Global Supply Chain and Operations Management: A Decision-Oriented Introduction to the Creation of Value

461 Pages·2017·13.461 MB·English

by  Dmitry Ivanov, Alexander Tsipoulanidis, Jörn Schönberger (auth.)

Springer Texts in Business and Economics
Dmitry Ivanov
Alexander Tsipoulanidis
Jörn Schönberger
Global Supply
Chain and
Operations
Management
A Decision-Oriented Introduction to
the Creation of Value
Springer Texts in Business and Economics
Moreinformationaboutthisseriesathttp://www.springer.com/series/10099
Dmitry Ivanov (cid:129) Alexander Tsipoulanidis (cid:129)
€ €
Jorn Schonberger
Global Supply Chain and
Operations Management
A Decision-Oriented Introduction to the
Creation of Value
DmitryIvanov AlexanderTsipoulanidis
DepartmentofBusinessAdministration DepartmentofBusinessAdministration
BerlinSchoolofEconomicsandLaw BerlinSchoolofEconomicsandLaw
Berlin,Germany Berlin,Germany
J€ornSch€onberger
FacultyofTransportationandTrafficScience
“FriedrichList”
TechnicalUniversityofDresden
Dresden,Germany
ISSN2192-4333 ISSN2192-4341 (electronic)
SpringerTextsinBusinessandEconomics
ISBN978-3-319-24215-6 ISBN978-3-319-24217-0 (eBook)
DOI10.1007/978-3-319-24217-0
LibraryofCongressControlNumber:2016940194
#SpringerInternationalPublishingSwitzerland2017
Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpartof
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authors or the editors give a warranty, express or implied, with respect to the material contained
hereinorforanyerrorsoromissionsthatmayhavebeenmade.
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Dmitry Ivanov
To my parents who inspired the dreams and
without whom this book would have never
been completed
To my wife who makes the dreams come true
inspiring with love and smile and without
whom this book would have been completed
much earlier
Tomychildren:getinspiredandclimb,reach
the peak, enjoy, stay inspired
Alexander Tsipoulanidis
To my family:
Joanna, Marina, Irini, Ursula and Reimar -
I love you all!
To my father:
Ioannis (1934–2002) - I miss you!
Jo¨rn Scho¨nberger
For my family:
Maybe this book explains what I’m
doing in the Lecture hall...
Preface
About This Book
In everyday life, all of us take supply chain and operations management (SCOM)
decisions. If you move to a new flat, location planning is first necessary. Second,
you need a plan of how to design the overall process. This includes capacity
planning, transportation planning, and human resource planning. You also need
toreplenishsomeitemsanddoprocurementplanning.Finally,adetailedschedule
forthedayofthemoveisneeded.
Similarly,buildinganewhouseinvolvesmanySCOMdecisions.Again,itstarts
withlocationselection.Ifyoudecidetocoordinatetheoverallprocessbyyourself,
itisnecessarytocoordinatetheentiresupplychainofdifferentmanufacturersand
workmen.Inturn,theyneedthedetaileddataofyourplansandforecasteddatato
plantheirownprocessandsourcingactivities.Inordertoavoidtrafficjamsatthe
buildingsite,detailedcoordinationatthevehicleroutinglevelisneeded.
SCOMbelongstothemostexcitingmanagementareas.Thesefunctionalitiesare
tangibleandinhighdemandinallindustriesandservices.Thisstudybookintends
to provide both the introduction to and advanced knowledge in the SCOM field.
ProvidingreaderswithaworkingknowledgeofSCOM,thistextbookcanbeusedin
core,special,andadvancedclasses.Therefore,thebookistargetedatabroadrange
ofstudentsandprofessionalsinvolvedinSCOM.
Specialfocusisdirectedatbridgingtheoryandpractice.Sincethemanagersuse
both quantitative and qualitative methods in making their decisions, the book
follows these practical knowledge requirements. Decision-oriented and method-
orientedperspectivesdeterminethephilosophyofthebook.Inaddition,becauseof
theextensiveuseofinformationtechnologyandoptimizationtechniquesinSCOM,
wepayparticularattentiontothisaspect.
Next, a strong global focus with more than 80 up-to-date cases and practical
examplesfromallovertheworldisadistinguishingfeatureofthisstudybook.The
The original version of this book was revised. An erratum to the book can be found at
(DOI:10.1007/978-3-319-24217-0_15).
vii
viii Preface
Fig.1 Interactivecase-studymapinthee-supplement
casestudiesencompassdifferentindustriesandservicesandconsiderexamplesof
successful and failed SCOM practices in Europe, America, Asia, Africa, and
Australia.
Finally,followingtheexpectationsofmodernstudentsandthepositiveteaching
experiences in SCOM over the past 10 years, we divided this textbook into a
hardback and an electronic part. In the hardback, basic theoretical concepts, case
studies, applications, and numerical examples are explained. The e-supplement
supports the hardback and provides students and teachers with additional case
studies, video streams, numerical tasks, Excel files, slides, and solutions (see
Fig.1).
Thee-supplementofthisbookcanbeaccessedviatheURLwww.global-supply-
chain-management.dewithoutfurtherregistration.Forcourseinstructors,aspecial
area is set up that contains further material. The e-supplement is updated with
additionaltopics,exercises,andcases.
Thebookconsistsof14chaptersdividedintothreeparts:
PartIIntroductiontoSupplyChainandOperationsManagement
• Chapter1BasicsofSupplyChainandOperationsManagement
• Chapter2ExamplesfromDifferentIndustries,ServicesandContinents
• Chapter3Processes,SystemsandModels
PartIIDesigningOperationsandSupplyNetwork:StrategicPerspective
• Chapter4SupplyChainStrategy
• Chapter5SourcingStrategy
• Chapter6ProductionStrategy
• Chapter7FacilityLocation
Preface ix
• Chapter8TransportationandDistributionNetworkDesign
• Chapter9FactoryPlanningandProcessDesign
• Chapter10LayoutPlanning
PartIIIMatchingDemandandSupply:TacticalandOperativePlanning
• Chapter11DemandForecasting
• Chapter12ProductionandMaterialRequirementsPlanning
• Chapter13InventoryManagement
• Chapter14SchedulingandRouting
Eachchaptercontainsthefollowingelements:
• Introductorycasestudy
• Learningobjectives
• Theorywithpracticalinsightsandcasestudies
• Taskswithsolutionexamples
• Keypointsandoutlook
• Additionaltasksandcasestudiesplacedine-supplement
• Furthersupplementarymaterials:onlinetutorial,Excelfiles,andvideos.
Each chapter starts with an introductory case study. Subsequently, major deci-
sionareasandmethodsfordecisionsupportarehandled.Finally,applicationscan
be trained based on additional case studies and numerical tasks. The summary of
keypointsandanoutlookendeachchapter.
Throughoutthebook,practicalinsightsarehighlighted.
Inthee-supplement,differentadditionalmaterialscanbefound,highlightedin
eachchapter.
The advantage of using the e-supplement is that it offers the possibility of
updating the case studies and to add additional materials more dynamically than
producingneweditionsofthetextbook.Anotheradvantageistobeabletokeepthe
hardback copy part quite short and concise. Finally, modern students are quite
different from students who studied 20 years ago. They cannot imagine the study
processwithoutonlineresources.
Theauthorsgratefullyacknowledgeallthosewhohave helped usinbringing
this book to publication. First and foremost, we have greatly benefited from
the wealth of literature published on the subjects of SCOM and related topics.
We thank Dr Marina Ivanov for coauthoring the Chap. 4 “Supply Chain
Strategy” and Chap. 6 “Production Strategy.” We would like to thank all our
colleaguesfromBerlinSchoolofEconomicsandLawandUniversityofBremen.
The book has benefited immensely from their valuable insights, comments, and
suggestions.
We thank companies AnyLogic, Knorr-Bremse Berlin Systeme fu¨r Schienen-
fahrzeuge GmbH, OTLG, REWE, and SupplyOn for permissions to prepare new
casestudiesandusecompanymaterials.WethankourstudentassistantsBenjamin
Bock,AlexanderReichardt,KatharinaSch€onhoff,andLauraSeyfarth,whohelped
x Preface
us to prepare case studies, tasks, and figures. In addition, we thank our PhD and
masterstudentsAlex Bolinelli,ChristinatenBrinkgtBerentelg,Vikas Bhandary,
JonasDahl,NoraFleischhut,IrinaFensky,DanielJa´comeFerrao,DiegoMart´ınez
Gosa´lvez, Fernanda Jube´, Laura Kromminga, Chensuqiu Lin, Abdul Mutallab
Mukhtar, Sufyan Nasir, Carlos Ortega, Janna Piorr, Beatrix Schubert, Aneesh
Somanath, Henrik Thode, Evelyn Wendler, and Chiu Hua Yi for contributing to
preparation of case studies. We cordially thank Ms. Pat Baxter for thorough
proofreadingofthemanuscript.
Finally,wewishtothankMrs.BarbaraBethkeandMr.ChristianRauscherfrom
Springer and the entire Springer production team led by Mrs. Britta Kirchner for
theirassistanceandguidanceinsuccessfullycompletingthisbook.
Last but not least—we cordially thank our families who supported us enor-
mouslyduringourworkonthebook.
April2016 DmitryIvanov
AlexanderTsipoulanidis
J€ornSch€onberger
Companion Web Site
ThisbookisaccompaniedbyafreeWebsitewww.global-supply-chain-management.
de.OnthisWebsiteyouwillfindalotofup-to-datecomplementarymaterialsuchas
videostreams,case-studies,Excelspreadsheettemplates,tasksandanswers,figures
fromthebook,andsimulationgames.Thisareawillbeextendedcontinuously.