Table Of Content

KACE® Systems Deployment Appliance 5.1 Administrator Guide Table of Contents About the KACE Systems Deployment Appliance................................................................................10 Getting started.......................................................................................................................................11 Tasks for getting started using the KACE SDA............................................................................11 About the KACE SDA components...............................................................................................12 Log in to the Administrator Console..............................................................................................13 Access product documentation.....................................................................................................15 Configure the language settings....................................................................................................16 Using the Dashboard.............................................................................................................................17 Customize the Dashboard.............................................................................................................17 Configuring the KACE SDA..................................................................................................................18 Configure the initial network settings............................................................................................18 Modify the initial network settings.................................................................................................19 Changing the default passwords...................................................................................................20 Use the Command Line Console to reset the Administrator's password...............................21 Change the Samba share password.....................................................................................22 Set the VNC® password........................................................................................................23 Enable Boot Manager authentication.....................................................................................23 Configuring the appliance date and time settings.........................................................................23 Configure the date and time..................................................................................................23 Enabling link aggregation..............................................................................................................24 Create an aggregate link.......................................................................................................24 Configuring the data sharing preferences.....................................................................................25 Share basic appliance data usage........................................................................................25 Share detailed usage data.....................................................................................................26 Linking Quest KACE appliances...................................................................................................26 Enable appliance linking........................................................................................................27 Add Names and Keys to appliances.....................................................................................27 Disable linked appliances......................................................................................................28 Setting up user accounts and user authentication................................................................................29 Add or edit local administrator accounts.......................................................................................29 Configure an LDAP server for user authentication.......................................................................30 Test the LDAP server....................................................................................................................32 Delete user accounts.....................................................................................................................32 Configuring security settings.................................................................................................................33 Enable SNMP monitoring..............................................................................................................33 Enable SSL using an existing certificate.......................................................................................33 KACE Systems Deployment Appliance 5.1 Administrator Guide 2 Generate private key for new SSL certificate...............................................................................34 Disable SSL...................................................................................................................................34 Enable database access...............................................................................................................34 Enable SSH Root Login (KACE Support).....................................................................................35 Preparing for deployment......................................................................................................................36 Set up the deployment environment.............................................................................................36 Enable the on-board DHCP server...............................................................................................36 Configure the offboard DHCP server............................................................................................37 Download and install the KACE SDA Media Manager.................................................................37 Download and install Windows ADK.............................................................................................38 Upload OS installation or source files...........................................................................................38 View source media details.............................................................................................................39 Choosing the type of deployment..................................................................................................39 Supported images types................................................................................................................39 Managing device inventory....................................................................................................................41 Configure and run a network scan................................................................................................41 Add network inventory to the appliance........................................................................................41 Scan active and non-active devices on the network.....................................................................42 Add devices manually....................................................................................................................42 Upload specific target device models............................................................................................42 Join devices to a domain..............................................................................................................43 Issue a Wake-on-LAN request......................................................................................................43 Deploy to devices in the KACE SMA inventory............................................................................44 View device details from a network scan......................................................................................44 Apply a KUID to the KACE SMA Agent........................................................................................45 Collect the computer name...........................................................................................................45 Apply the computer name.............................................................................................................46 Delete devices from Device Inventory...........................................................................................46 Delete devices from Network Inventory........................................................................................46 Unregister devices.........................................................................................................................46 About the device action icons.......................................................................................................47 Run an action on devices..............................................................................................................48 Access remote devices using a VNC session..............................................................................48 Using labels...........................................................................................................................................49 Create and apply labels.................................................................................................................49 Remove components from a label................................................................................................49 Delete a label from the appliance.................................................................................................50 View the components assigned to a label....................................................................................50 KACE Systems Deployment Appliance 5.1 Administrator Guide 3 Creating a Windows Boot Environment................................................................................................51 Create a Windows boot environment............................................................................................51 Create a boot environment from existing source media...............................................................52 Update drivers................................................................................................................................52 Set new KBE as default................................................................................................................52 Best practices: Create a KACE Boot Environment (KBE).............................................................53 Managing drivers...................................................................................................................................54 Add drivers to system images.......................................................................................................54 Adding drivers to scripted installation deployments......................................................................55 Enable Driver Feed to automate driver updates...................................................................55 Install driver packages to the appliance................................................................................55 Disable Driver Feed...............................................................................................................56 Create folders to add device-specific drivers........................................................................56 Generate KACE SDA package to import large driver files....................................................56 Import driver packages to the appliance...............................................................................57 Understanding KACE Boot Environment drivers...................................................................57 Add network and storage drivers manually...........................................................................57 Re-cache the network and storage driver directory...............................................................58 Add drivers as a post-installation task...................................................................................58 View list of missing drivers....................................................................................................59 Managing network drivers.............................................................................................................59 Download network and storage drivers.................................................................................60 Import driver packages..........................................................................................................60 Display device compatibility...................................................................................................61 View driver compatibility details.............................................................................................61 Export drivers.........................................................................................................................62 Re-cache drivers....................................................................................................................62 Managing operating system drivers..............................................................................................62 Enable Driver Feed for scripted installations.........................................................................62 Enable Driver Feed for system images.................................................................................63 Disable Driver Feed...............................................................................................................63 Download operating system driver packages........................................................................63 Add drivers to OS as a post-installation task........................................................................64 Capturing images...................................................................................................................................65 Preparing for capture.....................................................................................................................65 Capture system images.................................................................................................................65 Create a single partition................................................................................................................67 Format C drive as NTFS...............................................................................................................67 KACE Systems Deployment Appliance 5.1 Administrator Guide 4 Create a UEFI partition..................................................................................................................67 Apply a UEFI partition...................................................................................................................68 Capture native WIM images..........................................................................................................68 Edit a system image......................................................................................................................68 Best practices for creating Windows system images....................................................................69 Capturing user states............................................................................................................................73 Upload USMT software from the appliance..................................................................................73 Upload USMT software from Media Manager...............................................................................73 Create USMT Scan Template.......................................................................................................74 Scan user states............................................................................................................................74 Scan user states offline.................................................................................................................76 Deploy user states to target devices automatically.......................................................................76 Deploy user states to target devices manually.............................................................................77 Creating scripted installations...............................................................................................................78 Create a scripted installation.........................................................................................................78 Create an answer file....................................................................................................................79 Registration Data settings.............................................................................................................79 Administrator Account settings......................................................................................................80 General settings.............................................................................................................................80 Network settings............................................................................................................................81 Windows Components setting.......................................................................................................81 Modify a scripted installation to change the source media...........................................................82 Modify scripted installation configuration file.................................................................................82 Install Vista MBR...........................................................................................................................82 Install XP 2003 MBR.....................................................................................................................83 Creating a task sequence.....................................................................................................................84 Adding pre-installation tasks..........................................................................................................84 Add Application......................................................................................................................84 Add BAT Script......................................................................................................................85 Add Windows Script...............................................................................................................85 Add Shell Script.....................................................................................................................86 Add DiskPart Script................................................................................................................86 Common DiskPart command-line options.............................................................................86 Adding post-installation tasks........................................................................................................87 Add Application......................................................................................................................88 Adding Managed Installation tasks........................................................................................88 Link appliances...............................................................................................................88 View and import Managed Installations.........................................................................89 KACE Systems Deployment Appliance 5.1 Administrator Guide 5 Edit Managed Installation task.......................................................................................90 Add BAT Script......................................................................................................................92 Add Naming Rule...................................................................................................................92 Add KACE SMA Agent Installer............................................................................................92 Add Custom HAL Replacement.............................................................................................93 Add Windows Script...............................................................................................................94 Add PowerShell Script...........................................................................................................94 Add Service Pack..................................................................................................................94 About uploading files.....................................................................................................................95 About runtime environments..........................................................................................................95 Set task error handling option.......................................................................................................96 Assign tasks to system image deployment...................................................................................96 Assign tasks to scripted installation deployment...........................................................................97 Edit deployment tasks...................................................................................................................97 Automating deployments.......................................................................................................................99 Create a boot action......................................................................................................................99 Run deployment on next network boot.......................................................................................100 Modify a boot action....................................................................................................................100 Set default boot action.................................................................................................................100 Configure new WIM images to stream directly from or to the server..........................................101 Specify deployment options.........................................................................................................102 Schedule a deployment...............................................................................................................102 Delete a boot action....................................................................................................................102 Create a multicast WIM image deployment................................................................................103 Edit the default multicast settings................................................................................................103 View automated deployments in progress..................................................................................104 View completed automated deployments....................................................................................104 Edit failed tasks...........................................................................................................................105 View the automated deployment image details...........................................................................105 Performing manual deployments.........................................................................................................106 Install a boot environment to a USB device................................................................................106 Copy an image to a USB flash device........................................................................................106 Create a USB device driver directory..........................................................................................107 Add drivers to USB images.........................................................................................................107 Download the boot environment as bootable ISO......................................................................108 Network boot a target device......................................................................................................108 Deploy the image manually.........................................................................................................108 View the manual deployments in progress.................................................................................109 KACE Systems Deployment Appliance 5.1 Administrator Guide 6 View the completed manual deployments...................................................................................109 Imaging Mac devices...........................................................................................................................110 Download the Media Manager for Mac OS X.............................................................................110 Create a NetBoot environment image.........................................................................................110 Enable the NetBoot server..........................................................................................................111 Customize the image before capture..........................................................................................112 Capture a Mac OS X image........................................................................................................112 Customize image before deployment..........................................................................................113 Create a single HFS plus partition..............................................................................................113 Apply the Mac OS X ByHost preferences...................................................................................113 Collect the Mac OS X computer name.......................................................................................114 Apply the Mac OS X computer name.........................................................................................114 Change the Mac OS X computer name......................................................................................114 Join device to an Active Directory Domain.................................................................................115 Perform a unicast Mac OS X image deployment........................................................................115 Environment variables for any script...........................................................................................115 Performing multicast Mac OS X image deployments..................................................................115 Create a multicast DMG image deployment...............................................................................116 View the Mac OS X multicast deployment progress...................................................................116 View the Mac OS X multicast deployment log files....................................................................117 About the Remote Site Appliance.......................................................................................................118 Remote Site Appliance setup requirements................................................................................118 Install the RSA on a VMware or Hyper-V host...........................................................................119 Configure the RSA network settings...........................................................................................119 Link the KACE SDA to an RSA..................................................................................................120 Add and sync the RSA to the appliance.....................................................................................120 Importing and exporting appliance components.................................................................................123 Schedule the export of components............................................................................................123 Use Off-Board Package Transfer................................................................................................123 Upload packages for import........................................................................................................124 Import appliance components.....................................................................................................125 Package components to export...................................................................................................125 Managing disk space...........................................................................................................................127 Verify available disk space..........................................................................................................127 Delete images not associated with devices................................................................................127 Delete images associated with devices......................................................................................127 Delete unassigned scripted installations.....................................................................................128 Delete unassigned boot environments........................................................................................128 KACE Systems Deployment Appliance 5.1 Administrator Guide 7 Delete source media....................................................................................................................128 Delete unassigned pre-installation tasks.....................................................................................128 Delete unassigned post-installation tasks...................................................................................129 Enabling offboard storage...........................................................................................................129 Add a virtual disk for offboard storage........................................................................................129 Revert offboard data to onboard storage....................................................................................130 Configure an off-board storage device........................................................................................131 Best practices for using external storage....................................................................................131 Troubleshooting appliance issues.......................................................................................................133 Test device connections on the network.....................................................................................133 Enable a tether to Quest KACE Technical Support....................................................................133 Open a support ticket..................................................................................................................134 Troubleshooting the Boot Manager.............................................................................................134 Test whether a target device can network boot..................................................................134 Change the Boot Manager interface...................................................................................134 Set the Boot Manager timeout.............................................................................................135 Select the local hard disk boot method...............................................................................135 Change the network delay time...........................................................................................135 Recovering devices......................................................................................................................136 Recover corrupted devices..................................................................................................136 Downloading the KACE SDA log files.................................................................................136 Download all appliance log files...................................................................................136 View the appliance log files.........................................................................................136 Appliance log types and descriptions..........................................................................137 Shutting down and rebooting the appliance................................................................................139 Power off the appliance.......................................................................................................140 Reboot the appliance...........................................................................................................140 Best practices for backing up KACE SDA data..........................................................................140 Updating appliance software...............................................................................................................143 View the appliance version..........................................................................................................143 Check for and apply automatic updates......................................................................................143 Update the appliance manually...................................................................................................143 Glossary...............................................................................................................................................145 A...................................................................................................................................................145 B...................................................................................................................................................145 C...................................................................................................................................................145 D...................................................................................................................................................145 H...................................................................................................................................................146 KACE Systems Deployment Appliance 5.1 Administrator Guide 8 I....................................................................................................................................................146 G...................................................................................................................................................146 K...................................................................................................................................................146 L...................................................................................................................................................147 M..................................................................................................................................................147 N...................................................................................................................................................147 O...................................................................................................................................................147 P...................................................................................................................................................147 R...................................................................................................................................................148 S...................................................................................................................................................148 T...................................................................................................................................................148 U...................................................................................................................................................148 V...................................................................................................................................................148 W..................................................................................................................................................148 About us...............................................................................................................................................150 We are more than just a name...................................................................................................150 Our brand, our vision. Together..................................................................................................150 Contacting Quest.........................................................................................................................150 Technical support resources.......................................................................................................150 Legal notices........................................................................................................................................151 Index....................................................................................................................................................152 KACE Systems Deployment Appliance 5.1 Administrator Guide 9 About the KACE Systems Deployment Appliance The Quest KACE Systems Deployment Appliance (SDA) provides a network-centric solution for capturing and deploying images. The KACE SDA provides a seamless cross-platform imaging solution from a single Administrator Console enabling you to provision Microsoft® Windows® and Apple® Mac® platforms. You can deploy the configuration files, user states, and applications as an image to a single device or to multiple devices simultaneously. The KACE SDA provides the tools necessary to automate deployments in both homogeneous and heterogeneous hardware environments, and provides reliability of large-scale image deployments with multicast and task engine capabilities. The built-in driver feed automatically downloads Quest driver models, and the Package Management feature enables uploading third-party driver packages. You can also integrate the KACE SDA with the KACE Systems Management Appliance (SMA) to image the KACE SMA inventory. The KACE SDA is available as a virtual and physical appliance. To view information on this KACE SDA, such as its serial number, associated Agent versions, and third-party licenses and open source copyrights, click the version number at the bottom left of the appliance Dashboard page. KACE Systems Deployment Appliance 5.1 Administrator Guide 10 About the KACE Systems Deployment Appliance

Description:
Download and install the KACE SDA Media Manager. If you change your mind, and want to switch to the KACE SDA or RSA mode, click Provides access to the KACE Systems Deployment Appliance (SDA) help contents.
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KACE® Systems Deployment Appliance 5.1 Administrator Guide PDF

157 Pages·2017·1.11 MB·English
by  Quest Software Inc.
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KACE® Systems Deployment Appliance 5.1 Administrator Guide Table of Contents About the KACE Systems Deployment Appliance................................................................................10 Getting started.......................................................................................................................................11 Tasks for getting started using the KACE SDA............................................................................11 About the KACE SDA components...............................................................................................12 Log in to the Administrator Console..............................................................................................13 Access product documentation.....................................................................................................15 Configure the language settings....................................................................................................16 Using the Dashboard.............................................................................................................................17 Customize the Dashboard.............................................................................................................17 Configuring the KACE SDA..................................................................................................................18 Configure the initial network settings............................................................................................18 Modify the initial network settings.................................................................................................19 Changing the default passwords...................................................................................................20 Use the Command Line Console to reset the Administrator's password...............................21 Change the Samba share password.....................................................................................22 Set the VNC® password........................................................................................................23 Enable Boot Manager authentication.....................................................................................23 Configuring the appliance date and time settings.........................................................................23 Configure the date and time..................................................................................................23 Enabling link aggregation..............................................................................................................24 Create an aggregate link.......................................................................................................24 Configuring the data sharing preferences.....................................................................................25 Share basic appliance data usage........................................................................................25 Share detailed usage data.....................................................................................................26 Linking Quest KACE appliances...................................................................................................26 Enable appliance linking........................................................................................................27 Add Names and Keys to appliances.....................................................................................27 Disable linked appliances......................................................................................................28 Setting up user accounts and user authentication................................................................................29 Add or edit local administrator accounts.......................................................................................29 Configure an LDAP server for user authentication.......................................................................30 Test the LDAP server....................................................................................................................32 Delete user accounts.....................................................................................................................32 Configuring security settings.................................................................................................................33 Enable SNMP monitoring..............................................................................................................33 Enable SSL using an existing certificate.......................................................................................33 KACE Systems Deployment Appliance 5.1 Administrator Guide 2 Generate private key for new SSL certificate...............................................................................34 Disable SSL...................................................................................................................................34 Enable database access...............................................................................................................34 Enable SSH Root Login (KACE Support).....................................................................................35 Preparing for deployment......................................................................................................................36 Set up the deployment environment.............................................................................................36 Enable the on-board DHCP server...............................................................................................36 Configure the offboard DHCP server............................................................................................37 Download and install the KACE SDA Media Manager.................................................................37 Download and install Windows ADK.............................................................................................38 Upload OS installation or source files...........................................................................................38 View source media details.............................................................................................................39 Choosing the type of deployment..................................................................................................39 Supported images types................................................................................................................39 Managing device inventory....................................................................................................................41 Configure and run a network scan................................................................................................41 Add network inventory to the appliance........................................................................................41 Scan active and non-active devices on the network.....................................................................42 Add devices manually....................................................................................................................42 Upload specific target device models............................................................................................42 Join devices to a domain..............................................................................................................43 Issue a Wake-on-LAN request......................................................................................................43 Deploy to devices in the KACE SMA inventory............................................................................44 View device details from a network scan......................................................................................44 Apply a KUID to the KACE SMA Agent........................................................................................45 Collect the computer name...........................................................................................................45 Apply the computer name.............................................................................................................46 Delete devices from Device Inventory...........................................................................................46 Delete devices from Network Inventory........................................................................................46 Unregister devices.........................................................................................................................46 About the device action icons.......................................................................................................47 Run an action on devices..............................................................................................................48 Access remote devices using a VNC session..............................................................................48 Using labels...........................................................................................................................................49 Create and apply labels.................................................................................................................49 Remove components from a label................................................................................................49 Delete a label from the appliance.................................................................................................50 View the components assigned to a label....................................................................................50 KACE Systems Deployment Appliance 5.1 Administrator Guide 3 Creating a Windows Boot Environment................................................................................................51 Create a Windows boot environment............................................................................................51 Create a boot environment from existing source media...............................................................52 Update drivers................................................................................................................................52 Set new KBE as default................................................................................................................52 Best practices: Create a KACE Boot Environment (KBE).............................................................53 Managing drivers...................................................................................................................................54 Add drivers to system images.......................................................................................................54 Adding drivers to scripted installation deployments......................................................................55 Enable Driver Feed to automate driver updates...................................................................55 Install driver packages to the appliance................................................................................55 Disable Driver Feed...............................................................................................................56 Create folders to add device-specific drivers........................................................................56 Generate KACE SDA package to import large driver files....................................................56 Import driver packages to the appliance...............................................................................57 Understanding KACE Boot Environment drivers...................................................................57 Add network and storage drivers manually...........................................................................57 Re-cache the network and storage driver directory...............................................................58 Add drivers as a post-installation task...................................................................................58 View list of missing drivers....................................................................................................59 Managing network drivers.............................................................................................................59 Download network and storage drivers.................................................................................60 Import driver packages..........................................................................................................60 Display device compatibility...................................................................................................61 View driver compatibility details.............................................................................................61 Export drivers.........................................................................................................................62 Re-cache drivers....................................................................................................................62 Managing operating system drivers..............................................................................................62 Enable Driver Feed for scripted installations.........................................................................62 Enable Driver Feed for system images.................................................................................63 Disable Driver Feed...............................................................................................................63 Download operating system driver packages........................................................................63 Add drivers to OS as a post-installation task........................................................................64 Capturing images...................................................................................................................................65 Preparing for capture.....................................................................................................................65 Capture system images.................................................................................................................65 Create a single partition................................................................................................................67 Format C drive as NTFS...............................................................................................................67 KACE Systems Deployment Appliance 5.1 Administrator Guide 4 Create a UEFI partition..................................................................................................................67 Apply a UEFI partition...................................................................................................................68 Capture native WIM images..........................................................................................................68 Edit a system image......................................................................................................................68 Best practices for creating Windows system images....................................................................69 Capturing user states............................................................................................................................73 Upload USMT software from the appliance..................................................................................73 Upload USMT software from Media Manager...............................................................................73 Create USMT Scan Template.......................................................................................................74 Scan user states............................................................................................................................74 Scan user states offline.................................................................................................................76 Deploy user states to target devices automatically.......................................................................76 Deploy user states to target devices manually.............................................................................77 Creating scripted installations...............................................................................................................78 Create a scripted installation.........................................................................................................78 Create an answer file....................................................................................................................79 Registration Data settings.............................................................................................................79 Administrator Account settings......................................................................................................80 General settings.............................................................................................................................80 Network settings............................................................................................................................81 Windows Components setting.......................................................................................................81 Modify a scripted installation to change the source media...........................................................82 Modify scripted installation configuration file.................................................................................82 Install Vista MBR...........................................................................................................................82 Install XP 2003 MBR.....................................................................................................................83 Creating a task sequence.....................................................................................................................84 Adding pre-installation tasks..........................................................................................................84 Add Application......................................................................................................................84 Add BAT Script......................................................................................................................85 Add Windows Script...............................................................................................................85 Add Shell Script.....................................................................................................................86 Add DiskPart Script................................................................................................................86 Common DiskPart command-line options.............................................................................86 Adding post-installation tasks........................................................................................................87 Add Application......................................................................................................................88 Adding Managed Installation tasks........................................................................................88 Link appliances...............................................................................................................88 View and import Managed Installations.........................................................................89 KACE Systems Deployment Appliance 5.1 Administrator Guide 5 Edit Managed Installation task.......................................................................................90 Add BAT Script......................................................................................................................92 Add Naming Rule...................................................................................................................92 Add KACE SMA Agent Installer............................................................................................92 Add Custom HAL Replacement.............................................................................................93 Add Windows Script...............................................................................................................94 Add PowerShell Script...........................................................................................................94 Add Service Pack..................................................................................................................94 About uploading files.....................................................................................................................95 About runtime environments..........................................................................................................95 Set task error handling option.......................................................................................................96 Assign tasks to system image deployment...................................................................................96 Assign tasks to scripted installation deployment...........................................................................97 Edit deployment tasks...................................................................................................................97 Automating deployments.......................................................................................................................99 Create a boot action......................................................................................................................99 Run deployment on next network boot.......................................................................................100 Modify a boot action....................................................................................................................100 Set default boot action.................................................................................................................100 Configure new WIM images to stream directly from or to the server..........................................101 Specify deployment options.........................................................................................................102 Schedule a deployment...............................................................................................................102 Delete a boot action....................................................................................................................102 Create a multicast WIM image deployment................................................................................103 Edit the default multicast settings................................................................................................103 View automated deployments in progress..................................................................................104 View completed automated deployments....................................................................................104 Edit failed tasks...........................................................................................................................105 View the automated deployment image details...........................................................................105 Performing manual deployments.........................................................................................................106 Install a boot environment to a USB device................................................................................106 Copy an image to a USB flash device........................................................................................106 Create a USB device driver directory..........................................................................................107 Add drivers to USB images.........................................................................................................107 Download the boot environment as bootable ISO......................................................................108 Network boot a target device......................................................................................................108 Deploy the image manually.........................................................................................................108 View the manual deployments in progress.................................................................................109 KACE Systems Deployment Appliance 5.1 Administrator Guide 6 View the completed manual deployments...................................................................................109 Imaging Mac devices...........................................................................................................................110 Download the Media Manager for Mac OS X.............................................................................110 Create a NetBoot environment image.........................................................................................110 Enable the NetBoot server..........................................................................................................111 Customize the image before capture..........................................................................................112 Capture a Mac OS X image........................................................................................................112 Customize image before deployment..........................................................................................113 Create a single HFS plus partition..............................................................................................113 Apply the Mac OS X ByHost preferences...................................................................................113 Collect the Mac OS X computer name.......................................................................................114 Apply the Mac OS X computer name.........................................................................................114 Change the Mac OS X computer name......................................................................................114 Join device to an Active Directory Domain.................................................................................115 Perform a unicast Mac OS X image deployment........................................................................115 Environment variables for any script...........................................................................................115 Performing multicast Mac OS X image deployments..................................................................115 Create a multicast DMG image deployment...............................................................................116 View the Mac OS X multicast deployment progress...................................................................116 View the Mac OS X multicast deployment log files....................................................................117 About the Remote Site Appliance.......................................................................................................118 Remote Site Appliance setup requirements................................................................................118 Install the RSA on a VMware or Hyper-V host...........................................................................119 Configure the RSA network settings...........................................................................................119 Link the KACE SDA to an RSA..................................................................................................120 Add and sync the RSA to the appliance.....................................................................................120 Importing and exporting appliance components.................................................................................123 Schedule the export of components............................................................................................123 Use Off-Board Package Transfer................................................................................................123 Upload packages for import........................................................................................................124 Import appliance components.....................................................................................................125 Package components to export...................................................................................................125 Managing disk space...........................................................................................................................127 Verify available disk space..........................................................................................................127 Delete images not associated with devices................................................................................127 Delete images associated with devices......................................................................................127 Delete unassigned scripted installations.....................................................................................128 Delete unassigned boot environments........................................................................................128 KACE Systems Deployment Appliance 5.1 Administrator Guide 7 Delete source media....................................................................................................................128 Delete unassigned pre-installation tasks.....................................................................................128 Delete unassigned post-installation tasks...................................................................................129 Enabling offboard storage...........................................................................................................129 Add a virtual disk for offboard storage........................................................................................129 Revert offboard data to onboard storage....................................................................................130 Configure an off-board storage device........................................................................................131 Best practices for using external storage....................................................................................131 Troubleshooting appliance issues.......................................................................................................133 Test device connections on the network.....................................................................................133 Enable a tether to Quest KACE Technical Support....................................................................133 Open a support ticket..................................................................................................................134 Troubleshooting the Boot Manager.............................................................................................134 Test whether a target device can network boot..................................................................134 Change the Boot Manager interface...................................................................................134 Set the Boot Manager timeout.............................................................................................135 Select the local hard disk boot method...............................................................................135 Change the network delay time...........................................................................................135 Recovering devices......................................................................................................................136 Recover corrupted devices..................................................................................................136 Downloading the KACE SDA log files.................................................................................136 Download all appliance log files...................................................................................136 View the appliance log files.........................................................................................136 Appliance log types and descriptions..........................................................................137 Shutting down and rebooting the appliance................................................................................139 Power off the appliance.......................................................................................................140 Reboot the appliance...........................................................................................................140 Best practices for backing up KACE SDA data..........................................................................140 Updating appliance software...............................................................................................................143 View the appliance version..........................................................................................................143 Check for and apply automatic updates......................................................................................143 Update the appliance manually...................................................................................................143 Glossary...............................................................................................................................................145 A...................................................................................................................................................145 B...................................................................................................................................................145 C...................................................................................................................................................145 D...................................................................................................................................................145 H...................................................................................................................................................146 KACE Systems Deployment Appliance 5.1 Administrator Guide 8 I....................................................................................................................................................146 G...................................................................................................................................................146 K...................................................................................................................................................146 L...................................................................................................................................................147 M..................................................................................................................................................147 N...................................................................................................................................................147 O...................................................................................................................................................147 P...................................................................................................................................................147 R...................................................................................................................................................148 S...................................................................................................................................................148 T...................................................................................................................................................148 U...................................................................................................................................................148 V...................................................................................................................................................148 W..................................................................................................................................................148 About us...............................................................................................................................................150 We are more than just a name...................................................................................................150 Our brand, our vision. Together..................................................................................................150 Contacting Quest.........................................................................................................................150 Technical support resources.......................................................................................................150 Legal notices........................................................................................................................................151 Index....................................................................................................................................................152 KACE Systems Deployment Appliance 5.1 Administrator Guide 9 About the KACE Systems Deployment Appliance The Quest KACE Systems Deployment Appliance (SDA) provides a network-centric solution for capturing and deploying images. The KACE SDA provides a seamless cross-platform imaging solution from a single Administrator Console enabling you to provision Microsoft® Windows® and Apple® Mac® platforms. You can deploy the configuration files, user states, and applications as an image to a single device or to multiple devices simultaneously. The KACE SDA provides the tools necessary to automate deployments in both homogeneous and heterogeneous hardware environments, and provides reliability of large-scale image deployments with multicast and task engine capabilities. The built-in driver feed automatically downloads Quest driver models, and the Package Management feature enables uploading third-party driver packages. You can also integrate the KACE SDA with the KACE Systems Management Appliance (SMA) to image the KACE SMA inventory. The KACE SDA is available as a virtual and physical appliance. To view information on this KACE SDA, such as its serial number, associated Agent versions, and third-party licenses and open source copyrights, click the version number at the bottom left of the appliance Dashboard page. KACE Systems Deployment Appliance 5.1 Administrator Guide 10 About the KACE Systems Deployment Appliance

Description:
Download and install the KACE SDA Media Manager. If you change your mind, and want to switch to the KACE SDA or RSA mode, click Provides access to the KACE Systems Deployment Appliance (SDA) help contents.
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