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Handbook of Server Management and Administration: 1999 PDF

540 Pages·1998·31.915 MB·\540
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Handbook of SERVER MANAGEMENT and ADMINISTRATION 1999 \ Handbook of SERVER MANAGEMENT and ADMINISTRATION 1999 Kristin B. Marks Editor A AUERBACH Boca Raton London New York Boca Raton London New York Washington, D.C. CRC Press is an imprint of the Taylor & Francis Group, an informa business First published 1999 by CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 Reissued 2018 by CRC Press © 1999 by CRC Press, LLC CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including pho- tocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www.copyright.com (http:// www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that provides licenses and registration for a variety of users. For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data Handbook of server management and administration / Kristin B. Marks, editor. – 1999 ed. p. cm. Includes index. ISBN 0-8493-9959-9 (alk. paper) 1. Client/server computing—Management. I. Marks, Kristin B. QA76.9.C55H355 1998 658’ .05436–dc21 98-34583 A Library of Congress record exists under LC control number: 98034583 Publisher’s Note The publisher has gone to great lengths to ensure the quality of this reprint but points out that some imperfections in the original copies may be apparent. Disclaimer The publisher has made every effort to trace copyright holders and welcomes correspondence from those they have been unable to contact. ISBN 13: 978-1-315-89365-5 (hbk) ISBN 13: 978-1-351-07275-5 (ebk) Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com Contributors GERALD L. BAHR, Networking Consultant, Roswell, GA ROBERT BRAINARD, Director of Internet Products, Microtest, Phoenix, AZ STEVEN P. CRAIG, Managing Partner, Venture Resources Management Systems, Lake Forest, CA JON DAVID, President, The Fortress, New City, NY PAUL DAVIS, Director of Strategic Marketing, WRQ, Seattle, WA DENNIS DILLMAN, Senior Consultant and Instructor, USConnect Milwaukee, Milwaukee, WI JAMES E. GASKIN, Independent Consultant, Dallas, TX GILBERT HELD, Director, 4-Degree Consulting, Macon, GA TYSON HEYN, Product Communications Manager, Seagate Technology, Inc., Scotts Valley, CA LAWRENCE E. HUGHES, Independent Consultant, Santa Barbara, CA BRIAN JEFFERY, Managing Director and Cofounder, International Technology Group, Mountain View, CA DENISE M. JONES, Marketing Communications Manager, Cubix Corporation, Carson City, NV SCOTT KOEGLER, Vice President, Information Technology, Lake Worth, FL JEFF LEVENTHAL, Founder and President, Remote Lojix, New York, NY LEXMARK INTERNATIONAL, Lexington, KY JOHN LILLYWHITE, Director of Marketing, ChatCom Corporation, Chatsworth, CA JACK T. MARCHEWKA, Professor, Operations Management and Information Systems, Northern Illinois University, DeKalb, IL HOWARD MARKS, Chief Scientist, Networks Are Our Lives, Inc., Sherman, CT KRISTIN MARKS, Senior Analyst, Networks Are Our Lives, Inc., Sherman, CT STEVEN MARKS, Chief Information Officer, White and Case, New York, NY STEWART MILLER, President, Executive Information Services, Carlsbad, CA NATHAN J. MULLER, Consultant, The Oxford Group, Huntsville, AL NETWORK ASSOCIATES, INC., Santa Clara, CA A. PADGETT PETERSON, Senior Staff, Corporate Information Security Engineering, Lockheed Martin Corporation, Orlando, FL ROY REZAC, Vice President for Development, Seagate Software, Marlboro, MA LAWRENCE D. ROGERS, Vice President and General Manager, Software Systems Division, Emerald Systems Corp., San Diego, CA v Contributors RON ROSEN, Enterprise Consultant and Project Manager, ENTEX Information Services, Inc., New York, NY RICHARD Ross, Principal, CSC Index, New York, NY MAX SCHROEDER, Chief Operating Officer, Optus Software, Inc., Somerset, NJ TOM SIMON, President, Phoenix Ltd., Santa Fe, NM ERIC STRAL, Partner, EK&C Partners, Portland, OR BILL WONG, Independent Consultant, Yardley, PA vi Contents INTRODUCTION XI SECTION I DEFINING THE QUESTION 1-1 1 The Server at the Heart of Your Business 1-1 Ron Rosen 2 What Does a Server Do? A General Overview 2-1 Kristin Marks 3 Moving into the Information Age: A Small Business Case Study 3-1 Tom Simon 4 The Case for Mainframe Servers in the Enterprise 4-1 Brian Jeffery SECTION II OVERVIEW OF SERVERS AND FUNCTIONS II-l 5 Server Issues and Trends, 1999 5-1 Howard Marks 6 Specifying Servers Based on Needs and Growth 6-1 Howard Marks 1 Consolidated Server Overview 7-1 John Lillywhite 8 Writing a Request for Proposal (RFP) 8-1 Howard Marks 9 Server Installation Considerations 9-1 Howard Marks 10 The Business of Managing Distributed Systems 10-1 Richard Ross 11 Including End Users in the Planning of Integrated Systems Development 11-1 Jack T. Marchewka Vll Contents 12 Server Security Policies 12-1 Jon David 13 Business Continuity in the Distributed Environment 13-1 Steven P. Craig SECTION III HARDWARE ffl-1 14 CPUs 14-1 A. Padgett Peterson 15 Super Servers — One Step Beyond 15-1 A. Padgett Peterson 16 Server Data Bus Structures 16-1 A. Padgett Peterson 17 The RAID Advantage 17-1 Tyson Heyn 18 Multiprocessing Servers 18-1 Bill Wong SECTION IV NETWORK OPERATING SYSTEMS IV-1 19 NetWare 3.x 19-1 Dennis Dillman 20 intraNetWare Overview 20-1 James E. Gaskin 21 Migrating to intraNetWare 4.X and Novell Directory Services ... 21-1 Eric Stral 22 Windows NT Workstation vs. Server 4.0 22-1 Stewart Miller 23 Changing Server Operating Systems 23-1 Howard Marks 24 UNIX as an Application Server 24-1 Scott Koegler SECTION V APPLICATION SERVERS V-l 25 Fax Servers 25-1 Max Schroeder 26 Remote Access Concepts 26-1 Gerald L.Bahr 27 Internet Mail Server Overview 27-1 Lawrence E. Hughes viii Contents 28 Print Servers and Network Printing 28-1 Lexmark 29 Communication Servers 29-1 Denise M. Jones 30 CD-ROM Servers 30-1 Robert Brainard 31 Choosing and Equipping an Internet Server 31-1 Nathan J. Muller 32 Placing Images and Multimedia on the Corporate Network 32-1 Gilbert Held SECTION VI SERVER MANAGEMENT ADD-ONS VI-1 33 Evaluating Anti-Virus Solutions Within Distributed Environments 33-1 Network Associates 34 Software Management: The Practical Solution to the Cost-of-Ownership Crisis 34-1 Paul Davis 35 Inventory — Cornerstone Technology for Managing the Network 35-1 Roy Rezac 36 Software Distribution 36-1 Steven Marks 37 Fault Tolerance Protection and RAID Technology for Networks: A Primer 37-1 Jeff Leventhal 38 Network Data and Storage Management Techniques 38-1 Lawrence D. Rogers 39 Troubleshooting: Resolution Methodologies 39-1 Kristin Marks 40 Troubleshooting: The Server Environment 40-1 Kristin Marks ABOUT THE EDITOR E-l INDEX 1-1 IX

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