ISSUES IN MI Third Edition S MANAGEMENT ACCOUNTING AS U N ISSUES IN E Edited by Trevor Hopper Deryl Northcott Robert Scapens A Third Edition S G I MANAGEMENT Pooling the expertise of leading researchers, Issues in Management Accounting critically N explores a broad range of issues in a concise, digestible style. Both students and E practitioners specialising in this area will fi nd this book an essential guide to the many M developments affecting management accounting theory and practice. ACCOUNTING E This third edition presents completely new and original chapters, written by N leading experts in management accounting. T Each chapter focuses on a specifi c emerging topic of contemporary interest, explores research and practical developments in the area, and A concisely summarises the current issues of contention and debate. Edited by C C Trevor Hopper Issues in Management Accounting O Topics discussed in this new edition of the text include: is designed to complement upper Deryl Northcott • Management Accounting for consumerism level undergraduate, postgraduate U and professional studies, and will Robert Scapens • The balanced scorecard also be of value to practitioners N • National culture and management control and academics investigating • The changing role of management accountants contemporary aspects of T • Management Accounting and accountants in the management accounting. I public sector N • Knowledge resources and Management Accounting G • Management Accounting innovations Third Edition About the Editors NE d o Trevor Hopper holds professorships in Management Accounting at the University of Manchester, rite t Stockholm School of Economics and the Victoria University, Wellington. hd c b Deryl Northcott is a Professor of Management Accounting at the Auckland University of Technology. oy t tH Robert Scapens is a Professor of Management Accounting at the University of Groningen and an So Emeritus Professor of Accounting in the Manchester Business School. cp ap pe er n s www.pearson-books.com an imprint of 9780273702573_COVER.indd 1 6/3/07 09:19:04 HopFMv3.qxd 3/21/07 4:24 PM Page i Issues in Management Accounting HopFMv3.qxd 3/21/07 4:24 PM Page ii We work with leading authors to develop the strongest educational materials in accounting, bringing cutting-edge thinking and best learning practice to a global market. Under a range of well-known imprints, including Financial Times Prentice Hall, we craft high quality print and electronic publications which help readers to understand and apply their content, whether studying or at work. To find out more about the complete range of our publishing, please visit us on the World Wide Web at: www.pearsoned.co.uk HopFMv3.qxd 3/21/07 4:24 PM Page iii Issues in Management Accounting Third Edition Edited by Trevor Hopper, Deryl Northcott and Robert Scapens HopFMv3.qxd 3/21/07 4:24 PM Page iv Pearson Education Limited Edinburgh Gate Harlow Essex CM20 2JE England and Associated Companies throughout the world Visit us on the World Wide Web at: www.pearsoned.co.uk First published 1991 Second edition published 1995 Third edition published 2007 © Pearson Education Limited 1991, 1995, 2007 All rights reserved. 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ISBN 978-0-273-70257-3 British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library 10 9 8 7 6 5 4 3 2 1 11 10 09 08 07 Typeset in 9.5/12.5pt Palatinoby 35 Printed and bound by Henry Ling Ltd., at the Dorset Press, Dorchester, Dorset The publisher’s policy is to use paper manufactured from sustainable forests. HopFMv3.qxd 3/21/07 4:24 PM Page v Contents List of contributors xi Introduction xvii Acknowledgements xxiii Part 1 The changing nature of management accounting 1 Management accounting and changing operations management 3 Allan Hansen and Jan Mouritsen Introduction 3 Operations management: central issues 4 Management accounting – a problem for operations management 10 Conclusion 21 References 23 Further reading 24 2 Management accounting for consumerism 27 Ingrid Jeacle Introduction 27 Consumerism as a research agenda 28 Management accounting in an icon of consumer culture: the department store 30 Management accounting and ‘fast fashion’: the twenty-first century fashion chain 35 Conclusion 41 References 43 Further reading 44 3 Interactions between modern information technology and management control 45 Niels Dechow, Markus Granlund and Jan Mouritsen Introduction 45 The development of IT for management accounting purposes 45 Ledger systems and ERP systems 46 The content of this chapter 47 Integration and elimination 49 Calculation and configuration 52 Organising and realising management control systems 58 Management of technology 59 HopFMv3.qxd 3/21/07 4:24 PM Page vi Contents Conclusion 60 References 60 Further reading 62 Appendix: Glossary 63 4 Globalisation and the international convergence of management accounting 65 Cristiano Busco, Elena Giovannoni and Angelo Riccaboni Introduction 65 Governing global organisations: changing strategies and emerging needs 67 Growing global by acquisition: when the GE Way met a local culture 72 Vertical and lateral relations within NestléWaters 76 IT and ‘a-centred’ corporations: evidence from two globally operating organisations 81 Beyond compliance: the role of the finance organisation within integrated governance 83 Conclusion 88 References 90 Further reading 92 5 National culture and management control 93 Graeme Harrison and Jill McKinnon Introduction 93 National culture 94 Cautions and criticisms of Hofstede’s culture 98 Management control systems 100 National culture and management control systems 102 Comparing the five national culture dimensions 112 Placing culture and cultural research in perspective 113 Conclusion 114 References 115 Further reading 116 6 The changing role of management accountants 117 John Burns and Gudrun Baldvinsdottir Introduction 117 The traditional management accountant’s role 117 Background to the changing roles of management accountants 119 New and emerging roles 121 New skills requirements 126 Discussion 127 Conclusion 131 References 131 Further reading 132 vi HopFMv3.qxd 3/21/07 4:24 PM Page vii Contents Part 2 ‘New’ management accounting techniques 7 Strategic management accounting 135 Beverley R. Lord Introduction 135 Strategy and information needs 135 Traditional management accounting and strategy 137 Components of strategic management accounting 138 Criticisms of strategic management accounting 147 Conclusion 151 References 151 Further reading 153 8 Activity-based costing and management: a critical review 155 Maria Major Introduction 155 The emergence of ABC/M 156 Origins of ABC/M systems 158 Features of ABC/M 160 From ABC to ABC/M 165 ABC/M implementation 166 An evaluation of ABC/M 170 Conclusion 172 References 172 Further reading 173 9 The balanced scorecard 175 Hanne Nørreklit and Falconer Mitchell Introduction 175 The nature of the BSC 176 Research on the BSC 178 The nature of linkages 179 Promoting the BSC 188 Conclusion 193 References 193 Further reading 195 Appendix: Examples of the balanced scorecard 196 10 Strategic investment appraisal 199 Deryl Northcott and Fadi Alkaraan Introduction 199 What are strategic investment decisions? 199 Models of strategic decision-making 200 vii HopFMv3.qxd 3/21/07 4:24 PM Page viii Contents Developing strategic appraisal approaches 203 Evidence from practice 208 Strategic appraisal and the investment decision-making process 215 Conclusion 218 References 219 Further reading 220 11 Performance measurement 223 Lin Fitzgerald Introduction 223 The measurement metrics 224 Performance measurement to management 228 Shareholder approaches to rewards 231 Empirical evidence 232 Case study: Lloyds TSB 237 Conclusion 239 References 240 Further reading 241 Part 3 ‘New’ applications of management accounting 12 Does EVA add value? 245 Jan Bouwens and Roland F. Speklé Introduction 245 Performance measurement and decentralisation 246 The properties of EVA 252 Performance consequences of EVA: empirical evidence 261 Conclusions 266 References 267 Further reading 268 13 Management control in inter-organisational relationships 269 Kalle Kraus and Johnny Lind Introduction 269 Inter-organisational relationships – drivers and trends 270 Inter-organisational relationships – dyads and networks 273 Inter-organisational control in dyadic settings 276 Management control issues and theories in dyadic settings 282 Inter-organisational control in network settings 285 Management control issues and applied theories in network settings 289 Future prospects 291 Conclusion 293 References 295 Further reading 296 viii HopFMv3.qxd 3/21/07 4:24 PM Page ix Contents 14 Management accounting and accountants in the public sector: the challenges presented by public–private partnerships 297 Jodie Moll and Christopher Humphrey Introduction 297 New public management and the development of PPPs 298 PPP investment appraisal 302 Key issues for public sector management accountants in the procurement, management and evaluation of PPPs 304 Conclusion 312 References 313 Further reading 315 15 Knowledge resources and management accounting 317 Hanno Roberts Introduction 317 What is knowledge? 317 Knowledge typologies 318 Knowledge as a practice 323 Accounting for knowledge as a practice 324 Additional considerations: the economic characteristics of knowledge 326 The major cost drivers of knowledge 328 Management accounting and knowledge clues 330 Conclusion 330 References 332 Further reading 332 Part 4 Understanding management accounting change 16 Managing accounting change 335 Sven Modell Introduction 335 Studying management accounting change: a prelude 336 Factor studies 337 Process-orientated approaches 344 Towards a synthesis of perspectives 352 Conclusion 353 References 354 Further reading 355 17 Management accounting innovations: origins and diffusion 357 Christian Ax and Trond Bjørnenak Introduction 357 Management accounting innovations and their origins 358 Why do innovations diffuse? A demand-side perspective 360 Why do innovations diffuse? A supply-side perspective 362 ix