Copyright 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 ® Microsoft Specialist Guide ® to Microsoft Windows 10 (Exam 70-697, Configuring Windows Devices) Byron Wright Leon Plesniarski Australia • Brazil • Mexico • Singapore • United Kingdom • United States Copyright 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 This is an electronic version of the print textbook. Due to electronic rights restrictions, some third party content may be suppressed. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. The publisher reserves the right to remove content from this title at any time if subsequent rights restrictions require it. 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Senior Content Project Manager: Further permissions questions can be e-mailed to Brooke Greenhouse Brief Contents INTRODUCTION xv CHAPTER 1 Introduction to Windows 10 1 CHAPTER 2 Installing Windows 10 37 CHAPTER 3 Using the System Utilities 75 CHAPTER 4 Managing Disks and File Systems 123 CHAPTER 5 User Management 169 CHAPTER 6 Windows 10 Security Features 203 CHAPTER 7 Networking 251 CHAPTER 8 User Productivity Tools 319 CHAPTER 9 Windows 10 Application Support 355 CHAPTER 10 Performance Tuning and System Recovery 379 CHAPTER 11 Microsoft Intune Device Management 417 CHAPTER 12 Client Hyper-V 445 CHAPTER 13 Enterprise Computing 479 CHAPTER 14 Remote Access and Client Support 511 APPENDIX A Microsoft Windows Exam 70-697 Objectives 537 APPENDIX B Preparing for Certification Exams 543 GLOSSARY 545 INDEX 557 iii Copyright 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 Copyright 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 Contents INTRODUCTION xv CHAPTER 1 Introduction to Windows 10 1 Windows 10 Versions 2 Windows 10 Home 3 Windows 10 Professional 3 Windows 10 Enterprise 4 Windows 10 Education 4 Windows 10 Mobile 4 Windows 10 N & K Editions 5 New and Enhanced Features of Windows 10 5 32- and 64-Bit Computing Support 7 Microsoft Passport 7 Windows Store 8 Microsoft Edge 9 Cortana 9 Windows Update 9 Easy Upgrade 10 Continuum 10 User Interface 11 Lock Screen 11 Start Menu 12 Search Interface 13 Taskbar 14 Notification Area 14 Advanced Window Management 14 Hardware Requirements and System Hardware Support 15 Processor Support 16 Plug and Play 19 Power Management 20 Tablet Hardware 20 Media Support 21 Disk Technology 21 Disk Partition Styles 21 File Systems 21 Legacy Application Support 23 Compatibility Settings 23 Compatibility Troubleshooter 23 Client Hyper-V 23 Connectivity Applications 24 Remote Desktop 24 Remote Assistance 24 Homegroups 24 Networking Models 24 Workgroup Model 25 Domain Model 25 Windows Peer-to-Peer Networking 27 Chapter Summary 28 Key Terms 29 Review Questions 31 Case Projects 35 v Copyright 2017 Cengage Learning. 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WCN 02-200-203 vi Contents CHAPTER 2 Installing Windows 10 37 Windows 10 Installation Methods 38 DVD Boot Installation 38 Distribution Share Installation 38 Image-Based Installation 38 Windows 10 Installation Types 39 Upgrade Installations 39 Clean Installations 40 Migrating User Settings and Files 40 Attended Installation 40 Product Activation 41 Windows 10 Assessment and Deployment Kit 42 Application Compatibility Toolkit 43 Deployment Image Servicing and Management (DISM) Tool 43 Windows System Image Manager 44 Windows PE 44 Windows Imaging and Configuration Designer (ICD) 44 User State Migration Tool 44 Volume Activation Management Tool 44 Performance and Assessment Tools 45 Unattended Installation 46 Answer File Names 47 Configuration Passes for a Basic Installation 48 Windows System Image Manager 50 Image-Based Installation 55 Sysprep 55 DISM 59 Image Maintenance 63 Windows PE Boot Media Creation 63 Provisioning 64 Windows To Go 68 Chapter Summary 68 Key Terms 69 Review Questions 71 Case Projects 74 CHAPTER 3 Using the System Utilities 75 Settings Overview 76 System 77 Devices 79 Network & Internet 81 Personalization 82 Accounts 83 Time & Language 83 Ease of Access 84 Privacy 86 Update & Security 87 Administrative Tools 87 Microsoft Management Console 90 Computer Management 91 Services 92 Hardware Management 95 Device Drivers 95 Device Driver Compatibility 96 Device Manager 96 Device Driver Signing 99 Hardware Component Installation 99 Copyright 2017 Cengage Learning. 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WCN 02-200-203 Contents vii Power Management 100 ACPI States 101 Modern Standby 102 Fast Startup 102 Power Plans 102 Away Mode 104 Powercfg.exe 104 Display 104 Display Settings 105 Visual Effects 107 Desktop Backgrounds 108 Screen Savers 109 Multiple Monitors 109 Multiple Desktops 110 Task Scheduler 111 Windows PowerShell 113 Objects and Properties 114 Formatting Output 114 Script Editing 114 Chapter Summary 116 Key Terms 116 Review Questions 118 Case Projects 120 CHAPTER 4 Managing Disks and File Systems 123 Disk Technology 124 Internal Disk 124 External Disk 125 Virtual Hard Disk (VHD) 125 Multiple Disks as One Logical Disk 125 Partition Styles 125 Master Boot Record (MBR) 125 GUID Partition Table (GPT) 126 Types of Disks 126 Basic Disks 126 Dynamic Disks 127 Storage Spaces 127 Disk Management Tools 129 Disk Management 129 DiskPart 130 Managing Physical Disks 131 Installing or Moving Disks 131 Preparing Hard Disks 132 Virtual Disk Management Tasks 133 Creating VHDs 133 Attaching and Detaching VHDs 135 Managing Storage Spaces 136 Creating an Initial Storage Pool and Storage Space 136 Maintaining Storage Pools and Storage Spaces 138 Configuring Storage Spaces Fault Tolerance 140 File Systems 142 File Allocation Table 142 New Technology File System 143 Resilient File System 148 Universal Disk Format 148 File System Tasks 148 File and Folder Attributes 149 Attribute Flags 151 Copyright 2017 Cengage Learning. 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WCN 02-200-203 viii Contents File and Folder Permissions 154 Default Folder Permissions 155 NTFS Standard Permissions 156 Individual NTFS Permissions 156 Permission Scope 157 Permission Inheritance 158 Effective Permissions 158 Ownership 159 Permission Changes when Content Is Copied or Moved 160 Permission Strategy Considerations 160 Chapter Summary 162 Key Terms 163 Review Questions 164 Case Projects 167 CHAPTER 5 User Management 169 User Accounts 170 Sign-In Methods 171 Naming Conventions 174 Default User Accounts 175 Default Groups 177 Creating and Managing User Accounts 179 Accounts 179 User Accounts Applet 181 Local Users and Groups MMC Snap-In 182 Managing User Profiles 186 The Default Profile 187 Mandatory Profiles 188 Roaming Profiles 188 Folder Redirection 189 The Public Profile 189 The Start Menu 190 Advanced Authentication Methods 192 Picture Password 192 PIN 192 Windows Hello 193 Microsoft Passport 194 Smart Cards 194 Network Integration 194 Peer-to-Peer Networks 195 Domain-Based Networks 195 Cached Credentials 196 Chapter Summary 197 Key Terms 197 Review Questions 199 Case Projects 201 CHAPTER 6 Windows 10 Security Features 203 Windows 10 Security Policies 204 Account Policies 205 Local Policies 206 AppLocker 208 Software Restriction Policies 214 Other Security Policies 214 Security Templates 215 Auditing 218 Copyright 2017 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203