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Human-computer interaction : theory and practice part 1 PDF

1345 Pages·2003·88.482 MB·English
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Human - Computer Interaction: Theory and Practice (Part I) Volume 1 Human Factors and Ergonomics Gavriel Salvendy, Series Editor Bullinger, H.-J., and Ziegler, J. (Eds.): Human-Computer Interaction: Ergonomics and User Interfaces, Volume 1 of the Proceedings of the 8th International Conference on Human-Computer Interaction Bullinger, H.-J., and Ziegler, J. (Eds.): Human-Computer Interaction: Communication. Cooperation, and Application Design, Volume 2 of the Proceedings of the 8th International Conference on Human-Computer Interaction Hollnagel, E. (Ed.) : Handbook of Cognitive Task Design Meister, D. (Ed.) : Conceptual Foundations of Human Factors Measurement Meister, D., and Enderwick, T. (Eds.) : Human Factors in System Design, Development, and Testing Smith, M. J., Salvendy, F., Harris, D., and Koubeck, R. J. (Eds.): Usability Evaluation and Interface Design: Cognitive engineering, Intelligent Agents and Virtual Reality Smith, M. J., and Salvendy, G. (Eds.): Systems, Social and Internationalization Design of Human-Computer Interaction Stephanidis, C. (Ed.) : Universal Access in HCI: Towards an Information Society for All Stephanidis, C. (Ed.): User Interfaces for All: Concepts, Methods, and Tools Ye, N. (Ed.): The Handbook of Data Mining Jacko, J., and Stephanidis, C. (Eds.): Human-Computer Interaction: Theory and Practice (Part I) Stephanidis, C., and Jacko, J. (Eds.) : Human-Computer Interaction: Theory and Practice (Part II) Harris, D., Duffy, V., Smith, M., and Stephanidis, C. (Eds.): Human-Centred Computing: Cognitive, Social and Ergonomic Aspects Stephanidis, C. (Ed.): Universal Access in HCI: Inclusive Design in the Information Society Human - Computer Interaction: Theory and Practice (Part I) Volume 1 of the Proceedings of HCI International 2003 10th International Conference on Human - Computer Interaction Symposium on Human Interface (Japan) 2003 5th International Conference on Engineering Psychology and Cognitive Ergonomics 2nd International Conference on Universal Access in Human - Computer Interaction 22 - 27 June 2003, Crete, Greece Edited by Julie Jacko Georgia Institute of Technology Constantine Stephanidis ICS-FORTH and University of Crete 2003 LAWRENCE ERLBAUM ASSOCIATES, PUBLISHERS Mahwah, New Jersey London Copyright © 2003 by Lawrence Erlbaum Associates, Inc. All rights reserved. No part of this book may be reproduced in any form, by photostat, microform, retrieval system, or any other means, without prior written permission of the publisher. Lawrence Erlbaum Associates, Inc., Publishers 10 Industrial Avenue Mahwah, New Jersey 07430 Human-Computer Interaction : Theory and Practice (Part I) / edited by Julie Jacko and Constantine Stephanidis. p. cm. Includes bibliographical references and index. ISBN 0-8058-4930-0 (cloth : alk. paper) (Volume 1) ISBN 0-8058-4931-9 (Volume 2) ISBN 0-8058-4932-7 (Volume 3) ISBN 0-8058-4933-5 (Volume 4) ISBN 0-8058-4934-3 (Set) 2003 Books published by Lawrence Erlbaum Associates are printed on acid-free paper, and their bindings are chosen for strength and durability. 10 9 8 7 6 5 4 3 21 Preface The 10th International Conference on Human-Computer Interaction, HCI International 2003, is held in Crete, Greece, 22-27 June 2003, jointly with the Symposium on Human Interface (Japan) 2003, the 5th International Conference on Engineering Psychology and Cognitive Ergonomics, and the 2nd International Conference on Universal Access in Human-Computer Interaction. A total of 2986 individuals from industry, academia, research institutes, and governmental agencies from 59 countries submitted their work for presentation, and only those submittals that were judged to be of high scientific quality were included in the program. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human- computer interaction, including the cognitive, social, ergonomic, and health aspects of work with computers. These papers also address major advances in knowledge and effective use of computers in a variety of diversified application areas, including offices, financial institutions, manufacturing, electronic publishing, construction, health care, disabled and elderly people, etc. We are most grateful to the following cooperating organizations: • Chinese Academy of Sciences • Asociacion Interaccion Persona • Japan Management Association Ordenador - AIPO (Spain) • Japan Ergonomics Society • Gesellschaft fur Informatik e.V - GI • Human Interface Society (Japan) (Germany) • Swedish Interdisciplinary Interest Group • European Research Consortium for for Human Computer Interaction - Information and Mathematics - ERCIM STIMDI The 258 papers contributing to this volume (Vol. 1) cover the following areas: • Design Approaches, Methods and • Web Design and Usability Tools • Learning and Edutainment • HCI Methodologies and Perspectives • Virtual, Mixed and Augmented • Usability Environments • Design and Evaluation Studies The selected papers on other HCI topics are presented in the accompanying three volumes: Volume 2 by C. Stephanidis and J. Jacko, Volume 3 by D. Harris, V. Duffy, M. J. Smith and C. Stephanidis, and Volume 4 by C. Stephanidis. We wish to thank the Board members, listed below, who so diligently contributed to the overall success of the conference and to the selection of papers constituting the content of the four volumes. Organizational Board John R. Wilson, UK Niels Ole Bernsen, Denmark Sakae Yamamoto, Japan Hans-Joerg Bullinger, Germany Li Zheng, China Masaaki Kurosu, Japan Bernhard Zimolong, Germany Zhengjie Liu, China Ben Shneiderman, USA Human-Computer Interaction Michael J. Smith, USA Albert G. Arnold, Netherlands Jean-Claude Sperandio, France Sebastiano Bagnara, Italy Hiroshi Tamura, Japan Nigel Bevan, UK Klaus-Peter Faehnrich, Germany Ergonomics and Health Aspects of Work Pierre Falzon, France with Computers Xiaowen Fang, USA Arne Aaras, Norway Sheue-Ling Hwang, ROC Pascale Carayon, USA Judy Kay, Australia Barbara G. Cohen, USA Nancy Lightner, USA Marvin J. Dainoff, USA Kari Lindstroem, Finland Martin Helander, Singapore Aaron Marcus, USA Bentzion Karsh, USA Masaki Nakagawa, Japan Waldemar Karwowski, USA Celestine A. Ntuen. USA Peter Kern, Germany Katsuhiko Ogawa, Japan Danuta Koradecka, Poland Kjell Ohlsson, Sweden Helmut Krueger, Switzerland Gary M. Olson, USA Holger Luczak, Germany Thomas Rist, Germany Aura C. Matias, Philippines Michelle M. Robertson. USA Takao Ohkubo, Japan Andrew L. Sears, USA Susumu Saito, Japan Pentti K. Seppala, Finland Steven L. Sauter, USA Kay M. Stanney, USA Dominique L. Scapin, France Tomio Watanabe. Japan Naomi Swanson, USA Nong Ye, USA Gunnela Westlander, Sweden Wenli Zhu, USA Juergen Ziegler, Germany Human Interface and the Management of Information Engineering Psychology7 and Cognitive Lajos Balint, Hungary Ergonomics Gunilla Bradley, Sweden Chris Baber, UK Alan H.S. Chan, Hong Kong Kenneth R. Boff, USA Helmut Degen, Germany Guy Boy, France Michitaka Hirose, Japan Pietro Carlo Cacciabue, Italy Yasufumi Kume, Japan Judy Edworthy, UK Mark R. Lehto, USA James Fisher, South Africa Kee Yong Lim, Singapore Arthur Fisk, USA Fiona Nah, USA Curt R. Graeber, USA Shogo Nishida, Japan Erik Hollnagel, Sweden Leszek Pacholski, Poland Kenji Itoh, Japan Jennifer J. Preece, USA Peter Jorna, Netherlands Robert W. Proctor, USA Kenneth R. Laughery, Sr.. USA Francois Sainfort, USA Nicolas Marmaras. Greece Tjerk W. van der Schaaf, Netherlands David Morrison, Australia Lawrence M. Schleifer, USA Sundaram Narayanan. USA Karel Vredenburg, Canada Reiner Onken. Germanv VI Eduardo Salas, USA Arthur I. Karshmer, USA Dirk Schaefer, France Alfred Kobsa, USA Neville A. Stanton, UK Mark Maybury, USA Michael Pieper, Germany Universal Access in Human-Computer Angel R. Puerta, USA Interaction Anthony Savidis, Greece Julio Abascal, Spain Christian Stary, Austria Demosthenes Akoumianakis, Greece Hirotada Ueda, Japan Elizabeth Andre, Germany Jean Vanderdonckt, Belgium David Benyon, UK Gregg C. Vanderheiden, USA Noelle Carbonell, France Annika Waern, Sweden Pier Luigi Emiliani, Italy Gerhard Weber, Germany Michael C. Fairhurst, UK Harald Weber, Germany Gerhard Fischer, USA Michael D. Wilson, UK Ephraim Glinert, USA Toshiki Yamaoka, Japan Jon Gunderson, USA Ilias lakovidis, EU We also wish to thank the following external reviewers: Chrisoula Alexandraki, Greece Elizabeth Longmate, UK Margherita Antona, Greece Fabrizia Mantovani, Italy loannis Basdekis, Greece Panos Markopoulos, Netherlands Boris De Ruyter, Netherlands Yannis Pachoulakis, Greece Babak Farschian, Norway Zacharias Protogeros, Greece Panagiotis Karampelas, Greece Vassilios Zarikas, Greece Leta Karefilaki, Greece This conference could not have been held without the diligent work and outstanding efforts of Stella Vourou, the Registration Chair, Maria Pitsoulaki, the Program Administrator, Maria Papadopoulou, the Conference Administrator, and George Papatzanis, the Student Volunteer Chair. Also, special thanks to Manolis Verigakis, Zacharoula Petoussi, Antonis Natsis, Erasmia Piperaki, Peggy Karaviti and Sifis Klironomos for their help towards the organization of the Conference. Finally recognition and acknowledgement is due to all members of the HCI Laboratory of ICS- FORTH. Constantine Stephanidis Julie A. Jacko Don Harris ICS-FORTH and University of Georgia Institute of Technology, Cranfield University, Crete, GREECE USA UK Vincent G. Duffy Michael J. Smith Mississippi State University, University of Wisconsin- USA Madison, USA June 2003 vu HCI International 2005 The llth International Conference on Human-Computer Interaction, HCI International 2005, will take place jointly with: Symposium on Human Interface (Japan) 2005 6th International Conference on Engineering Psychology and Cognitive Ergonomics 3rd International Conference on Universal Access in Human-Computer Interaction 1st International Conference on Virtual Reality 1st International Conference on Usability and Internationalization The conference will be held in Las Vegas, Nevada, 22-27 July 2005. The conference will cover a broad spectrum of HCI-related themes, including theoretical issues, methods, tools and processes for HCI design, new interface techniques and applications. The conference will offer a pre- conference program with tutorials and workshops, parallel paper sessions, panels, posters aid exhibitions. For more information please visit the URL address: http://hcii2005.engr.wisc.edu General Chair: Gavriel Salvendy Purdue University School of Industrial Engineering West Lafayette, IN 47907-2023 USA Telephone: +1(765)494-5426 Fax: +1(765)494-0874 Email: [email protected] http://gilbreth.ecn.purdue.edu/~salvendy and Department of Industrial Engineering Tsinghua University, P.R. China The proceedings will be published by Lawrence Erlbaum and Associates. VHI Table of Contents Section 1. Design Approaches, Methods and Tools Use Case Maps: A Visual Notation for Scenario-Based User Requirements 3 Asmaa Alsumait, Ahmed Seffah, Thiruvengadam Radhakrishnan A Socio-centric Model of User Interactions 8 David Ambaye Tools for task-based interaction and collaboration analysis 13 Nikolaos Avouris, George Fiotakis, Nikolaos Tselios, Vassilis Komis The Semiotic Engineering Use of Models for Supporting Reflection-in-Action 18 Simone Barbosa, Clarisse Sieckenius de Souza, Maira Greco de Paula Levels of Guidance 23 Andrew Basden Guidelines and Freedom in Proximal User Interfaces 28 Andrew Basden It's all in a days work of a software engineer 33 Inger Boivie, Jan Gulliksen, Bengt Goransson Semiotic Conference: Work Signs and Participatory Design 38 Rodrigo Bonacin, M. Cecilia Baranauskas Creative Design of Interactive Products and Use of Usability Guidelines - a Contradiction? 43 Michael Burmester, Joachim Machate Study of Spatial Biological Systems using a Graphical User Interface 48 Nigel Burroughs, George Tsibidis, William Gaze, Liz Wellington The use of Metaphors for Interaction between Children and Children's sites 53 Alessandra Carusi, VeraNojima Can novice designers apply usability criteria and recommendations to make web sites easier to .„ use?o JO Aline Chevalier, Melody Ivory Learning from Museum Visits: Shaping Design Sensitivities 63 Luigina Ciolfi, Liam Bannon Scenarios in the model-based process for design and evolution of cooperative applications 68 Bertrand David, Rene Chalon, Olivier Delotte, Gerald Vaisman Configuring the Design Process - Applying the JIET Design Process Framework 73 Helmut Degen, Sonja Pedell, Stefan Schoen Finding Decisions Through Artefacts 78 Alan Dix, Devina Ramduny-Ellis, Paul Rayson, Victor Onditi, Ian Sommerville, Adrian Mackenzie The Constrained Ink Metaphor 83 Bjorn Eiderback, Sinna Lindquist, Bosse Westerlund Meta—Design: Beyond User-Centered and Participatory Design 88 Gerhard Fischer Usability Patterns in Software Architecture 93 Eelke Folmer, Jan Bosch Bridging the Gap between Scenarios and Formal Models 98 Peter Forbrig, Anke Dittmar A Layered Approach for Designing Multiple User Interfaces from Task and Domain Models 103 Elizabeth Furtado, Joao Jose Vasco Furtado, Quentin Limbourg, Jean Vanderdonckt, Wilker Bezerra Silva, Daniel William Tavares Rodrigues, Leandro da Silva Taddeo A Pattern Framework for Eliciting and Delivering UCD Knowledge and Practices 108 Ashraf Gaffar, Homa Javahery, Ahmed Seffah Towards virtual intuitive tools for computer aided design 113 Yvon Gardan, Erwan Malik, Estelle Perrin IX

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