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Preview Front cover Architecting Portal Solutionsal Solutions

Front cover Architecting Portaall SSoolluuttiioonnss Positioning portals as an integral part of e-business on demand Using IBM best practices to architect portal solutions Extending portal solutions with IBM Business Partners Anup Chandran Driss Moutayakine Terry Ulmer Manoj Pal Mahesh Dodani Gary Craig Rob Cutlip Rob Rowe Dawn R.H. Smith ibm.com/redbooks International Technical Support Organization Architecting Portal Solutions December 2003 SG24-7011-00 Note: Before using this information and the product it supports, read the information in “Notices” on pagevii. First Edition (December 2003) This edition applies to Version 5 of IBM WebSphere Portal, Application Server, Commerce, and Studio. © Copyright International Business Machines Corporation 2003. All rights reserved. Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi The team that wrote this redbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Become a published author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Comments welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Part 1. A best practice guide to architecting portal solutions . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1. Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.1 On demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1.2 Portals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 1.3 Patterns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Chapter 2. Portal solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 2.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 2.1.1 What is a portal?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 2.1.2 Types of portals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 2.1.3 A brief history of portals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 2.1.4 Functional aspects of a portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 2.1.5 Technical aspects of a portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 2.2 Architecting portal solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 2.2.1 Deriving value from portal solutions . . . . . . . . . . . . . . . . . . . . . . . . . 50 2.2.2 Portal solution best practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 2.2.3 Steps for building a successful portal solution . . . . . . . . . . . . . . . . . 57 2.3 Portals and e-business on demand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 2.3.1 What is an e-business on demand? . . . . . . . . . . . . . . . . . . . . . . . . . 58 2.3.2 Building the on demand operating environment . . . . . . . . . . . . . . . . 59 2.3.3 The evolution of e-business on demand. . . . . . . . . . . . . . . . . . . . . . 59 2.3.4 How portals can lead to an e-business on demand . . . . . . . . . . . . . 61 2.3.5 Portals in an on demand operating environment . . . . . . . . . . . . . . . 62 2.4 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Chapter 3. A recommended approach to architecting portal solutions. . 65 3.1 Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 3.2 Execute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 3.2.1 Step 1: Develop solution requirements. . . . . . . . . . . . . . . . . . . . . . . 84 3.2.2 Step 2: Develop the logical design . . . . . . . . . . . . . . . . . . . . . . . . . . 97 © Copyright IBM Corp. 2003. All rights reserved. iii 3.2.3 Step 3: Develop the physical solution. . . . . . . . . . . . . . . . . . . . . . . 142 3.3 Implement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Chapter 4. Architecting On Demand Workplace solutions . . . . . . . . . . . 167 4.1 Retail case study introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 4.1.1 Company background. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 4.1.2 Core functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 4.2 Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 4.2.1 Business requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 4.2.2 IT requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 4.3 Execute (develop solution requirements) . . . . . . . . . . . . . . . . . . . . . . . . 170 4.4 Execute (develop the logical design). . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 4.4.1 Transition to AOD (logical nodes). . . . . . . . . . . . . . . . . . . . . . . . . . 185 4.5 Execute (develop the physical design) . . . . . . . . . . . . . . . . . . . . . . . . . . 190 4.6 Reflection on ODW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 4.6.1 ODW generic use cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Part 2. Extending portal solutions with IBM Business Partners . . . . . . . . . . . . . . . . . . . 199 Chapter 5. Galaxia and the On Demand Workplace. . . . . . . . . . . . . . . . . 201 5.1 Galaxia solutions for the industrial sector . . . . . . . . . . . . . . . . . . . . . . . . 202 5.1.1 Galaxia and ePCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 5.1.2 Industry overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 5.1.3 Vehicle development process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 5.1.4 Key business drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 5.1.5 Key infrastructure and IT drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . 210 5.2 The solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 5.2.1 Requirement summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 5.2.2 Generic use cases for the solution . . . . . . . . . . . . . . . . . . . . . . . . . 213 5.2.3 Solution Overview Diagram and identification of patterns. . . . . . . . 216 5.2.4 Identification of Application patterns. . . . . . . . . . . . . . . . . . . . . . . . 218 5.2.5 Applying the delta Runtime patterns to the Portal composite runtime pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 5.2.6 Product mapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 5.2.7 On Demand Workplace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 5.3 The Galaxia demo scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 5.3.1 Steps in a typical ECR process. . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 5.3.2 Product mapping for the scenario. . . . . . . . . . . . . . . . . . . . . . . . . . 232 5.3.3 Interactions between various applications in the scenario . . . . . . . 235 5.3.4 ECR process scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 5.4 Galaxia ePCM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 5.4.1 ePCM product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 5.4.2 Templates for engineering processes. . . . . . . . . . . . . . . . . . . . . . . 245 5.4.3 Templates for the Work Management and Task Allocation process246 iv Architecting Portal Solutions 5.4.4 Template for order processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 5.4.5 Workflow federation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 5.4.6 Other ePCM features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 5.4.7 ePCM architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 5.5 Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Part 3. Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Appendix A. e-business on demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 A.1 e-business on demand: A developer's roadmap. . . . . . . . . . . . . . . . . . . 260 A.2 Resource center: e-business on demand. . . . . . . . . . . . . . . . . . . . . . . . 271 A.2.1 Open standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 A.2.2 Integration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 A.2.3 Virtualization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 A.2.4 Automation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Appendix B. Using WebSphere Portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 B.1 WebSphere Portal architecture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384 B.1.1 Portlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386 B.1.2 Content and search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388 B.1.3 Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 B.1.4 Personalizing the portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394 B.1.5 Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398 B.1.6 Collaboration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401 B.1.7 Related products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402 B.1.8 Application integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404 B.1.9 Mobile portals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406 B.2 Developer information roadmap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408 B.2.1 Basic skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408 B.2.2 Installation/configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409 B.2.3 Migration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409 B.2.4 Developing portlets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409 B.3 What’s new with Version 5.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 B.3.1 New features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 B.3.2 Installation improvements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 B.3.3 Improvements for administering and designing WebSphere Portal 418 B.3.4 Removed features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420 B.3.5 Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420 B.3.6 Available with WebSphere Portal Extend. . . . . . . . . . . . . . . . . . . . 423 B.3.7 Supplementary products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429 IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429 Other publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430 Contents v Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430 How to get IBM Redbooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434 Help from IBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434 Abbreviations and acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447 vi Architecting Portal Solutions Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing, IBM Corporation, North Castle Drive Armonk, NY 10504-1785 U.S.A. The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental. COPYRIGHT LICENSE: This information contains sample application programs in source language, which illustrates programming techniques on various operating platforms. You may copy, modify, and distribute these sample programs in any form without payment to IBM, for the purposes of developing, using, marketing or distributing application programs conforming to the application programming interface for the operating platform for which the sample programs are written. These examples have not been thoroughly tested under all conditions. IBM, therefore, cannot guarantee or imply reliability, serviceability, or function of these programs. You may copy, modify, and distribute these sample programs in any form without payment to IBM for the purposes of developing, using, marketing, or distributing application programs conforming to IBM's application programming interfaces. © Copyright IBM Corp. 2003. All rights reserved. vii Trademarks The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: ^™ eServer™ Rational Rose® alphaWorks® ibm.com® Rational Unified Process® Approach® IBM® Rational® AS/400® Illustra™ Redbooks (logo) ™ Balance® IMS™ Redbooks™ CICS® Informix® RUP® Cloudscape™ iNotes™ S/390® CrossWorlds® Intelligent Miner™ Sametime® DataBlade™ iSeries™ ServeRAID™ DataJoiner® Lotus Discovery Server™ Sysplex Timer® DataPropagator™ Lotus Notes® ThinkPad® DB2 Extenders™ Lotus® Tivoli Enterprise Console® DB2 Universal Database™ MQSeries® Tivoli Enterprise™ DB2® Netfinity® Tivoli® developerWorks® NetView® TotalStorage® Domino.Doc® Notes® ™ Domino® PartnerWorld® WebSphere® Dynamic Workplaces™ Perform™ XDE™ e-business on demand™ QBIC® xSeries® Electronic Service Agent™ QuickPlace® zSeries® The following terms are trademarks of other companies: Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. SET, SET Secure Electronic Transaction, and the SET Logo are trademarks owned by SET Secure Electronic Transaction LLC. ENOVIA, ENOVIA PPR, ENOVIA VPM, 3d com, and CATIA V4 and V5 are registered trademarks of Dassault Systèmes. Teamcenter Enterprise is a registered trademark of UGS PLM Solutions, anEDS company. SAP and SAP R/3 are registered trademarks of SAP. Oracle is a registered trademark of Oracle Corporation. Solaris and JMS are registered trademarks of Sun Microsystems. HP-UX is a registered trademark of Hewlett-Packard. viii Architecting Portal Solutions

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A portal solution leverages various mechanisms (for example, content management, user interface formatting and display, and data aggregation) to
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