Industrial Engineering: Concepts, Methodologies, Tools and Applications Information Resources Management Association USA 3 Volume Set Volume I Managing Director: Lindsay Johnston Senior Editorial Director: Heather Probst Book Production Manager: Jennifer Romanchak Publishing Systems Analyst: Adrienne Freeland Assistant Acquisitions Editor: Kayla Wolfe Development Manager: Joel Gamon Development Editor: Chris Wozniak Assistant Production Editor: Deanna Jo Zombro Cover Design: Nick Newcomer Published in the United States of America by Engineering Science Reference (an imprint of IGI Global) 701 E. Chocolate Avenue Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: [email protected] Web site: http://www.igi-global.com Copyright © 2013 by IGI Global. All rights reserved. No part of this publication may be reproduced, stored or distributed in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Library of Congress Cataloging-in-Publication Data Industrial engineering : concepts, methodologies, tools, and applications / Information Resources Management Association, editor. v. cm. Includes bibliographical references and index. ISBN 978-1-4666-1945-6 (hardcover) -- ISBN 978-1-4666-1946-3 (ebook) -- ISBN 978-1-4666-1947-0 (print & per- petual access) 1. Industrial engineering. 2. Industrial engineering--Case studies. I. Information Resources Management Association. T56.I43 2013 620--dc23 2012023210 British Cataloguing in Publication Data A Cataloguing in Publication record for this book is available from the British Library. The views expressed in this book are those of the authors, but not necessarily of the publisher. xxvii Preface The constantly changing landscape of Industrial Engineering makes it challenging for experts and prac- titioners to stay informed of the field’s most up-to-date research. That is why Information Science Reference is pleased to offer this three-volume reference collection that will empower students, research- ers, and academicians with a strong understanding of critical issues within Industrial Engineering by providing both broad and detailed perspectives on cutting-edge theories and developments. This refer- ence is designed to act as a single reference source on conceptual, methodological, technical, and managerial issues, as well as provide insight into emerging trends and future opportunities within the discipline. Industrial Engineering: Concepts, Methodologies, Tools and Applications is organized into eight distinct sections that provide comprehensive coverage of important topics. The sections are: (1) Funda- mental Concepts and Theories, (2) Development and Design Methodologies, (3) Tools and Technologies, (4) Utilization and Application, (5) Organizational and Social Implications, (6) Managerial Impact, (7) Critical Issues, and (8) Emerging Trends. The following paragraphs provide a summary of what to expect from this invaluable reference tool. Section 1, Fundamental Concepts and Theories, serves as a foundation for this extensive reference tool by addressing crucial theories essential to the understanding of Industrial Engineering. Introducing the book is “Defining, Teaching, and Assessing Engineering Design Skills” by Nikos J. Mourtos, a great foundation laying the groundwork for the basic concepts and theories that will be discussed throughout the rest of the book. Another chapter of note in Section 1 is titled “Integrating ‘Designerly’ Ways with Engineering Science” by Ian de Vere and Gavin Melles, which discusses the novel techniques of add- ing aspects of design science into the stricter roles of engineering practices. Section 1 concludes, and leads into the following portion of the book with a nice segue chapter, “Tracing the Implementation of Non-Functional Requirements,” by Stephan Bode and Matthias Riebisch. Where Section 1 leaves off with fundamental concepts, Section 2 discusses architectures and frameworks in place for Industrial Engineering. Section 2, Development and Design Methodologies, presents in-depth coverage of the conceptual design and architecture of Industrial Engineering, focusing on aspects including parametric design, ser- vice design, fuzzy logic, control modeling, supply chain systems, and many more topics. Opening the section is “Learning Parametric Designing” by Marc Aurel Schnabel. This section is vital for developers and practitioners who want to measure and track the progress of Industrial Engineering on a through the multiple lens of parametric design. Through case studies, this section lays excellent groundwork for later sections that will get into present and future applications for Industrial Engineering, including, of note: “Decision Support Framework for the Selection of a Layout Type” by Jannes Slomp and Jos A.C. Bokhorst, and “Internal Supply Chain Integration” by Virpi Turkulainen. The section concludes with an xxviii excellent work by Mousumi Debnath and Mukeshwar Pandey, titled “Enhancing Engineering Education Learning Outcomes Using Project-Based Learning.” Section 3, Tools and Technologies, presents extensive coverage of the various tools and technologies used in the implementation of Industrial Engineering. Section 3 begins where Section 2 left off, though this section describes more concrete tools at place in the modeling, planning, and applications of Industrial Engineering. The first chapter, “Semantic Technologies in Motion,” by Ricardo Colomo-Palacios, lays a framework for the types of works that can be found in this section, a perfect resource for practitioners looking for the fundamentals of the types of semantic technologies currently in practice in Industrial Engineering. Section 3 is full of excellent chapters like this one, including such titles as “Optimization and Mathematical Programming to Design and Planning Issues in Cellular Manufacturing Systems under Uncertain Situations,” “Multi-Modal Assembly-Support System for Cellular Manufacturing,” and “An Estimation of Distribution Algorithm for Part Cell Formation Problem” to name a few. Where Section 3 described specific tools and technologies at the disposal of practitioners, Section 4 describes successes, failures, best practices, and different applications of the tools and frameworks discussed in previous sections. Section 4, Utilization and Application, describes how the broad range of Industrial Engineering efforts has been utilized and offers insight on and important lessons for their applications and impact. Section 4 includes the widest range of topics because it describes case studies, research, methodologies, frameworks, architectures, theory, analysis, and guides for implementation. Topics range from serios games, enterprise resource planning, and crisis management, to air travel development and design. The first chapter in the section is titled “Using Serious Games for Collecting and Modeling Human Procure- ment Decisions in a Supply Chain Context,” which was written by Souleiman Naciri, Min-Jung Yoo, and Rémy Glardon. The breadth of topics covered in the chapter is also reflected in the diversity of its authors, from countries all over the globe, including Germany, Slovenia, Norway, Hong Kong, Malaysia, Brazil, Cyprus, Turkey, the United States, and more. Section 4 concludes with an excellent view of a case study in a new program, “UB1-HIT Dual Master’s Programme,” by David Chen, Bruno Vallespir, Jean-Paul Bourrieres, and Thecle Alix. Section 5, Organizational and Social Implications, includes chapters discussing the organizational and social impact of Industrial Engineering. The section opens with “Process Innovation with Ambient Intelligence (AmI) Technologies in Manufacturing SMEs” by Kathryn J. Hayes and Ross Chapman. Where Section 4 focused on the broad, many applications of Industrial Engineering technology, Sec- tion 5 focuses exclusively on how these technologies affect human lives, either through the way they interact with each other, or through how they affect behavioral/workplace situations. Other interesting chapters of note in Section 5 include “Group Decision Making for Advanced Manufacturing Technology Selection Using the Choquet Integral” by Cengiz Kahraman, Selçuk Çebi, and Ihsan Kaya, and “Direct Building Manufacturing of Homes with Digital Fabrication” by Lawrence Sass. Section 5 concludes with a fascinating study of a new development in Industrial Engineering, in “Firm-Specific Factors and the Degree of Innovation Openness” by Valentina Lazzarotti, Raffaella Manzini, and Luisa Pellegrini. Section 6, Managerial Impact, presents focused coverage of Industrial Engineering as it relates to effective uses of offshoring, network marketing, knowledge management, e-government, knowledge dissemination, and many more utilities. This section serves as a vital resource for developers who want to utilize the latest research to bolster the capabilities and functionalities of their processes. The section begins with “Offshoring Process,” a great look into whether or not offshoring practices could help a given business, alongside best practices and some new trends in the field. The 13 chapters in this section offer xxix unmistakable value to managers looking to implement new strategies that work at larger bureaucratic levels. The section concludes with “Research Profiles” by Gretchen Jordan, Jonathon Mote, and Jerald Hage. Where Section 6 leaves off, section seven picks up with a focus on some of the more content- theoretical material of this compendium. Section 7, Critical Issues, presents coverage of academic and research perspectives on Industrial Engineering tools and applications. The section begins with “Cultural Models and Variations” by Yongjiang Shi and Zheng Liu. Other issues covered in detail in Section 7 include design paradigns, knowledge dynamics, layout structuring, design ethos, and much more. The section concludes with “Engineer-to-Order” by Ephrem Eyob and Richard Addo-Tenkorang, a great transitional chapter be- tween Sections 7 and 8 because it examines an important trend going into the future of the field. The last chapter manages to show a theoretical look into future and potential technologies, a topic covered in more detail in Section 8. Section 8, Emerging Trends, highlights areas for future research within the field of Industrial Engi- neering, opening with “Advanced Technologies for Transient Faults Detection and Compensation” by Matteo Sonza Reorda, Luca Sterpone, and Massimo Violante. Section 8 contains chapters that look at what might happen in the coming years that can extend the already staggering amount of applications for Industrial Engineering. Other chapters of note include “Embedded RFID Solutions Challenges for Product Design and Development” and “Green Computing as an Ecological Aid in Industry.” The final chapter of the book looks at an emerging field within Industrial Engineering, in the excellent contribution, “Zero-Downtime Reconfiguration of Distributed Control Logic in Industrial Automation and Control” by Thomas Strasser and Alois Zoitl. Although the primary organization of the contents in this multi-volume work is based on its eight sections, offering a progression of coverage of the important concepts, methodologies, technologies, applications, social issues, and emerging trends, the reader can also identify specific contents by utilizing the extensive indexing system listed at the end of each volume. Furthermore to ensure that the scholar, researcher, and educator have access to the entire contents of this multi volume set as well as additional coverage that could not be included in the print version of this publication, the publisher will provide unlimited multi-user electronic access to the online aggregated database of this collection for the life of the edition, free of charge when a library purchases a print copy. This aggregated database provides far more contents than what can be included in the print version, in addition to continual updates. This unlimited access, coupled with the continuous updates to the database ensures that the most current research is accessible to knowledge seekers. As a comprehensive collection of research on the latest findings related to using technology to provid- ing various services, Industrial Engineering: Concepts, Methodologies, Tools and Applications, provides researchers, administrators and all audiences with a complete understanding of the development of ap- plications and concepts in Industrial Engineering. Given the vast number of issues concerning usage, failure, success, policies, strategies, and applications of Industrial Engineering in countries around the world, Industrial Engineering: Concepts, Methodologies, Tools and Applications addresses the demand for a resource that encompasses the most pertinent research in technologies being employed to globally bolster the knowledge and applications of Industrial Engineering. Table of Contents Volume I Section 1 Fundamental Concepts and Theories This section serves as a foundation for this exhaustive reference tool by addressing underlying principles essential to the understanding of Industrial Engineering. Chapters found within these pages provide an excellent frame- work in which to position Industrial Engineering within the field of information science and technology. Insight regarding the critical incorporation of global measures into Industrial Engineering is addressed, while crucial stumbling blocks of this field are explored. With 10 chapters comprising this foundational section, the reader can learn and chose from a compendium of expert research on the elemental theories underscoring the Industrial Engineering discipline. Chapter 1 Defining, Teaching, and Assessing Engineering Design Skills .............................................................1 Nikos J. Mourtos, San Jose State University, USA Chapter 2 Why Get Your Engineering Programme Accredited? ...........................................................................18 Peter Goodhew, University of Liverpool, UK Chapter 3 Quality and Environmental Management Systems in the Fashion Supply Chain ...............................21 Chris K. Y. Lo, The Hong Kong Polytechnic University, Hong Kong Chapter 4 People-Focused Knowledge Sharing Initiatives in Medium-High and High Technology Companies: Organizational Facilitating Conditions and Impact on Innovation and Business Competitiveness ....................................................................................................................................40 Nekane Aramburu, University of Deusto, Spain Josune Sáenz, University of Deusto, Spain Chapter 5 Integrating ‘Designerly’ Ways with Engineering Science: A Catalyst for Change within Product Design and Development ......................................................................................................................56 Ian de Vere, Swinburne University of Technology, Australia Gavin Melles, Swinburne University of Technology, Australia Chapter 6 E-Learning for SMEs: Challenges, Potential and Impact .....................................................................79 Asbjorn Rolstadas, Norwegian University of Science and Technology, Norway Bjorn Andersen, Norwegian University of Science and Technology, Norway Manuel Fradinho, Cyntelix, the Netherlands Chapter 7 Categorization of Losses across Supply Chains: Cases of Manufacturing Firms ................................98 Priyanka Singh, Jet Airways Limited, India Faraz Syed, Shri Shankaracharya Group of Institutions, India Geetika Sinha, ICICI Lombard, India Chapter 8 Collaborative Demand and Supply Planning Networks .....................................................................108 Hans-Henrik Hvolby, Aalborg University, Denmark Kenn Steger-Jensen, Aalborg University, Denmark Erlend Alfnes, Norwegian University of Science and Technology, Norway Heidi C. Dreyer, Norwegian University of Science and Technology, Norway Chapter 9 Instructional Design of an Advanced Interactive Discovery Environment: Exploring Team Communication and Technology Use in Virtual Collaborative Engineering Problem Solving..................................................................................................................................117 YiYan Wu, Syracuse University, USA Tiffany A. Koszalka, Syracuse University, USA Chapter 10 Modes of Open Innovation in Service Industries and Process Innovation: A Comparative Analysis...............................................................................................................................................137 Sean Kask, INGENIO (CSIC-UPV), Spain Chapter 11 Production Competence and Knowledge Generation for Technology Transfer: A Comparison between UK and South African Case Studies .....................................................................................159 Ian Hipkin, École Supérieure de Commerce de Pau, France Chapter 12 Tracing the Implementation of Non-Functional Requirements ..........................................................172 Stephan Bode, Ilmenau University of Technology, Germany Matthias Riebisch, Ilmenau University of Technology, Germany Section 2 Development and Design Methodologies This section provides in-depth coverage of conceptual architecture frameworks to provide the reader with a comprehensive understanding of the emerging developments within the field of Industrial Engineering. Research fundamentals imperative to the understanding of developmental processes within Industrial Engineering are of- fered. From broad examinations to specific discussions on methodology, the research found within this section spans the discipline while offering detailed, specific discussions. From basic designs to abstract development, these chapters serve to expand the reaches of development and design technologies within the Industrial Engi- neering community. This section includes 14 contributions from researchers throughout the world on the topic of Industrial Engineering. Chapter 13 Learning Parametric Designing .........................................................................................................197 Marc Aurel Schnabel, The Chinese University of Hong Kong, Hong Kong Chapter 14 Service Design: New Methods for Innovating Digital User Experiences for Leisure ........................211 Satu Miettinen, Savonia University of Applied Sciences, Finland Chapter 15 A Mass Customisation Implementation Model for the Total Design Process of the Fashion System ................................................................................................................................................223 Bernice Pan, Seamsystemic Design Research, UK Chapter 16 Integration of Fuzzy Logic Techniques into DSS for Profitability Quantification in a Manufacturing Environment ........................................................................................................................................242 Irraivan Elamvazuthi, Universiti Teknologi PETRONAS, Malaysia Pandian Vasant, Universiti Teknologi PETRONAS, Malaysia Timothy Ganesan, Universiti Teknologi PETRONAS, Malaysia Chapter 17 Control Model for Intelligent and Demand-Driven Supply Chains ....................................................262 Jan Ola Strandhagen, SINTEF Technology and Society, Norway Heidi Carin Dreyer, Norwegian University of Science and Technology, Norway Anita Romsdal, Norwegian University of Science and Technology, Norway Chapter 18 Reducing Design Margins by Adaptive Compensation for Thermal and Aging Variations ...............284 Zhenyu Qi, University of Virginia, USA Yan Zhang, University of Virginia, USA Mircea Stan, University of Virginia, USA Chapter 19 Modeling Closed Loop Supply Chain Systems .................................................................................313 Roberto Poles, University of Melbourne, Australia Chapter 20 A Production Planning Optimization Model for Maximizing Battery Manufacturing Profitability ........................................................................................................................................343 Hesham K. Alfares, King Fahd University of Petroleum & Minerals, Saudi Arabia Chapter 21 Multi-Objective Optimization of Manufacturing Processes Using Evolutionary Algorithms ..........................................................................................................................................352 M. Kanthababu, Anna University, India Chapter 22 Decision Support Framework for the Selection of a Layout Type ....................................................377 Jannes Slomp, University of Groningen, The Netherlands Jos A.C. Bokhorst, University of Groningen, The Netherlands Chapter 23 Petri Net Model Based Design and Control of Robotic Manufacturing Cells ...................................393 Gen’ichi Yasuda, Nagasaki Institute of Applied Science, Japan Chapter 24 Lean Thinking Based Investment Planning at Design Stage of Cellular/Hybrid Manufacturing Systems ..............................................................................................................................................409 M. Bulent Durmusoglu, Istanbul Technical University, Turkey Goksu Kaya, Istanbul Technical University, Turkey Chapter 25 Internal Supply Chain Integration: Effective Integration Strategies in the Global Context ................................................................................................................................................430 Virpi Turkulainen, Aalto University, Finland Chapter 26 Equipment Replacement Decisions Models with the Context of Flexible Manufacturing Cells ...................................................................................................................................................453 Ioan Constantin Dima, Valahia University of Târgovişte, Romania Janusz Grabara, Częstochowa University of Technology, Poland Mária Nowicka-Skowron, Częstochowa University of Technology, Poland Chapter 27 Enhancing Engineering Education Learning Outcomes Using Project-Based Learning: A Case Study .......................................................................................................................................464 Mousumi Debnath, Jaipur Engineering College and Research Centre, India Mukeshwar Pandey, Jaipur Engineering College and Research Centre, India Section 3 Tools and Technologies This section presents an extensive coverage of various tools and technologies available in the field of Industrial Engineering that practitioners and academicians alike can utilize to develop different techniques. These chapters enlighten readers about fundamental research on the many tools facilitating the burgeoning field of Industrial Engineering. It is through these rigorously researched chapters that the reader is provided with countless ex- amples of the up-and-coming tools and technologies emerging from the field of Industrial Engineering. With 14 chapters, this section offers a broad treatment of some of the many tools and technologies within the Industrial Engineering field. Chapter 28 Semantic Technologies in Motion: From Factories Control to Customer Relationship Management ........................................................................................................................................477 Ricardo Colomo-Palacios, Universidad Carlos III de Madrid, Spain Chapter 29 Similarity-Based Cluster Analysis for the Cell Formation Problem ..................................................499 Riccardo Manzini, University of Bologna, Italy Riccardo Accorsi, University of Bologna, Italy Marco Bortolini, University of Bologna, Italy Chapter 30 Performance Comparison of Cellular Manufacturing Configurations in Different Demand Profiles ................................................................................................................................................522 Paolo Renna, University of Basilicata, Italy Michele Ambrico, University of Basilicata, Italy Chapter 31 Optimization and Mathematical Programming to Design and Planning Issues in Cellular Manufacturing Systems under Uncertain Situations ..........................................................................539 Vahidreza Ghezavati, Islamic Azad University, Iran Mohammad Saidi-Mehrabad, University of Science and Technology, Iran Mohammad Saeed Jabal-Ameli, University of Science and Technology, Iran Ahmad Makui, University of Science and Technology, Iran Seyed Jafar Sadjadi, University of Science and Technology, Iran Chapter 32 Multi-Modal Assembly-Support System for Cellular Manufacturing ...............................................559 Feng Duan, Nankai University, China Jeffrey Too Chuan Tan, The University of Tokyo, Japan Ryu Kato, The University of Electro-Communications, Japan Chi Zhu, Maebashi Institute of Technology, Japan Tamio Arai, The University of Tokyo, Japan
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