Implementing and Administering Avaya Aura® Media Server Release 7.8

274 Pages·2017·6.25 MB·English

by  Avaya Inc.

Implementing and Administering Avaya
Aura® Media Server
Release 7.8
Issue 10
October 2019
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Contents
Chapter 1: Introduction.......................................................................................................... 13
Purpose................................................................................................................................ 13
Chapter 2: New in this release............................................................................................... 14
WebRTC Video Support......................................................................................................... 14
System Manager enrollment updates...................................................................................... 14
IPv6 Enhancements.............................................................................................................. 15
SNMPv3 Support.................................................................................................................. 15
Chapter 3: Management interface......................................................................................... 16
Introduction to Element Manager............................................................................................ 16
EM installation...................................................................................................................... 16
Web browser configuration..................................................................................................... 16
Enabling SSL file downloads in IE..................................................................................... 17
Adding EM to the trusted sites list in IE............................................................................. 17
EM overview......................................................................................................................... 18
EM interface......................................................................................................................... 21
Setting the content pane refresh frequency.............................................................................. 23
Advanced settings and engineering parameters....................................................................... 23
Chapter 4: Basic management tasks.................................................................................... 24
Signing in to EM.................................................................................................................... 24
Observing the current operational status by using EM.............................................................. 24
Starting and stopping the media server................................................................................... 25
Setting the operational state................................................................................................... 26
Managing the High Availability state........................................................................................ 27
Viewing the software inventory............................................................................................... 29
Reviewing the PVI Check results............................................................................................ 29
System configuration and trace logs....................................................................................... 30
Enabling Debug Tracing................................................................................................... 30
Downloading log capture by using a web browser.............................................................. 31
Downloading a log capture by using the command-line mode............................................. 31
Obtaining the UUID of a media server..................................................................................... 32
Changing users for EM login on Linux®................................................................................... 32
Chapter 5: Configuration........................................................................................................ 34
Configuration overview.......................................................................................................... 34
N+1 Load Sharing cluster configuration................................................................................... 34
Configuring a Primary server for a cluster.......................................................................... 35
Configuring a Secondary server for a cluster..................................................................... 37
Configuring a Standard server for a cluster........................................................................ 38
Configuring the replication settings for a cluster................................................................. 40
Configuring SIP load balancing for a cluster...................................................................... 40
October 2019 Implementing and Administering Avaya Aura® Media Server 5
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Contents
Replication of configuration settings in a cluster................................................................. 41
1+1 High Availability cluster configuration................................................................................ 42
1+1 High Availability cluster synchronization overview........................................................ 42
Restrictions and limitations of 1+1 High Availability clusters................................................ 43
Configuring the Primary server for High Availability............................................................ 44
Configuring the Backup server for High Availability............................................................. 46
Completing 1+1 High Availability cluster configuration........................................................ 47
Enabling High Availability................................................................................................. 48
Reviewing High Availability configuration and status........................................................... 49
Locking and unlocking the High Availability state................................................................ 51
Recovering from network isolation.................................................................................... 52
Changing the Service IPv4 or IPv6 Addresses for a High Availability configuration................ 53
Adding an IPv6 Service Address to a High Availability configuration.................................... 54
Disabling High Availability................................................................................................ 55
Replication of configuration settings in a High Availability cluster......................................... 57
Replication of Content Store data between clusters.................................................................. 57
Configuring replication of Content Store data between clusters........................................... 57
Disabling replication of Content Store data between clusters.............................................. 58
Returning servers to a cluster................................................................................................. 59
Removing servers from a cluster............................................................................................ 59
License configuration............................................................................................................. 60
Configuring WebLM Server licensing................................................................................ 60
Configuring Nodal Licensing............................................................................................. 62
Updating Nodal Licensing keys......................................................................................... 63
License utilization alarm threshold configuration................................................................ 63
Server profile configuration..................................................................................................... 64
Setting the capacity profile............................................................................................... 64
Setting the media server function...................................................................................... 65
Viewing the server hardware properties............................................................................. 65
Setting the processor affinity configuration......................................................................... 66
Network settings configuration................................................................................................ 67
Setting the administrative name and description................................................................ 67
Setting the network time source server.............................................................................. 67
Configuring SOAP........................................................................................................... 67
Configuring connection security options............................................................................ 68
Configuring TLS ciphers for connections........................................................................... 69
Configuring transmit prioritization...................................................................................... 70
Selecting IP interface assignments................................................................................... 71
Configuring name resolution............................................................................................. 73
Changing media port ranges............................................................................................ 73
Changing media server component port assignments......................................................... 74
Changing the EM server ports.......................................................................................... 74
SNMP Configuration.............................................................................................................. 75
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Contents
SNMP Users................................................................................................................... 76
SNMP Trap Destinations.................................................................................................. 79
SNMP Trap Routes......................................................................................................... 81
Enabling SNMP traps...................................................................................................... 83
Disabling SNMP traps...................................................................................................... 84
Configuring SNMP Agent................................................................................................. 84
®
Configuring the Avaya Aura MS SNMP agent when Net SNMP is installed after Avaya
Aura® MS is installed....................................................................................................... 85
Computer name and IP address modification........................................................................... 85
Changing the computer name on Linux®............................................................................ 86
Changing the IP address on Linux®................................................................................... 87
SIP configuration................................................................................................................... 88
Configuring SIP general settings....................................................................................... 88
Adding SIP domains........................................................................................................ 90
Adding SIP accounts....................................................................................................... 91
Configuring SIP trusted nodes.......................................................................................... 92
Configuring SIP routes..................................................................................................... 92
Configuring SIP route properties....................................................................................... 94
Editing a SIP domain or a SIP account.............................................................................. 96
Changing the SIP account password................................................................................. 96
Deleting a SIP domain or a SIP account............................................................................ 96
Editing a SIP trusted node or a SIP route.......................................................................... 97
Deleting a SIP trusted node or a SIP route........................................................................ 97
MRCP configuration.............................................................................................................. 97
Configuring an MRCP general settings.............................................................................. 98
Adding an MRCP server.................................................................................................. 99
Adding MRCP server resources...................................................................................... 101
Adding an MRCP pool................................................................................................... 103
Adding a server to an MRCP pool................................................................................... 105
Adding custom MRCP vendors....................................................................................... 105
Editing custom MRCP vendors....................................................................................... 106
Deleting custom MRCP vendors..................................................................................... 107
Editing an MRCP server or server resources................................................................... 107
Deleting an MRCP server............................................................................................... 108
Deleting MRCP server resources.................................................................................... 108
Editing an MRCP pool................................................................................................... 108
Changing status of MRCP pools..................................................................................... 109
Deleting an MRCP pool................................................................................................. 109
Removing MRCP servers from a pool.............................................................................. 110
REST configuration.............................................................................................................. 110
Enabling secure REST requests..................................................................................... 110
Disabling secure REST requests..................................................................................... 111
Media processing configuration............................................................................................. 111
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Contents
Configuring QoS monitoring settings............................................................................... 111
Configuring QoS streaming settings................................................................................ 113
Configuring silence suppression..................................................................................... 113
Configuring Aurix Speech Search Engine........................................................................ 114
Enabling dual unicast monitoring..................................................................................... 115
Enabling and configuring audio codec settings................................................................. 115
Removing an audio codec.............................................................................................. 116
Enabling the video media processor................................................................................ 117
Enabling and configuring video codec settings................................................................. 117
Removing a video codec................................................................................................ 118
Enabling and configuring digit relay settings..................................................................... 119
Removing a digit relay method....................................................................................... 120
WebRTC configuration................................................................................................... 120
Media security configuration........................................................................................... 123
Music streaming configuration.............................................................................................. 127
Real Simple Syndication (RSS) provider......................................................................... 128
HTTP/MP3 provider....................................................................................................... 129
HTTP Live Streaming (HLS) provider.............................................................................. 129
Music stream transcoding.............................................................................................. 130
Configuring an HTTP proxy for external music source access........................................... 130
Adding a streaming music source................................................................................... 131
Editing a streaming music source................................................................................... 133
Deleting a streaming music source................................................................................. 133
Locking and unlocking a streaming music source............................................................. 134
Security configuration.......................................................................................................... 134
Configuring the System Manager settings....................................................................... 135
Creating a new certificate signed by System Manager in the key store............................... 135
Creating a new certificate to be signed by other Certificate Authorities in the key store....... 136
Creating a new self-signed certificate in the key store....................................................... 136
Processing a Certificate Signing Request Response in the key store................................. 136
Assigning a certificate to a service profile........................................................................ 137
Importing a key certificate to the key store ...................................................................... 137
Exporting a key store certificate in PEM format................................................................ 137
Exporting a key store certificate with a key...................................................................... 138
Importing a trust certificate to the trust store.................................................................... 138
Importing a Trust Certification Revocation List................................................................. 139
Downloading Certification Revocation List....................................................................... 139
Deleting Certificate Authorities from the trust store........................................................... 139
Content Store configuration.................................................................................................. 140
Configuring Content Store location.................................................................................. 140
EM preferences configuration............................................................................................... 141
Configuring time zone preferences.................................................................................. 141
Setting Login security warning text.................................................................................. 141
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Contents
Chapter 6: System Manager enrollment............................................................................. 142
Avaya Aura® System Manager enrollment overview............................................................... 142
Pre-Enrollment steps on the System Manager....................................................................... 143
Enrolling a cluster in System Manager.................................................................................. 144
Disenrolling a cluster from System Manager.......................................................................... 147
Adding a media server to an enrolled cluster......................................................................... 147
Removing a media server from an enrolled cluster................................................................. 149
Location and application assignment on System Manager...................................................... 150
Pre-Discovery steps on the on the System Manager.............................................................. 151
Chapter 7: Media file provisioning...................................................................................... 153
Media file format.................................................................................................................. 153
Media storage in Avaya Aura® MS Content Store................................................................... 153
Overview of the EM Media Management tool......................................................................... 154
Media Provisioning.............................................................................................................. 155
Adding a content namespace......................................................................................... 155
Renaming a content namespace.................................................................................... 156
Deleting a content namespace....................................................................................... 156
Viewing namespace content........................................................................................... 156
Adding a content group.................................................................................................. 157
Adding media files to a content group............................................................................. 158
Downloading media files to your computer....................................................................... 159
Renaming a content group............................................................................................. 159
Deleting a content group................................................................................................ 160
Batch provision media................................................................................................... 160
Searching for a media file............................................................................................... 162
Renaming a media file................................................................................................... 163
Moving a media file........................................................................................................ 164
Copying a media file...................................................................................................... 164
Deleting a media file...................................................................................................... 165
Chapter 8: Application management.................................................................................. 166
Enabling the VoiceXML interpreter........................................................................................ 166
Adding VoiceXML custom applications.................................................................................. 166
Editing VoiceXML custom applications.................................................................................. 167
Application interpreter configuration...................................................................................... 167
Configuring RFC5707 (MSML) interpreter....................................................................... 167
Configuring VoiceXML interpreter................................................................................... 168
Viewing or changing application operational state.................................................................. 168
Viewing or changing custom application operational state....................................................... 169
Configuring application signaling translations......................................................................... 169
Deleting application signaling translations............................................................................. 171
Deleting a custom application............................................................................................... 171
Chapter 9: Backup and restore............................................................................................ 172
Backup and restore overview............................................................................................... 172
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Contents
Configuring a backup task.................................................................................................... 172
Running a backup task........................................................................................................ 175
Deleting a backup task......................................................................................................... 176
Editing a backup destination................................................................................................. 176
Restoring from the local destination...................................................................................... 176
Uploading a backup file for restore........................................................................................ 177
Viewing the backup and restore history log............................................................................ 178
Configuring the history log.................................................................................................... 178
Using the command-line backup and restore tool................................................................... 179
®
Chapter 10: Avaya Aura MS monitoring............................................................................ 182
Element status viewing........................................................................................................ 182
Viewing cluster status.......................................................................................................... 182
Monitoring alarms................................................................................................................ 183
Event Logs......................................................................................................................... 186
Viewing event logs........................................................................................................ 187
Configuring event log throttling....................................................................................... 189
Configuring log filter settings.......................................................................................... 190
Viewing security logs..................................................................................................... 192
Configuring log privacy settings...................................................................................... 193
Configuring SysLog settings........................................................................................... 193
Configuring event log settings........................................................................................ 194
Monitor active sessions........................................................................................................ 194
Viewing current active sessions...................................................................................... 194
Viewing details for a specific session.............................................................................. 195
Releasing a session...................................................................................................... 196
Monitoring system performance............................................................................................ 197
Reports.............................................................................................................................. 212
Viewing the Traffic Summary report................................................................................ 212
OM monitoring.................................................................................................................... 212
Configuring OM settings................................................................................................. 212
Configuring OM delivery................................................................................................. 214
Configuring OM archiving............................................................................................... 214
Monitoring protocol connections........................................................................................... 215
Monitoring music streams.................................................................................................... 216
Advanced system monitoring................................................................................................ 216
Viewing component status............................................................................................. 216
Viewing advanced protocols........................................................................................... 217
SDR monitoring................................................................................................................... 217
Reviewing SDRs........................................................................................................... 218
Determining peak session traffic..................................................................................... 219
Summarizing daily inbound traffic................................................................................... 220
Analyzing hourly inbound traffic details............................................................................ 221
Reviewing a monitored SDR........................................................................................... 222
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