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WCN 02-200-203 Copyright 2020 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Shelly Cashman Series® Microsoft® Office 365® & © 2020, 2017 Cengage Learning, Inc. Outlook® 2019 Comprehensive Unless otherwise noted, all content is © Cengage. Corinne Hoisington ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced or distributed in any form or by any means, except as permitted by U.S. copyright law, without the prior written SVP, GM Skills & Global Product Management: permission of the copyright owner. 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Brief Contents Outlook 2019 MODULE 1: Managing Email Messages with Outlook ����������������������������������������OUT 1-1 MODULE 2: Managing Calendars with Outlook ��������������������������������������������������OUT 2-1 MODULE 3: Managing Contacts and Personal Contact Information with Outlook �������������������������������������������������������������������������������������OUT 3-1 MODULE 4: Creating and Managing Tasks with Outlook �����������������������������������OUT 4-1 MODULE 5: Customizing Outlook ������������������������������������������������������������������������OUT 5-1 Index ��������������������������������������������������������������������������������������������������������������������������������������������IND-1 v Copyright 2020 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 Copyright 2020 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Copyright 2020 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 Copyright 2020 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Contents Outlook 2019 Microsoft Identifying Calendar Items OUT 2-4 Navigating the Calendar OUT 2-8 MODULE ONE Creating and Editing Appointments OUT 2-14 Managing Email Messages with Outlook Creating Appointments in the What Is Outlook? OUT 1-1 Appointment Area OUT 2-14 Project: Composing and Sending Email Messages OUT 1-2 Organizing the Calendar with Color Categories OUT 2-16 Setting Up Outlook OUT 1-3 Creating Appointments Using the Appointment Parts of an Email Address OUT 1-4 Window OUT 2-19 The Navigation Pane and Navigation Bar OUT 1-6 Setting Appointment Options OUT 2-21 Composing and Sending Email Messages OUT 1-10 Creating Recurring Appointments OUT 2-23 How Email Messages Travel from Sender Using Natural Language Phrasing OUT 2-28 to Receiver OUT 1-14 Editing Appointments OUT 2-30 Working with Incoming Messages OUT 1-15 Scheduling Events OUT 2-32 Opening Attachments OUT 1-17 Scheduling Meetings OUT 2-39 Using the Outlook People Pane OUT 1-20 Printing Calendars in Different Views OUT 2-47 Responding to Messages OUT 1-22 Saving and Sharing the Calendar OUT 2-51 Message Formats OUT 1-25 Summary OUT 2-54 Checking Spelling and Grammar OUT 1-27 Apply Your Knowledge OUT 2-55 Saving and Closing an Email Message OUT 1-29 Extend Your Knowledge OUT 2-56 Organizing Messages with Outlook Folders OUT 1-36 Expand Your World OUT 2-57 Outlook Quick Steps OUT 1-39 In the Lab 1 OUT 2-58 Working with the Mailbox OUT 1-41 In the Lab 2 OUT 2-59 Summary OUT 1-43 In the Lab 3 OUT 2-61 Apply Your Knowledge OUT 1-44 Extend Your Knowledge OUT 1-45 MODULE THREE Expand Your World OUT 1-46 Managing Contacts and Personal In the Lab 1 OUT 1-47 Contact Information with Outlook In the Lab 2 OUT 1-48 Introduction to Outlook Contacts OUT 3-1 In the Lab 3 OUT 1-50 Project: Contact List with Groups OUT 3-1 Creating a Contact List OUT 3-2 MODULE TWO Contacts - Outlook Window OUT 3-3 Managing Calendars with Outlook Editing a Contact OUT 3-8 Introduction to the Outlook Calendar OUT 2-1 Viewing and Sorting a Contact List OUT 3-15 Project: Appointments, Events, and Using Search to Find a Contact OUT 3-17 Meetings in Calendar OUT 2-2 Creating and Editing a Contact Group OUT 3-22 Configuring the Outlook Calendar OUT 2-3 Printing Your Contacts OUT 3-31 Using the Calendar Window OUT 2-3 Summary OUT 3-36 vii Copyright 2020 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 Copyright 2020 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. viii Contents Shelly Cashman Series® Microsoft® Office 365® & Outlook® 2019 Comprehensive Apply Your Knowledge OUT 3-37 In the Lab 1 OUT 4-39 Extend Your Knowledge OUT 3-38 In the Lab 2 OUT 4-40 Expand Your World OUT 3-39 In the Lab 3 OUT 4-41 In the Lab 1 OUT 3-40 In the Lab 2 OUT 3-41 MODULE FIVE In the Lab 3 OUT 3-42 Customizing Outlook Introduction to Customizing Outlook OUT 5-1 MODULE FOUR Project: Adding a New Email Account Creating and Managing Tasks and Customizing Options OUT 5-1 with Outlook Adding New Email Accounts OUT 5-2 Introduction to Outlook Tasks OUT 4-1 Customizing Email Messages OUT 5-4 Project: Managing Tasks OUT 4-1 Creating Signatures and Stationery OUT 5-12 Creating a Task OUT 4-2 Managing Junk Email Options OUT 5-22 To-Do List Window OUT 4-3 Working with Rules OUT 5-25 Creating a To-Do List OUT 4-3 Customizing the Calendar OUT 5-34 Categorizing Tasks OUT 4-13 Working with RSS Feeds OUT 5-39 Categorizing Email Messages OUT 4-20 Summary OUT 5-43 Managing Tasks OUT 4-22 Apply Your Knowledge OUT 5-44 Choosing Display and Print Views OUT 4-31 Extend Your Knowledge OUT 5-45 Using Notes OUT 4-32 Expand Your World: Cloud and Web Technologies OUT 5-46 Summary OUT 4-35 In the Labs OUT 5-47 Apply Your Knowledge OUT 4-36 Index IND-1 Extend Your Knowledge OUT 4-37 Expand Your World OUT 4-38 Copyright 2020 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. WCN 02-200-203 Copyright 2020 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.