Table Of ContentIndustrial Engineering:
Concepts, Methodologies, Tools
and Applications
Information Resources Management Association
USA
3 Volume Set
Volume I
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Library of Congress Cataloging-in-Publication Data
Industrial engineering : concepts, methodologies, tools, and applications / Information Resources Management Association,
editor.
v. cm.
Includes bibliographical references and index.
ISBN 978-1-4666-1945-6 (hardcover) -- ISBN 978-1-4666-1946-3 (ebook) -- ISBN 978-1-4666-1947-0 (print & per-
petual access) 1. Industrial engineering. 2. Industrial engineering--Case studies. I. Information Resources Management
Association.
T56.I43 2013
620--dc23
2012023210
British Cataloguing in Publication Data
A Cataloguing in Publication record for this book is available from the British Library.
The views expressed in this book are those of the authors, but not necessarily of the publisher.
xxvii
Preface
The constantly changing landscape of Industrial Engineering makes it challenging for experts and prac-
titioners to stay informed of the field’s most up-to-date research. That is why Information Science
Reference is pleased to offer this three-volume reference collection that will empower students, research-
ers, and academicians with a strong understanding of critical issues within Industrial Engineering by
providing both broad and detailed perspectives on cutting-edge theories and developments. This refer-
ence is designed to act as a single reference source on conceptual, methodological, technical, and
managerial issues, as well as provide insight into emerging trends and future opportunities within the
discipline.
Industrial Engineering: Concepts, Methodologies, Tools and Applications is organized into eight
distinct sections that provide comprehensive coverage of important topics. The sections are: (1) Funda-
mental Concepts and Theories, (2) Development and Design Methodologies, (3) Tools and Technologies,
(4) Utilization and Application, (5) Organizational and Social Implications, (6) Managerial Impact, (7)
Critical Issues, and (8) Emerging Trends. The following paragraphs provide a summary of what to expect
from this invaluable reference tool.
Section 1, Fundamental Concepts and Theories, serves as a foundation for this extensive reference
tool by addressing crucial theories essential to the understanding of Industrial Engineering. Introducing
the book is “Defining, Teaching, and Assessing Engineering Design Skills” by Nikos J. Mourtos, a great
foundation laying the groundwork for the basic concepts and theories that will be discussed throughout
the rest of the book. Another chapter of note in Section 1 is titled “Integrating ‘Designerly’ Ways with
Engineering Science” by Ian de Vere and Gavin Melles, which discusses the novel techniques of add-
ing aspects of design science into the stricter roles of engineering practices. Section 1 concludes, and
leads into the following portion of the book with a nice segue chapter, “Tracing the Implementation of
Non-Functional Requirements,” by Stephan Bode and Matthias Riebisch. Where Section 1 leaves off
with fundamental concepts, Section 2 discusses architectures and frameworks in place for Industrial
Engineering.
Section 2, Development and Design Methodologies, presents in-depth coverage of the conceptual
design and architecture of Industrial Engineering, focusing on aspects including parametric design, ser-
vice design, fuzzy logic, control modeling, supply chain systems, and many more topics. Opening the
section is “Learning Parametric Designing” by Marc Aurel Schnabel. This section is vital for developers
and practitioners who want to measure and track the progress of Industrial Engineering on a through
the multiple lens of parametric design. Through case studies, this section lays excellent groundwork for
later sections that will get into present and future applications for Industrial Engineering, including, of
note: “Decision Support Framework for the Selection of a Layout Type” by Jannes Slomp and Jos A.C.
Bokhorst, and “Internal Supply Chain Integration” by Virpi Turkulainen. The section concludes with an
xxviii
excellent work by Mousumi Debnath and Mukeshwar Pandey, titled “Enhancing Engineering Education
Learning Outcomes Using Project-Based Learning.”
Section 3, Tools and Technologies, presents extensive coverage of the various tools and technologies
used in the implementation of Industrial Engineering. Section 3 begins where Section 2 left off, though
this section describes more concrete tools at place in the modeling, planning, and applications of Industrial
Engineering. The first chapter, “Semantic Technologies in Motion,” by Ricardo Colomo-Palacios, lays
a framework for the types of works that can be found in this section, a perfect resource for practitioners
looking for the fundamentals of the types of semantic technologies currently in practice in Industrial
Engineering. Section 3 is full of excellent chapters like this one, including such titles as “Optimization
and Mathematical Programming to Design and Planning Issues in Cellular Manufacturing Systems
under Uncertain Situations,” “Multi-Modal Assembly-Support System for Cellular Manufacturing,”
and “An Estimation of Distribution Algorithm for Part Cell Formation Problem” to name a few. Where
Section 3 described specific tools and technologies at the disposal of practitioners, Section 4 describes
successes, failures, best practices, and different applications of the tools and frameworks discussed in
previous sections.
Section 4, Utilization and Application, describes how the broad range of Industrial Engineering
efforts has been utilized and offers insight on and important lessons for their applications and impact.
Section 4 includes the widest range of topics because it describes case studies, research, methodologies,
frameworks, architectures, theory, analysis, and guides for implementation. Topics range from serios
games, enterprise resource planning, and crisis management, to air travel development and design. The
first chapter in the section is titled “Using Serious Games for Collecting and Modeling Human Procure-
ment Decisions in a Supply Chain Context,” which was written by Souleiman Naciri, Min-Jung Yoo,
and Rémy Glardon. The breadth of topics covered in the chapter is also reflected in the diversity of its
authors, from countries all over the globe, including Germany, Slovenia, Norway, Hong Kong, Malaysia,
Brazil, Cyprus, Turkey, the United States, and more. Section 4 concludes with an excellent view of a
case study in a new program, “UB1-HIT Dual Master’s Programme,” by David Chen, Bruno Vallespir,
Jean-Paul Bourrieres, and Thecle Alix.
Section 5, Organizational and Social Implications, includes chapters discussing the organizational
and social impact of Industrial Engineering. The section opens with “Process Innovation with Ambient
Intelligence (AmI) Technologies in Manufacturing SMEs” by Kathryn J. Hayes and Ross Chapman.
Where Section 4 focused on the broad, many applications of Industrial Engineering technology, Sec-
tion 5 focuses exclusively on how these technologies affect human lives, either through the way they
interact with each other, or through how they affect behavioral/workplace situations. Other interesting
chapters of note in Section 5 include “Group Decision Making for Advanced Manufacturing Technology
Selection Using the Choquet Integral” by Cengiz Kahraman, Selçuk Çebi, and Ihsan Kaya, and “Direct
Building Manufacturing of Homes with Digital Fabrication” by Lawrence Sass. Section 5 concludes
with a fascinating study of a new development in Industrial Engineering, in “Firm-Specific Factors and
the Degree of Innovation Openness” by Valentina Lazzarotti, Raffaella Manzini, and Luisa Pellegrini.
Section 6, Managerial Impact, presents focused coverage of Industrial Engineering as it relates to
effective uses of offshoring, network marketing, knowledge management, e-government, knowledge
dissemination, and many more utilities. This section serves as a vital resource for developers who want
to utilize the latest research to bolster the capabilities and functionalities of their processes. The section
begins with “Offshoring Process,” a great look into whether or not offshoring practices could help a given
business, alongside best practices and some new trends in the field. The 13 chapters in this section offer
xxix
unmistakable value to managers looking to implement new strategies that work at larger bureaucratic
levels. The section concludes with “Research Profiles” by Gretchen Jordan, Jonathon Mote, and Jerald
Hage. Where Section 6 leaves off, section seven picks up with a focus on some of the more content-
theoretical material of this compendium.
Section 7, Critical Issues, presents coverage of academic and research perspectives on Industrial
Engineering tools and applications. The section begins with “Cultural Models and Variations” by
Yongjiang Shi and Zheng Liu. Other issues covered in detail in Section 7 include design paradigns,
knowledge dynamics, layout structuring, design ethos, and much more. The section concludes with
“Engineer-to-Order” by Ephrem Eyob and Richard Addo-Tenkorang, a great transitional chapter be-
tween Sections 7 and 8 because it examines an important trend going into the future of the field. The
last chapter manages to show a theoretical look into future and potential technologies, a topic covered
in more detail in Section 8.
Section 8, Emerging Trends, highlights areas for future research within the field of Industrial Engi-
neering, opening with “Advanced Technologies for Transient Faults Detection and Compensation” by
Matteo Sonza Reorda, Luca Sterpone, and Massimo Violante. Section 8 contains chapters that look at
what might happen in the coming years that can extend the already staggering amount of applications
for Industrial Engineering. Other chapters of note include “Embedded RFID Solutions Challenges for
Product Design and Development” and “Green Computing as an Ecological Aid in Industry.” The final
chapter of the book looks at an emerging field within Industrial Engineering, in the excellent contribution,
“Zero-Downtime Reconfiguration of Distributed Control Logic in Industrial Automation and Control”
by Thomas Strasser and Alois Zoitl.
Although the primary organization of the contents in this multi-volume work is based on its eight
sections, offering a progression of coverage of the important concepts, methodologies, technologies,
applications, social issues, and emerging trends, the reader can also identify specific contents by utilizing
the extensive indexing system listed at the end of each volume. Furthermore to ensure that the scholar,
researcher, and educator have access to the entire contents of this multi volume set as well as additional
coverage that could not be included in the print version of this publication, the publisher will provide
unlimited multi-user electronic access to the online aggregated database of this collection for the life
of the edition, free of charge when a library purchases a print copy. This aggregated database provides
far more contents than what can be included in the print version, in addition to continual updates. This
unlimited access, coupled with the continuous updates to the database ensures that the most current
research is accessible to knowledge seekers.
As a comprehensive collection of research on the latest findings related to using technology to provid-
ing various services, Industrial Engineering: Concepts, Methodologies, Tools and Applications, provides
researchers, administrators and all audiences with a complete understanding of the development of ap-
plications and concepts in Industrial Engineering. Given the vast number of issues concerning usage,
failure, success, policies, strategies, and applications of Industrial Engineering in countries around the
world, Industrial Engineering: Concepts, Methodologies, Tools and Applications addresses the demand
for a resource that encompasses the most pertinent research in technologies being employed to globally
bolster the knowledge and applications of Industrial Engineering.
Table of Contents
Volume I
Section 1
Fundamental Concepts and Theories
This section serves as a foundation for this exhaustive reference tool by addressing underlying principles essential
to the understanding of Industrial Engineering. Chapters found within these pages provide an excellent frame-
work in which to position Industrial Engineering within the field of information science and technology. Insight
regarding the critical incorporation of global measures into Industrial Engineering is addressed, while crucial
stumbling blocks of this field are explored. With 10 chapters comprising this foundational section, the reader
can learn and chose from a compendium of expert research on the elemental theories underscoring the Industrial
Engineering discipline.
Chapter 1
Defining, Teaching, and Assessing Engineering Design Skills .............................................................1
Nikos J. Mourtos, San Jose State University, USA
Chapter 2
Why Get Your Engineering Programme Accredited? ...........................................................................18
Peter Goodhew, University of Liverpool, UK
Chapter 3
Quality and Environmental Management Systems in the Fashion Supply Chain ...............................21
Chris K. Y. Lo, The Hong Kong Polytechnic University, Hong Kong
Chapter 4
People-Focused Knowledge Sharing Initiatives in Medium-High and High Technology
Companies: Organizational Facilitating Conditions and Impact on Innovation and Business
Competitiveness ....................................................................................................................................40
Nekane Aramburu, University of Deusto, Spain
Josune Sáenz, University of Deusto, Spain
Chapter 5
Integrating ‘Designerly’ Ways with Engineering Science: A Catalyst for Change within Product
Design and Development ......................................................................................................................56
Ian de Vere, Swinburne University of Technology, Australia
Gavin Melles, Swinburne University of Technology, Australia
Chapter 6
E-Learning for SMEs: Challenges, Potential and Impact .....................................................................79
Asbjorn Rolstadas, Norwegian University of Science and Technology, Norway
Bjorn Andersen, Norwegian University of Science and Technology, Norway
Manuel Fradinho, Cyntelix, the Netherlands
Chapter 7
Categorization of Losses across Supply Chains: Cases of Manufacturing Firms ................................98
Priyanka Singh, Jet Airways Limited, India
Faraz Syed, Shri Shankaracharya Group of Institutions, India
Geetika Sinha, ICICI Lombard, India
Chapter 8
Collaborative Demand and Supply Planning Networks .....................................................................108
Hans-Henrik Hvolby, Aalborg University, Denmark
Kenn Steger-Jensen, Aalborg University, Denmark
Erlend Alfnes, Norwegian University of Science and Technology, Norway
Heidi C. Dreyer, Norwegian University of Science and Technology, Norway
Chapter 9
Instructional Design of an Advanced Interactive Discovery Environment: Exploring
Team Communication and Technology Use in Virtual Collaborative Engineering
Problem Solving..................................................................................................................................117
YiYan Wu, Syracuse University, USA
Tiffany A. Koszalka, Syracuse University, USA
Chapter 10
Modes of Open Innovation in Service Industries and Process Innovation: A Comparative
Analysis...............................................................................................................................................137
Sean Kask, INGENIO (CSIC-UPV), Spain
Chapter 11
Production Competence and Knowledge Generation for Technology Transfer: A Comparison
between UK and South African Case Studies .....................................................................................159
Ian Hipkin, École Supérieure de Commerce de Pau, France
Chapter 12
Tracing the Implementation of Non-Functional Requirements ..........................................................172
Stephan Bode, Ilmenau University of Technology, Germany
Matthias Riebisch, Ilmenau University of Technology, Germany
Section 2
Development and Design Methodologies
This section provides in-depth coverage of conceptual architecture frameworks to provide the reader with a
comprehensive understanding of the emerging developments within the field of Industrial Engineering. Research
fundamentals imperative to the understanding of developmental processes within Industrial Engineering are of-
fered. From broad examinations to specific discussions on methodology, the research found within this section
spans the discipline while offering detailed, specific discussions. From basic designs to abstract development,
these chapters serve to expand the reaches of development and design technologies within the Industrial Engi-
neering community. This section includes 14 contributions from researchers throughout the world on the topic of
Industrial Engineering.
Chapter 13
Learning Parametric Designing .........................................................................................................197
Marc Aurel Schnabel, The Chinese University of Hong Kong, Hong Kong
Chapter 14
Service Design: New Methods for Innovating Digital User Experiences for Leisure ........................211
Satu Miettinen, Savonia University of Applied Sciences, Finland
Chapter 15
A Mass Customisation Implementation Model for the Total Design Process of the Fashion
System ................................................................................................................................................223
Bernice Pan, Seamsystemic Design Research, UK
Chapter 16
Integration of Fuzzy Logic Techniques into DSS for Profitability Quantification in a Manufacturing
Environment ........................................................................................................................................242
Irraivan Elamvazuthi, Universiti Teknologi PETRONAS, Malaysia
Pandian Vasant, Universiti Teknologi PETRONAS, Malaysia
Timothy Ganesan, Universiti Teknologi PETRONAS, Malaysia
Chapter 17
Control Model for Intelligent and Demand-Driven Supply Chains ....................................................262
Jan Ola Strandhagen, SINTEF Technology and Society, Norway
Heidi Carin Dreyer, Norwegian University of Science and Technology, Norway
Anita Romsdal, Norwegian University of Science and Technology, Norway
Chapter 18
Reducing Design Margins by Adaptive Compensation for Thermal and Aging Variations ...............284
Zhenyu Qi, University of Virginia, USA
Yan Zhang, University of Virginia, USA
Mircea Stan, University of Virginia, USA
Chapter 19
Modeling Closed Loop Supply Chain Systems .................................................................................313
Roberto Poles, University of Melbourne, Australia
Chapter 20
A Production Planning Optimization Model for Maximizing Battery Manufacturing
Profitability ........................................................................................................................................343
Hesham K. Alfares, King Fahd University of Petroleum & Minerals, Saudi Arabia
Chapter 21
Multi-Objective Optimization of Manufacturing Processes Using Evolutionary
Algorithms ..........................................................................................................................................352
M. Kanthababu, Anna University, India
Chapter 22
Decision Support Framework for the Selection of a Layout Type ....................................................377
Jannes Slomp, University of Groningen, The Netherlands
Jos A.C. Bokhorst, University of Groningen, The Netherlands
Chapter 23
Petri Net Model Based Design and Control of Robotic Manufacturing Cells ...................................393
Gen’ichi Yasuda, Nagasaki Institute of Applied Science, Japan
Chapter 24
Lean Thinking Based Investment Planning at Design Stage of Cellular/Hybrid Manufacturing
Systems ..............................................................................................................................................409
M. Bulent Durmusoglu, Istanbul Technical University, Turkey
Goksu Kaya, Istanbul Technical University, Turkey
Chapter 25
Internal Supply Chain Integration: Effective Integration Strategies in the Global
Context ................................................................................................................................................430
Virpi Turkulainen, Aalto University, Finland
Chapter 26
Equipment Replacement Decisions Models with the Context of Flexible Manufacturing
Cells ...................................................................................................................................................453
Ioan Constantin Dima, Valahia University of Târgovişte, Romania
Janusz Grabara, Częstochowa University of Technology, Poland
Mária Nowicka-Skowron, Częstochowa University of Technology, Poland
Chapter 27
Enhancing Engineering Education Learning Outcomes Using Project-Based Learning:
A Case Study .......................................................................................................................................464
Mousumi Debnath, Jaipur Engineering College and Research Centre, India
Mukeshwar Pandey, Jaipur Engineering College and Research Centre, India
Section 3
Tools and Technologies
This section presents an extensive coverage of various tools and technologies available in the field of Industrial
Engineering that practitioners and academicians alike can utilize to develop different techniques. These chapters
enlighten readers about fundamental research on the many tools facilitating the burgeoning field of Industrial
Engineering. It is through these rigorously researched chapters that the reader is provided with countless ex-
amples of the up-and-coming tools and technologies emerging from the field of Industrial Engineering. With 14
chapters, this section offers a broad treatment of some of the many tools and technologies within the Industrial
Engineering field.
Chapter 28
Semantic Technologies in Motion: From Factories Control to Customer Relationship
Management ........................................................................................................................................477
Ricardo Colomo-Palacios, Universidad Carlos III de Madrid, Spain
Chapter 29
Similarity-Based Cluster Analysis for the Cell Formation Problem ..................................................499
Riccardo Manzini, University of Bologna, Italy
Riccardo Accorsi, University of Bologna, Italy
Marco Bortolini, University of Bologna, Italy
Chapter 30
Performance Comparison of Cellular Manufacturing Configurations in Different Demand
Profiles ................................................................................................................................................522
Paolo Renna, University of Basilicata, Italy
Michele Ambrico, University of Basilicata, Italy
Chapter 31
Optimization and Mathematical Programming to Design and Planning Issues in Cellular
Manufacturing Systems under Uncertain Situations ..........................................................................539
Vahidreza Ghezavati, Islamic Azad University, Iran
Mohammad Saidi-Mehrabad, University of Science and Technology, Iran
Mohammad Saeed Jabal-Ameli, University of Science and Technology, Iran
Ahmad Makui, University of Science and Technology, Iran
Seyed Jafar Sadjadi, University of Science and Technology, Iran
Chapter 32
Multi-Modal Assembly-Support System for Cellular Manufacturing ...............................................559
Feng Duan, Nankai University, China
Jeffrey Too Chuan Tan, The University of Tokyo, Japan
Ryu Kato, The University of Electro-Communications, Japan
Chi Zhu, Maebashi Institute of Technology, Japan
Tamio Arai, The University of Tokyo, Japan
Description:Industrial engineering affects all levels of society, with innovations in manufacturing and other forms of engineering oftentimes spawning cultural or educational shifts along with new technologies. This book serves as a vital compendium of research, detailing the latest research, theories, and case