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IITDNTA2014 TECHNOLOGY TECHNIQUES LEARNING
DublinAirportAuthoritytakes MobileLearning:Arewethere ClickersandLearner Youngchildrenlearnbydoing
theoverallawardfor2014!Who yet?Peoplestucktotheir Engagement:Universities andhavefunintheprocess.
wonthecategoryawards?Find mobilesmightactuallybe challengedwithengaging Whatcanwelearnfromthis
outallthecategorywinners learning!Howcanyouget today’sstudentsareusing approachtomakeworkplace
andcheckoutthefabphotos startedindelivery? StudentResponseSystems, learningmorefunaswell
fromthenight PeterCarlin toenhancelearning asmoreeffective?
DrPaulDonovan PaulA.Slattery
Contents
Spring 2014 p5 p23
IITDNationalTrainingAwards Let’shavefunatwork
DublinAirportAuthoritytakestheoverall Youngchildrenlearnbydoingandhave
awardfor2014!Whowonthecategory funintheprocess.Canwelearnfrom
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canbeglamorous! Alsoinside…
p11 Newsp4
Interview:CaroleStewart
TrainerTechniquesp25
T&DspeakstoGoogle’sHeadofPeople
ClickersandLearnerEngagement
Abbott Development,LargeCustomerSales,at
Universitieschallengedwithengaging
Ireland GoogleEMEAbasedinDublin,about today’sstudentsareusingStudent
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ResponseSystems,likethoseusedby
2012OverallWinners
CCIIaaTDrrNooatiollneealTSrSainttineegAwwwaraadsrrtt,, world’smostsuccessfulcompanies audiencesinTVgameshows,to
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IITDSNMTAAR2T01B4USINESS TECTHENCHONLOOGLOYGY TEICNHSINGIHQTUES LPEEARRFNOIRNMGANCE DrPaulDonovan,NIUM
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Readyformanagement?
Wheretoyouwanttobeinafewyears?
Howdoyouknowwhensomeoneis
Whateveryourbusinesssize,anongoing
suitableandreadyforamanagerrole?
‘live’planiskeytoachievingyour
TrainingandDevelopment businessgoals DerekFox,IMI
©2014ispublishedbythe:
JohnMcSweeney
IrishInstituteofTraining Insightp28
andDevelopment(IITD), p18 ReducingStresswithMindfulness
4SycamoreHouse, Mindfulness,meaningbeingfullypresent
MillenniumPark, Thinkyou’reathoughtleader? withoutjudgement,hasbecomeabuzz-
Naas,Co.Kildare.
Thinkagain word.Canyoupracticeitatworkand
Tel:045881166
Fax:045881192 Is‘thoughtleadership’abusinessholy howwoulditmakeadifference?
E-mail:info@iitd.com grail,orjustmoremeaninglessbusiness JoanneO’Malley
Editor jargon?Andarecompanieswhoclaimto
Careersp30
Mary-RoseO’Sullivan bethoughtleadersnothingofthesort?
RoseCommunications NickKirbyinvestigates TracyO’Mahony,ProgramManager,EMC
Tel:0214823346/0868114944
E-mail:editorial@iitd.com
p20
Design
MobileLearning:
ZacharyHarpur|zak@silvau.com
Arewethereyet?
Advertising
Tel:045881166 Peoplestucktotheirmobilesmight
E-mail:advertising@iitd.com actuallybelearning!Distributingcontent
Annualsubscription toamobiledeviceisnowanessential
€44.44+vat elementofamodernlearningtoolkit.
Tel:045881166 Whatdoesitallmeanandhowcan
yougetstarted?
PeterCarlin
DISCLAIMER:TheCounciloftheIrishInstituteofTrainingandDevelopment
andthepublishersdonotguaranteetheaccuracyofstatementsmadeby
journalists,contributors,oradvertisersoracceptresponsibilityforany
statementwhichtheymayexpressinthispublication.ISSNNo:1649-1599
3
IITD National Training Awards
Dublin Airport
Authority wins
overall 2014
IITD National
Training Award
DublinAirportAuthorityhaswonthe
overallawardthisyear,presentedby
MinisterofStateforTrainingandSkills,
CiaránCannonTD,atKillasheeHouse
HotelonFriday7thMarch.Thejudges
chosethisorganisation“forstrong,
site-widelearningopportunitiesand
maintainingaconsistentlyhighstandard
intrainingandpeopledevelopment.”
Speakingattheawardsdinner,Minister DublinAirportAuthoritywinsoverallIITDNationalTrainingAward2014;l-r:MichelleTreanor,MickByrne,Laura
ofStateforTrainingandSkills,Ciarán LawlessandSineadGaynor,DAA’sHROrganisationalCapabilityTeamwiththe2014IITDNationalTrainingAward.
Awardswerepresentedforexcellenceintrainingandpeopledevelopmentin15categoriesbyMinisterforTraining
CannonTD,said:“Quality,innovation
&SkillsCiaránCannonTD,atagaladinnerinKillasheeHouseHotelonFriday7thMarch
andexcellenceinpeopledevelopment
empowersindividualsandorganisations,
givesopportunityandbuildsatalented
IITD President’s message
workforcethatcancompeteglobally.
Whenweaskthosethatchoosetolocate
inIrelandwhytheycomehere,they
It’sbeenabusyfirstquarterof2014for achievements.Pleasefeelfreetoshare
consistentlysayit’sbecauseofour
theInstitutefollowingthefantastic emailnoticesandupdateswith
exceptionalandtalentedpeople...I
launchofournewwebsiteandevents colleagues–ourgoalistosupportyou
congratulateyou,recogniseyourachieve-
formembersinearlyDecember. withknowledge,bestpracticeand
mentandwishyoucontinuedsuccess.”
learningandnetworkingopportunities.
Over250peopleattendedProfessor Togetherwearemakingtheprofession
JamesO’Neill,PresidentofIITDupdated
300+guestsonnewservicesandresources TomGaravan’stalkonImproving stronger.
formembersoftheInstituteandsaid: OrganisationalPerformancethrough
“youareleadingthewayintrainingand Peopleandagreatdiscussionfollowed Aswe’vejusthadourshow-caseevent
peopledevelopment;togetherweare ontalentmanagementandretention oftheyear,the2014IITDNational
gettingIrelandmovingagain.” (ifyoumissedit,youcandownloadthe TrainingAwardsatKillasheeHouse
presentationslidesfromIITD’swebsite, Hotelwithover300membersand
Nowintheir16thyear,theIITDNational www.iitd.ie). friends,IcongratulateDublinAirport
TrainingAwardsareestablishedasthe Authorityontakingtheoverallaward
premierawardinIrelandfortrainingand WepartneredwiththeLayaSummitin thisyearandallorganisationsthatwere
peopledevelopment.Entriesarejudgedon earlyJanuary,whichhadfantasticfeed- shortlistedandcategorywinners.You
criteriaincludingthelevelofresourcesand backandsincethenwe’vehadLidl areblazingatrailinlearningandpeople
investmentrelativetothesizeofthe presentaspartofourIndustryExpert development-keepupthegoodwork!
organisation;innovationinthedeliveryof seriesandDeclanCoyleintheGuruseries.
T&D;evidenceofthesustainabilityof ThisisallpartofIITD’sproactive,practical I’mkeepingmymessageshorterthan
learninginitiatives,programmedesignand programmeofeventsformembersin usualtobringyouaflavourofthegreat
evaluationofoutcomesfromT&Dactivity. people,learninganddevelopmentroles nightviaaselectionofphotosinthe
inallsectors. pagesahead!
ThePearseWalshawardforInnovationin
theTransferofLearningwasalsopresented It’sgreattomeetyouattheseevents JamesO’Neill
toCalorGasbyHarvestResources. andhearaboutyourconcernsandyour IITDPresident
4
IITDNationalTrainingAwards
2014Winners
OverallWinner:
DublinAirportAuthority
CategoryWinners:
MicroEnterprises:
BidManagementServices
SmallEnterprises:
AgeActionIreland
MediumEnterprisesManufacturing:
DuluxPaintsIreland
MediumEnterprisesAllSectors:
AcquiredBrainInjuryIreland
LargeEnterprises-FinancialServices:
StateStreetGlobalServices
LargeEnterprises-CustomerServices:
DublinAirportAuthority(DAA)
LargeEnterprises-Retail&Sales:
GraftonMerchantingROI
LargeEnterprises-Manufacturing:
LakeRegionMedicalLtd
LargeEnterprises-OtherServices:
Teagasc
CalorgaswerewinnersofthethePearseWalshe2014AwardforInnovationintheTransferofLearning IndependentTrainingConsultancy:
Pictured(l-r)fromCalorGas,JulieLowry;Anne-MarieMurphy;CatrionaO’Toole;JamesO’Neill(IITD);
HelixHealth
RichardAlexander;CarolineCorrandAndrewSands.
Networks&Groups:
FirstPolymerTrainingSkillnet
ExcellenceinCoachingsponsoredby
AssociationforCoachingIreland:
Co-operationandWorkTogether–CAWT
MostInnovativeUseofTechnology:
StateStreet GlobalServices
IndividualRecognition:
CiaranConnolly,Abbott
BestWorkplaceProgramme-
Graduate&NonGraduate:
KPMG
PearseWalshAward,sponsoredbyHarvest:
CalorGas
Shortlistedorganisations
AbbottIreland,Abbvie,BankofIreland,BelfastHealth
&SocialCareTrust,BiznetcorkSkillnet,BoseIreland,
CalorGas,CommissionforCommunications
Regulation(ComReg),Dairygold,DellInc.,DerryCity
Council&AurionLearning,ElectronicArts,Fingal
CountyCouncil,FITLtd,HealthServiceExecutive,HR,
Leadership,Education&Development,Hothouse
Programmes,HSELanD&AurionLearning,Hyperion
Ltd,ICSSkills,InnovationEnterpriseNetwork,Irish
LeagueofCreditUnion,LawSocietyofIrelandDiploma
Centre,Learningzone(BankofIreland&
Accenture),LibertiesPress,LidlIrelandGmbH,
LogicearthLearningServices,MSDCarlow,Oracle
Thecross-borderteamfromCAWT(Co-operationandWorkTogether)werethewinnersoftheExcellencein
Corporation,ParadigmLearningEurope,PayPalEurope
Coachingcategory.(l-r)JamesO’NeillIITDPresident;RosariiMannion,HSEDNE;CiaranCannon,TD,Ministerof
StateforTrainingandSkillsandEilishMcKeownHSEDNE. PMGroup,QuickstepConsulting,RCIIrelandCall
Centre,RolePlayersforTraining,SouthWestern
BusinessProcessOutsourcingLtd,TourismIreland.
5
IITDNationalTrainingAwards
2014Winners
Pictured(l-r)PeterBrennan,BidManagement;Ciaran Pictured(l-r)PatPower,AgeActionIreland;Ciaran Pictured(l-r)CiaranCannonTD,MinisterofStatefor
CannonTD,MinisterofStateforTrainingandSkills; CannonTD,MinisterofStateforTrainingandSkills; TrainingandSkills;EileenForde,DuluxPaintsand
JoanneGIllen,BidManagementandJamesO'Neill, PaulinePower,AgeActionIreland,andJamesO'Neill, JamesO'Neill,IITDPresident.DuluxPaintswere
IITDPresident.BidManagementwerewinnersinthe IITDPresident.AgeActionIrelandwerewinnersinthe winnersintheMediumEnterpriseManufacturing
MicroEnterprisesCategory. SmallEnterprisesCategory. category.
Pictured(l-r)CiaránCannonTD,MinisterforTraining Pictured(l-r)CiaranCannonTD,MinisterforTraining Pictured(l-r)CiaranCannonTD,MinisterforTraining
andSkills;JoanO'DwyerandCarolRoganboth andSkills;FongHayes;GarrettMcGrane&Gerry andSkills;AlexFisher;SarahJudge&SineadMcShane,
AquiredBrainInjuryIrelandandJamesO'Neill,IITD Fitzaimons,allGraftonMechantingandJamesO'Neill, allStateStreetGlobalServicesandJamesO'Neill,IITD
President.AquiredBrainInjuryIrelandwerewinnersin IITDPresident.GraftonMechantingwerewinnersin President.StateStreetGlobalServiceswerewinnersin
theMediumEnterprises-AllSectorscategory. theLargeEnterprises-Retail&Salescategory. theLargeEnterprises-FinancialServicescategory.
Pictured(l-r)CiaranCannonTD,MinisterforTraining JamesO'Neill,IITDPresident;NoelHennessy,Inga Pictured(l-r)JamesO'Neill,IITDPresident;Simone
andSkills;MickByrne;DenisSmyth;SineadGaynor; Levickyte,PaulaO’Brien,ElizaGruska,LouiseDeane, Frewen&CatherineMcCagueofTeagascandCiaran
LauraLawless;MichelleTreanor;NiamhFlood(allDAA) MaryKiely,KatrinaO’Keeffe,NiallHarris,allLake CannonTD,MinisterforTrainingandSkills.Teagasc
werewinnersintheLargeEnterprises-
andJamesO'Neill,IITDPresident.DublinAirport RegionMedicalandCiaranCannonTD,Ministerfor
CrossSectoralcategory.
AuthoritywerewinnersintheLargeEnterprises- TrainingandSkills.LakeRegionMedicalwerewinners
CustomerServicescategory. intheLargeEnterprises-Manufacturingcategory.
HelixHealthwontheIndependentTraining Pictured(l-r)JamesO'Neill,IITDPresident;Elaine FirstPolymerTrainingSkillnetwontheNetworksand
Consultancycategory,(l-r),JamesO'Neill,IITD McGlennon;CherylThucler;SineadKennedyallKPMG Groupscategory,(l-r),JamesO'Neill,IITDPresident;
President;AmyLewis;JeanetteKellyandCiaranCan- andCiaranCannonTD,MinisterforTrainingandSkills. KatherineCollins;EdelGaravanandCiaranCannonTD,
MinisterofStateforTrainingandSkills.
nonTD,MinisterofStateforTrainingandSkills. KPMGwerewinnersintheBestWorkplaceTraining
Programmecategory.
6
IITDNationalTrainingAwards
2014Winners
Pictured(l-r):HannahFarrelly,Learning&Development Pictured(l-r)JamesO'Neill,PresidentIITD,MichelleTreanor,LauraLawless,NiamhFlood,SineadGaynor,MickByrne,
ManagerAbbottCootehill;AlanMagovern,SiteDirector, FaithO'Driscoll,EmmaKelly,BrianDrain,DenisSmythandCiaranCannon,TD,MinisterofStateforTrainingandSkills.
AbbottCootehill;CiaranConnolly,Engineering DublinAirportAuthorityweretheoverallwinnersattheIITDAwards.
CalibrationCoordinator,AbbottCootehill;and
BrendanLynch,Engineering&EHSManager,
AbbottCootehill.
Pictured(l-r)CiaranCannon,TD,MinisterofStatefor Pictured(l-r)AlanFarrelandOrlaghMoorefrom Pictured(l-r)FlaviaNmakwe,IITD,AdrianBeatty,
TrainingandSkills;EoinCostello,DITHotHouse QuickstepConsultingwithanOutstanding Dairygold,withanOutstandingAchievementinthe
ProgrammesandSineadHeneghan,CEO,IITD. AchievementforIndependentTrainingConsultancy. LargeEnterprises-Manufacturingcategoryand
SineadHeneghan,CEOIITD.
Pictured(l-r)BrendanDoyle,BOSE;PascalRoche,BOSE Pictured(l-r)MaryCleary,DeputyCEO,ICSSkills;James Pictured(l-r)ColmMacgiollara,ParadigmLearning
andSineadHeneghan,CEO,IITD.BOSEIrelandwere O'Neill,IITDPresidentandDrMichaelO'Connor, Europe;JamesO'Neill,IITDPresidentandRoryColl,
awardedanOutstandingAchievementintheMedium Chairman,ICSSkills.ICSSKillswereawardedan ParadigmLearningEurope.ParadigmLearningEurope
wereawardedanOutstandingAchievementinthe
Enterprises-Manufacturingcategory. OutstandingAchievementintheNetworksand
IndependentTrainingcategory.
Groupscategory.
Pictured(l-r)JamesO'Neill,IITDPresident;Anne ElectronicArtswereawardedanOutstanding Pictured(l-r)AnneForsytheSHSCT;GrattanDonnelly,
Forsythe,SouthernHealthandSocialCareTrust; AchievementintheMostInnovativeuseof CoachingAssociationIreland;NiamhShiells,Coaching
SiobhanPatten,HSEWest;EilishMcKeownHSEDNE; Technologycategory,were(l-r),ConorGalvin; AssociationIreland;EilishMcKeownHSEDNE;James
O’NeillIITDPresident;JohannaFullerton,Coaching
CiaranCannonTD,MinisterforTrainingandSkills;Edel ChristopherDoherty;JamesO'Neill,IITDPresident
AssociationIrelandandNiallHogan,Coaching
O’Doherty,CAWT;UrsulaDoherty,WesternHealthand andLouiseButler. AssociationIreland.Thecross-borderteamfromCAWT
SocialCareTrust;MarianneWalsh,WesternHealth (Co-operationandWorkTogether)werethewinnersof
andSocialCareTrust;PaulineDunlop,CAWTand 7 theExcellenceinCoachingcategory.
GrattanDonnelly,CoachingAssociation
News
IITD Connects -
new members’
services
Institutemembersfromallsectors
attendedtheIITDConnectsseminarin
earlyDecemberwhichsawthelaunchof
www.iitd.ie,theInstitute’snewwebsite
aswellasacomprehensivecalendarof
neweventsandlearningopportunities
formembers.
ProfessorThomasGaravanpresented
latestresearchonTalentManagement
whileSineadGaynorofDublinAirport
Authoritypresentedacasestudy
ManagingTalenttoDrivegrowthinDAA-
bothpresentations’slidesareavailable
onwww.iitd.ie).
RichardCotterofAllianzandMaryCollins,
Deloitte,joinedthetwospeakersfora AttheIITDConnectsseminarinDublininDecemberwereProfessorTomGaravan;CiaranCanonTD,MinisterforTraining
&Skills,SineadHeneghan,CEO,IrishInstituteofTraining&DevelopmentandSineadGaynor,DublinAirportAuthority
livelypaneldiscussiononthetopicwith
manyoftheover240strongaudience
participating. ThePendulumSummitexceededmy happen.Asanexecutivecoach,Iknow
expectationsfrombeginningtoend.We thatindividualscanbereluctantto
weretreatedtooutstandingspeakers; articulatetheirpersonalvisionsincaseit
IITD’s GURU series eachonebetterthanthenext. The doesn’thappen. Theclearmessagefrom
atmospherewaselectricandthetime allofthespeakerswas:setyourvision
ThenextspeakerisDrPaulDonovanon wasmanagedbrilliantlybyKingsley andgoforit.
10thAprilinDublin,on‘ROIandthe AikinsMC.It’simpossibletodojustice
TransferofLearning’.Tobookonline, toallspeakersinthisbriefarticlesoI Thepersonwhostoletheshowforme
visitatwww.iitd.ie willmentionafewofnote. wasPaulMcNeive.Hetalkedabouthow
heturnedatragicaccidentintoalifetime
GurraKrantzwashighlyentertainingas ofpositiveachievement.Paultalked
Pendulum summit hespokeabouthisexperienceofbeing aboutthepoweroftakingsmall,
thecaptainforTeamSEBinthelastVolvo deliberatestepsintherightdirection
exceeds expectations! OceanRace.Thekeylearninghehigh- everyday;andhowhehaspersonally
lightedwastheneedforabsolutetrust appliedthatprinciplethroughouthislife.
AmandaCahir-O’DonnellFIITD,sharesher
inyourteammemberstobecomethe Hewasthefirstdouble-amputeeinthe
viewsontheLayaHealthcarePendulum
winningteam.MinisterSimonCoveney worldtogainahelicopterpilot’slicence.I
summiton9thJanuary
wasalsoatrulyinspirationalspeaker,as haveappliedPaul’sthinkingsinceJanuary
hespokehonestlyaboutthechallenges 9thbyaskingmyself:‘Whatsmallsteps
“Thepromotionalbrochurehadpromised
ofmanagingapoliticalcareerand willItaketowardsmypersonalvisionof
a‘BusinessandSelf-Empowerment
havingayoungfamily. successtoday?’Thisisasimplebuthighly
Summit’withwisdomfrominspirational
effectivetoolformakingchangehappen.
minds.Bigpromises!Idecidedtoattend
ColonelChrisHadfieldwasexactlyaswe Finally,asanexecutivecoach,consultant
becauseIhadheardColonelChris
hadallexpectedhimtobe.Hewas andauthor,Ileftthateveningfeelingin-
Hadfield(CanadianAstronaut)inter-
articulate,entertainingandseriousin spired,empowered,energisedandready
viewedonNewstalkinDecemberandit
equalmeasure.Intellinghispersonal todrivemyownbusinessforwardin2014
wassoinspirationalthatIreallywanted
story,Iwasreallystruckbythefactthat withPaulMcNeive’swordsechoinginmy
tohearhiminperson.Hewasthe
heneverwaveredfromhisgoalof mind:“EverythingisPossible.”
PendulumSummit’skeynotespeaker.
becominganastronaut.Healwayskept
Coincidentally,Ialsowonasignedcopy
hispersonalvisioninmindfromavery AmandaCahir-O’DonnellisManaging
hisbook,“AnAstronaut’sGuidetoLife”
youngage.Theresoundingtheme DirectorofTIOConsultingLtd.
fromNewstalkthatDecembermorning! throughoutthedaywasaboutsetting E-mail: amanda@tioconsulting.ie
Tel.:045-486180
yourpersonalvisionandmakingit
8
News
Review recommends Seven new training UK cuts funding
more apprenticeships networks for skills
TheMinisterforEducation&Skills,Ruairí Skillnets-theenterprisetrainingand TheUKgovernmenthasannouncedplans
QuinnTD,haspublishedacomprehensive upskillingbody-reportedabusyand tocut£463millionfromtheadultskills
reviewofthesystemofapprenticeships. challengingyearfor2013.Skillnetshas budget,forcingcollegestomake“difficult
Thereviewwasundertakenbyaninde- developedsevennewtrainingnetworks decisions”aboutcuttingjobsandcourses
pendentgroupchairedbyKevinDuffy, anditisbeingtaskedbytheMinisterfor accordingtofurthereducationexperts.
chairpersonoftheLabourCourt. Finance,MichaelNoonanTD,todelivera Theoverallskillsbudgetincreasesby£56
Amongtherecommendationsofthe newprogramme“BuildingFinancial millionfor2014-15,beforefallingby£271
groupareanexpansionofapprentice- Capability”fortheSMEsector. millionthefollowingyearto£3.87billion.
shipstonewbusinessandindustrialsec- Whilemanypartsofthebudgetwillseea
tors.Theroleofemployersinsuchan AlanNuzum,CEOofSkillnetssaidthey slightincreasefor2014-15,theadultskills
expansioniskey,accordingtothereview, weredelightedtowelcomethenew budgetwillbehardesthit.Itfacesmajor
andtheyshouldidentifytheoccupations networkstoadvancetheircommitment cutsfortwoconsecutiveyears,equating
whichwouldbesuitablefornewappren- todealingwiththejobschallengeby toa19%(£463million)dropinfundingby
tices. investinginarangeofnewsectors.This 2015-16tojustover£2billion.
includesmanufacturing/engineering,
AnApprenticeshipCouncilshouldalsobe media,motorindustry,gamingand “Thatisasizeablecut;itwillhaveareal
establishedandemployersshouldpay leisure,languagesandinternational impact,”saidJulianGravatt,assistant
apprenticesinthenewareasforbothon tradeservices. chiefexecutiveoftheUKAssociationof
thejobandoffthejobperiods.With Colleges.“Itwillmeantherewillbefewer
regardtoexistingapprenticeships,the “TheannouncementintheOctober unemployedpeoplegoingoncourses.”
ReviewGroup,recommendedthat budgetofanewstatesubsidisedtraining Itisunderstoodthattoughdecisionsare
programmesshouldbecontinuedand initiative-aimedatenhancingtheskillof inevitableandthereisarealdangerthat,
adaptedovertime,withissuessuchas SMEsinputtingtogethermorerobust withinstitutionalbudgetsunderpressure,
durationandthelevelofqualifications creditapplicationstolenders-is themostdisadvantagedadultswillbe
beingdecidedonatradebytradebasis. welcome.”hesaid. squeezedout.
Thecurriculumfortradesshouldbe Over3,000peopleparticipatedin
examinedandupdatedasamatterof Skillnets’Job-seekersSupportProgramme
urgencyand,wherefeasible,common (JSSP),in2013whenmanyofthecourses
modulesacrossapprenticeshipsshould deliveredaddressedICT,sales&marketing,
beprovided. Otherskillssuchasliteracy, communications,financialservicesand
numeracy,maths,scienceandICTshould technicalskillsrequirements.Industry
beintegratedintocourses. feedbackindicatesthattheprofileofskills
trainingofferedin2014willbesimilar.ICT,
MinisterQuinnsaid:“Apprenticeshipsare ServicesandHealthcarewerefoundtobe
essentialforthefutureeconomy.They thetopthreesectorsprovidingemploy-
shouldbeseenasapartnershipbetween mentin2013. Since2012,Healthcarehas
educationandenterprise.Inorderto replacedtheFood&Beveragesector
produceanapprenticeshipsystemfitfor withinthistopthree.”
the21stcentury,weneedtohavethe
businesscommunityonboard." Thenumberoftraineessecuringfull-time
workincreasedsignificantlyby14percent
during2013whilsttherewasa6percent
decreaseinthenumberoftrainees
securingpart-timeemployment.Itis
understoodmorepeoplearesecuringfull
timepositionsasaresultofSkillnets
Job-seekersSupportProgramme(JSSP).
10
Description:Building Resilience:Some people deal There are ways you can build resilience . This is all part of IITD's proactive, practical . his book,“An Astronaut's Guide to Life” . AdSense, Display, Mobile advertising and more. Quite a cutting assessment – but Thought Leader at PwC, there's no doubt.