Neuro-Organizational Culture: A new approach to understanding human behavior and interaction in the workplace PDF
Preview Neuro-Organizational Culture: A new approach to understanding human behavior and interaction in the workplace
Garo D. Reisyan Neuro- Organizational Culture A new approach to understanding human behavior and interaction in the workplace Neuro-Organizational Culture Garo D. Reisyan Neuro-Organizational Culture A new approach to understanding human behavior and interaction in the workplace Garo D. Reisyan Cologne , Germany ISBN 978-3-319-22146-5 ISBN 978-3-319-22147-2 (eBook) DOI 10.1007/978-3-319-22147-2 Library of Congress Control Number: 2015952776 Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2016 T his work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifi cally the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfi lms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. T he use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specifi c statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. T he publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper S pringer International Publishing AG Switzerland is part of Springer Science+Business Media (www.springer.com) To my children Sara-Issguhí and Simon-Aramaís, and to my lovely wife Genève. Acknowledgment I am blessed to have friends and to be brave enough to ask them for help. All of them have been approached for assistance in one way or another, some of them many times. I apologise for not listing them all. One in particular played a major role in making the English edition of the German original happen. My thanks go to Lawrence Grant-Lapre, who helped me to make this a somewhat readable English book. I would also like to direct my special thanks to Tracy Kavanagh for her big- hearted help throughout the fi nal stages of proof reading. vii Contents 1 Introduction .............................................................................................. 1 Cultural Competence—Key Competence of the Twenty-First Century ....................................................................... 1 Linking Neurosciences and Culture ........................................................... 9 Wealth of Nations or “Why Nations Fail” ................................................. 10 2 30+ Years of Organizational Culture ...................................................... 13 Why Bother? .............................................................................................. 13 From an Individual’s Perspective .......................................................... 18 Who Usually Cares About Organizational Culture? .................................. 19 Organizations ............................................................................................. 20 Genesis and Evolution of the Concept of Organizational Culture ............. 21 Current Landscape of Concepts—Snafu and Defi ciency ........................... 30 Edgar H. Schein’s Concept of Organizational Culture—A Critical Reflection ............................................................. 32 Geert Hofstede’s Concept of Intercultural Management ...................... 46 Important Convergencies of Common Schools of Thought .................. 49 Important Divergencies of Common Schools of Thought .................... 50 Summary .................................................................................................... 73 3 Brain Science and Emotion Research .................................................... 77 Neuroscientifi c Foundations ...................................................................... 79 Structure of the Human Nervous System and its Evolution .................. 80 Structure and Function of Neurons and Glial Cells .............................. 87 Neuronal Representations of Functions ................................................ 94 Endocrine System (Hormone System) .................................................. 104 Sensory System and Perception ............................................................ 115 Emotions ............................................................................................... 126 Memory and Learning ........................................................................... 147 ix
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