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Preview ERIC ED610285: Four Principles to Make Advanced Data Analytics Work for Children and Families

four principles to make ADVANCED DATA ANALYTICS work for children and families The Annie E. Casey Foundation is a private philanthropy that creates a brighter future for the nation’s children by developing solutions to strengthen families, build paths to economic opportunity and transform struggling communities into safer and healthier places to live, work and grow. For more information, visit www.aecf.org. © 2020, The Annie E. Casey Foundation, Baltimore, Maryland introduction ADVANCES IN DATA SCIENCE and computing power are rapidly shifting the opportunities available to citizens, changing how systems interact with almost every aspect of our lives: as students, job seekers, patients, citizens and consumers. T his document presents the l Expand opportunity. Advanced to achieve, more equitable Annie E. Casey Foundation’s analytics should open doors outcomes for historically point of view on the use to greater opportunity for disadvantaged groups. of advanced analytics in social children and families, not merely Taken together, these principles programs and policy, based on incrementally improving the direct a spotlight toward areas that an exploration of the promise status quo. need a great deal more attention, and consequences of advanced analytics for youth, families and l Provide transparency and investment, innovation and evidence. Agencies and businesses consultation with families and communities. It also outlines a providing services fundamental affected communities. At a time set of principles that distinguish to the welfare of families and when the COVID-19 pandemic between the useful, acceptable communities owe the public has laid bare the inequities in many and harmful applications of new evidence about the use and public systems and prompted tools. Developed through broad effects of their decision-making reimagination of more effective consultation with data scientists, analytics. approaches, organizations and civil rights groups, public leaders advocates who care about children and family advocates convened by l Empower communities. These and families must not only the Foundation, as well as extensive data tools should empower seize the opportunity to prevent consultation with Foundation staff communities to hold systems emerging technology from causing and leadership, these principles accountable. harm but also work affirmatively represent points of agreement to support and promote the between those who are optimistic l Promote equitable outcomes. constructive use of these tools for about the good these tools can do New tools and models should equity and progress. for families and those who remain explicitly promote, and be extremely concerned about their judged against their ability abuse: four principles to make advanced data analytics work for children and families / 1 THE ESCALATING ROLE of advanced analytics and big data Advanced data analytics are deeply embedded in how public and private systems make decisions, already shaping the opportunities available to youth and families. Algorithms guide decisions on everything from which neighborhoods police patrol to whether loan officers extend credit and which job applicants a hiring manager selects to interview. (See Table 1.) With the volume, variety and velocity of information available on all of us (also known as “Big Data”) growing dramatically in the past decade, these analytical tools will play an increasingly central role in translating that information into decisions about families and communities in the coming decade. BIG DATA is an umbrella term VVOOLLUUMMEE THE EMERGENCE OF referring to the dramatic change in MASSIVE NEW DATASETS the volume, variety and velocity of information available to — and about — all of us. VVAARRIIEETTYY THE EXPANSION OF DATA SOURCES l VOLUME: The digitization of all aspects of our lives and environments has created massive new datasets to mine for insight. VVEELLOOCCIITTYY THE ACCELERATED PACE OF INTELLIGENCE l VARIETY: In addition to administrative data intentionally collected by programs, companies can scrape social media sites and The new tools computer programmers and statisticians handwritten case notes to create have developed to interrogate these large and varied unanticipated composite records. datasets go by many names — such as machine learning and artificial intelligence — and they introduce both additional l VELOCITY: The speed of collecting opportunities and challenges compared to more familiar and analyzing information statistical modeling methods, as discussed below. But is constantly increasing, as whatever technique is used, the core questions raised by the processors, bandwidth and data- use of advanced analytics for prediction, risk assessment science techniques improve. and decision making are similar. the annie e. casey foundation/www.aecf.org / 2 Table 1 APPLICATIONS OF ADVANCED ANALYTICS l Affordable housing protection l Job awareness and employment l Pretrial risk assessment decisions l Criminal record expungement l School assignment and transportation l Learning analytics in higher education l Early warning systems in K–12 l Screening calls to child protective services l Policing l Evidence-based sentencing l Tenant screening l Predicting risk of injury to youth l Insurance pricing in foster care Many uses of advanced analytics officers. The problem for civil have learned about adolescent are controversial. Civil rights rights advocates isn’t chiefly bias development in the past decade: advocates worry that more or naivety on the part of those Youth are exceptionally resilient algorithmic and automated building these models — it’s and able to recover from past decision-making systems will the racism built into the policy adversities but also vulnerable worsen existing inequities across and historical practice of many to the harm caused by deep lines of race, age, income and institutions. Data science can be engagement with child welfare and gender. Organizers, academics used to combat these problems justice systems.2 and journalists have increasingly rather than worsen them, but Such structural biases in decision documented these problems in doing so requires putting these making are not unique to risk many advanced analytical tools in tools in the hands of different assessments built on advanced common use. (See the “Evidence- people with explicitly different analytics. “Differentiation” and Based Sentencing” example in intention. “discrimination” are two sides Appendix A.) Some have gone This challenge is of particular of the same coin. Agencies and as far as to call for abolishing concern to organizations businesses must make decisions these tools, arguing that agencies’ advocating for youth and youth about people all the time, often application of advanced analytics adults, who are more likely to be in situations of great uncertainty. to the increasing kinds and quality assessed by tools that treat age as In every one of those situations, of data available to them increases a liability rather than an asset. For managers already have screening opportunities for discrimination. example, an analysis of the most rules in place — implicit or Algorithms implemented by common pretrial risk assessment explicit, simple or complex. systems (public or private) will models — Correctional Offender The lessons that civil rights tend to automate decision-making Management Profiling for organizations and system reformers criteria already in place, learning Alternative Sanctions (COMPAS) have learned about implicit and from data that capture how these Violent Recidivism Risk Score — structural bias, organizational systems have historically allocated estimated that fully 60% of its risk incentives and the way they pollute resources or punishment and score was a function of a person’s and skew data apply with equal amplifying the existing incentives age rather than any criminogenic force to this newest generation for frontline workers, including factor or case history.1 This practice of analytics tools and predictive case managers, judges and loan runs contrary to what researchers algorithms. four principles to make advanced data analytics work for children and families / 3 What’s more, new data and data Many of these predictive models improving the accuracy of an tools have real potential to do great can be thoroughly tested before assessment disproportionately good. Predictive risk assessments being implemented. They can benefits groups subject to can be fairer and more accurate help more accurately identify and discrimination. than the actuarial tools already in measure sources of disadvantage, It is true that some data science wide use throughout government making the mental models used techniques introduce genuinely and business. Each time systems by judges and social workers new challenges when applied to introduce new technologies into more explicit and transparent. decisions about people’s rights familiar decision-making processes, As prominent social scientists and well-being. Programmers advocates get an additional chance and practitioners argue, “when increasingly rely on algorithms to to critique and improve how algorithms are involved, proving parse and identify patterns in vast decisions affecting children and discrimination will be easier — reservoirs of data and then use families are made — but only if or at least it should be, and can those patterns to make predictions agencies and regulators include be made to be.” 3 In many cases, about people. Often called them as critical partners. the existing frameworks used to machine learning, this approach make decisions about youth are can create spurious or dangerous so fundamentally biased that correlations unless data scientists work closely with practitioners to test their conclusions. What’s more, the methods involved can BASELINES FOR COMPARISONS generate findings that are difficult to interpret. For example, it can be difficult to explain what In judging whether a new application of advanced analytics combination of characteristics is fair and worthwhile, the answer depends largely on how a machine learning algorithm the question is framed. identified as predictive of heart Is the new tool: failure. In some contexts, this is less important — just knowing l fair and accurate, or at least as close as possible given the a patient is likely to be at risk available data? can prompt a doctor to provide preventive care. But when making l an improvement over the process in use now? high-stakes decisions about whether a consumer qualifies l better than any other reform that could be applied to this for a bank loan or a young man system? is eligible for parole, being able Which combination of these elements constitutes the to explain and defend that risk “right” standard for review is a matter for debate — and it assessment becomes a matter of is common for data scientists, public administrators and civil rights. civil rights advocates to disagree.4 the annie e. casey foundation/www.aecf.org / 4 Upturn, a Washington, D.C.– among disadvantaged youth, l a lack of transparency, not just based organization that advocates put it: “The real world is often about how the models work but for more equitable use of more complicated than one-way also the lack of any notification technology, uses this illustration tests. ... If it is a combination that these algorithms and of data mining creating a spurious of characteristics (like age, “automated decision systems” are correlation: A data scientist might neighborhood and family income) even in use; and use machine learning techniques that defines who is benefiting to analyze millions of electronic from a program, we are never l fundamentally different visions for reform that focus on, for health records and observe going to find that with our example, decriminalization rather that patients with an asthma standard ways of testing.” 6 These than fairer enforcement. Relying diagnosis are, surprisingly, less tools can help to model large, on advanced analytics to mitigate likely to die when hospitalized multivariate problems — like how near-term problems, reformers with pneumonia. Does asthma to simultaneously create a more worry, might inhibit or foreclose protect against pneumonia? Just equitable bus schedule for affluent longer-term structural solutions. the opposite: What the data and low-income communities reflect here is that hospitals rank and rebalance school bell times to While calls to “abolish” this whole any asthmatic patient admitted create a later start for older youth category of technology are not likely for pneumonia as “high risk” and — that previously could not be to work, these concerns are well treat them with corresponding solved together. founded, and organizations and preventive protocols. A data advocates that care about children Despite the potential to use scientist not familiar with hospital and families have a vital role to advanced analytics to improve protocol would draw exactly play. Advanced analytical tools decision making for youth and the wrong conclusion about the are already embedded in business families, many prominent civil relationship between asthma and and government operations, and rights organizations in the country pneumonia from the data mining increasingly in state and federal have aligned in opposition to them alone.5 policy. Whether they benefit or — and a new generation of data- harm communities will depend Advanced analytics also empower driven civil rights organizations on their design, use and oversight; agencies and child advocates to such as Data for Black Lives have the technologies themselves are create new, never-before-possible grown up specifically to guard neither “good” nor “bad.” It’s solutions. For example, machine against their misuse. Among the critical that communities and learning tools are uniquely helpful most frequently cited reasons advocates contribute to a policy for studying how youth move for curbing or ending the use of framework and set of professional through complex social systems algorithms in decision making are: standards that can protect children and refining evidence on which programs work for whom, under l distrust in the capacity, incentives from negligent or harmful uses of and historical practices of systems advanced analytics and highlight what circumstances. As Sarah that control the underlying data where these tools can be used Heller, a leading researcher on and decision-making processes; to transform ineffective and strategies for reducing violence inequitable systems. four principles to make advanced data analytics work for children and families / 5 The social sector cannot stay on departments to end predictive benchmark. This challenge can — the sidelines of this debate. Public policing (as happened recently in and should — surface fierce debate agencies, philanthropies and both Los Angeles and Chicago); about the risks and opportunities policymakers will have to make and presented by new kinds of judgment calls about uses of algorithmic decision making. advanced analytics. Situations that l a need to modernize our existing approaches to risk assessment, But surprisingly broad agreement can bring about such judgment most of which have well- exists about the values that should calls include: established flaws and biases. guide how these tools are used and l the growing number of regulated. The implications of The challenge facing the field is deliberative city and state task these values on policy and practice, how to distinguish among the forces on public algorithms; explored in the recommendations useful, acceptable and harmful below, outline a vision for fair and l calls from citizens and activist applications of advanced data effective use of advanced analytics groups, such as those organized analytics, and to help practitioners that looks very different from the to “Stop the Cradle to Prison and advocates use the consequences investments being made today. Algorithm” in St. Paul Public of these tools for youth, Schools or to force police families and communities as the the annie e. casey foundation/www.aecf.org / 6 4 PRINCIPLES TO USE ADVANCED ANALYTICS FOR GOOD expand OPPORTUNITY Most of the established uses of advanced analytics in education, social services and criminal justice direct the attention of counselors and social workers to potential problems facing youth and families — for example, dropouts, abuses and infractions. Interventions are frequently intended to prevent worse harm to the individual, family or community, but very often they result in punishments that disproportionately track along familiar lines of age, gender and race. An alternative and encouraging use of advanced analytics focuses not only on risk but also on identifying so-called odds beaters and new opportunities for youth. Systems also might use advanced analytics to identify untapped talent, sequence more successful pathways into the workplace and — as Los Angeles recently did — expunge old charges from criminal records. four principles to make advanced data analytics work for children and families / 7 An example of the benefits: Good intentions, however, can cause harm if the analytics effort is not well designed. The Children’s Data Network at the University of Southern California is helping the state’s departments Chicago police used advanced analytics to develop of education and social services move beyond a “heat list” of individuals more than 500 times as documenting their poor results with high-needs likely as the average city resident to be involved in students (especially youth who have been in foster gun violence, as either a victim or shooter. Despite a care, experienced homelessness, run away or lived in commitment to follow up with these mostly young migrant families) to begin investing in doing better. men with prevention services, the police “failed to Their project, Exploring Resilience Among Vulnerable provide any services or programming” and “instead Students in California, explores why some students increased surveillance and arrests.” 8 A 2016 study succeed, despite these negative experiences, and will by the RAND Corporation found no perceptible identify protective factors — individual, family and change in gun violence. As the author wrote, “to make school experience — that merit more investment.7 a long story short: it didn’t work,” and the project demonstrated how initiatives aimed at personalizing support for young people who need it can shift on the ground to targeting “chronic offenders” for incarceration.9 Recommendation: This is a promising but underexplored area for research and investment. Government and its philanthropic partners, in particular, will need to test whether novel applications of data science (like so-called “precision analytics”) can create new insights for the field and under what circumstances it is responsible to apply them. These advanced analytics are likely to be particularly helpful in understanding and tailoring opportunities for complex populations — for example, youth involved in several systems and youth aging out of foster care. the annie e. casey foundation/www.aecf.org / 8

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