Managing Intellectual Capital in Libraries. Beyond the Balance Sheet

229 Pages·2012·2.365 MB·English

by  Petros Kostagiolas (Auth.)

Managing Intellectual Capital
in Libraries
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Managing Intellectual
Capital in Libraries
Beyond the balance sheet
P K
ETROS OSTAGIOLAS
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First published in 2012
ISBN: 978-1-84334-678-4 (print)
ISBN: 978-1-78063-315-2 (online)
© P. A. Kostagiolas, 2012
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To my beloved baby girl Mary,
an intellectual capital heritage for her future quests
List of fi gures
1.1 R elationship between intellectual capital and
the creation of social capital through library
operations and services 16
1.2 S tages for the development of an intangible
asset management system 22
1.3 L ibrary intangible asset management
framework 23
2.1 T he relation between the different Worlds
of Production 41
3.1 C onventional and intellectual library
resources identifi cation method 52
3.2 D ifferent perspectives of library goodwill 70
3.3 T he dynamics of co-opetition in a library
network with tangible and intangible resources 79
4.1 D ifferences between fi nancial valuation,
value measurement/value assessment, and
measurement 89
4.2 T he invisible balance sheet due to the
presence of intellectual capital 94
4.3 L ibrary intellectual capital indicators
model 102
4.4 T he Balanced Scorecard framework 109
4.5 T he Skandia conceptual value scheme 112
4.6 A fi ctional example of digital library resource
weights 114
4.7 D etailed distinction resource tree for the
digital library example 116
xi
Managing Intellectual Capital in Libraries
4.8 A HP structure for the interrelation of
intangible assets with library services 122
5.1 A dopting intangible asset valuation
approaches based on the IAS38 standard 142
6.1 T ypical actions involved in the extraction
of information from reliability data 158
6.2 G raphical Goodness Of Fit (GOF)
assessment of the estimated Weibull
distribution 170
7.1 A systems view for library intellectual
capital management 179
xii
List of tables
1.1 E xplanatory phrases for the classifi cation of
intellectual capital 11
1.2 I ndicative intangible assets for libraries and
information services 17
2.1 U tilization of intangibles in the Worlds of
Production 42
3.1 C omponents for the analysis of library
human capital resources 63
3.2 C omponents for the analysis of libraries’
organizational capital resources 65
3.3 C omponents for the analysis of library
relational capital resources 69
4.1 A review of intellectual capital measurement
methods 97
4.2 E xamples of intangible resources measures 105
4.3 Q uality and quantity resource judgment model 118
4.4 N umerical scale of relative importance 120
5.1 A sample of reporting intellectual capital
resources in libraries 147
6.1 C alculation of the basic sample quantities
and the nonparametric reliability estimators
for the multiply censored data set of
Kostagiolas (2000) 168
6.2 P ercentages of users expected to renew
their subscription based on conditional
probabilities of the estimated Weibull
distribution 172
xiii
List of abbreviations
ACRL Association of College and Research Libraries
AHP Analytic Hierarchy Process
ALA American Library Association
ARCS Austrian Research Centers Seibersdorf
ARL Association of Research Libraries
BSC Balanced Scorecard
BV book value
cdf cumulative distribution function
CH Cumulative-Hazard
chf cumulative hazard function
CoP Community of Practice
CRM Customer Relationship Management
CSF Critical Success Factors
DIC Direct Intellectual Capital methods
DMSTI Danish Ministry of Science, Technology and
Innovation
EU European Union
FI Financial Indicator
GOF Goodness Of Fit
HC human capital
IAS International Accounting Standards
IC intellectual capital
ICT information and communication technology
iid independent and identically distributed
IT Information Technology
KM Kaplan-Meier
LCA Library Copyright Alliance
xv
Managing Intellectual Capital in Libraries
MAVT Multi-Attribute Value Theory
MCM Market Capitalization Methods
MERITUM MEasuRing Intangibles To Understand and
improve innovation Management
MLE Maximum Likelihood Estimation
MMR mixed method research
MV monetary value
NFI Non-Financial Indicator
OA Open Access
OC organizational capital
OECD Organization for Economic Co-operation and
Development
OPAC online public access catalog
OSS Open Source Software
pdf probability density function
PL Product–Limit
PLACE Public Libraries—Arenas for Citizenship
PV physical value
PWC pair-wise comparisons
R&D Research and Development
RC relational capital
ROA Return On Assets
ROI Return On Investment
SC structural capital
SCCR Standing Committee on Copyright and
Related Rights
STM Scientifi c, Technical, and Medical
TBL Triple Bottom Line
TSER Targeted Socio-Economic Research
VAIC™ Value-Added Intellectual Coeffi cient
VHD Virtual Help Desks
WCT World Copyright Treaty
WIPO World Intellectual Property Organization
xvi