DocuSign Administration Guide Published:December21,2018 221MainStreet,Suite1000,SanFrancisco,CA94105Ιwww.docusign.comΙ©DocuSign,Inc. Copyright Copyright©2003-2018 DocuSign,Inc.All rightsreserved. Forinformation aboutDocuSign trademarks,copyrightsand patentsreferto the DocuSign Intellectual Propertypage (https://www.docusign.com/IP)on the DocuSign website.All othertrademarksand registered trademarksare the propertyoftheir respective holders. No partofthisdocumentmaybe reproduced ortransmitted in anyformorbyanymeans, electronicormechanical,foranypurpose,withoutthe expresswritten permission of DocuSign,Inc.Underthe law,reproducing includestranslating into anotherlanguage or format.Everyefforthasbeen made to ensure thatthe information in thismanual is accurate.DocuSign,Inc.isnotresponsible forprinting orclerical errors.Information in thisdocumentissubjectto change withoutnotice. Table ofContents Welcome 16 Whatisan account? 16 Majorsections 16 Help ushelp you 17 Accessing DocuSign Admin 18 Fromthe New DocuSign Experience 18 DirectAccess 19 Account Settings 20 Billing and Usage Information 20 To view billing and usage information 21 View Usage Details 22 Download an Invoice 23 AccountProfile 24 To update youraccountname oraddress 25 SecuritySettings 25 To define securitysettings 26 AccountSecurity 27 Authentication Settings 27 General Authentication Settings 30 AccessCodes 30 Password Security 30 221MainStreet,Suite1000,SanFrancisco,CA94105Ιwww.docusign.comΙ©DocuSign,Inc. Table ofContents UserPersonal Information 32 DocumentRetention 32 To seta documentretention period 33 Purge queue and notifications 36 Regional Settings 38 To define regional settingsforan account 39 Configure Brands 40 Whatcan you configure forsigning and sending brands? 41 To add a signing brand forrecipients 42 To seta defaultsigning brand 48 To delete a signing brand 50 To customize yoursending brand theme 52 Add a customlogo to a sending brand 54 Customize the sending brand headerand footerlinks 56 To resetthe defaultDocuSign sending brand 60 Related topics 63 Advanced Configuration forSigning Brands 63 Destination URLsforpost-signing navigation 63 To specifypost-signing destinations 64 Headerand footerlinks 67 Resource files 71 221MainStreet,Suite1000,SanFrancisco,CA94105Ιwww.docusign.comΙ©DocuSign,Inc. Table ofContents Managed Stamps 72 Manage accountstamps 73 Upload a stamp 75 Generate a stamp using Shachihata (Japanese version only) 78 Assign usersorgroups 82 Remove usersorgroups 87 Edita stamp 88 Delete a stamp 90 Whatthe signerseeswhen using stamps 91 Usersand Groups 95 Users 95 Locate users 96 Add oreditusers 97 To add a user 98 To resend activation email to a pending new user 103 To edita user 104 Close orreactivate users 105 To close a user 105 To reactivate a user 107 Resetuserpasswords 108 Related topics 109 221MainStreet,Suite1000,SanFrancisco,CA94105Ιwww.docusign.comΙ©DocuSign,Inc. Table ofContents UserBulkActions 109 Adding multiple users 110 CSV upload file forAdd Users 113 Displaylanguage values 116 Updating multiple users 117 CSV upload file forUpdate Users 120 The BulkActionslog 123 Download Usersand Permission Sets 125 To download usersand permission sets 125 Whatisincluded in the download? 127 Examplesofdownload files 128 Envelope Sharing Between AccountUsers 129 To manage sharing settingsfora user 129 Permission Sets 133 Overview 134 To view usersassigned to a permission set 135 To view oreditpermissionsfora permission set 135 To add orcopya permission set 135 To delete a permission set 136 Download Permission Sets 137 To download permission sets 137 221MainStreet,Suite1000,SanFrancisco,CA94105Ιwww.docusign.comΙ©DocuSign,Inc. Table ofContents Permission SetOption Descriptions 138 Delegated Administration Permission Sets 143 Aboutpermission sets 144 Admin permissionsoptions 145 Groups 147 To add orcopya group 148 To view oreditgroup information 148 To delete a group 149 Assign brandsto a group 149 Assign Brandsto Groups 149 To assign a brand to a group 150 To change the brandsassigned to a group 152 Whyassign brandsto a group? 153 Related topics 154 Signing GroupsAdministration 154 Signing groupsoverview 155 To add a signing group 156 To editorview signing groups 158 To delete a signing group 160 Email Preferences 161 To setdefaultemail notification preferencesfornew users 162 221MainStreet,Suite1000,SanFrancisco,CA94105Ιwww.docusign.comΙ©DocuSign,Inc. Table ofContents Signing and Sending 164 Signing Settings 164 To define signing settings 165 Signing Experience settings 166 Recipientsoptions 168 DocumentFormatting 170 Signature options 171 Supplemental Documents 172 Envelope Delivery 173 Signature Adoption Configuration 174 To setthe signature adoption configuration options 175 Limitrecipients'signing options 176 Setthe defaultmode forsignature adoption 177 Define the minimumpixel size 178 Selectsignature styles 178 Sending Settings 179 To Define Sending Settings 180 Fieldsand Properties 180 RecipientRoles 186 Templates 187 Envelope Correct 188 221MainStreet,Suite1000,SanFrancisco,CA94105Ιwww.docusign.comΙ©DocuSign,Inc. Table ofContents Email Archive Configuration 188 Overview 189 To Add an Email Archive Addresses 189 To View Historyforan Email Archive Address 191 To Close an Email Archive Address 192 To Reactivate an Email Archive Address 192 CustodyTransferRules 193 Envelope CustodyTransferRules 193 Add Envelope CustodyTransferRules 194 Disable orEnable CustodyTransferRules 198 Delete CustodyTransferRules 198 Purging Envelopes 198 Locate and purge envelopesfora signerorsender 199 TransferEnvelopesand Templates 203 Overview 204 Using DocuSign Admin to transferenvelopesortemplatesbetween users 205 To transferenvelopesortemplatesfromthe CustodyTransferpage 207 Transferenvelopesortemplatesin bulkusing a CSV file 209 To download a CSV file ofenvelope ortemplate information 209 To transferenvelopesortemplatesin bulkusing a CSV file 211 CustodyTransferRulesforEnvelopes 214 221MainStreet,Suite1000,SanFrancisco,CA94105Ιwww.docusign.comΙ©DocuSign,Inc. Table ofContents Transferenvelopesfromyouraccount 215 How to transfertemplatesfromyouraccountview 220 Legal Disclosure 223 Overview 223 To enable the ElectronicRecord and Signature Disclosure foryouraccount 225 Use the Signing Brand CompanyName 226 To use the signing brand companyname 227 Configure and Editthe DefaultElectronicRecord and Signature Disclosure 228 To configure oreditthe defaultdisclosure 229 Create and Edita CustomElectronicRecord and Signature Disclosure 230 Remindersand Expirations-AccountDefaults 231 To setaccountremindersand expiration defaults 233 Reminders 234 Expiration 234 Related topics 235 DocumentCustomFields 236 To create a documentcustomfield 237 To edita customfield 239 To delete a customfield 239 Envelope CustomFields 239 To add an envelope customfield 240 221MainStreet,Suite1000,SanFrancisco,CA94105Ιwww.docusign.comΙ©DocuSign,Inc.
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