EX Series Admin Guide

135 Pages·2015·8.39 MB·English

Cisco TelePresence System EX Series Administrator Guide
Software version TC7.3
OCTOBER 2015
ADMINISTRATOR GUIDE
CISCO TELEPRESENCE SYSTEMS
EX60 AND EX90
D14726.18 EX Series Administrator Guide TC7.3, OCTOBER 2015. www.cisco.com — Copyright © 2010–2015 Cisco Systems, Inc. All rights reserved.
1
Cisco TelePresence System EX Series Administrator Guide
Thank you for choosing Cisco! Table of contents
Your Cisco TelePresence System EX90/EX60 has been
designed to give you many years of safe, reliable operation. Introduction ...........................................................................4 Deleting trust lists (CUCM only) ............................................43
User documentation................................................................5 Troubleshooting ....................................................................44
This part of the EX90/EX60 documentation is aimed at
Software .................................................................................5 Downloading log files ............................................................45
administrators working with the setup of the system.
What’s new in this version ......................................................6 Starting extended logging ....................................................46
Our main objective with this Administrator Guide is to address EX90 system overview ............................................................7 Capturing user interface screenshots ..................................47
your goals and needs. Please let us know how well we EX60 system overview ............................................................8 Upgrading the system software ............................................48
succeeded! How to use the Touch controller .............................................9 Adding option keys ...............................................................49
Backup and restore ...............................................................50
May we recommend that you visit the Cisco web site regularly Using the web interface .......................................................10
for updated versions of this guide. Accessing the web interface .................................................11 Reverting to the previously used software version................51
Factory reset .........................................................................52
The user documentation can be found on our web site. Go to: Changing the system password ............................................12 Remote support user ............................................................53
The interactive menu .............................................................13
► http://www.cisco.com/go/telepresence/docs Restarting the system ...........................................................54
System information ................................................................14
About snapshots and remote monitoring System settings ..................................................................55
(TC7.3.3 and later) ................................................................15 Overview of the system settings ..........................................56
How to use this guide
About snapshots and remote monitoring Audio settings .......................................................................59
The top menu bar and the entries in the Table of contents are (TC7.3.0 to TC7.3.2) ..............................................................16 Cameras settings ..................................................................62
all hyperlinks. You can click on them to go to the topic. Placing a call ..........................................................................17 Conference settings .............................................................64
Sharing content .....................................................................18 FacilityService settings .........................................................70
Controlling and monitoring a call ..........................................19 H323 settings ........................................................................71
Controlling your camera ........................................................20 Logging settings ....................................................................74
Local layout control ...............................................................21 Network settings ...................................................................75
Controlling the far end camera .............................................22 NetworkServices settings .....................................................82
Accessing call information ....................................................23 Peripherals settings ..............................................................87
System configuration ............................................................24 Phonebook settings ..............................................................88
Changing system settings.....................................................25 Provisioning settings .............................................................89
System status .......................................................................26 RTP settings ..........................................................................91
Managing the favorites list ....................................................27 Security settings ...................................................................92
Favorite list folders ................................................................28 SerialPort settings .................................................................94
Choosing a wallpaper ...........................................................29 SIP settings ...........................................................................95
Choosing a ringtone ..............................................................30 Standby settings ...................................................................99
Peripherals overview ............................................................31 SystemUnit settings ............................................................100
User administration ...............................................................32 Time settings .......................................................................101
Adding a sign in banner ........................................................36 UserInterface settings .........................................................104
Managing the video system’s certificates.............................37 Video settings .....................................................................105
Managing the list of trusted certificate authorities ...............38 Experimental settings ..........................................................118
Managing pre-installed certificates for Edge provisioning ...40
Setting passwords .............................................................119
Setting strong security mode ................................................41
Setting the system password .............................................120
Changing the persistency mode ...........................................42
D14726.18 EX Series Administrator Guide TC7.3, OCTOBER 2015. www.cisco.com — Copyright © 2010–2015 Cisco Systems, Inc. All rights reserved.
2
Cisco TelePresence System EX Series Administrator Guide
Appendices ........................................................................121
Cisco VCS provisioning.......................................................122
Audio outputs and microphones .........................................123
Optimal definition profiles ....................................................124
Packet loss resilience - ClearPath ......................................125
EX90 dimensions ................................................................126
EX60 dimensions - wall mounting and arm mounting .........127
Factory resetting the video system ....................................128
Factory resetting the Touch 8 controller .............................129
Technical specifications ......................................................130
Supported RFCs .................................................................133
User documentation on the Cisco web site ........................134
Cisco contacts ...................................................................135
D14726.18 EX Series Administrator Guide TC7.3, OCTOBER 2015. www.cisco.com — Copyright © 2010–2015 Cisco Systems, Inc. All rights reserved.
3
Cisco TelePresence System EX Series Administrator Guide
CHAPTER 1
INTRODUCTION
D14726.18 EX Series Administrator Guide TC7.3, OCTOBER 2015. www.cisco.com — Copyright © 2010–2015 Cisco Systems, Inc. All rights reserved.
4
Cisco TelePresence System EX Series Administrator Guide
This document provides you with the information required to User documentation Software
administer your product.
The user documentation for the Cisco TelePresence EX You can download the software for your product from the
series includes several guides suitable for various user Cisco web site. Go to:
Products covered in this guide groups: ► http://www.cisco.com/cisco/software/navigator.html
• Cisco TelePresence System EX60 • Installation guides:
We recommend reading the Software Release Notes (TC7),
• Cisco TelePresence System EX90 How to install the products go to:
• Getting started guide:
► http://www.cisco.com/c/en/us/support/collaboration-
Initial configurations required to get the system up and
endpoints/telepresence-system-ex-series/tsd-products-
running
support-series-home.html
• Administering TC Endpoints on CUCM:
Tasks to perform to start using the product with the Cisco
Unified Communications Manager (CUCM)
• Administrator guide (this guide):
Information required to administer your product
• Quick reference guides:
How to use the product
• User guides:
How to use the product
• Knowledge base articles
• Video conferencing room primer:
General guidelines for room design and best practice
• Video conference room acoustics guidelines:
Things to do to improve the perceived audio quality
• Software release notes
• Regulatory compliance and safety information guide
• Legal & license information
Downloading the user documentation
We recommend you visit the Cisco web site regularly for
updated versions of the user documentation. Go to:
► http://www.cisco.com/go/ex-docs
Guidance how to find the documents on
the Cisco web site are included in the
► User documentation on the Cisco web site appendix.
D14726.18 EX Series Administrator Guide TC7.3, OCTOBER 2015. www.cisco.com — Copyright © 2010–2015 Cisco Systems, Inc. All rights reserved.
5
Cisco TelePresence System EX Series Administrator Guide
What’s new in this version New features and improvements System configuration changes
This section provides an overview of the new and changed
system settings and new features in the TC7.3 software Local preview of presentation in a call New configurations
version.
This allows the user to preview the presentation locally before Cameras Camera [1] Flip
sharing it with far end. The feature has previously been
Cameras Preset TriggerAutofocus
available for EX systems, and is now available across the
Software release notes
portfolio. H323 Profile [1..1] Encryption KeySize
For a complete overview of new features and changes, we
NetworkServices CDP Mode
recommend reading the Software Release Notes (TC7). Go
to: TC7.3.0-TC7.3.2: Users are notified when snapshots are
taken
► http://www.cisco.com/c/en/us/support/collaboration- Configurations that are removed
endpoints/telepresence-system-ex-series/tsd-products- Both the on screen display and web interface have warnings
support-series-home.html when the snapshots feature is enabled. A notification pops up H323 Profile [1..1] Encryption MinKeySize
on the on screen display, when a snapshot is taken. On the
Video AllowWebSnapshots (TC7.3.3)
Software download web interface the administrator is warned that this notice will
show up when the feature is enabled.
For software download go to:
► http://www.cisco.com/cisco/software/navigator.html The system also logs when snapshots are taken, and which IP Configurations that are modified
address the request was initiated from.
FacilityService Service [1..5] Name
It is possible to allow and disallow snapshots remotely, but OLD: <S: 0, 255>
not to observe the room without the users being notified.
NEW: <S: 0, 1024>
FacilityService Service [1..5] Number
TC7.3.3 and later: Remote Monitoring option key OLD: <S: 0, 255>
Due to security reasons, taking snapshots of local and far end NEW: <S: 0, 1024>
video streams from the call control page on the system’s web
Video AllowWebSnapshots (removed in TC7.3.3)
interface now requires an option key to be installed on the
endpoint. OLD: <Off/On>, default Off
NEW: <Off/On/LocalDeviceOnly>, default
The remote monitoring option key can only be added to
LocalDeviceOnly
systems that are upgraded to TC7.3.3 and above. Remote
monitoring is enabled once the option key is added, and the
system rebooted. Once this feature is enabled, the only way
to disable it is to remove the option key.
This feature does not display warning messages or indicators
on the local system that someone is monitoring the room.
Please provide adequate notice to users of the system that
the system administrator may monitor and control the camera
and screen.
D14726.18 EX Series Administrator Guide TC7.3, OCTOBER 2015. www.cisco.com — Copyright © 2010–2015 Cisco Systems, Inc. All rights reserved.
6
Cisco TelePresence System EX Series Administrator Guide
EX90 system overview
The system is delivered with:
• EX90 unit
The camera can be tilted and
• Touch controller with cable
used as a document camera.
• Handset with cable
• DVI-D to DVI-I cable
(recommended for optimal PC image quality)
• VGA to DVI-I cable
• Stereo audio cable 3.5 mm
• Ethernet cable
• AC adapter and power cable Detach the rear
side cover when
connecting cables.
When finished, snap
on the rear cover.
EX90, front view EX90, rear view
(without rear cover)
Touch controller
A handset can be attached
to the Touch controller.
D14726.18 EX Series Administrator Guide TC7.3, OCTOBER 2015. www.cisco.com — Copyright © 2010–2015 Cisco Systems, Inc. All rights reserved.
7
Cisco TelePresence System EX Series Administrator Guide
EX60 system overview
The system is delivered with:
• EX60 unit
The camera can be tilted and
• Touch controller with cable
used as a document camera.
• Handset with cable
• DVI-D to DVI-I cable
(recommended for optimal PC image quality)
• VGA to DVI-I cable
• Stereo audio cable 3.5 mm
• Ethernet cable
• AC adapter and power cable
Detach the rear
side cover when
connecting cables.
When finished, snap
on the rear cover.
EX60, front view EX60, rear view
(without rear cover)
Touch controller
A handset can be attached
to the Touch controller.
D14726.18 EX Series Administrator Guide TC7.3, OCTOBER 2015. www.cisco.com — Copyright © 2010–2015 Cisco Systems, Inc. All rights reserved.
8
Cisco TelePresence System EX Series Administrator Guide
How to use the Touch controller
The principal operating device for your Cisco TelePresence
EX90 or EX60 system is a Touch controller.
Call Help desk (optional) Self view and camera control
The basic function of the Touch controller is illustrated below.
The Touch controller and its use are described in full detail in
the User Guide for your video system.
Your contact information; tap to
open the drop down window Choose headset, handset or speaker
Basic operating principles
Tap the touch screen
to wake up the system,
Mute your microphone
if needed.
Switch Do Not Disturb
mode on or off
Change the volume
Open the
Settings menu
Tap a button to
activate its function.
Standby Missed calls indicator
Use the dial pad for
numeric dialing Access your voice mail
Scroll in lists as shown.
Use the directory, favorites list or call
history list to call someone See the list of scheduled meetings
D14726.18 EX Series Administrator Guide TC7.3, OCTOBER 2015. www.cisco.com — Copyright © 2010–2015 Cisco Systems, Inc. All rights reserved.
9
Cisco TelePresence System EX Series Administrator Guide
CHAPTER 2
USING THE WEB INTERFACE
The Cisco TelePresence System EX90/EX60 can
be configured using the Touch controller or the web
interface.
For full access to the system settings, the web
interface must be used — the Touch controller provides
access to a limited set of parameters only.
The Touch controller and its use are described in the
EX90 and EX60 User Guides; the web interface is
described in this guide.
D14726.18 EX Series Administrator Guide TC7.3, OCTOBER 2015. www.cisco.com — Copyright © 2010–2015 Cisco Systems, Inc. All rights reserved.
10