Iowa State University Capstones, Theses and Graduate Theses and Dissertations Dissertations 2015 Evaluating the effectiveness of the Master of Science in Agronomy distance program: a comprehensive investigation of learners’ perspective of quality in distance learning Asimoula Valai Iowa State University Follow this and additional works at:https://lib.dr.iastate.edu/etd Part of theEducational Assessment, Evaluation, and Research Commons,Higher Education Administration Commons,Higher Education and Teaching Commons, and theInstructional Media Design Commons Recommended Citation Valai, Asimoula, "Evaluating the effectiveness of the Master of Science in Agronomy distance program: a comprehensive investigation of learners’ perspective of quality in distance learning" (2015).Graduate Theses and Dissertations. 14864. https://lib.dr.iastate.edu/etd/14864 This Thesis is brought to you for free and open access by the Iowa State University Capstones, Theses and Dissertations at Iowa State University Digital Repository. It has been accepted for inclusion in Graduate Theses and Dissertations by an authorized administrator of Iowa State University Digital Repository. For more information, please [email protected]. Evaluating the effectiveness of the Master of Science in Agronomy distance program: A comprehensive investigation of learners’ perspective of quality in distance learning by Asimoula Valai A thesis submitted to the graduate faculty in partial fulfillment of the requirements for the degree of MASTER OF SCIENCE Major: Education (Curriculum and Instructional Technology) Program of Study Committee: Denise Schmidt-Crawford, Major Professor Constance Hargrave Kenneth Moore Iowa State University Ames, Iowa 2015 Copyright © Asimoula Valai, 2015. All rights reserved. ii DEDICATION This thesis work is dedicated to my husband, Sotirios, who has been a source of love and encouragement during the challenges of graduate school and family life and to my son Vaios, the biggest joy in my life. I am truly thankful for having you both in my life. This work is also dedicated to my parents, Georgios and Stamatia Valai, who have always loved me unconditionally and whose good examples have taught me to work hard with patience and love for the things that I aspire to achieve. iii TABLE OF CONTENTS Page LIST OF FIGURES ................................................................................................... vi LIST OF TABLES ..................................................................................................... vii ACKNOWLEDGMENTS ......................................................................................... viii ABSTRACT ............................................................................................................... x CHAPTER 1 GENERAL INTRODUCTION ....................................................... 1 Introduction ......................................................................................................... 1 Thesis Organization ............................................................................................. 4 References ......................................................................................................... 5 CHAPTER 2 QUALITY INDICATORS FOR DISTANCE LEARNING: A LITERATURE REVIEW IN LEARNERS’ PERCEPTIONS ................................... 8 Abstract ......................................................................................................... 8 Introduction ......................................................................................................... 8 Defining quality and quality indicators.......................................................... 10 Defining distance learning ............................................................................. 11 Common themes of quality standards in distance education ......................... 12 Characteristics of distance earners: The profile ............................................. 15 Scope of the Research .......................................................................................... 16 Results and Discussion ........................................................................................ 17 Course design ................................................................................................. 17 Interaction ...................................................................................................... 22 Support ..................................................................................................... 25 Technology use .............................................................................................. 27 Conclusion ......................................................................................................... 30 References ......................................................................................................... 32 CHAPTER 3 EVALUATING DISTANCE LEARNING: QUALITY INDICATORS FROM A LEARNERS’ PERSPECTIVE ......................................... 41 Abstract ......................................................................................................... 41 Introduction ......................................................................................................... 42 The role of evaluation in the Master of Science in Agronomy distance program ........................................................................................................ 43 Theoretical Frameworks ...................................................................................... 44 Logic model for program evaluation ............................................................. 44 Dimensions and indicators of quality ............................................................ 47 Methodology ........................................................................................................ 49 iv Participants .................................................................................................... 50 Data Collection ............................................................................................. 50 Data Analysis ................................................................................................. 51 Findings and Discussion ..................................................................................... 51 Learning outcomes ........................................................................................ 52 Courses ........................................................................................................ 53 Interaction ...................................................................................................... 56 Use of technology .......................................................................................... 58 Support ........................................................................................................ 60 Conclusion ........................................................................................................ 62 References ......................................................................................................... 63 CHAPTER 4 A LONGITUDINAL PROGRAM EVALUATION IN LEARNERS’ PERCEPTIONS OF QUALITY IN DISTANCE LEARNING .......... 67 Abstract ......................................................................................................... 67 Introduction ......................................................................................................... 68 Purpose of the evaluation ............................................................................... 70 Evaluation stakeholders ................................................................................. 70 Evaluation key questions ............................................................................... 70 Theoretical Perspective ........................................................................................ 71 Logic model for program evaluation ............................................................. 71 Underpinning educational theories applied in distance learning ................... 74 Effective learning environments .................................................................... 76 Methods ......................................................................................................... 78 Study design ................................................................................................... 79 Participants ..................................................................................................... 80 Quantitative phase .......................................................................................... 82 Qualitative phase ............................................................................................ 83 Results ......................................................................................................... 85 Quantitative phase .......................................................................................... 85 Quality indicators .................................................................................. 85 Reliability of indicators......................................................................... 87 Standards ............................................................................................... 88 Quality of the program .......................................................................... 90 Changes over time................................................................................. 106 Qualitative phase ............................................................................................ 115 Epoche................................................................................................... 116 Significant statements ........................................................................... 117 Themes .................................................................................................. 118 Discussion ......................................................................................................... 125 Learner-centered effectiveness of the program .............................................. 127 Knowledge-centered effectiveness of the program ........................................ 127 Assessment-centered effectiveness of the program ....................................... 128 Community-centered effectiveness of the program ....................................... 130 Conclusion ......................................................................................................... 131 References ....................................................................................................... 133 v CHAPTER 5 GENERAL CONCLUSIONS ......................................................... 138 APPENDIX A HUMAN SUBJECT REVIEW COMMITTEE APPROVAL FOR OUTCOME EVALUATION ............................................................................ 142 APPENDIX B HUMAN SUBJECT REVIEW COMMITTEE APPROVAL FOR LONGITUDINAL EVALUATION.................................................................. 143 APPENDIX C SUMMARY STATISTICS OF ALL QUALITY INDICATORS’ AVERAGE BY YEAR ................................................................... 144 APPENDIX D SUMMARY STATISTICS OF QUALITY INDICATORS .......... 145 APPENDIX E INDICATORS’ AVERAGE BY YEAR ....................................... 146 APPENDIX F INTERCEPT AND SLOPE OF SCORES IN EFFECTIVE LEARNING ENVIRONMENTS OVER TIME ....................................................... 147 APPENDIX G SIGNIFICANT STATEMENTS .................................................... 148 APPENDIX H M.S. IN AGRONOMY EDUCATION PROGRAM EXIT SURVEY ............................................................................................................ 154 APPENDIX I M.S. IN AGRONOMY DISTANCE EDUCATION PROGRAM EXIT INTERVIEW PROTOCOL ........................................................ 174 vi LIST OF FIGURES Page Figure 3.1 M.S. in Agronomy Distance Education program Logic model, adapted from Kellogg Foundation’s (2004) Logic Model Development Guide ....... 45 Figure 3.2 Analysis of Means (ANOM) displaying a significant difference between Presence and Importance of indicator 16 .................................................... 57 Figure 4.1 M.S. in Agronomy Distance Education program Logic model, adapted from Kellogg Foundation’s (2004) Logic Model Development Guide ....... 72 Figure 4.2 Visual model for mixed methods explanatory design procedures ............ 81 Figure 4.3 Distribution graphs of learner-centered Indicators ................................... 92 Figure 4.4 Distribution graphs of knowledge-centered Indicators ............................ 94 Figure 4.5 Distribution graphs of assessment-centered Indicators ............................ 101 Figure 4.6 Distribution graphs of community-centered indicators ............................ 103 Figure 4.7 Analysis of quality indicators means (ANOM) ........................................ 106 Figure 4.8 Line of best fit for scores over time.......................................................... 107 Figure 4.9 Score values of years scored higher by indicator ..................................... 109 Figure 4.10 Score values of years scored lower by indicator .................................... 110 Figure 4.11 Changes over time for learner-centered indicators ................................ 112 Figure 4.12 Changes over time for knowledge-centered indicators .......................... 113 Figure 4.13 Changes over time for assessment-centered indicators .......................... 114 Figure 4.14 Changes over time for community-centered indicators .......................... 115 vii LIST OF TABLES Page Table 2.1 Common themes of quality standards in distance learning ....................... 14 Table 2.2 Studies in learners’ perspectives of quality in distance learning ............... 18 Table 2.3 Learners’ perceptions of quality in distance learning identified in the literature .................................................................................................................... 31 Table 3.1 Overall mean scores of dimensions & differences between the criteria in each dimension ...................................................................................................... 52 Table 3.2 Quality indicators and scores related to program Learning outcomes ....... 54 Table 3.3 Quality indicators and scores related to Courses ....................................... 56 Table 3.4 Quality indicators and scores related to Interaction ................................... 59 Table 3.5 Quality indicators and scores related to Use of technology ....................... 60 Table 3.6 Quality indicators and scores related to Support ....................................... 61 Table 4.1 Post-survey indicators of program’s effectiveness .................................... 86 Table 4.2 Scales of effective learning environments ................................................. 87 Table 4.3 Cronbach’s α among scales of effective learning environments ............... 88 Table 4.4 Scales and Indicators in quantitative analysis ............................................ 89 Table 4.5 Standards for quality indicators ................................................................. 90 Table 4.6 Analysis of Means summary for learner-centered quality indicators ........ 93 Table 4.7 Analysis of Means summary for knowledge-centered indicators .............. 100 Table 4.8 Analysis of Means summary for assessment-centered indicators ............. 102 Table 4.9 Analysis of Means summary for community-centered indicators ............. 104 viii Table 4.10 Analysis of years’ means summary ......................................................... 108 Table 4.11 Theme of learner-centered effectiveness and evidence ........................... 120 Table 4.12 Theme of knowledge-centered effectiveness and evidence ..................... 122 Table 4.13 Theme of assessment-centered effectiveness and evidence .................... 124 Table 4.14 Theme of community-centered experiences and evidence ...................... 126 ix ACKNOWLEDGMENTS I would first like to acknowledge the guidance of my major professor, Dr. Denise Schmidt-Crawford. She has been instrumental in encouraging me in order to grow and succeed during my graduate school career. Secondly, I would like to thank my committee member, Kenneth Moore and the Department of Agronomy at Iowa State University for providing me the opportunity to conduct my research in the Master of Science in Agronomy distance program. I also want to acknowledge my committee members Dr. Constance Hargrave and Dr. Larysa Nadolny, for their suggestions and support. In addition, I would also like to thank my friends, colleagues, the department faculty and staff for making my time at Iowa State University a wonderful experience. I want to also offer my appreciation to those who were willing to participate in my surveys and interviews, without whom, this thesis would not have been possible.
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