Evaluating demographic item relationships with survey responses on the Maintenance Climate Assessment Survey (MCAS) PDF
Preview Evaluating demographic item relationships with survey responses on the Maintenance Climate Assessment Survey (MCAS)
DUDLEY KNOX LIBRARY OSTGRADUATE SCHOOL MONTEREY CA 93943-5101 NAVAL POSTGRADUATE SCHOOL Monterey, California THESIS EVALUATING DEMOGRAPHIC ITEM RELATIONSHIPS WITH SURVEY RESPONSES ON THE MAINTENANCE CLIMATE ASSESSMENT SURVEY (MCAS) by Bruce R. Stanley, Jr. June 2000 Thesis Advisor: John K. Schmidt Thesis Co-Advisor: Robert R. Read Second Reader: Lyn R. Whitaker Approved for public release; distribution is unlimited. REPORT DOCUMENTATION PAGE FormApproved OMBNo. 0704-0188 Publicreportingburdenforthiscollectionofinformationisestimatedtoaverage 1 hourperresponse,includingtheumeforreviewinginstruction, searchine existingdatasources,gatheringandmaintainingthedataneeded,andcompletingandreviewingthecollectionofinformation. Sendcommentsregardingthfsburden estimateoranyotheraspectofthiscollectionofinformation,includingsuggestionsforreducingthisburden,toWashingtonheadquartersServices. Directoratefor InformationOperationsandReports. 1215JeffersonDavisHighway. Suite 1204.Arlington. VA22202-4302.andtotheOfficeofManagementandBudget PaperworkReduction Project(0704-0188)WashingtonDC20503. AGENCY USEONLY(Leaveblank) 2. REPORTDATE 3. REPORTTYPEANDDATESCOVERED June 2000 Master's Thesis 4. TITLEANDSUBTITLE 5. FUNDINGNUMBERS Evaluating Demographic Item Relationships with Survey Responses on the Maintenance Climate Assessment Survey (MCAS) 6. AUTHOR(S) Stanley, Bruce R. Jr. 7. PERFORMINGORGANIZATION NAME(S)ANDADDRESS(ES) 8R.EPPOERRTFONRUMMIBNEGRORGANIZATION Naval Postgraduate School Monterey, CA 93943-5000 9. SPONSORING/MONITORINGAGENCYNAME(S)ANDADDRESS(ES) 10. SPONSORING/MONITORING AGENCY REPORTNUMBER Office ofNaval Research SUPPLEMENTARY NOTES 11. The views expressed in this thesis are those ofthe author and do not reflect the official policy or position of the Department ofDefense or the U.S. Government. 12a. DISTRIBUTION/AVAILABILITY STATEMENT 2b. DISTRIBUTIONCODE I Approved for public release; distribution unlimited. ABSTRACT (maximum 200 words) The Maintenance Climate Assessment Survey (MCAS) was developed to proactively assess factors that contribute to a high reliability organization and strong safety climate. The 3rd Marine Air Wing (MAW), which was seeking to proactively improve its safety posture requested the assistance of the School of Aviation Safety at the Naval Postgraduate School to examine its safety climate. Previous studies of the MCAS instrument have focused on the items and their relationship to the HRO based model of safety effectiveness components: process auditing, reward system, quality assurance, risk management, command and control, and communication/functional relationships. The present effort is the first attempt to consider the relationship between item component responses and demographic item responses. It evaluates 893 maintainer responses to the MCAS from 3rd MAW and looks for measurable effects due to demographics. This study finds that the regression models constructed using the demographics as explanatory variables have very little utility in predicting scores for the components. This result allows planners the relief of using the demographics as a low priority issue. H14.umSUaBnJECFTacTtEoRrMsS, Human Error, Accident Classification, High Reliability Organizations, 15. NUMBER OFPAGES 116 Corporate Safety Culture, Naval Aviation 16 PRICECODE 17. SECURITY T18H.ISSEPCAUGREITYCLASSIFICATIONOF 19 SECURITYCLASSIFI-CATIONOF 2A0B.SLTIRMAICTTATIONOF CLASSIFICATION OFREPORT ABSTRACT Unclassified UL Unclassified Unclassified NSN7540-01-280-5500 Standard Form 298(Rev 2-89) Prescribedby ANSIStd.239-18 THIS PAGE INTENTIONALLY LEFT BLANK Approved for public release; distribution is unlimited EVALUATING DEMOGRAPHIC ITEM RELATIONSHIPS WITH SURVEY RESPONSES ON THE MAINTENANCE CLIMATE ASSESSMENT SURVEY (MCAS) Bruce R. Stanley, Jr. Lieutenant, United States Navy B.S., United States Naval Academy, 1993 Submitted in partial fulfillment ofthe requirements for the degree of MASTER OF SCIENCE IN OPERATIONS RESEARCH from the NAVAL POSTGRADUATE SCHOOL June 2000 I vj / \ » *^" •» V/ * ' /\ COO 5 TfflS PAGE INTENTIONALLY LEFT BLANK
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