How Big Business Performs This page intentionally blank HOW BIG BUSINESS PERFORMS PRIVATE PERFORMANCE AND PUBLIC POLICY ANALYSING THE PROFITS OF AUSTRALIA'S LARGEST ENTERPRISES DRAWING ON THE UNIQUE DATA OF IBIS BUSINESS INFORMATION Edited by PETER DAWKINS, MICHAEL HARRIS and STEPHEN KING Allen & Unwin in association with Melbourne Institute of Applied Economic and Social Research © Individual authors for their chapters, 1999. All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without prior permission in writing from the publisher. First published in 1999 by Allen & Unwin 9 Atchison Street, St Leonards NSW 1590 Australia Phone: (61 2) 8425 0100 Fax: (61 2) 9906 2218 E-mail: [email protected] Web: http://www.allen-unwin.com.au National Library of Australia Cataloguing-in-Publication entry: How big business performs: private performance and public policy. Includes index. ISBN 1 86448 867 0. 1. Organisational effectiveness — Australia. 2. Corporate profits — Australia. 3. Industrial management — Australia. 4. Corporations — Australia. I. Dawkins, Peter. II. King, Stephen. III. Harris, Michael. IV. Melbourne Institute of Applied Economic and Social Research Desktop publishing by Melbourne Institute of Applied Economic and Social Research, The University of Melbourne (Nellie Lentini and Rosy Qin) Printed and bound by SRM Production Services, SDN BHD, Malaysia Foreword Phillip K. Ruthven Big businesses, employing over 200 persons or with assets over $200 million, number less than 3,000 of Australia's over 1.1 million enterprises or just 0.2%. Yet they account for some 62% of the nation's expected revenue of $1.6 trillion in 1999. This is big business. Further, these enterprises employ around 3.4 million (40%) of the nation's workforce and account for nearly half of Australia's gross domestic product (GDP) of close to $590 billion in the 1999 calendar year. Big business is deserving of close analysis in terms of performance and public policy. This book is a landmark study, with high praise due to the Melbourne Institute of Applied Economic and Social Research for its initiative and the book's many contributors. My own firm is delighted to be associated with its production in terms of providing reference data. Perspective is always useful in an age of increasing specialisation, new and old vested interests, yet in a world that is becoming borderless. While small and medium enterprises are lauded as vital to an economy — which they are in terms of employment (60%) and entrepreneurism — their share of the nation's revenue is less than many would have us believe: small enterprises (<20 employees), 26%; medium enterprises (20-199 employees), 12%. And, surprisingly, big business is no longer synonymous with government which now accounts for just 19% of the nation's revenue of which government business enterprises are under 8% and general government around 11% — both being reduced through continuing privatisation and outsourcing. Overall, these data and trends tell us that private sector big business is a force to be acknowledged, and a sector to understand better in terms of performance. Even more important is how good performance is achieved; and this book tackles this question with precision and insight. How Big Business Performs vi Mindful of the retreat of government from the production side of the economy, albeit retreating more slowly from the expenditure or consumption side of the economy, Part 3 of this book addresses public policy: governments are not about to abrogate their over- arching responsibilities to electorates. The concept of big businesses is not new of course. In feudal times, regents and the aristocracy at large controlled big endeavours. However, in the Industrial Age, entrepreneurism and meritocracy began to displace plutocracy; and the freemarket marshalling of large amounts of capital gave birth to corporations. With the advent of yet another new age in the mid 1960s — the post-industrial or infotronics age (of service industries and IT&T) — coupled with the emerging borderless world of trade, information, finance and investment1 we are seeing radical changes to corporations. These changes include internationalisation, outsourcing, flatter structures, franchising, leasing (rather than ownership) of hard assets and much more. Many of these changes are addressed in this book also. Source: IBIS November 1998. Figure 0.1 Industres in Australia Economy (Share of GDP by Broad Sector) Foreword vii The economic arena in which all enterprises now operate is unrecognisable from that of a century ago. Competition is more fierce and global. Businesses are becoming more conscious of the wider environments in which they operate, taking more of an outside-in approach to planning and strategy compared with the more insular inside-out approach of defence and tactics in the Agrarian and Industrial Ages. As profound is the changing industry mix in modern economies, shown in Figure 0.1 representing Australia's economy from 1800 to 2030 (forecast). It shows the simple evolution of industries, aggregated into seventeen industry divisions and, in turn, aggregated into five sectors: primary; secondary; tertiary; quaternary (information based); and quinary (personal and household services based). It is the quaternary and quinary sectors that are in ascendancy — diluting the relative importance of primary and secondary sectors — and creating growth in opportunities for investment, exports and jobs. Indeed, over half of Australia's 8.7 million jobs at the end of 1998 have been created from new service industries since 1965; and these new industries and emerging modern corporations will create over 80% of all new jobs over the next several decades. Interestingly, the tertiary sector has remained a somewhat constant share of GDP and employment over the past two centuries. This suggests that this cluster of industries — commerce, transport and public administration/defence — is a core infrastructure of any economy at any time. Over 100 years ago, in the mid 1890s, the biggest 100 enterprises (of which only fourteen remain in 1999!) were predominantly in the tertiary sector; in 1997 this was still the case, but less so. Table 0.1 (below) makes for an interesting comparison. At least the quaternary and quinary sectors now have more than token (if any) players compared with 1894. Table 0.1 Largest 100 Enterprises (on Net Assets Basis) Industry Sector 1894 1997 Primary 11 6 Secondary 14 33 Tertiary 74 51 Quaternary 1 5 Quinary 0 5 Total 100 100 How Big Business Performs viii Table 0.2 Top 30 Listed Companies by Weighted Return on Equity (%) 1993 1994 1995 1996 1997 Average US 10.4 20.5 20.5 23.3 22.3 19.4 UK 10.7 14.4 16.6 18.0 17.4 15.4 Australia 8.3 11.1 12.4 11.4 9.7 10.6 This book, however, concentrates on performance. The authors suggest focus and innovation are two of the vital characteristics if not precursors to sustained high performance. This is timely given Australia's tardiness in the big business group to match results coming out of the US and the UK. Taking just the 30 largest enterprises (on a market capitalisation basis) in the US, UK and Australia over a five year period, the findings are sobering as Table 0.2 (above) reveals. So what are the US and UK corporations doing differently? My own firm puts focus at the top of the list of reasons; and we could be persuaded to lift `pursuing intellectual property' (innovation) higher up as the findings of this book does. 1. They are focusing on single industries rather than diversification (conglomeration). 2. They are outsourcing non-core activities and functions. 3. They are jettisoning hard assets from their balance sheets (land, buildings and equipment plus stock and debtors) via securitisation, operating leases, `just-in-time' inventory systems and factoring. 4. They are pursuing intellectual property, that unique cocktail of systems and skills, with high R&D. 5. They are aggressively globalising their new age service industries, and utilities. 6. They are leading first and managing second. 7. They are alliancing, networking and franchising. Among the 100 most successful large Australian enterprises (in return on equity terms) over the five-year period 1993 to 1997, 86% were highly focused (predominantly in one only of the 465 classes of industry in the economy) and enjoyed an average return on shareholders' Foreword ix funds (after tax) of 34.4% over this five-year period. The 100 most diversified big businesses languished with an average return of just 8.6% over the same five-year period! As suggested earlier, the arena for big business is changing dramatically with terrifying attrition rates as we prepare to enter the 21st Century. Just fourteen of the 100 largest corporations of 1894 are still with us in 1999, the rest being absorbed by predators (or gone broke). In recent decades, one-third of the Top 100 enterprises drop out each decade. Of the 1980 Top 100 list, just 33-34% of the players will remain as parent corporations by the year 2000. These facts make the reading of this well-researched book compulsory, if not a condition of survival. Endnote 1. Note the development of the Multilateral Agreement on Investment and the formation of the World Trade Organisation.