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International Series in Operations Research & Management Science Sandra Huber Martin Josef Geiger Adiel Teixeira de Almeida Editors Multiple Criteria Decision Making and Aiding Cases on Models and Methods with Computer Implementations International Series in Operations Research & Management Science Volume 274 SeriesEditor CamilleC.Price StephenF.AustinStateUniversity,TX,USA AssociateSeriesEditor JoeZhu WorcesterPolytechnicInstitute,MA,USA FoundingSeriesEditor FrederickS.Hillier StanfordUniversity,CA,USA Moreinformationaboutthisseriesathttp://www.springer.com/series/6161 Sandra Huber • Martin Josef Geiger (cid:129) Adiel Teixeira de Almeida Editors Multiple Criteria Decision Making and Aiding Cases on Models and Methods with Computer Implementations 123 Editors SandraHuber MartinJosefGeiger LogisticsManagementDepartment LogisticsManagementDepartment Helmut-Schmidt-University/Universityof Helmut-Schmidt-University/Universityof theFederalArmedForcesHamburg theFederalArmedForcesHamburg Hamburg,Germany Hamburg,Germany AdielTeixeiradeAlmeida UniversidadeFederaldePernambuco Recife,Pernambuco,Brazil ISSN0884-8289 ISSN2214-7934 (electronic) InternationalSeriesinOperationsResearch&ManagementScience ISBN978-3-319-99303-4 ISBN978-3-319-99304-1 (eBook) https://doi.org/10.1007/978-3-319-99304-1 LibraryofCongressControlNumber:2018962934 ©SpringerNatureSwitzerlandAG2019 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpartof thematerialisconcerned,specificallytherightsoftranslation,reprinting,reuseofillustrations,recitation, broadcasting,reproductiononmicrofilmsorinanyotherphysicalway,andtransmissionorinformation storageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilarmethodology nowknownorhereafterdeveloped. Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthispublication doesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevant protectivelawsandregulationsandthereforefreeforgeneraluse. Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationinthisbook arebelievedtobetrueandaccurateatthedateofpublication.Neitherthepublishernortheauthorsor theeditorsgiveawarranty,expressorimplied,withrespecttothematerialcontainedhereinorforany errorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregardtojurisdictional claimsinpublishedmapsandinstitutionalaffiliations. ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Preface This volume presents a collection of recent, state-of-the-art cases on problems andsolutionmethodsin multi-criteriadecision-makingandmulti-criteriadecision aiding (MCDM/MCDA). The research area of MCDM/A has a considerable rich history and brings together several different disciplines, including mathematics, engineeringsciences,psychology,economics,and,morerecently,computerscience. The remarkable background of the field of multi-criteria decision-making and aiding is underlined by the existence of an international series of conference on MCDM, datingbackto 1975.Besides, summerschoolsdedicatedto young(PhD) students/researchersareorganizedsince1983.We,theeditorsofthisvolume,have contributedto thisfield, also byservingas organizersofsuchevents,andwe now contributeoncemoretotheareaofMCDMwiththisvolume. When collecting contributions for this book, particular attention was paid to the applicability of the chapters for educational purposes, such as the MCDM/A Summer Schools or university courses on multi-criteria decision aiding/making. Besides the focusonparticulartopics, attentionwas paid to the actualapplication ofaparticularmethodtoagiven(business)casestudy.Thelattertypicallyincludes the implementation of the presented method in a computer system, often realized in a prototypicalfashion.We can tell from ourexperiencethatapplyinga method toaproblemallowsforaparticulardeeplearningexperience,andinthisspirit,we believethechaptersofthisbooktobe. The bookgatherstenchapters,whichare preparedbyexpertsin the MCDM/A area.Ashortdescriptionofeachchapterissubsequentlyprovided. Chapter1,named“BenchmarkingUsingDataEnvelopmentAnalysis:Applica- tion to Stores of a Post and Banking Business” by Andrea Raith, Paul Rouse and LawrenceM.Seiford,dealswiththeimplementationofdifferentDataEnvelopment Analysis(DEA)modelsinordertoassessthequalityofpostandbankingstores.An introductiontoDEAandlinearprogrammingmodelsisprovidedtounderstandthe overallsolutionconcept.Moreover,theauthorsproposeapyDEAsoftwareinorder toconductasupportedDEAanalysis. Chapter 2, entitled “Evaluating the Quality of Radiotherapy Treatment Plans for Prostate Cancer” by Emma Stubington, Matthias Ehrgott, Glyn Shentall and v vi Preface OmidNohadani,isdedicatedtotheevaluationofradiotherapytreatmentplantsfor prostatecanceratRosemareCancerCentreintheUnitedKingdom.Oneofthemain contributionsistheimplementationofaDEAmodelinordertoperformarelative performanceanalysisonthetreatmentplans. Chapter 3, called “DESDEO: An Open Framework for Interactive Multiob- jective Optimization” by Vesa Ojalehto and Kaisa Miettinen, introduces an open source framework that is devoted to solve multiobjective problems interactively. Theauthorsgiveadetailedoverviewoftheframeworksclassstructureincludingthe handlingofpreferencesofthedecision-maker.Furthermore,adetaileddescription onthesolutionprocesswiththeframeworkispresentedonariverpollutionproblem. Chapter4,giventhetitle“IntegratingManagerialPreferencesintotheQualita- tiveMulti-CriteriaEvaluationofTeamMembers”byAnnBarcomb,NicolasJullien, Patrick Meyer and Alexandru-Liviu Olteanu, is devoted to support the manager with the evaluationof teammembers.An experimentforan opensource software development team is carried out and reproduced by using an MCDA package in theRenvironment.Asaresult,rulesonthecontributionsofteammemberscanbe providedtothemanager. Chapter5,entitled“RobustRankingofUniversitiesEvaluatedbyHierarchical and Interacting Criteria” by Salvatore Corrente, Salvatore Greco and Roman Słowin´ski, tackles the ranking of universities taking into account several aspects, such as research output. In order to establish the ranking, a multiple criteria hierarchy process is applied. To aggregate the different university performances, the Choquet integralis used to include possible negativeand positive interactions betweenthecriteria. Chapter 6, called “A Multiple Criteria Approach Defining Cultural Adaptive Reuse of Abandoned Buildings” by Ana Sara Costa, Isabella M. Lami, Salvatore Greco, José Rui Figueira and José Borbinha, addresses the evaluation of reusing abandonedbuilding in Turin, Italy. In particular, nine criteria are investigatedand a nominal classification method is applied. Detailed descriptions are given that showhowtheproblemathandcanbesolvedwiththedecisionsupportframework DecSpace. Chapter7,named“AssigningRegionstoSalesRepresentativesatPfizerTurkey” byMuratKöksalanandSakineBatun,presentsadetaileddescriptionontheproblem how to assign sales representatives to regions incorporating the information you receive from the manager of the Pfizer company, e.g. information on the sales in thepharmaceuticalsectorisgiven.Furthermore,detailednotesandsuggestionsfor furtheranalysisonthemultiobjectiveproblemareprovided. Chapter8,withthetitle“CollaborativeManagementofEcosystemServicesin NaturalParksBased onAHP and PROMETHEE” byMarina Segura,Concepción Maroto, Valerie Belton, ConcepciónGinestar and InmaculadaMarqués, examines themanagementofecosystemsbyanalyzingproductionservices,ecosystemmain- tenance and effects on citizens. Detailed illustrations on the applicability of an AnalyticHierarchyProcessarepresentedforanaturalparkintheValencianregion usinganimplementationinExcel. Preface vii Chapter 9, specified as “Using FITradeoff for Supporting a Decision Process of a Multicriteria Decision Problem” by Eduarda Asfora Frej, Adiel Teixeira de AlmeidaandDanielleCostaMorais,introducesa flexibleandinteractivetrade-off methodtoassistthedecision-makerinfindinghis/hermostpreferredsolution.The authorsexplainstepbystephowtoapplytheproposedmethodfortwocasestudies, whichareasupplierselectionproblemaswellasafacilitylocationproblem. Chapter 10, termed “Lean and Green Supplier Selection Problem: A Novel Multi Objective Linear Programming Model for an Electronics Board Manufac- turing Company in Turkey” by Ahmet Çalık, Turan Paksoy and Sandra Huber, focuses on a group decision-making process with three phases based on a Fuzzy Analytical Hierarchical process. The solution approach is successfully illustrated foranelectronicsboardmanufacturingcompanyinTurkey. Hamburg,Germany SandraHuber Hamburg,Germany MartinJosefGeiger Recife,Brazil AdielTeixeiradeAlmeida Acknowledgements Compilingsuch a volumeis quite some effort.We would like to thankeverybody whohelpedinthisprocess.Firstandforemost,ourthanksgototheauthorsofthe chapters.Eachandeveryoneofthemcontributedwithanoriginalwork.Then,we owe thanks to the (here kept anonymous) referees, who undertook the important task of reviewing each contribution. Last, not least we thank Christian Rauscher, BarbaraBethkeandtheirpublishingteamfromSpringerfortheirenduringsupport and patience during the production of this volume. We may summarize the past workwiththeesteemedauthors,ourrefereesandthepublishinghouseSpringeras apositive,verypleasantexperience. ix Contents Benchmarking UsingDataEnvelopmentAnalysis:Application toStoresofaPostandBankingBusiness...................................... 1 AndreaRaith,PaulRouse,andLawrenceM.Seiford Evaluating the Quality of RadiotherapyTreatment Plans for ProstateCancer .................................................................. 41 EmmaStubington,MatthiasEhrgott,GlynShentall,andOmidNohadani DESDEO:AnOpenFrameworkforInteractiveMultiobjective Optimization...................................................................... 67 VesaOjalehtoandKaisaMiettinen Integrating Managerial Preferences into the Qualitative Multi-CriteriaEvaluationofTeamMembers................................. 95 AnnBarcomb,NicolasJullien, PatrickMeyer,andAlexandru-Liviu Olteanu RobustRanking ofUniversitiesEvaluatedby Hierarchicaland InteractingCriteria.............................................................. 145 SalvatoreCorrente,SalvatoreGreco,andRomanSłowin´ski AMultipleCriteriaApproachDefiningCulturalAdaptiveReuseof AbandonedBuildings............................................................ 193 AnaSaraCosta,IsabellaM.Lami,SalvatoreGreco,JoséRuiFigueira, andJoséBorbinha AssigningRegionstoSalesRepresentativesatPfizerTurkey............... 221 MuratKöksalanandSakineBatun CollaborativeManagementofEcosystemServicesinNaturalParks BasedonAHPandPROMETHEE ............................................ 231 MarinaSegura,ConcepciónMaroto,ValerieBelton,ConcepciónGinestar, andInmaculadaMarqués xi

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This book introduces students on Multiple Criteria Decision Aiding and Making courses to practical, real-world cases. Each case study introduces a problem or situation together with a method, and a description and explanation of a computer application. In this sense each chapter is based on four pil
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