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LIVE DIGITAL LIVE MORE Annual Report 2015 Advanced Info Service Public Company Limited LIVE DIGITAL LIVE MORE More Freedom More Freedom with The Best Quality Network More freedom with the best network of 3G and 4G ADVANCED covering nationwide by the end of the year and enhancing with AIS Super WiFi at a speed up to 650 Mbps. More Excitement More Excitement with Super Hi-Speed AIS Fibre More fun and excitement with AIS Fibre, a fixed broadband service with 100% pure fibre technology offering a speed up to 1 Gbps. More Choice of Living More Choice of Living with more Variety of Digital Services More Choice of Living with a variety of products and services that meet all digital lifestyle through digital entertainment platform to make customers “Live Digital, Live More”. Brighter Future A Brighter Future and a Stronger Thai Society Brighter future of Thai society through our operation with business ethics and governance focusing on sustainable development and stakeholder engagement to build a better today and sustainable future. eM as eg from teh Cah irman Annuaall eReReR Rpeoprto 020202 rt515151 2015 006 Advanced Info Service Public Company Limited The year 2015 was an important landmark for AIS while our partnership with Telewiz continues to provide an th as we all celebrated our remarkable 30 anniversary in essential extra channel that brings us closer to our customers. the telecommunications business in Thailand. As the Equally, key strategic partnership with vendors and suppliers telecommunications industry has continued to evolve over strengthens our capacity to deliver superior 3G and 4G/LTE these past three decades, AIS has strived to achieve levels Advanced network in minimal time. Above all, we at AIS, of excellence built on the strong foundations of technical recognize that our people are our most valuable asset for know-how, outstanding customer service and an absolute long-term sustainability. That is why we place the utmost commitment to a future whose hallmarks have always been emphasis on employee development and personal growth further success and continued sustainability. opportunities for the future. Succession plan is in place to Our commitment to success is reflected in our strong ensure smooth transition in the ever-changing environment. financial performance and stable returns to shareholders, with We also advocate a robust culture of innovation, so that new a net profit of Bt 39,152mn, a growth of 8.7% YoY and our generations of employees can create fresh ideas, guided by consistent dividend payout policy. the experience and expertise of senior colleagues. In the years ahead, the digital era will continue to touch It is also important that while we grow our success, AIS all that we do. It will continue to stimulate a business and focuses on balancing growth of business, integrating with a social environment of perpetual change. With this in development of community, customers, business partners, mind, underpinning our commitment to maintain our leading employees and environment. Our commitment to this has position, AIS has led this change by driving the Company achieved significant external recognition. In 2015, AIS was forward as a Digital Life Service Provider. Keys to success the only Thai telecommunication company selected for are our extensive network, connecting all parts of inclusion in the Dow Jones Sustainability Indices (DJSI) in the Thailand, with 3G on 2.1GHz that was complemented by our emerging markets category. This achievement is a recognition newly - launched high speed 4G/LTE Advanced network on of our effort and collaboration at AIS, in driving the business 1800MHz. In addition, AIS has also established a nationwide with sustainability in mind. Moreover, I would like to welcome fibre optic network of 120,000 km, as well as high speed AIS Khun Kan Trakulhoon and Mr. Stephen Geoffrey Miller as the Super Wifi at 650mbps to complement our wireless network. newest members of the AIS Board of Directors, who will also Furthermore, we deliver the very best in customer service. bring AIS forward with their vision and expertise. In 2015, in recognition of this, AIS Call Center was awarded I would also like to thank all AIS shareholders and the “Consumer Protection Thailand Call Center Awards” from investors for their continued support and trust. In 2015, for the Office of the Consumer Protection Board and the ISO the fourth consecutive year, AIS was honored to receive Management System Certification Institution of Thailand for Thailand’s Top Corporate Brand award from Chulalongkorn providing subscribers with consistent and excellent standards University with a brand value of Bt 574,029mn. I am of customer service. confident that AIS remains committed to delivering real In this environment of change, we will continue to combine value through good corporate governance to all its our financial readiness with a network of superior global shareholders, we will also continue to deliver maximum partners to drive business opportunities for our sustainable benefit to our customers,thus supporting Thailand’s economic future. Our strong working alliance with SingTel ensures the and social growth. sharing of knowledge and expertise in all business operations, Vithit Leenutaphong Chairman of Board of Directors Annuaall eReReR Rpeoprto 020202 rt515151 2015 Advanced Info Service Public Company Limited 007 Message from Chief Executive Officer Annual Report 2015 008 Advanced Info Service Public Company Limited
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