Table of Contents Cover Title Page Copyright Publisher's Note Dedication Acknowledgments About the Author Introduction Who Should Read This Book What Is Covered in This Book? Chapter 1: Windows Server Overview Introducing Servers Understanding Server Roles Microsoft Windows Server Features Chapter 2: Installing Windows Servers Installation Options Upgrading Servers Using Server Core Working with Device Drivers Chapter 3: Managing Windows Server Storage Data Storage Concepts Understanding RAID Identifying Storage Technologies Understanding Disk Types Chapter 4: Administering Services Understanding Services Configuring Services Managing Services Troubleshooting Services Chapter 5: Active Directory Infrastructure Understanding Active Directory Planning for Active Directory Servers Planning a DNS Namespace Exploring Sites and Replication Chapter 6: Configuring Active Directory Planning an Active Directory Installation Installing Active Directory Chapter 7: Managing Active Directory Exploring AD Management Tools Working with Users and Groups Understanding Organizational Units and Containers Chapter 8: Group Policy Management Understanding Group Policy Defining the Group Policy Hierarchy Touring the Group Policy Management Console Creating a Group Policy Object Chapter 9: Application Servers Understanding Application Servers Database Servers Mail Servers: Using Microsoft Exchange Server Collaboration Servers Monitoring Servers Threat Management Servers Chapter 10: Internet Information Services (IIS) Understanding Web Services Internet Information Services Running an FTP Server Configuring Sites and Ports Web Server Security Chapter 11: File and Print Servers Exploring File Servers Understanding DFS Understanding Print Servers Chapter 12: Remote Access Technologies Planning for Remote Administration Tools Understanding Remote Desktop Services Chapter 13: Server Troubleshooting Introducing Troubleshooting Processes and Procedures REACTing Stepping Through the OSI Model Troubleshooting with the Hardware/Software Model Symptom, Diagnosis, and Solution Systems Thinking Troubleshooting Tools Chapter 14: Performance Tuning Performance Myths and Truths Command Prompt Tools Resource Monitor Performance Monitor Virtualization and Performance Chapter 15: Server Maintenance Maintaining the Hardware Planning for Server Downtime Understanding Windows Update Automating with Logs and Alerts Planning for Continuity Appendix A: Answers to Review Questions Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Chapter 12 Chapter 13 Chapter 14 Chapter 15 Appendix B: Microsoft’s Certification Program Certification Objectives Map Appendix C: Answers for Additional Exercises Chapter 1 Answers for Additional Exercises Chapter 2 Answers for Additional Exercises Chapter 3 Answers for Additional Exercises Chapter 4 Answers for Additional Exercises Chapter 5 Answers for Additional Exercises Chapter 6 Answers for Additional Exercises Chapter 7 Answers for Additional Exercises Chapter 8 Answers for Additional Exercises Chapter 9 Answers for Additional Exercises Chapter 10 Answers for Additional Exercises Chapter 11 Answers for Additional Exercises Chapter 12 Answers for Additional Exercises Chapter 13 Answers for Additional Exercises Chapter 14 Answers for Additional Exercises Chapter 15 Answers for Additional Exercises Glossary Index Senior Acquisitions Editor: Jeff Kellum Development Editor: Tom Cirtin Technical Editors: Naomi Alpern and Randy Muller Production Editor: Christine O’Connor Copy Editor: Kathy Grider Carlyle Editorial Manager: Pete Gaughan Production Manager: Tim Tate Vice President and Executive Group Publisher: Richard Swadley Vice President and Publisher: Neil Edde Book Designer: Happenstance Type-O-Rama Compositor: Craig Johnson, Happenstance Type O-Rama Proofreader: James Saturino, Word One New York Indexer: Robert Swanson Project Coordinator, Cover: Katherine Crocker Cover Designer: Ryan Sneed Cover Image: © Suprijono Suharjoto / iStockPhoto Copyright © 2011 by John Wiley & Sons, Inc., Indianapolis, Indiana Published simultaneously in Canada ISBN: 978-1-118-01686-2 ISBN: 978-1-118-14871-6 (ebk.) 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