Library Administration & Management 1995: Vol 9 Index

5 Pages·1995·1.4 MB·English

Benchmarking: What Can It Do for Librar-
Index to
ies?, 9:103-5
Black Caucus of the American Library Asso-
Library Administration ciation
BCALA Announces Literary Award Win-
ners, 9:191
Blackstead, Katharina J.
& Management
It Happened One Night: Raising Funds
Through Special Events, 9:51-53
Bluh, Pamela, ed.
Let’s Negotiate! Creating and Communi-
cating Acquisitions Management In-
Volume 9, Winter 1995—Fall 1995 formation (special section), 9:77-87
Bostian, Rebecca
Pages 1-64 Number 1 (Winter) Plateauing and Other Career Challenges
Pages 65-120 Number 2 (Spring) for Professionals and Support Staff,
9:12
Pages 121-188 Number 3 (Summer)
BREEN, MAGGIE
Pages 189-244 Number 4 (Fall)
Maggie Breen is Recipient of the 1994
Robert B. Downs Intellectual Free-
Indexed by Janet Russell dom Award, 9:126—27
Brewer, Julie
Service Management: How to Plan for It
Rather Than Hope for It, 9:207—10
Busch, Nancy J.
Achieving Change in Libraries: Vision at Training for Better Management: An In-
the t, Branch, and Team terview with the Members of the Leadership and Change: An Interview
Levels, 9:153-58 ARL/OMS Training Team, 9:198-202 with Amy Owen, State Librarian,
Utah, 9:73-76
ATLANTA-FULTON PUBLIC LIBRARY
ACQUISITIONS
John Cotton Dana Library Public Rela- CAREER DEVELOPMENT, 9:6-11
Acqui9Ds:io8t 5iA-od8n7ms i nMiastnraa tors Reta Ilnlfyo rCmaartei?o, n: 9t:i1o9n2s Award Winners Announced, If You9 :C1a2n-’3t0 Go, Grow! (special section),
Creating and Communicating Acquisi- ATTRIBUTE SAMPLING Mapping a Management Career Using
tions Management Information: The Using Attribute Sampling to Assess the Alternate Routes: an Interview with
Role of the Systems Librarian, 9:82- Accuracy of a Library Circulation Sarah Pritchard, 9:6—-11
84 System, 9:231-37 Career Development as a Remedy for Pla-
Let's Negotiate! Creating and Communi- AWARDS teauing, 9:23-26
cating Acquisitions t In-
formation (special section), 9:77-87 1995 AIA/ALA Building Awards, 9:159- CHANGE
Not Another Report! The Roolf thee A c- 68 Leadership and Change: An Interview
quisitions Librarian in Generating BCALA Announces Literary Award Win- with Amy Owen, State Librarian,
Management Reports, 9:78-81 ners, 9:191 Utah, 9:73-76
Acquisitions Management Information: Do John Cotton Dana Library Public Rela- Predicting Trends and Forecasting the
Administrators Really Care?, 9:85-87 tions Award Winners Announced, Future, 9:179-80
9:191-92
Admunistrator’s Update, 9:2-3, 66-67, 132- Values, a Process of Discovery: The Har-
Baker, Shirley K. vard College Library’s Organiza-
34, 196-97
tional Values Process, 9:146-52
Leading from Below; Or, Risking Getting
AMANDA PARK PUBLIC LIBRARY
Fired, 9:238-—40 Charette: The Client-Interactive Process for
1995 AIA/ALA Building Awards, 9:161- Library Design (LAMA in Miami Con-
62 Bartlett, Virginia ference Program Reports), 9:50-51
Technostress and Librarians, 9:226—29
AMERICAN LIBRARY ASSOCIATION
BARUCH COLLEGE, NEWMAN LIBRARY CIRCULATION SYSTEMS
Letter to the Editor, 9:197
— Building Awards, 9:164— Using Attribute Sampling to Assess the
Minority Caucus Activities, 9:126, 250 Accuracy of a Library Circulation
President's Column: Coping with System, 9:231—37
Change, 9:196~-97 BELLEVUE REGIONAL LIBRARY
Clack, Mary Elizabeth
Anderson 1995 AIA/ALA Building Awards, 9:162
» Poul “ ——" Values, a Process of Discovery: The Har-
Community and Campus-Wide Informa- BENCHMARKING vard College Library’s Organiza-
tion Systems, 9-53-54 Benchmarking: A Process for Improve- tional Values Process, 9:146-52
ARCHITECTURE. See LIBRARY BUILD- ment, 999-101
INGS ing: What Can It Do for Li- CLEVELAND PUBLIC LIBRARY
ASSOCIATION OF RESEARCH LIBRAR- Sanstest, S008-6 a ae
IES/OFFICE FOR MANAGEMENT Benchmarking: A Process for Improvement, =
STUDIES 9:99-101 COLLECTION DEVELOPMENT
56 Library Administration & Management Volume 10, Number 1
Benchmarking: What Can It Do for Librar-
Index to
ies?, 9:103-5
Black Caucus of the American Library Asso-
Library Administration ciation
BCALA Announces Literary Award Win-
ners, 9:191
Blackstead, Katharina J.
& Management
It Happened One Night: Raising Funds
Through Special Events, 9:51-53
Bluh, Pamela, ed.
Let’s Negotiate! Creating and Communi-
cating Acquisitions Management In-
Volume 9, Winter 1995—Fall 1995 formation (special section), 9:77-87
Bostian, Rebecca
Pages 1-64 Number 1 (Winter) Plateauing and Other Career Challenges
Pages 65-120 Number 2 (Spring) for Professionals and Support Staff,
9:12
Pages 121-188 Number 3 (Summer)
BREEN, MAGGIE
Pages 189-244 Number 4 (Fall)
Maggie Breen is Recipient of the 1994
Robert B. Downs Intellectual Free-
Indexed by Janet Russell dom Award, 9:126—27
Brewer, Julie
Service Management: How to Plan for It
Rather Than Hope for It, 9:207—10
Busch, Nancy J.
Achieving Change in Libraries: Vision at Training for Better Management: An In-
the t, Branch, and Team terview with the Members of the Leadership and Change: An Interview
Levels, 9:153-58 ARL/OMS Training Team, 9:198-202 with Amy Owen, State Librarian,
Utah, 9:73-76
ATLANTA-FULTON PUBLIC LIBRARY
ACQUISITIONS
John Cotton Dana Library Public Rela- CAREER DEVELOPMENT, 9:6-11
Acqui9Ds:io8t 5iA-od8n7ms i nMiastnraa tors Reta Ilnlfyo rCmaartei?o, n: 9t:i1o9n2s Award Winners Announced, If You9 :C1a2n-’3t0 Go, Grow! (special section),
Creating and Communicating Acquisi- ATTRIBUTE SAMPLING Mapping a Management Career Using
tions Management Information: The Using Attribute Sampling to Assess the Alternate Routes: an Interview with
Role of the Systems Librarian, 9:82- Accuracy of a Library Circulation Sarah Pritchard, 9:6—-11
84 System, 9:231-37 Career Development as a Remedy for Pla-
Let's Negotiate! Creating and Communi- AWARDS teauing, 9:23-26
cating Acquisitions t In-
formation (special section), 9:77-87 1995 AIA/ALA Building Awards, 9:159- CHANGE
Not Another Report! The Roolf thee A c- 68 Leadership and Change: An Interview
quisitions Librarian in Generating BCALA Announces Literary Award Win- with Amy Owen, State Librarian,
Management Reports, 9:78-81 ners, 9:191 Utah, 9:73-76
Acquisitions Management Information: Do John Cotton Dana Library Public Rela- Predicting Trends and Forecasting the
Administrators Really Care?, 9:85-87 tions Award Winners Announced, Future, 9:179-80
9:191-92
Admunistrator’s Update, 9:2-3, 66-67, 132- Values, a Process of Discovery: The Har-
Baker, Shirley K. vard College Library’s Organiza-
34, 196-97
tional Values Process, 9:146-52
Leading from Below; Or, Risking Getting
AMANDA PARK PUBLIC LIBRARY
Fired, 9:238-—40 Charette: The Client-Interactive Process for
1995 AIA/ALA Building Awards, 9:161- Library Design (LAMA in Miami Con-
62 Bartlett, Virginia ference Program Reports), 9:50-51
Technostress and Librarians, 9:226—29
AMERICAN LIBRARY ASSOCIATION
BARUCH COLLEGE, NEWMAN LIBRARY CIRCULATION SYSTEMS
Letter to the Editor, 9:197
— Building Awards, 9:164— Using Attribute Sampling to Assess the
Minority Caucus Activities, 9:126, 250 Accuracy of a Library Circulation
President's Column: Coping with System, 9:231—37
Change, 9:196~-97 BELLEVUE REGIONAL LIBRARY
Clack, Mary Elizabeth
Anderson 1995 AIA/ALA Building Awards, 9:162
» Poul “ ——" Values, a Process of Discovery: The Har-
Community and Campus-Wide Informa- BENCHMARKING vard College Library’s Organiza-
tion Systems, 9-53-54 Benchmarking: A Process for Improve- tional Values Process, 9:146-52
ARCHITECTURE. See LIBRARY BUILD- ment, 999-101
INGS ing: What Can It Do for Li- CLEVELAND PUBLIC LIBRARY
ASSOCIATION OF RESEARCH LIBRAR- Sanstest, S008-6 a ae
IES/OFFICE FOR MANAGEMENT Benchmarking: A Process for Improvement, =
STUDIES 9:99-101 COLLECTION DEVELOPMENT
56 Library Administration & Management Volume 10, Number 1
A Method for Establishing a Depreciated Fisher, Tom Hatcher, Karen A.
Monetary Value for Print Collec-
tions, 9:94-98 Impact of Computer Technology on Li- The Role of the Systems Librarian /Ad-
brary Expansions, 9:31-36 ministrator: A Report of the Survey,
COMMUNICATIONS 9:106-9
Focus on Customer Service: LAMA PAS
Creating and Communicating Acquisi- Staff Development Committee Pro- Hayes, L. Susan
tions Management Information: The gram at ALA, 9:207-18
Maintaining Momentum in a Quality Im-
Role of the Systems Librarian, 9:82-84 Fong, Yem provement Process, 9:216-18
Community and Campus-Wide Informa-
Interlibrary Loan and Document Deliv- Hewison, Nancy S.
tion Systems, 9:53-54 ery: The Debate Over Union Lists,
Achieving Change in Libraries: Vision at
COMPUTER TECHNOLOGY 9:204-6
the Department, Branch, and Team
Community and Campus-Wide Informa- FRIENDS OF THE RICHMOND PUBLIC Levels, 9:153-58
tion Systems, 9:53-54 LIBRARY HUMAN RESOURCES
Impact of Computer Technology on Li-
brary Expansions, 9:31—36 John tCiootnts onA waDranda WLiinbnrearrsy APunbnloiucn cReelda,- Manager’s Bookshelf, 9:241-45
Conroy, Barbara 9:192 Technostress and Librarians, 9:226-29
The Plateaued Career, 9:13-16 From the Editor’s Keyboard, 9:3, 67-68, ILLINOIS STATE LIBRARY
134, 197 John Cotton Dana Library Public Rela-
A Conversation with Karen Muller and
Elizabeth Dreazen: LAMA’s Execu- FUND RAISING tions Award Winners Announced,
9:191-92
tives Talk about Life at 50 East Huron Fundraising Clearinghouse Seeks Materi-
Street, 9:135-39 als, 9:55-56 Impact of Computer Technology on Library
Cowans, Joseph A. It Happened One Night: Raising Funds Expansions, 9:31-36
LTA World! The Next Generation, 9:19-22 Through Special Events, 9:51-53 INDIANA LIBRARY FEDERATION
Fundraising Clearinghouse Seeks Materi- John Cotton Dana Library Public Rela-
Cram, Jennifer
als, 9:55-56 tions Award Winners Announced,
When Ants Carry Elephants: Applying 9:191
the Wisdom of Indigenous Peoples FURNITURE LAMA Certificate of Special Thanks Win-
to Library Leadership, 9:219-25 So, Just Select Some Furniture, 9:140—44 ner Named, 9:254
Creating and Communicating Acquisitions Maggie Breen is Recipient of the 1994
Management Information: The Role of Get a Grip, 9:54 Robert B. Downs Intellectual Free-
the Systems Librarian, 9:82-84 Giesecke, Joan R. dom Award, 9:126—27
CUSTOMER SERVICE From the Editor’s Keyboard, 9:3, 67-68, Instructions to Authors, 9:64
Learning to Say “Yes”: A Customer Service 134, 197 INSURANCE
Program for Library Staff, 9:211—15 Mapping a Management Career Using
Alternate Routes: an Interview with Libraries and Insurance, 9:247-—48
Service Management: How to Plan for It
Rather Than Hope for It, 9:207-10 Sarah Pritchard, 9:6-11 INTERLIBRARY LOAN
Defa, Dennis R. GOALS Interlibrary Loan and Document Deliv-
ery: The Debate Over Union Lists,
Position Analysis of Library Assistants, Achieving Change in Libraries: Vision at 9:204-6
9:88-93 the Department, Branch, and Team
Levels, 9:153-58 Interlibrary Loan and Document Delivery:
DEPRECIATION OF COLLECTIONS The Debate Over Union Lists, 9:204-6
Manager’s Bookshelf, 9:181-84
A Method for Establishing a Depreciated
Monetary Value for Print Collec- Goleski, Elaine IOWA CITY COMMUNITY SCHOOL
tions, 9:94-98 Learning to Say “Yes”: A Customer Serv- DISTRICT
ice Program for Library Staff, 9:211- John Cotton Dana Library Public Rela-
DREAZEN, ELIZABETH
15 tions Award Winners Announced,
A Conversation with Karen Muller and Gozzi, Cynthia 9:192
Elizabeth Dreazen: LAMA’s Execu-
tives Talk about Life at 50 East Acquisitions Management Information: It Happened One Night: Raising Funds
Huron Street, 9:135-—39 Do Administrators Really Care?, Through Special Events, 9:51-53
EFFECTIVENESS 9:85-87 Kemp, Jan
Maintaining Momentum in a Quality Im- Graves, Diane J. Reevaluating Support Staff Positions,
provement Process, 9:216-18 A Conversation with Karen Muller and
President’s Column: Touching the Earth Elizabeth Dreazen: LAMA’s Execu- KENTUCKY LIBRARY ASSOCIATION
While Reaching for the Stars: The tives Talk about Life at 50 East
John Cotton Dana Library Public Rela-
Promise of Effectiveness, 9:132-—34 Huron Street, 9:135-39 tions Award Winners Announced,
Training for Better Management: An In-
EL PASO PUBLIC LIBRARY 9:192
terview with the Members of the
John Cotton Dana Library Public Rela- ARL/OMS Training Team, 9:198—202 Kiger, Jack E.
9t:i1o9n1s Award Winners Announced, GROSSE POINTE PUBLIC LIBRARY Using Attribute Sampling to Assess the
Accuracy of a Library Circulation
EMPLOYEE COMPENSATION John GCiontnt onA Diansa nLibera ry Publiacn Rwealar- System, 9:231-37
Manager’s Bookshelf, 9:241—45 9:192 Klee, Ed
EVALUATION, PERSONNEL - Harwood, Richard L. Predicting Trends and Forecasting the
The Value of Upward Evaluation in Li- Manager’s Bookshelf, 9:45-49, 117-21, Future, 9:179--80
braries—Part II, 9:166-75 181-84, 241-45 KOYAMA, JANICE T.
Winter 1996 57
LAMA Certificate of Special Thanks Win- LAMA Systems and Services Section MANAGEMENT
ner Named, 9256 Acquisitions Systems Committee, 9:124- Understanding the Differences Between
LAMA 25, 190, 246-47 Committees and Teams, 9:111-16
. Circulation Services Committee, 9:124, The Value of Upward Evaluation in Li-
ag armen 187-88, 247 braries—Part II, 9:166-75
tives Talk about Life at 50 East Conference Program Committee, 9:53-54 When Ants Carry Elephants: Applying
Huron Street, 9:135-39 La Lisa the Wisdom of Indigenous Peoples
LAMAN. 9-50-56, 123-27 y to Library Leadership, 9:219-25
oeSe ction, , : Careert eaLuiefde CWyocrlkese:r s,C op9i:2n7g- 3S0t yles for Pla- MANAGEMENT INFORMATION
— Strategic for 1995-1999, 9:70- LEADERSHIP Acquisitions Management Information:
Do Administrators Really Care?,
LAMA Buildings and Equipment Section LAMA LOMS Leadership Discussion 985-87 ANG Gag th
Architmietctteuer,e 9f:o1r8 5,P ub2l4i9c Libraries C om- Leadegrshi,Op en d Changs: : An Intervi; ew Creatitinogn s anMda nCaogmemmuennitc aItnifnogr maAtciqouni:s i T-h e
Buildings for College and University Li- pe ar One State Librarian, Role of the Systems Librarian, 9:82-
brarie: s Committee, 9:185 , > ee , 84
, Leading from Below; Or, Risking Getting Not Another Report! The Role of the Ac-
Equipment Committee, 9:124, 186-87 Fired, 9:238-40 telat ‘te ithe tiedinainn
Buildings Awards Committee, When Ants Carry Elephants: Applying pear Reports, 9.78-81 .
9:251, 254-55 . fie the W. isdom of Indi a? us PeopPl es Predicicttii ng Trends and Forecasti; ng the
Safety and Security of Library Buildings to Library Leadership, 9:219-25 Future, 9:179-80
Committee, 9:124, 189 Leadership and Change: An Interview with MANAGEMENT NG
LAMA Cultural Diversity Committee, Amy Owen, State Librarian, Utah,
9:126, 190, 250 9:73-76 Training for Better Management: An In-
LAMAo pmFeunntd SReacitsiionng, a9:n5d6 , Fi1n90a-n9c1i,a l 24D9e-v5el0- LeadiFnigre df,r o9m: 23B8e—l4o0w ; Or, Risking Getting AteRrLvi/eOw MwSi thT rtahien iMneg mTbeearms, o9f: 1t9h8e- 202
Clearinghouse Committee, 9:55-56 LearnPirnog grtao mS ayfo r“ YLeisb”r:a rAy StCauffs,t o9m:e2r1 1S-e1r5v ice Manag8e4,r ’2s4 1-B4o5o kshelf, 9:45-49, 117-21, 181-
LAMA Library Organization and Manage-
ment Section Leather, Deborah Marman, Edward
Comparative Library Organization Com- Get a Grip, 9:54 A MetMhoonde tafrory EsVtaalbulei sfhoirn gP rian tD eCporlelceic-a ted
mittee, 9:54 Let’s Negotiate! Creating and Communicat- tions, 9:94-98
Executive Committee, 9:125 ing Acquisitions Management Infor-
Mayer-Hennelly, Mary
Leadership Discussion Group, 9:125 mation (special section), 9:77—87
Risk Management and Insurance Com- Letter to the Editor, 9:197 It Happened One Night: Raising Funds
Through Special Events, 9:51-53
mittee, 9:190, 247-48
Library Administration & Management As-
LAMA Membersi.ip Committee, 9:123 sociation. See LAMA A Method for Establishing a Depreciated
Monetary Value for Print Collections,
LAMA Middle Management Discussion LIBRARY AUTOMATION 9:94-98
Group, 9:190, 248-49
The Role of the Systems Librarian/Ad- Michaels, David L.
LAMA News Section, 9:50-56, 123-27, 185- ministrator: A Report of the Survey,
92, 246-55 9:106-9 So, Just Select Some Furniture, 9:140—44
LIBRARY BUILDINGS Miller, Vicki
LAMA Orientation Committee, 9:125, 186,
Making Research Readable, 9:176-78
250 1995 AIA/ ALA Building Awards, 9:159-68
LAMA Personnel Administration Section Charette: The Client-Interactive Process Muir, Holly J.
for Library Design (LAMA in Mi- Benchmarking: What Can It Do for Li-
Economic Status and Staff Welfare Com- ami Conference Program Reports),
braries?, 9:103-5
mittee, 9:125 9:50-51
Executive Committee, 9:125 Impact of Computer Technology on Li- MULLER, KAREN
Publication Committee, 9:54-55, 125 brary Expansions, 9:31-36
A Conversation with Karen Muller and
Staff Development Committee, 9:188 So, Just Select Some Furniture, 9:140—-44 Elizabeth Dreazen: LAMA’s Execu-
Supervisory Skills Committee, 9:123-24, LIBRARY EFFECTIVENESS tives Talk about Life at 50 East
187, 246, 251 Huron Street, 9:135-39
President's Column: Improving the Effec-
LAMA President's Program, 9:185-86 tiveness of the Library: a High Call- Muller, Karen
LAMA Program Committee, 9:50 ing, 9:2-3 1995 AIA/ALA Building Awards, 9:159-
LAMA Public Relations Section, 9:123 LIBRARY STAFF. See HUMAN RE- 68
Education and Training Committee, 9:51- TSORUARICNEISN;G SUPPORT STAFF; MULTNOMAH COUNTY LIBRARY
53, 189-90 John Cotton Dana Library Public Rela-
LOS ANGELES PUBLIC LIBRARY
LAMA Special Conferences and Programs tions Award Winners Announced,
Committee, 9:126 1995 2. ALA Building Awards, 9:160- 9:192
NEWPORT BEACH PUBLIC LIBRARY
LTA World! The Next Generation, 9:19-22
Committee on Using Statistics for Li- John Cotton Dana Library Public Rela-
brary ing and Evaluation, Maintaining Momentum in a Quality Im- tions Award Winners Announced,
9:124, 188, 247 provement Process, 9:216-18 9:192
LAMA Strategic Plan for 1995-1999, 9:70-72 Making Research Readable, 9:176-78 1995 AIA/ALA Building Awards, 9:159-68
58 Library Administration & Management Volume 10, Number 1
Not Another Report! The Role of the Acqui- for Professionals and Support Staff, Smith, Kitty
sitions Librarian in Generating Man- 9:12
Career Development as a Remedy for
agement Reports, 9:78-81 POSITION ANALYSIS Plateauing, 9:23-26
O’Brien, Jane Position Analysis of Library Assistants, So, Just Select Some Furniture, 9:140—44
LTA World! The Next Generation, 9:19-22 9:88-93 Stillwell, Stephen J.
O’Neil, Rosanna M. Reevaluating Support Staff Positions,
9:37-43 Letter to the Editor, 9:197
Manager’s Bookshelf, 9:45—49
Position Analysis of Library Assistants, Stone, Jason R.
ORGANIZATIONAL CHANGE 9:88-93 Charette: The Client-Interactive Process
Get a Grip, 9:54 Predicting Trends and Forecasting the Fu- for Library Design (LAMA in Mi-
ORGANIZATIONAL DEVELOPMENT ture, 9:179-80 ami Conference Program Reports),
9:50-51
Achieving Change in Libraries: Vision at President’s Column: Compelling Reasons
the Department, Branch, and Team Why a New Dues Structure is Neces- STRESS
Levels, 9:153-58 sary, 9:66-67 Technostress and Librarians, 9:226-29
Manager’s Bookshelf, 9:117—21 President’s Column: Coping with Change, SUPPORT STAFF
Understanding the Differences Between 9:196-97
LTA World! The Next Generation, 9:19-22
Committees and Teams, 9:111-16 President’s Column: Improving the Effec-
Values, a Process of Discovery: The Har- tiveness of the Library: a High Call- Position Analysis of Library Assistants,
9:88-93
vard College Library’s Organiza- ing, 9:2-3
tional Values Process, 9:146-52 President’s Column: Touching the Earth Reeva9l:u3a7t-i4n3g Support Staff Positions,
Osif, Bonnie A. While Reaching for the Stars: The
Promise of Effectiveness, 9:132-34 SYSTEMS LIBRARIANS
Manager’s Bookshelf, 9:45—49, 117-21,
181-84, 241-45 PRITCHARD, SARAH Creating and Communicating Acquisi-
tions Management Information: The
OWEN, AMY Mapping a Management Career Using
Role of the Systems Librarian, 9:82-84
Leadership and Change: An Interview SAalrtearhn aPtrei tcRhoaurtde,s : 9:a6n—- 1I1n terview with The Role of the Systems Librarian/Ad-
with Amy Owen, State Librarian, ministrator: A Report of the Survey,
Utah, 9:73-76 QUALITY 9:106-9
PASADENA CITY COLLEGE, SHATFORD Benchmarking: A Process for Improve- TEAMS
LIBRARY ment, 9:99-101
Manager’s Bookshelf, 9:117-21
John Cotton Dana Library Public Rela- Benchmarking: What Can It Do for Li-
Understanding the Differences Between
tions Award Winners Announced, braries?, 9:103-5
Committees and Teams, 9:111-16
9:192 Maintaining Momentum in a Quality Im-
PATRONS. See CUSTOMER SERVICE provement Process, 9:216—18 TECHNOLOGY
Paustenbaugh, Jennifer Quinn, Brian Technostress and Librarians, 9:226-29
Fundraising Clearinghouse Seeks Materi- Understanding the Differences Between Technostress and Librarians, 9:226-29
als, 9:55-56 Committees and Teams, 9:111-16 TRAINING
Peischl, Thomas M. Raker, Joseph W. Learning to Say “Yes”: A Customer Serv-
Benchmarking: A Process for Improve- Not Another Report! The Role of the Ac- ice Program for Library Staff, 9:211-15
ment, 9:99-101 quisitions Librarian in Generating Training for Better Management: An Inter-
Management Reports, 9:78-81 view with the Members of the
PERFORMANCE EVALUATION
Reevaluating Support Staff Positions, 9:37-43 ARL/OMS Training Team, 9:198-202
The Value of Upward Evaluation in Li-
braries—Part II, 9:166-75 REPORTS TRITON REGIONAL HIGH SCHOOL
PERFORMANCE MEASURES Acquisitions Management Information: John Cotton Dana Library Public Rela-
Do Administrators Really Care?, tions Award Winners Announced,
Benchmarking: A Process for Improve- 9:85-87 9:192
ment, 9:99-101 Making Research Readable, 9:176-78 Understanding the Differences Between
Benchmarking: What Can It Do for Li- Not Another Report! The Role of the Ac- Committees and Teams, 9:111-16
braries?, 9:103-5 quisitions Librarian in Generating UNION LISTS
Perkins, Gay Helen Management Reports, 9:78-81
Interlibrary Loan and Document Deliv-
The Value of Upward Evaluation in Li- Riggs, Don ery: The Debate Over Union Lists,
braries—Part II, 9:166-75 President’s Column: Compelling Rea- 9:204-6
The Plateaued Career, 9:13-16 sons Why a New Dues Structure is UNIVERSITY OF CALIFORNIA, IRVINE
Necessary, 9:66-67
PLATEAUING President’s Column: Improving the Effec- 1995 AIA/ALA Building Awards, 9:163—
Career Development as a Remedy for tiveness of the Library: a High Call- 64
Plateauing, 9:23-26 ing, 9:2-3 Using Attribute Sampling to Assess the Ac-
Career Life Cycles: Coping Styles for Pla- President’s Column: Touching the Earth curacy of a Library Circulation Sys-
teaued Workers, 9:27-30 While Reaching for the Stars: The tem, 9:231-37
If You Can’t Go, Grow! (special section), Promise of Effectiveness, 9:132-34 The Value of Upward Evaluation in Librar-
9:12-30 The Role of the Systems Librarian / Admin- ies—Part II, 9:166—75
Manager’s Bookshelf, 9:45—49 istrator: A Report of the Survey, 9:106-9 Values, a Process of Discovery: The Harvard
The Plateaued Career, 9:13-16 Service Management: How to Plan for It College Library’s Organizational Val-
Plateauing and Other Career Challenges Rather Than Hope for It, 9:207-10 ues Process, 9:146-52
Winter 1996 59