MANAGING INNOVATION AND CHANGE THE INTERNATIONAL INSTITUTE FOR APPLIED SYSTEMS ANALYSIS is a nongovernmental research institution, brin'ging together scientists from around the world to work on problems of common concern. Situated in Laxenburg, Austria, IIASA was founded in October 1972 by the academies of science and equivalent organizations of twelve countries. Its founders gave IIASA a unique position outside national, disciplinary, and institutional boundaries so that it might take the broadest possible view in pursuing its objectives: To promote international cooperation in solving problems arising from social, economic, technological, and environmental change To create a network of institutions in the national member organization countries and elsewhere for joint scientific research To develop and formalize systems analysis and the sciences contributing to it, and promote the use of analytical techniques needed to evaluate and address complex problems To inform policy advisors and decision makers about the potential application of the Institute's work to such problems The Institute now has national member organizations in the following countries: Austria Hungary The Austrian Academy of Sciences The Hungarian Committee for Applied Systems Analysis Bulgaria The National Committee for Applied Italy Systems Analysis and Management The National Research Council Canada Japan The Canadian Committee for nASA The Japan Committee for nASA Czechoslovakia Netherlands The Committee for IIASA of the The Foundation nASA-Netherlands Czechoslovak Socialist Republic Poland Finland The Polish Academy of Sciences The Finnish Committee for nASA France Sweden The French Association for the The Swedish Council for Planning and Development of Systems Analysis Coordination of Research Gennan Democratic Republic Union of Soviet Socialist Republics The Academy of Sciences of the German The Academy of Sciences of the Union Democratic Republic of Soviet Socialist Republics Federal Republic of Germany United States of America Association for the Advancement The American Academy of Arts and of IIASA Sciences Managing Innovation and Change edited by SVEN B. LUNDSTEDT The Ohio State University, Columbus, Ohio, U.S.A. and THOMAS H. MOSS Case Western Reserve University, Cleveland, Ohio, U.S.A. 111... " SPRINGER-SCIENCE+BUSINESS MEDIA, B.V. Library of Congress Cataloging in Publication Data Managing innovation and change. Based on papers presented at the conference sponsored by the International Institute for Applied Systems Analysis. Includes bibliogrpahies. 1. Technological innovations--Management--Congresses. 1. Lundstedt, Sven B., 1926- II. Moss, lllomas H. III. International Institute for Applied System Analysis. HD45.M326 1989 658.5'14 88-27344 ISBN 978-94-015-7837-0 ISBN 978-94-015-7835-6 (eBook) DOI l0.l007/978-94-015-7835-6 AH Rights Reserved © 1989 by Springer Science+Business Media Dordrecht Origina11y published by the International Institute for Applied Systems Analysis in 1989 Softcover reprint of the hardcover 1s t edition 1989 No part of the material protected by this copyright notice may be reproducedor utilized in any form or by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system, without written permission from the copyright owner. Contents Foreword VB Preface IX Chapter 1 Introduction 1 Sven B. Lundstedt and Thomas H. Moss PART I: Concepts Chapter 2 The Draw Poker Theory of Innovation Management: Illustrations from the Automotive Industry 13 John Langrish Chapter 3 Innovation Management in a Contract Research and Development Corporation 23 David K. Snediker Chapter 4 University-Industry Cooperation as Industrial Strategy 35 Harvey Brooks Chapter 5 Knowledge Centers, Technological Innovations, and Regional Economic Growth 47 Stephen P. Dresch and Karol I. Pelc Chapter 6 Knowledge Required for Innovation 63 Walter H. Goldberg Chapter 7 Time, Space, Innovation Management, and the Life Cycle Concept 85 Sven B. Lundstedt VI Managing Innovation and Change PART II: Cases Chapter 8 Innovation Management within the Ford Motor Company 111 Julius L. Sabo Chapter 9 The Honda Way: An Innovative Approach to Management and Production 123 Susan Insley Chapter 10 The Elements of Innovation at IBM 135 Denos C. Gazis Chapter 11 New Internal Ventures and Enterprises: The Perspective from within Siemens AG 147 Gottfried A. Wolf Chapter 12 Innovation Management in the Steel Industry 159 Richard S. Gray Chapter 13 Transformation of Shipbuilding Companies in Sweden 169 Anders Briinnstrom Chapter 14 Strategic Options in the Automobile Industry 179 Christer Karlsson Chapter 15 Robotomation: Challenges to Innovative Manufacturing by the Industrial Robot 195 Akira Nomoto Chapter 16 Space: The Ultimate Innovation and Modernization Management Program 207 Alan L. Patz Chapter 17 The Future of Innovation Management 221 Sven B. Lundstedt and Thomas H. Moss About the Authors 227 Foreword Technological innovations, as well as the social innovations needed to provide adequate support systems for them, are among the important foundations for economic and industrial growth in the world today. Consequently, the discussions in this important volume of the emerg ing "sociotechnical" trends in various industries around the world are highly instructive and timely. We can learn much of value from oth ers around the world who are facing similar problems of economic and industrial development. Sociotechnical innovation requires a global set ting to be fully understood and appreciated because so much new eco nomic activity that serves the economy of the United States, as well as the economies of other countries, is found in other parts of the world including not only manufacturing innovations, but innovations in the service industries. For all of our economic self-interests, we need to view innovation globally. Sociotechnical innovation is linked with the successful development of cutting edge technologies, such as ultra large-scale integrated elec tronic systems, new larger computers, the "myria-process" systems in computing architecture that use thousands of processors, new biochem ical solutions in high-cost feedstock, applications of genetic engineer ing to crop improvement, and biotechnological improvements in the pharmaceutical industries. There are also developments in the materi als field: new fiber-reinforced plastics, rapid solidification technologies, new polymers and ceramics. And there are advances in air transport technologies that may replace current technologies [1]. A 1985 National Academy of Engineering study suggests that inno vation-related national concerns of importance for the generation of new technology and its application include "greater relative investment in commercially oriented R&D; more rigorous education; more man agement focus on long-term growth; more supportive and effective gov ernmental policies; and more effective relationships between public and private sectors" [2]. Implementing many of these policies will require new social inventions. As one reads these interesting chapters, one should keep in mind the sheer complexity of industrial and economic development that simple solutions dangerously obscure. The cross-cultural and cross-national vii Managing Innovation and Change Vlll perspectives contained herein remind us of our responsibility to see our industrial and economic problems as they truly are - as part of exceed ingly complex global systems, some of which have lost their resiliency and forward movement. In Ohio we are striving to regain this momen tum with the very best research, education, and business practices. Richard Celeste Governor of the State of Ohio United States of America Notes [1] See National Academy of Engineering (1984), Cutting Edge Tech nologies, Washington, DC: National Academy Press. [2] See pp. 1-4 in Steele, L. W. and Hannay, N. B. (1985), The u.s. Competitive Status of Industry - An OvervIew, Washington, DC: National Academy Press. Preface The idea for the conference, on which part of this book is based, was conceived by Sven B. Lundstedt and jointly organized with Thomas H. Moss. The Ohio State University, Case Western Reserve University, and the International Institute for Applied Systems Analysis (IIASA) were the principal sponsoring institutions with cosponsorship by the Ameri can Academy of Arts and Sciences, the State of Ohio Thomas A. Edison Program, the American Committee on US-Soviet Relations Univer sity Circle Incorporated, the City of Cleveland, the Greater Cleveland Growth Association, and the George Gunn Foundation. The indus trial sponsors included Honda Manufacturing Corporation of America, Ford Motor Company, Allen-Bradley Corporation, Eaton Corporation, Abbott Laboratories-Ross Laboratories Division, East Ohio Gas Com pany, Standard Oil Company of Ohio, and Cleveland Electric Illumi nating Company. We wish to thank our individual universities for their support of this conference by providing the conference facilities. Special mention should be made of the very generous financial support provided by the President of The Ohio State University, Dr. Edward Jennings, who was guided by his enlightened vision of the international role of the univer sity in research and education. For many who attended from around the world it was their first visit to Columbus, Ohio, and to Cleveland, Ohio, thereby building a bridge of goodwill through the success of the conference. We also want to recognize the fine contributions of the other members of our distinguished planning committee: Professors Bo Carlsson and Gerald Rosseger of Case Western Reserve University and Dr. Jack M. Hollander and Professor Tetsunori Koizumi of Ohio State. To them all, we give generous thanks. To Professor Thomas H. Lee, former Director of nASA, we owe much for his forward-thinking policies for nASA and for the logisti cal and financial support provided. We are very grateful to Dr. Ti bor Vasko of nASA for his advice and assistance, and to Dr. Boris Segerstahl,who initially created an administrative mechanism in nASA for the development of the conference. To all nASA staff who gave their assistance: many thanks. ix x Managing Innovation and Change To the many others who helped us to organize the meeting, we also give grateful recognition. Jean S. Lundstedt, serving as Program Associate, did an enormously effective job of handling the details of the conference and made the atmosphere warm and supportive for everyone, thereby increasing significantly the feelings of international goodwill in all who came to participate. Roberta E. Riddle, from The Ohio State University Office of International Affairs, provided a significant part of the logistical support needed for smooth operation of the conference. The staff of the Fawcett Center of The Ohio State University were most helpful, especially Director Richard A. Weaver, who gave so freely of his time. The Ohio State portion could not have been a success without them. We wish also to recognize the generous assistance of the staff of the Office of Research and Graduate Studies of Case Western Reserve University. We are grateful to all at Case who played a part in the organization and success of this conference. Needless to say, an important contribution to improved interna tional understanding was made by this gathering of scholars and prac titioners. It was clearly demonstrated that international cooperation in the broadest sense is possible by working together on important com mon agendas, purposefully made politically neutral, where all tend to benefit from the deliberations. We can learn much from each other about our common problems and our unique individual solutions to them. While we discussed the importance of innovation management for economic and industrial development in different countries, it is clear that innovation management is a global economic concern with problems common to all and solutions to problems that are dependent upon the cooperation of all. As we learn to work together, while rec ognizing unique individual cultural and national traditions, so too do we live with one another in peaceful ways through mutual appreciation and understanding. Sven B. Lundstedt and Thomas H. Moss February, 1988