INTO TA INTO TA A Comprehensive Textbook on Transactional Analysis Edited by William F. Cornell, Anne de Graaf, Trudi Newton, and Moniek Thunnissen First published in 2016 by Karnac Books Ltd 118 Finchley Road London NW3 5HT Copyright © 2016 by William F. Cornell, Anne de Graaf, Trudi Newton, and Moniek Thunnissen for the edited collection, and to the individual authors for their contributions. The rights of the contributors to be identified as the authors of this work have been asserted in accordance with §§ 77 and 78 of the Copyright Design and Patents Act 1988. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. British Library Cataloguing in Publication Data A C.I.P. for this book is available from the British Library ISBN-13: 978-1-78220-206-6 Typeset by V Publishing Solutions Pvt Ltd., Chennai, India Printed in Great Britain www.karnacbooks.com CONTENTS INTRODUCTION vii ABOUT THE EDITORS AND CONTRIBUTORS xi PART I: THEORY CHAPTER ONE Ego states 3 CHAPTER TWO Strokes 39 CHAPTER THREE Transactions 59 CHAPTER FOUR Games 85 CHAPTER FIVE Script 115 CHAPTER SIX Passivity and discounting 159 CHAPTER SEVEN Contracts 189 CHAPTER EIGHT Groups and organisations 211 CHAPTER NINE Ethics 237 v vi CONTENTS CHAPTER TEN Supervision 259 PART II: PRACTICE CHAPTER ELEVEN Psychotherapy 279 Articles by William Cornell, Jo Stuthridge, Mark Widdowson, Michele Novellino & Moniek Thunnissen CHAPTER TWELVE Counselling and coaching 311 Articles by Patrizia Vinella, Sylvie Monin, Mich Landaiche, Liselotte Fassbind-Kech & Jan Grant CHAPTER THIRTEEN Management and organisational development 341 Articles by Anne de Graaf, Maarten Kouwenhoven, Anita Mountain, C. Suriyaprakash, Mil Rosseau & Rik Rosseau CHAPTER FOURTEEN Learning and personal development 381 Articles by Giles Barrow, Trudi Newton, Evelyne Papaux, Karen Pratt & Jan Ruigrok INDEX 413 OVERVIEW OF IMPORTANT WEBSITES 425 INTRODUCTION Transactional analysis Transactional analysis (TA) has been enjoying an increase in interest ever since its inception, now more than sixty years ago, by the Canadian-American psychiatrist Dr. Eric Berne. It has proven itself to be an extremely effective model used by professionals working in a variety of contexts and fields, such as psychotherapy, coaching and counselling, management and organi- sational development, or learning and personal development. TA combines a highly accessible theory on the development of people and systems with a highly practical approach, centred on the possibilities of growth and development. The personality model used in TA is based on the three ego states: Parent, Adult, and Child. (In order to distinguish these from actual parents, adults, or children, TA professionals write these words with a capital letter when discussing ego states.) Communications between indi- viduals are referred to in TA as “transactions”. From each of the three ego states, people always and everywhere engage in transactions with others. This results in a means to evaluate the numerous options within daily communication, as either more or less effective. The models of ego states and transactions can also be used to better understand—and thus also to better man- age or guide—groups, teams, and organisations. TA works on the assumption that all human beings “write” the script of their own story from the very beginning of their lives. Innate predisposition, all life experiences—positive and negative, the messages that a child picks up from caregivers, all contribute to this script. The script indicates the direction and the manner in which life develops. In everyday life, the script often becomes visible in the games that people play. A game is a specific series of transactions with an ulterior motive on a psychological level that is out of awareness. With the help of TA, people can become more aware of the healthy and defensive elements in their life script. They can then utilise and improve its strength, while changing the more restrictive parts of the script. Berne based TA on a humanistic principle. Important characteristics within this are con- sciousness, free will, and self-actualisation. The humanistic movement was a response, on the one hand, to the dominance of psychoanalysis which, at that time, saw a human being as determined by inner drives, and on the other hand, as a correction to behaviourism, which saw a human as a kind of machine whose behaviour is an object of study. The need for personal development, according to humanistic psychology, is a fundamental aspect of human nature. vii viii INTRODUCTION Therefore, three resulting core statements within the philosophy of TA are: (cid:129) I’m OK/You’re OK. (cid:129) Everyone can think. (cid:129) Change is possible. The apparently simple statement, “I’m OK, you’re OK” is truly a colloquial summary of TA’s underpinning philosophy. It combines an awareness of being in the world with others as inde- pendent but connected human beings, with a belief in a positive aspiration to trust and respect each other and ourselves (Sills & Hargaden, 2007). The background of the three core statements is a belief in the core self as valuable, in the importance of self, of mutual acceptance, and of the capacities of being human. Professionals in TA use a mutual working relationship defined by contracts. In the advanced theory parts of this book more will be said about the depth of these statements. I’m OK/You’re OK is a fundamental premise within TA: every human being has value and dignity. When a child is born, he (or she, of course, but we will use the one for simplicity) has this basic or existential position: I’m OK/You’re OK. Experiences acquired will lead people to behave according to one of the other three life positions: I’m Not OK/You’re OK, I’m OK/ You’re Not OK, or I’m Not OK/You’re Not OK. Most people know all four of these existential positions and for a large part of the time find themselves in their preferred position. Positive experiences in life can easily help people get from one of the three negative positions into the I’m OK/You’re OK position. Everyone, with the exception of people with serious brain damage, has the ability to think for himself. And everyone has responsibility for the quality of his own life. Obviously, you do not always have control over what happens to you. But you do have control when it comes to how you then deal with what has happened. This often requires thinking, which each one of us is capable of. TA offers an optimistic theory and a practical methodology centred on growth and develop- ment. Children often make “survival decisions”, based on early experiences in life. This may be the best strategy available at the time, to survive in a sometimes hostile, neglectful, or cold world. But they often apply the same outdated strategies in adulthood, which may then lead to problems. Within TA, we work on the premise that people have the choice to change their script at any time in their life, in order to give a positive twist to their existence. This applies to people who, because of complaints or problems, have sought help from a psychologist or psychiatrist, but also to people who have a happy and fulfilling life and wish to develop further. After all, you do not need to be sick to want to get better! The goal of Into TA is to help both beginners and more experienced readers to further open the treasure trove of TA. Those who are just starting their journey into TA will find all the basic models neatly presented in a sequence. In this way, knowledge and experience of TA can be traced and developed from its foundations onward to more depth and complexity. For those who have previously spent time in this room of treasures, this book offers the opportunity to deepen the knowledge and experience they have already acquired. We have also chosen to highlight the relationship with related theories, so that the development of TA can be under- stood within the broader perspective of the theory and practice of social-psychological care. INTRODUCTION ix We have written this book with the thousands of students, at the various TA training centres all over the world, in mind. In addition, we have also had in mind the many professionals who make use of TA concepts in their work and who may require a book that can serve as a reference guide as well as a source to further deepen their knowledge. In essence, we have written this book for all professionals who, like us, are convinced that the quality of the relation- ship between the professional and her (or his) client is the main ingredient in the necessary or desired growth and development. After all, people acquire—often in the first years of their life—“the scratches on their soul” in their relationships with other people. So it is precisely the relationships with other people— often later in life—that hold the key to the process of healing, of becoming whole. Within TA, we repeatedly deal with reacquiring or increasing autonomy. Autonomy is a quality that becomes apparent in the deployment of three capacities: awareness, spontane- ity, and intimacy. Autonomy involves feelings, thoughts, and behaviour which are respon- sive to the here and now, instead of to convictions from the there and then (which are fed by “script”). Structure of the book The book consists of two parts. Part I: Theory and Part II: Practice. Part I comprises ten chapters in which the theory of TA is presented. Each chapter has the following structure: Basic theory: a general overview of the basic concepts of TA. This is generally consistent with the content of the TA 101, an introductory two-day TA training course, which has the same content internationally. Further theory: the background of concepts is addressed and various theories are compared and positioned in relation to one another. This theory is dealt with during ongoing TA courses. Furthermore: specific aspects of the theory are further highlighted for those who can’t get enough. Related theories: TA concepts are discussed in relation to other theories from psychot herapy, organisational development, and education. In Part II, a number of TA professionals from all over the globe discuss the application of TA within their specific area of work. Chapters Eleven through Fourteen deal successively with the fields of psychotherapy, coaching and counselling, management and organisational develop- ment, and education and personal development. At the back of the book there is an overview of some websites. These are sites of the ITAA (International Transactional Analysis Association) and of the PSD and IBOC (Professional Standards Division and the International Board of Certification). The ITAA website offers the opportunity to find regional TA associations such as EATA (European Association for Transactional Analysis), ALAT (Asociación Latinoamericana de Análisis Transaccional), USATAA (United States of America Transactional Analysis Association), SAATA (South Asian Association of Transactional Analysts), and more. The website of EATA enables visitors to find national TA associations in Europe. Lastly, at the back of the book we have included a web link to a list of articles that have been awarded an Eric Berne Memorial Award (EBMA).
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