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Interviewing Experts PDF

289 Pages·2009·3.719 MB·English
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Interviewing Experts Research Methods Series General Editors: Bernhard Kittel, Professor of Social Science Methodology, Department of Social Sciences, Carl von Ossietzky Universität Oldenburg, Germany and Benoît Rihoux, Professor of Political Science, Université catholique de Louvain (UCL), Belgium. In association with the European Consortium for Political Research (ECPR), Palgrave Macmillan is delighted to announce the launch of a new book series dedicated to producing cutting-edge titles in Research Methods. While political science currently tends to import methods developed in neighbouring disciplines, the series contrib- utes to developing a methodological apparatus focusing on those methods which are appropriate in dealing with the specific research problems of the discipline. The series provides students and scholars with state-of-the-art scholarship on methodology, methods and techniques. It comprises innovative and intellectually rigorous monographs and edited collections which bridge schools of thought and cross the boundaries of conventional approaches. The series covers both empirical-analytical and interpretive approaches, micro and macro studies, and quantitative and qualita- tive methods. Titles include: Alexander Bogner, Beate Littig and Wolfgang Menz (editors) INTERVIEWING EXPERTS Audie Klotz and Deepa Prakash (editors) QUALITATIVE METHODS IN INTERNATIONAL RELATIONS A Pluralist Guide Lane Kenworthy and Alexander Hicks (editors) METHOD AND SUBSTANCE IN MACROCOMPARATIVE ANALYSIS Research Methods Series Series Standing Order ISBN 978–0230–20679–3 hardcover Series Standing Order ISBN 978–0230–20680–9 paperback (outside North America only) You can receive future titles in this series as they are published by placing a standing order. Please contact your bookseller or, in case of difficulty, write to us at the address below with your name and address, the title of the series and one of the ISBNs quoted above. Customer Services Department, Macmillan Distribution Ltd, Houndmills, Basingstoke, Hampshire RG21 6XS, England Interviewing Experts Edited by Alexander Bogner Austrian Academy of Sciences, Austria Beate Littig Institute of Advanced Studies, Austria and Wolfgang Menz Institute for Social Science Research, Germany Selection and editorial matter © Alexander Bogner, Beate Littig and Wolfgang Menz 2009 Chapters © their authors 2009 English Language Translation © respective authors 2009 Softcover reprint of the hardcover 1st edition 2009 978-0-230-22019-5 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6-10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2009 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN 978-1-349-30575-9 ISBN 978-0-230-24427-6 (eBook) DOI 10.1057/9780230244276 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. Library of Congress Cataloging-in-Publication Data Interviewing experts / edited by Alexander Bogner, Beate Littig, and Wolfgang Menz. p. cm.—(Research methods series) Includes bibliographical references and index. ISBN 978-1-349-30575-9(alk. paper) 1. Interviewing. 2. Specialists – Interviews – Methodology. I. Bogner, Alexander. II. Littig, Beate. III. Menz, W. (Wolfgang) BF637.I5I57 2009 001.4(cid:2)32—dc22 2009013661 10 9 8 7 6 5 4 3 2 1 18 17 16 15 14 13 12 11 10 09 Contents List of Illustrations vii Notes on Contributors viii Introduction: Expert Interviews – An Introduction to a New Methodological Debate 1 Alexander Bogner, Beate Littig and Wolfgang Menz Part I Theoretical Concepts: Methodology of Expert Interviews 1 The Expert Interview and Changes in Knowledge Production 17 Michael Meuser and Ulrike Nagel 2 The Theory-Generating Expert Interview: Epistemological Interest, Forms of Knowledge, Interaction 43 Alexander Bogner and Wolfgang Menz 3 At Eye Level: The Expert Interview – a Talk between Expert and Quasi-expert 81 Michaela Pfadenhauer 4 Interviewing the Elite – Interviewing Experts: Is There a Difference? 98 Beate Littig Part II Methodological Practice: Generating Data 5 On Interviewing “Good” and “Bad” Experts 117 Jochen Gläser and Grit Laudel 6 Interviewing Experts in Political Science: A Reflection on Gender and Policy Effects Based on Secondary Analysis 138 Gabriele Abels and Maria Behrens 7 Expert Interviews on the Telephone: A Difficult Undertaking 157 Gabriela B. Christmann 8 Expert versus Researcher: Ethical Considerations in the Process of Bargaining a Study 184 Vaida Obelene˙ v vi Contents Part III Fields of Application: Applications of Expert Interviews in Different Fields of Research 9 H ow to Interview Managers? Methodical and Methodological Aspects of Expert Interviews as a Qualitative Method in Empirical Social Research 203 Rainer Trinczek 10 Expert Interviews in Interpretive Organizational Research 217 Ulrike Froschauer and Manfred Lueger 11 B etween Scientific Standards and Claims to Efficiency: Expert Interviews in Programme Evaluation 235 Angela Wroblewski and Andrea Leitner 12 The Delphi Method: Eliciting Experts’ Knowledge in Technology Foresight 252 Georg Aichholzer Index 275 Illustrations Tables 2.1 Typology of interaction situations and interview strategies 68 5.1 Quality-dependent communication situations in interviews with researchers 122 5.2 Differentiation of experimental physicists in Australia and Germany according to their research performance and acquisition of external funds 133 6.1 Typical effects in conversational interaction 144 12.1 The Austrian Technology Delphi: organization, roles and tasks 257 12.2 Size of the two main Expert Delphi rounds 262 Figures 4.1 Differentiating between experts and the elite 108 5.1 Area of overlap of the two definitions of expert interviews 119 5.2 Relationship between performance levels and the adaptation of the research content 134 7.1 The research design in the context of the extended project 158 vii Contributors Gabriele Abels is a professor for comparative politics and European integration at the Institute of Political Science, University of Tübingen. Her research interests are European integration, political participation, biotechnology policy, gender studies. She is the co-editior of “femina politica: Zeitschrift für feministische Politik-Wissenschaft.” Her most recent publications include: Abels, G. and Lepperhoff, J. (forth- coming 2009) “Frauen-, Geschlechter- und Intersektionalitätsforschung. Methodologische Entwicklungen und offene Fragen” in Barbara Friebertshäuser et al. (eds) Handbuch Qualitative Forschungsmethoden in der Erziehungswissenschaft, 2nd edn (Weinheim, München: Juventa) and Abels, G. (2007) “Trade and Human Rights: Inter- and Supranational Regulation of GMOs and ART” in Montpetit, E. et al. (eds) The Politics of Biotechnology in North America and Europe: Policy Networks, Institutions and Internationalization (Lanham, MD: Lexington Books), pp. 35–59. Georg Aichholzer is project director and senior researcher at the Institute of Technology Assessment (ITA) of the Austrian Academy of Sciences and senior lecturer at Vienna University of Economics and Business Administration. Trained in Social Sciences (PhD in Sociology) his research interests focus on technology assessment, interrelations of information technology and society, and related policies. A major field of study are technological innovations in government and governance (electronic pub- lic services, electronic participation). Among his publications are: Aichholzer, G. and Burkert, H. (eds) (2004) Public Sector Information in the Digital Age. Between Markets, Public Management and Citizens? (Rights, Cheltenham, UK, and Northampton, MA: Edward Elgar Publishing) and Aichholzer, G. (2007) “Opening the Black Box: Economic and Organisational Effects of e-Government” in Remenyi, D. (ed.) Proceedings of the 3rd International Conference on e-Government, University of Quebec at Montreal, Canada, 26–28 September 2007 (Dublin: Academic Conferences International), pp. 1–10. Maria Behrens is professor at the Department of Political Science at the University Wuppertal (Germany). Research Areas: political coordination and regulation of conflicts in international politics (global governance); the relationship of intergovernmental and transnational forms of political decision-making (private governance). Publications: Behrens, M. (forthcoming 2009) “Beyond the competi- tive race: US and EU foreign trade policy” in Wynn, N. (ed.) Conflict and viii Contributors ix Consensus: Transatlantic Perspectives (Cambridge: Cambridge University Press); Behrens, M. (2007) “Global Governance” in Benz, A. et al. (eds) Handbuch Governance (Wiesbaden: VS-Verlag), pp. 311–24 and Behrens, M. (2005) Globalisierung als politische Herausforderung, Global Governance zwischen Utopie und Realität (Wiesbaden: VS-Verlag). Alexander Bogner is a sociologist by training and researcher at the Institute for Technology Assessment of the Austrian Academy of Sciences in Vienna. His main research interests are science and technology studies, sociology of expertise and methods of empirical research. His publications include: Bogner, A. (2005) “How Experts Draw Boundaries. Dealing with non-knowledge and uncertainty in prenatal testing” in Science, Technology and Innovation Studies 1, 17–37 and Bogner, A. and Menz, W. (2006) “Science crime. The Korean cloning scandal and the role of ethics” in Science and Public Policy 33, 601–12. Gabriela B. Christmann is head of the research department “Dynamics of Communication, Knowledge and Spatial Development” at the Leibniz Institute for Regional Development and Structural Planning (IRS) in Erkner (near Berlin). Her main research interests include the sociology of know- ledge and culture, urban sociology, communication analysis, and methods of qualitative research. Recent publication: Christmann, G. (2008) “The Power of Photographs of Buildings in the Dresden Urban Discourse. Towards a Visual Discourse Analysis” in Forum Qualitative Sozialforschung / Forum: Qualitative Social Research 9(3), Art. 11, http://nbnresolving.de/urn:nbn:de:0114-fqs0803115 (accessed on 16 May 2009). Ulrike Froschauer is Assistant Professor at the Institute of Sociology, University of Vienna, Austria. Her main research interests are in the field of the sociology of organisations, sociology of organisational consulting, methodology and methods of qualitative research and evaluation. Among her publications are: Froschauer, U. (2006) “Veränderungsdynamik in Organisationen” in Tänzler, D., Knoblauch, H., Soeffner, H.-G. (eds) Zur Kritik der Wissensgesellschaft (Konstanz: UVK), pp. 157–83 and Froschauer, U., Lueger, M. (2003) Das qualitative Interview. Zur Praxis Interpretativer Analyse sozialer Systeme (Wien: WUV-UTB). Jochen Gläser, PD (Free University Berlin) Dr (Humboldt-University Berlin) is a senior researcher at the Technical University of Berlin’s Center for Technology and Society. His major research interests are in the sociology of science, sociological theory and qualitative methods. Recent publications include: Gläser, J. and Whitley, R. (eds) (2007) The Changing Governance of the Sciences: The Advent of Research Evaluation Systems (Berlin: Springer); Gläser, J. and Laudel, G. (2007) “Interviewing Scientists” in STI-Studies 3/2 and Gläser, J. and Laudel, G. (2008) “Creating

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