Modern social work practice : teaching and learning in practice settings PDF
Preview Modern social work practice : teaching and learning in practice settings
MODERN SOCIAL WORK PRACTICE To Elizabeth, Emma, Richard Adam, Amy, Sara MODERN SOCIAL WORK PRACTICE Teaching and Learning in Practice Settings MARK DOEL and STEVEN M. SHARDLOW # Mark Doel and Steven M. Shardlow 2005 Allrightsreserved.Nopartofthispublicationmaybereproduced,storedinaretrieval systemortransmittedinanyformorbyanymeans,electronic,mechanical,photocopying, recordingorotherwisewithoutthepriorpermissionofthepublisher. Mark Doel and Steven M. Shardlow have asserted their right under the Copyright, Designs and Patents Act, 1988, to be identified as the authors of this work. Published by Ashgate Publishing Limited Ashgate Publishing Company Gower House Suite 420 Croft Road 101 Cherry Street Aldershot Burlington, VT 05401-4405 Hampshire GU11 3HR USA England Ashgate website: http://www.ashgate.com British Library Cataloguing in Publication Data Doel, Mark Modern social work practice : teaching and learning in practice settings. – 3rd ed. 1.Social work education 2.Social services – Problems, exercises, etc. 3.Social case work – Problems, exercises, etc. 4.Social workers – In-service training I.Title II.Shardlow, Steven, 1952- III.Doel, Mark. New social work practice 0 0 361.3 2 0683 Library of Congress Cataloging-in-Publication Data Doel, Mark. Modern social work practice : teaching and learning in practice settings / by Mark Doel and Steven M. Shardlow. - 3rd ed. p.cm. Includes bibliographical references and index. ISBN 0-7546-4120-1 (hardback) - ISBN 0-7546-4121-X (pbk.) 1. Social work education. 2. Social service--Problems, exercises, etc. 3. Social casework--Problems, exercises, etc. 4. Social workers--In-service training. I. Shardlow, Steven, 1952- II. Title. HV11.D64 2005 0 0 361.3 2 0683--dc22 2004021202 ISBN 0 7546 4120 1 (Hbk) ISBN 0 7546 4121 X (Pbk) Typeset by Tradespools, Frome, Somerset Printed and bound in Great Britain by Antony Rowe Ltd, Chippenham Contents List of figures and tables xiii Acknowledgements xiv Introduction xv Modern social work practice: the more things change ...? xv Modern practice learning xvii The content, structure and purpose of the book xix Learning xxi In conclusion xxv Visit our website xxvi Part I Foundations of Practice 1–46 CONTEXT: New opportunities for practice learning 3 Where does social work take place? 4 Teaching and supervising the student’s practice learning 4 Benefits of supervising students 6 The Learning Agreement 7 Support for practice learning 9 The tide 10 Chapter 1 Knowing the service user and carer 11–21 About Activity 1 Licensed to learn 11 Activity 1 Licensed to learn 13 Teaching notes: Knowing the service user and carer 16 Opportunities 16 Learning notes: Knowing the service user and carer 18 Who is the ‘client’? 18 The individuality of service users and carers 18 The strengths model 19 The relationship between social workers, services users and carers 20 Service user and carer control 21 v vi Contents Assessment notes: Knowing the service user and carer 21 Further reading 21 Chapter 2 Knowing your self 23–33 About Activity 2 Viewpoint 23 Activity 2 Viewpoint 25 Teaching notes: Knowing your self 27 Opportunities 27 Examples 27 Learning notes: Knowing your self 29 Use of self 29 World-views 30 World-views of service users, carers and other professionals 32 Assessment notes: Knowing your self 32 Further reading 33 Chapter 3 Knowing the role 35–46 About Activity 3 Boundaries 35 Activity 3 Boundaries 37 Teaching notes: Knowing the role 39 Opportunities 39 Different expectations 39 Example 40 Developing a style 41 Learning notes: Knowing the role 42 Process and outcome 43 Occupational control and status 43 Metaphors for the social work role 44 The student role 44 Assessment notes: Knowing the role 45 Further reading 45 Part II Direct Practice 47–117 CONTEXT: Interprofessional learning and practice 49 Terminology 49 Issues concerning interprofessional practice 50 Power and status differentials 52 Interprofessional collusion 52 Issues around interprofessional learning 53 The social work contribution in multidisciplinary teams 53 Contents vii Chapter 4 Preparation 55–65 About Activity 4 Starting out 55 Activity 4 Starting out 57 Teaching notes: Preparation 59 Opportunities 59 Expectations 59 Existing networks 59 Induction 60 Learning notes: Preparation 61 First impressions 61 First contacts 61 Attitude 62 Taboo topics 63 Ad hoc contacts 63 Preparing your learning 63 Making your learning explicit 64 Assessment notes: Preparation and the portfolio 64 Further reading 65 Chapter 5 Generating options 67–76 About Activity 5 Open ends 67 Activity 5 Open ends 69 Teaching notes: Generating options 71 Opportunities 71 Recognizing and interrupting patterns 71 Learning notes: Generating options 74 Spirit of enquiry 74 Positive reframing 74 Non-verbal and symbolic communication 75 Action techniques 75 Assessment notes: Generating options 76 Further reading 76 Chapter 6 Making assessments in partnership 77–87 About Activity 6 Hold the front page 77 Activity 6 Hold the front page 79 Teaching notes: Making assessments in partnership 81 Opportunities 81 Your role in teaching about assessment 81 Assessment and intervention 82 Learning notes: Making assessments in partnership 83 Assessment: a note of caution 83 Feedback from Hold the front page 83 viii Contents A wide range of assessments 84 Assessment and government guidance 84 Working in partnership with people 85 Holistic assessments 85 Assessments and interventions 86 Assessment notes: Making assessments in partnership 87 Further reading 87 Chapter 7 Working in and with groups 89–98 About Activity 7 No-one is an island 89 Activity 7 No-one is an island 91 Teaching notes: Working in and with groups 93 Opportunities 93 Balancing various needs 93 Fears about groupwork 94 Other opportunities 94 Teamwork 95 Learning notes: Working in and with groups 96 Social action 96 Links between groups and teams 96 Meetings and sessions 97 Learning from groups and teams 97 Making the work more visible 98 Assessment notes: Working in and with groups 98 Further reading 98 Chapter 8 Working in difficult situations 99–117 About Activity 8 Difficult behaviour in groups 99 Activity 8 Difficult behaviour in groups 101 The article – Difficult behaviour in groups 103 Further reading 117 Part III Agency Practice 119–176 CONTEXT: Creative practice and procedural requirements 121 Principles underpinning procedures 121 Problems with procedures 122 The retreat from professionalism? 123 Creative practice 124 Procedural and creative practice 126 Contents ix Chapter 9 Making priorities 127–138 About Activity 9 Home truths 127 Activity 9 Home truths 129 Teaching notes: Making priorities 132 Ranking criteria 132 Opportunities 133 Learning notes: Making priorities 134 Live and let live 134 Rationing 136 Assessment notes: Making priorities 138 Further reading 138 Chapter 10 Managing resources 139–150 About Activity 10 Travel agent 139 Activity 10 Travel agent 142 Teaching notes: Managing resources 143 Opportunities 143 Key influences on holiday choice 143 Learning notes: Managing resources 145 Care management 145 Resources and change 147 Managing your time 148 Assessment notes: Managing resources 149 Further reading 150 Chapter 11 Accountability 151–162 About Activity 11 Held to account 151 Activity 11 Held to account 153 Teaching notes: Accountability 156 Opportunities 156 Learning notes: Accountability 157 Personal accountability 157 Accountability to the employer 157 Accountability to other organizations 158 Public accountability 158 Accountability to service users and carers 159 Professional accountability 160 Legal accountability 161 Assessment notes: Accountability 162 Further reading 162
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