Managing Human Resources: Human Resource Management in Transition PDF
Preview Managing Human Resources: Human Resource Management in Transition
ffirs 7November2012;17:53:38 Managing Human Resources ffirs 6November2012;21:12:21 ffirs 6November2012;21:12:21 Managing Human Resources FIFTH EDITION Human Resource Management in Transition EDITED BY Stephen Bach and Martin R. Edwards A John Wiley and Sons, Ltd., Publication ffirs 6November2012;21:12:21 ª2013StephenBach,MartinEdwardsandJohnWiley&SonsLtd Registeredoffice JohnWiley&SonsLtd,TheAtrium,SouthernGate,Chichester,WestSussex,PO198SQ, UnitedKingdom Fordetailsofourglobaleditorialoffices,forcustomerservicesandforinformationabouthowtoapply forpermissiontoreusethecopyrightmaterialinthisbookpleaseseeourwebsiteatwww.wiley.com. Therightoftheauthortobeidentifiedastheauthorofthisworkhasbeenassertedinaccordancewith theCopyright,DesignsandPatentsAct1988. Allrightsreserved.Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,or transmitted,inanyformorbyanymeans,electronic,mechanical,photocopying,recordingor otherwise,exceptaspermittedbytheUKCopyright,DesignsandPatentsAct1988,withoutthe priorpermissionofthepublisher. Wileypublishesinavarietyofprintandelectronicformatsandbyprint-on-demand.Some materialincludedwithstandardprintversionsofthisbookmaynotbeincludedine-booksorin print-on-demand.IfthisbookreferstomediasuchasaCDorDVDthatisnotincludedinthe versionyoupurchased,youmaydownloadthismaterialathttp://booksupport.wiley.com. FormoreinformationaboutWileyproducts,visitwww.wiley.com. Designationsusedbycompaniestodistinguishtheirproductsareoftenclaimedastrademarks.All brandnamesandproductnamesusedinthisbookaretradenames,servicemarks,trademarksor registeredtrademarksoftheirrespectiveowners.Thepublisherisnotassociatedwithanyproduct orvendormentionedinthisbook. LimitofLiability/DisclaimerofWarranty:Whilethepublisherandauthorhaveusedtheirbest effortsinpreparingthisbook,theymakenorepresentationsorwarrantieswithrespecttotheaccuracy orcompletenessofthecontentsofthisbookandspecificallydisclaimanyimpliedwarrantiesof merchantabilityorfitnessforaparticularpurpose.Itissoldontheunderstandingthatthepublisher isnotengagedinrenderingprofessionalservicesandneitherthepublishernortheauthorshallbeliable fordamagesarisingherefrom.Ifprofessionaladviceorotherexpertassistanceisrequired,theservicesof acompetentprofessionalshouldbesought. LibraryofCongressCataloging-in-PublicationData Managinghumanresources:humanresourcemanagementintransition/editedbyStephenBach andMartinR.Edwards.—5thed. p.cm. Includesbibliographicalreferencesandindex. ISBN978-1-119-99153-3(pbk.)—ISBN978-1-118-50997-5(ebk) ISBN978-1-118-50999-9(ebk)—ISBN978-1-118-50998-2(ebk) 1.Personnelmanagement—GreatBritain. I. Bach,Stephen,1963. II. Edwards,MartinR. HF5549.2.G7M357 2005 658.3—dc23 2012038458 Setin11/13ptBemboStdbyMPSLimited,Chennai,India. PrintedinGreatBritainbyCPIGroup(UK)Ltd,Croydon,CR04YY ffirs 6November2012;21:12:22 Contents Notes on Contributors vii List of Figures ix List of Tables x List of Boxes xi Part I Introduction 1 1. Human Resource Management in Transition Martin R. Edwards and Stephen Bach 3 2. Human Resource Management and Performance 18 Paul Boselie 3. Legal Aspects of the Employment Relationship 37 Graeme Lockwood and Kevin Williams Part II Context 59 4. Corporate Governance and Human Resource Management 61 Andrew Pendleton and Howard Gospel 5. The International Human Resource Function 79 Tony Edwards and Anthony Ferner 6. Customer Service Work, Employee Well-being and Performance 100 Stephen Deery and Vandana Nath Part III Resourcing and Development 123 7. Recruitment and Selection 125 Jane Bryson, Susan James and Ewart Keep ftoc 6November2012;21:16:54 vi Contents 8. Work–Life Balance: The End of the ‘Overwork’ Culture? 150 Janet Walsh 9. Skills and Training 178 Irena Grugulis 10. HRM and Leadership 198 Deanne N. Den Hartog and Corine Boon Part IV Performance and Rewards 219 11. Performance Management 221 Stephen Bach 12. Remuneration Systems 243 Ian Kessler 13. Employee Involvement and Voice 268 Adrian Wilkinson, Tony Dundon and Mick Marchington 14. Employee Representation 289 Stephanie Tailby Part V Process and Outcomes 315 15. Outsourcing and Human Resource Management 317 Virginia Doellgast and Howard Gospel 16. Employee Engagement: An Evidence-based Review 336 Riccardo Peccei 17. HRM and Employee Well-being 364 Michael Clinton and Marc van Veldhoven 18. Employer Branding: Developments and Challenges 389 Martin R. Edwards Index 411 ftoc 6November2012;21:16:54 Notes on Contributors Stephen Bach, Professor of Employment Relations, Department of Management, King’s College London Corine Boon, Assistant Professor, Amsterdam Business School, University of Amsterdam PaulBoselie,ProfessorinStrategicHumanResourceManagement(SHRM),Utrecht School of Governance, Utrecht University and Associate Professor in SHRM, Department of Human Resource Studies, Tilburg University Jane Bryson, Associate Professor in Human Resource Management, Victoria Man- agement School, Victoria University of Wellington Michael Clinton, Lecturer in Work Psychology and HRM, Department of Man- agement, King’s College London Stephen Deery, Professor of Human Resource Management, Department of Man- agement, King’s College London Deanne N. Den Hartog, Professor of Organizational Behaviour, Amsterdam Business School, University of Amsterdam Virginia Doellgast, Lecturer in Comparative Employment Relations, Department of Management, London School of Economics TonyDundon,SeniorLecturerinEmploymentRelationsandHRM,Departmentof Management, National University of Ireland, Galway Martin R. Edwards, Senior Lecturer in HRM and Organizational Psychology, Department of Management, King’s College London TonyEdwards,ProfessorinComparativeHRM,DepartmentofManagement,King’s College London AnthonyFerner,ProfessorofInternationalHumanResourceManagement,Leicester Business School, De Montfort University Howard Gospel,ProfessorofManagementandSenior ResearchFellow,Department of Management, King’s College London flast 6November2012;21:15:13 viii NotesonContributors Irena Grugulis, Professor of Employment Studies, Durham Business School, Uni- versity of Durham Susan James, AssistantDirector of SKOPE and Associate Fellow, Pembroke College and St. Anne’s College, Oxford Ewart Keep, Deputy Director of SKOPE, School of Social Sciences, Cardiff University Ian Kessler, Professor of Public Sector Management, Department of Management, King’s College London Graeme Lockwood, Senior Lecturer in Law, Department of Management, King’s College London MickMarchington,ProfessorofHumanResourceManagement,ManchesterBusiness School, University of Manchester Vandana Nath, Teaching Fellow in Human Resource Management, Department of Management, King’s College London Riccardo Peccei, Professor of Organizational Behaviour and Human Resource Man- agement, Department of Management, King’s College London Andrew Pendleton, Professor of Human Resource Management, York Management School, University of York Stephanie Tailby, Professor of Employment Studies, Bristol Business School, Uni- versity of the West of England Marc Van Veldhoven, Professor of Work, Health & Well-Being, Department of Human Resource Studies, Tilburg University Janet Walsh Professor in Human Resource Management, Department of Manage- ment, King’s College London AdrianWilkinson,ProfessorandDirectoroftheCentreforWork,Organizationand Wellbeing, Griffith University, Australia Kevin Williams, Reader in law, Sheffield Hallam University flast 6November2012;21:15:14
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