MARKETING AUTOMATION MARKETING AUTOMATION Jonah C. Pardillo Publishing www.societypublishing.com Marketing Automation Jonah C. Pardillo Society Publishing 2010 Winston Park Drive, 2nd Floor Oakville, ON L6H 5R7 Canada www.societypublishing.com Tel: 001-289-291-7705 001-905-616-2116 Fax: 001-289-291-7601 Email: [email protected] e-book Edition 2020 ISBN: 978-1-77407-549-4 (e-book) This book contains information obtained from highly regarded resources. Reprinted material sources are indicated and copyright remains with the original owners. Copyright for images and other graphics remains with the original owners as indicated. A Wide variety of references are listed. Reasonable efforts have been made to publish reliable data. Authors or Editors or Publish- ers are not responsible for the accuracy of the information in the published chapters or conse- quences of their use. The publisher assumes no responsibility for any damage or grievance to the persons or property arising out of the use of any materials, instructions, methods or thoughts in the book. The authors or editors and the publisher have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission has not been obtained. If any copyright holder has not been acknowledged, please write to us so we may rectify. Notice: Registered trademark of products or corporate names are used only for explanation and identification without intent of infringement. © 2020 Society Publishing ISBN: 978-1-77407-213-4 (Softcover) Society Publishing publishes wide variety of books and eBooks. For more information about Society Publishing and its products, visit our website at www.societypublishing.com. ABOUT THE AUTHOR Jonah is Master of Business Admisnistration from the University of the East, Manila Philippines. She’s an Entrepreneur and hands-on with her own business for more than 10 years and has over 4 years of experience in teaching in several universities and colleges for Economics, Financial Management, Marketing, Management, Human Resource Management and Strategic Management. Currently she’s a Course Content Developer and a mentor for the first Online University in the Philippine. She has designed and developed business subjects such as: Management Accounting (for Graduate Studies); Math of Investment, Economics, and Marketing Management (for undergrad); Fundamentals of Accounting and Organizational Management (for SHS). TABLE OF CONTENTS List of Figures ................................................................................................xi List of Abbreviations ....................................................................................xiii Preface........................................................................ .................................xv Chapter 1 Introduction of Marketing Automation .....................................................1 1.1. Marketing Automation ........................................................................2 1.2. Tenets of Modern Marketing ................................................................5 1.3. Marketing Automation Platform (MAP) ..............................................10 1.4. Best Steps To Develop Marketing Automation ...................................18 Review Questions ....................................................................................25 References ...............................................................................................26 Chapter 2 Tools for Marketing Automation .............................................................27 2.1. Introduction ......................................................................................28 2.2. Five Tools To Take Your Marketing Automation To The Next Level ......31 2.3. Marketing Automation Tools For Small Businesses .............................39 2.4. Print Companies Seeing Success With Marketing Automation And Digital Communications .........................................................44 2.5. Lead Scoring And Lead Nurturing .....................................................46 Review Questions ....................................................................................48 References ...............................................................................................49 Chapter 3 Strategies for Marketing Automation ......................................................51 3.1. Introduction ......................................................................................52 3.2. The Most Effective Method To Start “Creeping” In Marketing Automation ....................................................................57 3.3. Starting With The Campaign With Marketing Automation ..................66 3.4. Study And Hack Top Performers In Your Market .................................73 Review Questions ....................................................................................76 References ...............................................................................................77 Chapter 4 Content Marketing and Marketing Automation .......................................79 4.1. Introduction ......................................................................................80 4.2. Content Marketing A Precondition For Marketing Automation ..........83 4.3. The Benefits Of Automated Content Marketing ..................................85 4.4. Automating Your Content ..................................................................88 4.5. Kinds Of Companies That Should Complement Every Content Marketer’s Services............................................................96 Review Questions ..................................................................................102 References .............................................................................................103 Chapter 5 Business Development and Marketing Automation ...............................105 5.1. Introduction ....................................................................................106 5.2. Making The Business Case For Marketing Automation .....................108 5.3. Beneficial Factors Impacting The Business .......................................113 5.4. CRM Automation ............................................................................116 5.5. Accomplishments Through Marketing Automation For A Business ..............................................................................121 5.6. Problems Related To Marketing Automation ....................................124 Review Questions: .................................................................................128 References .............................................................................................129 Chapter 6 Impact of Marketing Automation on Business .......................................131 6.1. Influences on Purchasing Decision In B2B Organizations ...............132 6.2. The Benefits of CRM (Customer Relationship Management) ............135 6.3. Why Marketing Automation Matters ................................................137 6.4. Benefits Of Marketing Automation On B2B Marketing ....................140 6.5. Other Ways Marketing Automation Can Impact Business ................146 6.6. Ways To Boost The Impact ...............................................................149 Review Questions ..................................................................................153 References .............................................................................................154 Chapter 7 Key Challenges of Automation Marketing .............................................155 7.1. Not Understanding The Buyer’s Journey ..........................................156 viii