Copyright ОАО «ЦКБ «БИБКОМ» & ООО «Aгентство Kнига-Cервис» The Ministry of education and science of the Russian Federation Federal state budget educational institution of higher professional education «Kazan National Research Technological University» A. R. Tuzikov, R. I. Zinurova INDUSTRIAL ENGINEERING FOR SCIENCE CONSUMING INDUSTRY PART 1 TUTORIAL FOR MS PROGRAM Kazan KNRTU Publishing house 2015 Copyright ОАО «ЦКБ «БИБКОМ» & ООО «Aгентство Kнига-Cервис» UDK 338.48:658.562 BBK 75.81:65.9 Tuzikov A. R. Industrial Engineering for Science Consuming Industry. Part 1 : Tutorial / A. R. Tuzikov, R. I. Zinurova; The Ministry of education and science of the Russian Federation, Kazan National Research Technological University. – Kazan : KNRTU Publishing house, 2015. – 120 p. ISBN 978-5-7882-1846-5 (общ.) ISBN 978-5-7882-1847-2 (Ч.1) Industrial Engineering for Science Consuming Industry is rather new MS program. It combines engineering knowledge and skills with economic and managerial ones. The Alumni can find job positions in many spheres or industry, R&D and business. The tutorial is aimed to students of the MS program and deals with two modules of it.: 1) Module for development of Human and Social capital: 2) Module for development of engineering knowledge and skills The tutorial is prepared in the Institute of Innovation Management (Kazan National Research Technological University). Edition has been endorsed by the KNRTU Publishing Council. Reviewers: prof. G. F. Mingaleev аssoc. prof. A. A. Lopatin ISBN 978-5-7882-1847-2 (Ч.1) ©Tuzikov A. R., Zinurova R. I., 2015 ISBN 978-5-7882-1846-5 (общ.) ©Kazan National Research Technological University, 2015 INDUSTRIAL ENGINEERING FOR SCIENCE CONSUMING INDUSTRY 2 Copyright ОАО «ЦКБ «БИБКОМ» & ООО «Aгентство Kнига-Cервис» FOREWORD Contemporary professional education in a sense is caught in the trap of managers and engineers separate training. Very often this strong differentiation is not fruitful at all from the practical point of view. It rather makes the situation worse because there is a real need of managerial and engineering skills harmonization. Master programs in the field of industrial engineering succeed in training all these skills therefore such programs are very popular in US, EU and South East Asia. «Industrial engineers determine the most effective ways to use the basic factors of production – people, machines, materials, information, and energy – to make a product or to provide a service. They are the bridge between management goals and operational performance. They are more concerned with increasing productivity through the management of people, methods of business organization, and technology than are engineers in other specialties, who generally work more with products or processes».1 Industrial/business engineering (IE) programs based on integration of social, economic and engineering knowledge as well as on getting project management skills. In comparison with the «wide profile» managers the graduates are competent in such complex object of the management as industrial projects’ implementation is. Industrial engineers find the most effective way to turn the basic factors of production – people, materials, machines, time, energy, and money – into almost every product and service we consume. The best engineers are adept not only at managing employees and technology but also at optimizing the organization of a business. The MS program in Industrial Engineering teaches you to search for similarities in concepts, laws, and models across disciplines. From there, it’s up to you to adapt, integrate, and exploit these similarities in innovative ways. Because industrial engineers often work on multidisciplinary teams, we offer an elective-heavy curriculum. That approach lets you build 1 Berufsbilduntersuchung Wirtschaftsingenieurwesen – [Electronic resource] - Access mode - http://www.vwi.org/uploads/media/Berufsbild_2011 INDUSTRIAL ENGINEERING FOR SCIENCE CONSUMING INDUSTRY 3 Copyright ОАО «ЦКБ «БИБКОМ» & ООО «Aгентство Kнига-Cервис» expertise in whichever subject best fit your career interests. These specialties include: - production Engineering - manufacturing - operations management - quality management - management of science consuming industry - information Resources and Intelligent Systems for Science- consuming Industry Many practitioners say that an industrial engineering education offers the best of both worlds: an education in both engineering and business. The most distinctive aspect of industrial engineering is the flexibility it offers. Whether it’s shortening a rollercoaster line, streamlining an operating room, distributing products worldwide, or manufacturing superior automobiles, these challenges share the common goal of saving companies money and increasing efficiencies. As companies adopt management philosophies of continuous productivity and quality improvement to survive in the increasingly competitive world market, the need for industrial engineers is growing. Why? Industrial engineers are the only engineering professionals trained specifically to be productivity and quality improvement specialists. Industrial engineers figure out how to do things better. They engineer processes and systems that improve quality and productivity. They work to eliminate waste of time, money, materials, energy and other commodities. This is why many industrial engineers end up being promoted into management positions. Many people are misled by the term industrial engineer. It’s not just about manufacturing. It also encompasses service industries, with many IEs employed in entertainment industries, shipping and logistics businesses, and healthcare organizations. IEs make processes better in the following ways: 1. More efficient and more profitable business practices 2. Better customer service and product quality 3. Improved efficiency 4. Increased ability to do more with less 5. Making work safer, faster, easier, and more rewarding 6. Helping companies produce more products quickly INDUSTRIAL ENGINEERING FOR SCIENCE CONSUMING INDUSTRY 4 Copyright ОАО «ЦКБ «БИБКОМ» & ООО «Aгентство Kнига-Cервис» 7. Making the world safer through better designed products 8. Reducing costs associated with new technologies Therefore the MS program in IE consists of four modules: 1) Module for developing of Human and Social capital knowledge and skills 2) Module for developing of engineering knowledge and skills 3) Module for developing of business administration knowledge and skills 4) Module for developing of entrepreneurship skills and innovation management competence This program is designed in the framework of State Educational Standard in the field of «Organization and Management of High-Tech Industries» (27.04.06) because in Russia there is no Special Standard for Industrial Engineering. From the point of view of knowledge and skills that MS program is very similar to «pure» MS in IE but in respect to science consuming industry. The students of the study program have interdisciplinary knowledge from Human Factors Engineering / Science-consuming Product’s Life Cycle Management / Operations Research and Design for Innovation Business area. They can work on most demanding engineering problems in companies, where the engineers are able to solved difficult and complex problems based on theoretical and practical solutions, procedures and methods and think about economic aspects of the solutions at the same time. The students will gain get ability of abstract and associative study and analysis of problems in order to provide solutions and development of different discipline and transfer knowledge to practice. Besides classes both in Russia and Germany students have internship at Russian and German Engineering Companies. Of course the chance for internship at German company depends on German language skills. The basic idea is to give engineers additional business skills and to further educate existing managers to understand the connection between technology and management issues in companies. Such concept of the postgraduate master's study program is in accordance with common trends in world higher education. INDUSTRIAL ENGINEERING FOR SCIENCE CONSUMING INDUSTRY 5 Copyright ОАО «ЦКБ «БИБКОМ» & ООО «Aгентство Kнига-Cервис» CURRICULUM - INDUSTRIAL ENGINEERING, MS (Agreed with foreign partner university) M.1 Module for development of Human and Social capital knowledge and skills М.1.01 Human Factors Engineering . Human recourses of a region М.1.02 The Technology of Human Resources Management. Crowdsourcing, outsourcing, outstaffing in the activities of high-tech companies M.2 Module for development of engineering knowledge and skills М.2.01 Information resources and intelligent systems of hi-tech industries. Modeling of industries (software packages) М.2.02 Production Engineering. Lean manufacturing technology М.3 Module for development of business administration knowledge and skills М.3.01 Engineering of Business processes and Business Expertise. Technological Marketing М.3.02 Supply chain management М.4 Module for development of entrepreneurship skills and innovation management competence М.4.01 Knowledge Management and Copyright economics. Development and promotion of an innovative product М.4.01 Commercialization of High Technology Products and Innovative Entrepreneurship. Innovative Business Engineering М.4.01 Institute of innovative development. Modern systems of business security and business intelligence INDUSTRIAL ENGINEERING FOR SCIENCE CONSUMING INDUSTRY 6 Copyright ОАО «ЦКБ «БИБКОМ» & ООО «Aгентство Kнига-Cервис» Module 1: Human and Social capital The Discipline: «Human Factors Engineering. Human recourses of a region » 1. Brief description of the discipline (module) The discipline contains topics that reveal the concept of human factor engineering and its impact on production processes based on the personality type differences and its characteristics. And also the state of the international labor market, its trends and issues are considered. The issues of competitiveness improving the in the region are considered. 2. The objectives of the discipline study are: a) to form the understanding which allows to study the problem of human factor psychology and safety psychology; b) to analyze the research results of a man’s characteristics, assess those characteristics, identify the risk factors, take them into consideration in the organization of production; c) to form knowledge about the theory, methodology of improving the region's competitiveness in the international labor market; d) to form skills that allow to develop programs for human resource development in the region. 3. The content of the discipline Calendar-thematic plan of study of the subjects (modules), indicating types of academic work, including the independent work of students and labor intensity (in hours): lectures, seminars and CDS; forms of ongoing monitoring of performance (by weeks of the semester) and forms of interim certification (per semester) Module 1 Theoretical foundations of the concept of human factors engineering General concepts, essence and the history of occurance Anthropological and psychophysiological characteristics of a person. Their measurements: 2-2-6. Study and evaluation of psychological characteristics of a person: 2-4-6 Study and evaluation of personal characteristics of a person: 2-4-6 Analyzers of a person. Their role in activity: 2-4-5 Module 2 Psychology of safety and personal safety. Human exposure to accidents. The history of this issue. INDUSTRIAL ENGINEERING FOR SCIENCE CONSUMING INDUSTRY 7 Copyright ОАО «ЦКБ «БИБКОМ» & ООО «Aгентство Kнига-Cервис» Riskology: 2-2-6 Professional psychological adaptation:2-2-5 The effects of stress and fatigue problems:2-2-6 Module 3 Basic theory of human resource management in the region. The nature, content, conditions and region concept factors. The modern world labor market trends, regulatory system: 2-2-6 The human resources of the region: the accumulation and use: 2-,-6 Human resources in the region and problems of its growth: 2-4-6 The relationship between the development of human resources and competitiveness of the region: 4-4-12 4. Expected results formulated in the form of competencies The competence of the student, formed as a result of discipline study. Competence Index SK-1 Statement: able to carry out professional activities on the basis of understanding the relationship of socio-cultural and technical factors of modernization and economic development on a new technological basis; able to clearly define the value and cultural landmarks and has a social responsibility for the results of his professional activities Component composition of competence Each competency has a component composition of competence, including the following wording: knowledge, abilities, skills. knowledge: 1. scientific branches which study the human factor 2. modern approaches to assessing the role of the human factor in production. 3. terminology applied in the study of the human factor. 4. the role of safety psychology in the organization of human labor and of a human operator labor in particular. 5. The concept of «human resource», the relationship between the development of the region and human resource abilities: 1. form a psychological portrait of a man in terms of production needs 2. assess the risks of the human factor in the production of a particular situation. 3. apply the theoretical foundations of the theory of human INDUSTRIAL ENGINEERING FOR SCIENCE CONSUMING INDUSTRY 8 Copyright ОАО «ЦКБ «БИБКОМ» & ООО «Aгентство Kнига-Cервис» resources in the development of regional development programs skills: 1. assessment means of psychophysiological characteristics of the person. 2. can evaluate analyzers characteristics in occupational selection and professional activities of staff 3. can restore performance endurance at a workplace. 4. can apply result interpretation and draw conclusions. 5. evaluation methods of human resources. Competence Index-2 Statement: capable of self-development and additional training, and also has a creative thinking, skills for exploration and development of new methods of research, scientific and technological change (production) of the profile of his activities Component composition of competence Each competency has a component composition of competence, including the following wording: knowledge, abilities, skills. knowledge: 1. Importance of human factor in production. 2. Sensitivity characteristics of analyzers and their impact on the performance or reliability of man. 3. The degree of risk in production and main ways of impacting the human factor 4. The current trends of development of human resources in the region abilities: 1. Apply symbiosis of methods to assess human performance in a specific situation of risk in the workplace. 2. Change of the psychological characteristics of the person, depending on the types of risk. 3. Select and use tools of human resources development in the region to enhance the competitiveness of the region. skills: 1. Ways of controlling characteristics of the person during professional selection and professional activities. 2. Methods of selection of specific techniques for the study of personality 3. Instruments of influence on behavior change, in terms of matching the professional suitability INDUSTRIAL ENGINEERING FOR SCIENCE CONSUMING INDUSTRY 9 Copyright ОАО «ЦКБ «БИБКОМ» & ООО «Aгентство Kнига-Cервис» Competence Index SK-4 Statement: able to create a team based on the ability to assess human capital partners and employees, and effective cooperation with people and teams for research, production and business objectives; owns the methods of motivation, promotion and evaluation of the quality of the personnel, is able to demonstrate leadership in the establishment and management of production systems and business projects. Component composition of competence Each competency has a component composition of competence, including the following wording: knowledge, abilities, skills. knowledge: 1. Main characteristics of the person 2. Composition of a person’s analyzers 3. Conditions of observing and valuation of characteristics of the person while creating business processes .. 4. Various constituents of the staff efficiency 5. Modern trends in the employment of human resources in the region, the system of labor market regulation. abilities: 1. Use simple ways to obtain some characteristics of a person (human operator). 2. Interpret obtained characteristics and draw conclusions. 3. Compose simple questionnaires to clarify specific issues, security-related. 4. Apply the results obtained in the organization of human human operator team working. 5. Measure the development of human capital in the region. skills: 1. Formation of skills of theoretical analysis and practical assessment 2. Ways of evaluating the characteristics of human (human operator). 3. The methods of psychological assessment of risks. 4. Analysis methods of the development of human resources in the region. 5. Methods of assessing the competitiveness of the region, in terms of human capital INDUSTRIAL ENGINEERING FOR SCIENCE CONSUMING INDUSTRY 10