Mike Meyers' CompTIA Network+ Guide to Managing and Troubleshooting Networks: Lab Manual

485 Pages·2012·20.04 MB·English

by  Mike Meyers, Dennis Haley

Lab Manual / Mike Meyers’ CompTIA Network+® Guide to Managing and Troubleshooting Networks Lab Manual / Michael Meyers / 883-2 / FM
Mike Meyers’
®
CompTIA Network+
Guide to Managing
and Troubleshooting
Networks Lab Manual,
Third Edition
(Exam N10-005)
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Lab Manual / Mike Meyers’ CompTIA Network+® Guide to Managing and Troubleshooting Networks Lab Manual / Michael Meyers / 883-2 / FM /
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About the Authors
Michael Meyers is the industry’s leading authority on CompTIA Network+ certifcation. He is the president
and founder of Total Seminars, LLC, a major provider of PC and network repair seminars for thousands of
organizations throughout the world, and a member of CompTIA.
Mike has written numerous popular textbooks, including the best-selling Mike Meyers’ CompTIA A+® Guide to Managing
and Troubleshooting PCs and the Mike Meyers’ CompTIA Network+® Guide to Managing and Troubleshooting Networks.
Dennis Haley (BSEET, MCSE, MCSA, MCTS, MCT, CompTIA Network+, CompTIA A+) is the administrator and
teacher for the CompTIA Authorized Academy Partner program and the Microsoft IT Academy program at
POLYTECH Technical High School in Woodside, Delaware. Dennis has worked in the Information Technol-
ogy industry for more than 25 years (General Instrument Corporation, OKIDATA, and Computer Networking
Technologies) and has spent more than half of that time as a technical instructor. Dennis has co-authored
multiple CompTIA A+ and CompTIA Network+ Lab Manuals with Mike Meyers, all published by McGraw-Hill.
When Dennis is not immersed in computer/networking technology, writing and developing curriculum, or
teaching, he spends some downtime composing and performing electronic music and honing his skills as an
audio engineer.
About the Technical Editor
Jonathan S. Weissman earned his master’s degree in Computer and Information Science from Brooklyn College
(CUNY), and holds nineteen industry certifcations, including Cisco CCNA, CompTIA Security+, CompTIA i-Net+,
CompTIA Network+, CompTIA A+, CompTIA Linux+, Novell CNE, Novell CNA, Microsoft Offce Master, Microsoft
MCAS Word, Microsoft MCAS PowerPoint, Microsoft MCAS Excel, Microsoft MCAS Access, Microsoft MCAS
Outlook, and Microsoft MCAS Vista.
Jonathan is a tenured Assistant Professor of Computing Sciences at Finger Lakes Community College, in
Canandaigua, New York, and also teaches graduate and undergraduate Computer Science courses at nearby
Rochester Institute of Technology. In addition, Jonathan does computer, network, and security consulting for
area businesses and individuals. Between FLCC and RIT, Jonathan has taught nearly two dozen different
Computer Science courses, including networking, security, administration, forensics, programming, operating
systems, hardware, and software.
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Lab Manual / Mike Meyers’ CompTIA Network+® Guide to Managing and Troubleshooting Networks Lab Manual / Michael Meyers / 883-2 / FM
Mike Meyers’
®
CompTIA Network+
Guide to Managing
and Troubleshooting
Networks Lab Manual,
Third Edition
(Exam N10-005)
Mike Meyers
Dennis Haley

New York Chicago San Francisco
Lisbon London Madrid Mexico City
Milan New Delhi San Juan
Seoul Singapore Sydney Toronto
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Lab Manual / Mike Meyers’ CompTIA Network+® Guide to Managing and Troubleshooting Networks Lab Manual / Michael Meyers / 883-2 / FM /
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Copyright © 2012 by The McGraw-Hill Companies. All rights reserved. Except as permitted under the United States Copyright Act of 1976,
no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without
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ISBN: 978-0-07-178882-3
MHID: 0-07-178882-4
The material in this eBook also appears in the print version of this title: ISBN: 978-0-07-178883-0,
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Lab Manual / Mike Meyers’ CompTIA Network+® Guide to Managing and Troubleshooting Networks Lab Manual / Michael Meyers / 883-2 / FM/
v
This book is dedicated to Theresa for her support,
tolerance, and love; to my family and friends for
their understanding; and to my students, past,
present, and future. You inspire me to do my best!
—Dennis Haley
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Contents
A cknowledgements xiii
A dditional Resources for Teachers xiv
Chapter 1 CompTIA Network+ in a Nutshell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Lab Exercise 1.01: Exploring the Network+ Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Lab Exercise 1.02: The Next Step: Related Certifcations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Lab Exercise 1.03: Study Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Lab Exercise 1.04: Scheduling the Network+ Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 2 Network Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Lab Exercise 2.01: Exploring Network Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lab Exercise 2.02: Understanding the Data Delivery Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Lab Exercise 2.03: Examining the Layers of the OSI Seven-Layer Model vs. the TCP/IP Model . . . . . . 23
Lab Exercise 2.04: Preparing a Presentation of the OSI Seven-Layer Model . . . . . . . . . . . . . . . . . . . . 25
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 3 Cabling and Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Lab Exercise 3.01: Identifying Network Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Lab Exercise 3.02: Determining Network Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Lab Exercise 3.03: The Governing Bodies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Lab Exercise 3.04: Industry Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Chapter 4 Ethernet Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Lab Exercise 4.01: Meet the IEEE 802.3 (Ethernet) Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
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Lab Exercise 4.02: Accessing Ethernet Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Lab Exercise 4.03: Building an Ethernet Patch Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Lab Exercise 4.04: Enhancing the Performance of Ethernet Networks . . . . . . . . . . . . . . . . . . . . . . . . 54
Lab Exercise 4.05: Exploring the Spanning Tree Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Chapter 5 Modern Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Lab Exercise 5.01: Modern Ethernet: 1000BaseT, 1000BaseSX, and 1000BaseLX . . . . . . . . . . . . . . . . 62
Lab Exercise 5.02: Ethernet Network Design: Implementing Switches . . . . . . . . . . . . . . . . . . . . . . . . . 65
Lab Exercise 5.03: Beyond Gigabit: 10 Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Chapter 6 Installing a Physical Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Lab Exercise 6.01: Examining Structured Network Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Lab Exercise 6.02: Implementing a Small Network Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Lab Exercise 6.03: Installing Switches, Network Adapters, and PCs . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Lab Exercise 6.04: Diagnostics and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Lab Exercise 6.05: Field Trip: A Visit with the IT Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Chapter 7 TCP/IP Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Lab Exercise 7.01: Diagramming the IP Address and Subnet Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Lab Exercise 7.02: Confguring IP Addresses and Subnet Masks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Lab Exercise 7.03: Confguring Subnetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Lab Exercise 7.04: Local vs. Remote IP Addresses: The Function of the Default Gateway . . . . . . . . . . 117
Lab Exercise 7.05: IP Addressing, MAC Addressing, and Ethernet: Working Together . . . . . . . . . . . . . 122
Lab Exercise 7.06: Static IP Addressing vs. Dynamic IP Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
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Chapter 8 The Wonderful World of Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Lab Exercise 8.01: Governing Bodies, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Lab Exercise 8.02: Installing and Confguring Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Lab Exercise 8.03: Exploring NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Lab Exercise 8.04: Confguring Multiple Routers and Implementing Dynamic Routing . . . . . . . . . . . . 151
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Chapter 9 TCP/IP Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Lab Exercise 9.01: Transport Layer and Network Layer Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Lab Exercise 9.02: Analyzing TCP/IP Ports and Associations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Lab Exercise 9.03: Installing and Confguring a Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Lab Exercise 9.04: Confguring Windows Live Mail and Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Chapter 10 Network Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Lab Exercise 10.01: TCP/IP Network Naming Services: DNS and WINS . . . . . . . . . . . . . . . . . . . . . . . 183
Lab Exercise 10.02: Exploring hosts and lmhosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Lab Exercise 10.03: Installing and Confguring a DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Lab Exercise 10.04: Troubleshooting Network Naming Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Lab Exercise 10.05: Confguring a DNS Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Lab Exercise 10.06: Exploring Dynamic DNS on the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Lab Exercise 10.07: Utilizing NetBIOS to Access Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Lab Exercise 10.08: Installing and Confguring a DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Chapter 11 Securing TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Lab Exercise 11.01: Evaluating Digital Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Lab Exercise 11.02: Secure File Transfers with SSH and SFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
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Lab Exercise 11.03: Confguring Secure Transactions over HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Lab Exercise 11.04: Analyzing Secure TCP/IP Ports and Associations . . . . . . . . . . . . . . . . . . . . . . . . . 233
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Chapter 12 Advanced Networking Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Lab Exercise 12.01: Exploring Network Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Lab Exercise 12.02: Confguring VPN Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Lab Exercise 12.03: Confguring VLANs on a Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Lab Exercise 12.04: Confguring Quality of Service (QoS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Lab Exercise 12.05: Exploring Network Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Chapter 13 IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Lab Exercise 13.01: Governing Bodies, Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Lab Exercise 13.02 Reviewing IPv6 Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Lab Exercise 13.03: Practicing IPv6 Notation Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Lab Exercise 13.04: IPv6 Confguration and Exploration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Lab Exercise 13.05: Confguring Windows 7 to Use an IPv6 Tunnel Broker . . . . . . . . . . . . . . . . . . . . . 280
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Chapter 14 Remote Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Lab Exercises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Lab Exercise 14.01: Identifying WAN Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Lab Exercise 14.02: Explore the “Last Mile” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Lab Exercise 14.03: Using Remote Desktop Connection (RDC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Lab Exercise 14.04: Confguring Virtual Network Computing (VNC) Remote Connections . . . . . . . . . 297
Lab Exercise 14.05: “Helping Out” with Windows Remote Assistance . . . . . . . . . . . . . . . . . . . . . . . . . 301
Lab Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Key Term Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
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