Exploring Digital Ecosystems: Organizational and Human Challenges

451 Pages·2020·7.753 MB·English

by  Alessandra Lazazzara, Francesca Ricciardi, Stefano Za

Lecture Notes in Information Systems and Organisation 33
Alessandra Lazazzara
Francesca Ricciardi
Stefano Za Editors
Exploring
Digital
Ecosystems
Organizational and Human Challenges
Lecture Notes in Information Systems
and Organisation
Volume 33
Series Editors
Paolo Spagnoletti, Rome, Italy
Marco De Marco, Rome, Italy
Nancy Pouloudi, Athens, Greece
Dov Te’eni, Tel Aviv, Israel
Jan vom Brocke, Vaduz, Liechtenstein
Robert Winter, St. Gallen, Switzerland
Richard Baskerville, Atlanta, USA
Lecture Notes in Information Systems and Organization—LNISO—is a series of
scientific books that explore the current scenario of information systems, in
particular IS and organization. The focus on the relationship between IT, IS and
organization is the common thread of this collection, which aspires to provide
scholarsacrosstheworldwithapointofreferenceandcomparisoninthestudyand
research of information systems and organization. LNISO is the publication forum
forthecommunityofscholarsinvestigatingbehavioralanddesignaspectsofISand
organization. The series offers an integrated publication platform for high-quality
conferences, symposia and workshops in this field. Materials are published upon a
strictlycontrolleddoubleblindpeerreviewevaluationmadebyselectedreviewers.
LNISO is abstracted/indexed in Scopus
More information about this series at http://www.springer.com/series/11237
Alessandra Lazazzara Francesca Ricciardi
(cid:129) (cid:129)
Stefano Za
Editors
Exploring Digital Ecosystems
Organizational and Human Challenges
123
Editors
Alessandra Lazazzara Francesca Ricciardi
Department ofSocial andPoliticalSciences Department ofManagement
University of Milan University of Turin
Milan,Italy Turin, Italy
StefanoZa
ManagementandBusiness Administration
University of Chieti-Pescara
Pescara,Italy
ISSN 2195-4968 ISSN 2195-4976 (electronic)
Lecture Notesin Information SystemsandOrganisation
ISBN978-3-030-23664-9 ISBN978-3-030-23665-6 (eBook)
https://doi.org/10.1007/978-3-030-23665-6
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Preface
The recent surge of interest in ‘digital ecosystems’ highlights the impact of per-
vasive connectivity on firms and societies and poses several human and organi-
zational challenges. Therefore, both scholars and practitioners are interested in
better understanding and managing the key mechanisms behind their emergence
and the dynamics within and between digital ecosystems. In order to disentangle
such factors and explaining how digital ecosystems may benefit different stake-
holders, this book contains a collection of research papers focusing on the rela-
tionships between technologies (e.g., digital platforms, AI, infrastructure) and
behaviours (e.g., digital learning, knowledge sharing, decision-making), and pro-
vides critical insights about how digital ecosystemsmay shape value creation. The
pluralityofviewsofferedmakesthisbookparticularlyrelevanttousers,companies,
scientists and governments. The content of the book is based on a selection of the
best papers (original double-blind peer-reviewed contributions) presented at the
annual conference of the Italian chapter of AIS which took place in Pavia, Italy in
October 2018.
Milan, Italy Alessandra Lazazzara
May 2019 Francesca Ricciardi
Stefano Za
v
Contents
Introduction to Digital Ecosystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Alessandra Lazazzara, Francesca Ricciardi and Stefano Za
Part I Human Communities in Digital Ecosystems
Rethinking Romanian and Italian Smart Cities as Knowledge-Based
Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Ramona-Diana Leon and Mauro Romanelli
Are the Elderly Averse to Technology? . . . . . . . . . . . . . . . . . . . . . . . . . 25
Jonathan Jones and Peter Bednar
Value Co-creation in Online Communities: A Preliminary
Literature Analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Stefano Za, Jessie Pallud, Rocco Agrifoglio and Concetta Metallo
Disability and Home Automation: Insights and Challenges
Within Organizational Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Luisa Varriale, Paola Briganti and Stefania Mele
Efforts Towards Openness and Transparency of Data:
A Focus on Open Science Platforms. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Daniela Mancini, Alessandra Lardo and Massimo De Angelis
Millennials, Information Assessment, and Social Media:
An Exploratory Study on the Assessment of Critical
Thinking Habits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Michael Menichelli and Alessio Maria Braccini
vii
viii Contents
Part II Human Resources and Learning in Digital Ecosystems
Grasping Corporate Identity from Social Media:
Analysis of HR Consulting Companies. . . . . . . . . . . . . . . . . . . . . . . . . . 101
Stefano Di Lauro, Aizhan Tursunbayeva, Gilda Antonelli
and Marcello Martinez
ManagingIntellectualCapitalInsideOnlineCommunitiesofPractice:
An Integrated Multi-step Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Chiara Meret, Michela Iannotta, Desiree Giacomelli, Mauro Gatti
and Ida Sirolli
How Do We Learn Today and How Will We Learn in the Future
Within Organizations? Digitally-Enhanced and Personalized
Learning Win. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Leonardo Caporarello, Beatrice Manzoni, Chiara Moscardo
and Lilach Trabelsi
Understanding the Relationship Between Intellectual Capital
and Organizational Performance: The Role of e-HRM
and Performance Pay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Alessandra Lazazzara, Edoardo Della Torre and Raoul C. D. Nacamulli
InformationandCommunicationTechnologiesUsageforProfessional
Purposes, Work Changes and Job Satisfaction. Some Insights
from Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Daria Sarti, Teresina Torre and Elena Pirani
(Digital)LearningModelsandOrganizationalLearningMechanisms:
Should Organizations Adopt a Single Learning Model
or Multiple Ones? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Leonardo Caporarello, Beatrice Manzoni and Lilach Trabelsi
Part III Processes and IS Design in Digital Ecosystems
Meta Principles of Technology Accessibility Design for Users
with Learning Disabilities: Towards Inclusion of the Differently
Enabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Nabil Georges Badr and Michele Kosremelli Asmar
Business Process Analysis and Change Management: The Role
of Material Resource Planning and Discrete-Event Simulation . . . . . . . 211
Antonio Di Leva, Emilio Sulis, Angela De Lellis
and Ilaria Angela Amantea
A Simulation-Driven Approach to Decision Support in Process
Reorganization: A Case Study in Healthcare . . . . . . . . . . . . . . . . . . . . . 223
Ilaria Angela Amantea, Antonio Di Leva and Emilio Sulis
Contents ix
How to Rate a Physician?—A Framework for Physician Ratings
and What They Mean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Maximilian Haug and Heiko Gewald
Last Mile Logistics in Smart Cities: An IT Platform for Vehicle
Sharing and Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Emanuele Guerrazzi
Digital Transformation Projects Maturity and Managerial
Competences: A Model and Its Preliminary Assessment . . . . . . . . . . . . 261
Aurelio Ravarini, Angela Locoro and Marcello Martinez
Reporting Some Marginal Discourses to Root a De-design
Approach in IS Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Federico Cabitza, Angela Locoro and Aurelio Ravarini
Digital Infrastructures for Patient Centered Care:
Examining Two Strategies for Recombinability . . . . . . . . . . . . . . . . . . . 289
Miria Grisot, Tomas Lindroth and Anna Sigridur Islind
Time Accounting System: Measuring Usability for Validating
the Socio-Technical Fit of E-service Exchange Solutions
in Local Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Tunazzina Sultana
Digital Identity: A Case Study of the ProCIDA Project. . . . . . . . . . . . . 315
Francesco Bellini, Fabrizio D’Ascenzo, Iana Dulskaia
and Marco Savastano
A Monte Carlo Method for the Diffusion of Information
Between Mobile Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Alberto Berretti and Simone Ciccarone
Part IV Organizing in Digital Ecosystems
Understanding the Use of Smart Working in Public Administration:
The Experience of the Presidency of the Council of Ministers . . . . . . . . 343
Maurizio Decastri, Francesca Gagliarducci, Pietro Previtali
and Danila Scarozza
Decisions and Infrastructure (In)visibility: A Case Study. . . . . . . . . . . . 365
Roberta Cuel and Diego Ponte
Unlocking the Value of Public Sector Personal Information
Through Coproduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Walter Castelnovo
Social Media Communication Strategies in Fashion Industry. . . . . . . . . 393
F. Cabiddu, C. Dessì and M. Floris
x Contents
The Illusion of Routine as an Indicator for Job Automation
with Artificial Intelligence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Jason Bissessur, Farzad Arabikhan and Peter Bednar
IS in the Cloud and Organizational Benefits:
An Exploratory Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Emanuele Gabriel Margherita and Alessio Maria Braccini
Organizational Change and Learning: An Explorative
Bibliometric-Based Literature Analysis . . . . . . . . . . . . . . . . . . . . . . . . . 429
Stefano Za, Cristiano Ghiringhelli and Francesco Virili
Community-Oriented Motivations and Knowledge Sharing
as Drivers of Success Within Food Assemblies. . . . . . . . . . . . . . . . . . . . 443
Paola De Bernardi, Alberto Bertello and Francesco Venuti
Author Index.. .... .... .... ..... .... .... .... .... .... ..... .... 459