2006:18 HIP BACHELOR’S THESIS Maintenance and Reliability With Focus on Aircraft Maintenance and Spares Provisioning JOHAN WIKSTÉN MARCUS JOHANSSON B. Sc. PROGRAMME Aeronautical Engineering Luleå University of Technology Department of Civil and Environmental Division of Operation and Maintenance 2006:18 HIP (cid:129) ISSN: 1404 - 5494 (cid:129) ISRN: LTU - HIP - EX - - 06/18 - - SE SAMMANFATTNING Den här rapporten är ett resultat av det examensarbete som utförts i ämnet underhållssäkerhet, med sina relaterade områden. En ingående studie i logistisk support företogs också, för att fördjupa förståendet av dess roll i, och hur detta påverkar, underhålls procedurerna. Då ämnet underhåll är stort, har fokus lagts på att undersöka möjligheten att med hjälp av befintliga arkiv, förbättra underhålls procedurerna och i viss mån även reservdelsförsörjningen. Arbetet gäller underhålls procedurer inom flygindustrin och har utförts i enlighet med gällande regler och föreskrifter från luftfartsmyndigheten. Arbetet har utförts på Avdelningen för Operation and Maintenance Enginering vid LTU, under en tio veckors period vårterminen 2006. Uppdragsgivare var Luleå Flygteknik, som tillhandahöll material och expertis inom flygunderhåll och dess procedurer. Författarna vill här ta tillfället i akt att tacka alla som på ett eller annat sätt bidragit till, eller medverkat, i arbetet. Ett speciellt tack tillskrivs följande personer för deras medverkan och för delgivandet av expertis och kunskaper under arbetets gång, dessa personer är: Prof. Uday Kumar (examinator LTU), Aditya Parida (handledare LTU), Arne Nissen (Adjunkt LTU) och Jan Viklund (uppdragsgivare och handledare LFT). Luleå Maj 2006 Johan Wikstén Marcus Johansson SUMMARY This report is the result of a study performed on maintenance reliability and, its, related issues. Studies of logistic support issues have also been performed to understand its important role in maintenance practice. Due to the extensive topics of maintenance, the focus in this study has been set to the investigation of the possibilities to make use of existing records for improvement in maintenance procedures and in some manner, also spare parts provisioning. The study focuses on the maintenance procedures in the aviation industry and, has been carried out in accordance with aviation regulating authority. The study has been performed at the Division of Operation and Maintenance Engineering at Luleå University of Technology (LTU) during ten weeks in the spring semester of 2006. Sponsor for the study was Luleå FlygTeknik (LFT) which provided material and expertise in aviation maintenance and its procedures. The authors wish to thank every person who has, in one way or another, been contributing or involved in this study. A especially thank you, are directed to the following persons for their participation and for sharing their expertise during the study, they are: Prof. Uday Kumar (examiner LTU), Aditya Parida (supervisor LTU) and Jan Viklund (sponsor and supervisor LFT). Luleå May 2006 Johan Wikstén Marcus Johansson ABBREVIATIONS AND EXPLANATIONS AMP Aircraft Maintenance Plan ATA Air Transportation Association of America EASA European Aviation Safety Agency FFOP Failure Free Operating Period FMEA Failure Mode and Effect Analysis LFT Luleå FlygTeknik MDT Mean Down Time MFOP Maintenance Free Operating Period MLDT Mean Logistic Delay Time MMH Maintenance Man Hour MPD Maintenance Plan Document MRB Maintenance Review Board MSG Maintenance Steering Group MTBCF Mean Time Between Critical Failure MTBF Mean Time Between Failure MTBM Mean Time Between Maintenance MTBO Mean Time Between Overhaul MTBUR Mean Time Between Unscheduled Removal MTTF Mean Time To Failure MTTR Mean Time To Repair PART A sub part of EASA regulation document RCM Reliability Centered Maintenance TFh Total Flight hours VAT Value Added Tax CHAPTER 1 1 INTRODUCTION 1 1.1 BACKGROUND 1 1.2 PROBLEM STATEMENT 2 1.3 PURPOSE 2 1.4 AIM 2 1.6 SCOPE AND LIMITATIONS 2 1.7 METHODOLOGY 2 CHAPTER 2 4 LITERATURE STUDIES AND INTERVIEWS 4 2.1 RELIABILITY 4 2.1.1 PROBABILITY THEORY 4 2.1.2 PROBABILITY/RELIABILITY DISTRIBUTION 5 2.1.3 RELIABILITY MEASUREMENTS 6 2.1.4 FAILURE FUNCTION 6 2.1.5 RELIABILITY FUNCTION 7 2.2 MAINTENANCE 8 2.2.1 MAINTAINABILITY AND ITS CONCEPTS 9 2.2.2 MAINTAINABILITY MEASUREMENTS 9 2.2.3 MAINTENANCE AND ITS CONCEPTS 10 2.2.4 MAINTENANCE COST 12 2.3 OPTIMIZATION OF MAINTENANCE 13 2.3.1 PREVENTIVE MAINTENANCE AND RELIABILITY 13 2.3.2 MSG3, RELIABILITY CENTERED MAINTENANCE 15 2.3.3 RCM PROCESS 16 2.4 LOGISTICS 19 2.4.1 HISTORY 19 2.5 INTEGRATED LOGISTIC SUPPORT 19 2.5.1 MAINTENANCE PLANNING 20 2.5.2 SUPPLY SUPPORT 20 2.5.3 SUPPORT AND TEST EQUIPMENT 21 2.5.4 MANPOWER AND PERSONNEL 21 2.5.5 TRAINING AND TRAINING DEVICES 22 2.5.6 TECHNICAL DATA 22 2.5.7 COMPUTER RESOURCES SUPPORT 23 2.5.8 HANDLING, STORAGE, AND TRANSPORTATION 23 2.5.9 FACILITIES 24 2.5.10 DESIGN INTERFACE 24 2.6 AVIATION LOGISTICS 24 2.7 INTERVIEWS 25 CHAPTER 3 27 AUTHORITY REGULATIONS 27 3.1 CERTIFYING AUTHORITY 27 3.2 MAINTENANCE REVIEW BOARD (MRB) 29 3.3 AIRCRAFT MAINTENANCE PROGRAM (AMP) 30 CHAPTER 4 31 MAINTENANCE TASK COMPILING 31 4.1 MAINTENANCE TASK COMPILING 31 4.2 SAMPLE AIRCRAFT FLEET 32 4.3 DETERMINE THE SCHEDULED MAINTENANCE 32 4.4 DETERMINE THE UNSCHEDULED MAINTENANCE 32 4.5 MAINTENANCE DATA ANALYSIS 34 4.5.1 ANALYSIS OF FAILURE OCCURRENCE 34 4.5.2 ANALYSIS OF PREVENTIVE MAINTENANCE 35 CHAPTER 5 38 DISCUSSION 38 5.1 ANALYSIS REFLECTIONS 38 5.2 LOGISTIC SOFTWARE 40 5.3 SPARES PROVISIONING OPTIMIZATION 40 5.3.1 ANALYSIS OF PREVIOUS EXAMPLES 41 CHAPTER 6 42 RECOMMENDATIONS 42 CHAPTER 7 43 CONCLUSION 43 CHAPTER 8 44 REFERENCES 44 8.1 LITERATURE 44 8.2 WEB 45 APPENDIX 46 Chapter 1 INTRODUCTION 1.1 Background Maintaining a repairable system can be a complex task from economical and reliability point of view. High reliability is most essential which may not be connected with high costs. Due to the multidisciplinary characteristic of maintenance which consists of management planning, equipment, facilities, inventory and human resources, it is hard to overview and manage the maintenance tasks. If a system is not maintained correctly, it will sooner or later cease to perform its required function with loss of safety and availability, besides reliability which will lead to several losses like economical, structural and in the worst case fatal injuries to humans. Within the aviation industry, the operational requirements are high and because of the consequences of failure, the maintenance procedures governed by strict legislation under strict directive from regulating authority. These directives are developed in a structured way of national requirements like international safety standards. The scheduled maintenance of an aircraft contains hundreds of timely/cyclic based inspections and replacements of parts. These can be divided into about 40, or more, groups with different periodic intervals, which are developed from maintenance strategy like MSG3. Even if a system is maintained, deviations will occur, these deviations must be considered separately since they have a tendency to occur randomly at times and these are the unscheduled maintenance tasks. All implemented maintenance tasks, scheduled as well as unscheduled, must be recorded and archived. For small and medium companies, it seems like this information is rarely used to improve the organization. Even if there are already developed software’s available on the market, which takes care of probability calculations of failures and spare part optimization, the burden of license fees is too high for the small and medium maintenance organizations to justify the use of these. Savings can be made by using the knowledge of previous maintenance data, although the use of an adopted software would be more effective, a simpler and cheaper analytic method can improve the logistic tasks like maintenance planning, spares, etc, and will also affect positively on aircraft availability and unpredicted expenses. 1