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Ergonomic Insights Successes and Failures of Work Design PDF

323 Pages·2022·10.384 MB·English
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Ergonomic Insights This book provides a great collection of work design testimonies with transferable lessons across many industry sectors and domains. It discusses physiological and cognitive parameters, teamwork, social aspects, and organisational and broader fac- tors that influence work design initiatives. It is important to learn from practitioner stories and real-world conditions that affect the theoretical applications of work design. Readers will benefit from under- standing the struggles and successes of the authors. The chapters cover a wide spec- trum of human factors and user needs, including decision-making in ( ab) normal and safety-critical situations, physical ergonomics, d esign- in-use modifications, and tai- lored training. The text examines holistic approaches that lead to improved work methods, worker engagement, and effective system-wide interventions. Ergonomic Insights: Successes and Failures of Work Design is primarily written for professionals and graduate students in the fields of ergonomics, human factors, and occupational health and safety. Educators will also benefit from using these case studies in class lessons. Workplace Insights: Real-World Health, Safety, Well-being, and Human Performance Cases Series Editors: Nektarios Karanikas and Sara Pazell The aim of the series is to host and disseminate real-world case studies at workplaces with a focus on balancing technical information with honest insights and reflections. Further, the application of a work design framework will propel this series into the literary crossover of traditional occupational health, safety, well-being, human fac- tors engineering, or organisational sciences, into a design realm like no other series has done. Each book in this series will include cases sharing the tools and approaches applied per the work ( re) design stages (Discovery, Design, Realisation). They will inform the readers with a complete picture and comprehensive understanding of the what’s and why’s of successful and “ failed” attempts to improve the work health, safety, well-being, and performance within organisations. Safety Insights Success and Failure Stories of Practitioners Edited by Nektarios Karanikas and Maria Mikela Chatzimichailidou Ergonomic Insights Successes and Failures of Work Design Edited by Nektarios Karanikas and Sara Pazell For more information on this series, please visit: https:// www.routledge.com/ Workplace-Insights/ book-series/ CRCWIRWHSWHPC Ergonomic Insights Successes and Failures of Work Design Edited by Nektarios Karanikas and Sara Pazell First edition published 2023 by CRC Press 6000 Broken Sound Parkway NW, Suite 300, Boca Raton, FL 33487-2742 and by CRC Press 4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN CRC Press is an imprint of Taylor & Francis Group, LLC © 2023 selection and editorial matter, Nektarios Karanikas and Sara Pazell; individual chapters, the contributors Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, access www.copyright. com or contact the Copyright Clearance Center, Inc. ( CCC), 222 Rosewood Drive, Danvers, MA 01923, 9 78- 750-8400. For works that are not available on CCC please contact mpkbookspermissions@ tandf.co.uk Trademark notice: Product or corporate names may be trademarks or registered trademarks and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data Names: Karanikas, Nektarios, editor. | Pazell, Sara, editor. Title: Ergonomic insights : successes and failures of work design / edited by Nektarios Karanikas and Sara Pazell. Description: First edition. | Boca Raton, FL : CRC Press, 2023. | Series: Workplace insights: real-world health, safety, wellbeing and human performance cases | Includes bibliographical references and index. Identifiers: LCCN 2022032310 (print) | LCCN 2022032311 (ebook) | ISBN 9781032210322 (pbk) | ISBN 9781032394930 (hbk) | ISBN 9781003349976 (ebk) Subjects: LCSH: Work design. | Human engineering. Classification: LCC T60.8 .E74 2023 (print) | LCC T60.8 (ebook) | DDC 620.8/2–dc23/eng/20221006 LC record available at https://lccn.loc.gov/2022032310 LC ebook record available at https://lccn.loc.gov/2022032311 ISBN: 978- 1- 032- 39493-0 ( hbk) ISBN: 978- 1- 032-2 1032-2 ( pbk) ISBN: 978- 1- 003- 34997-6 ( ebk) DOI: 10.1201/ 9781003349976 Typeset in Times by codeMantra This edited book collection is dedicated to the families, friends, colleagues, teachers, researchers, clients, consumers, regulators, and everyone else who have directly and indirectly supported and influenced the chapters’ authors in their journeys while navigating work complexities, celebrating successes, and reflecting on shortcomings. Contents Preface.......................................................................................................................xi Editors ....................................................................................................................xvii Contributors ............................................................................................................xix Chapter 1 Human Impacts on Work Design .........................................................1 Graham Miller Chapter 2 The Underestimated Value of Less- Than-Ideal and Proactive Ergonomic Solutions ..........................................................................13 Kym Siddons Chapter 3 Return- to-Work and 24/ 7 Warehouse Operations ..............................27 Wenqi Han Chapter 4 Designing a Visually Comfortable Workplace ..................................39 Jennifer Long Chapter 5 Opportunities and Challenges for Designing Quality Work in Residential Aged Care ........................................................................51 Valerie O’Keeffe Chapter 6 When Success Is Not Success, We Strive to Do Better......................65 Sara Pazell Chapter 7 Reshaping Lifestyle Changes in a Heavy Weight World ....................77 Keith Johnson Chapter 8 Indian Farm Tractor Seat Design Assessment for Driver’s Comfort ................................................................................91 Bharati Jajoo Chapter 9 Off- The-Road Tyre Management: The Good, the Bad, and the Ugly .....................................................................................101 Paulo Gomes vii viii Contents Chapter 10 The Human Factors Practitioner in Engineering Contractor-Managed Investment Projects ........................................111 Ruud Pikaar Chapter 11 Deciphering the Knowledge Used by Frontline Workers in Abnormal Situations .........................................................................127 Christopher M. Lilburne and Maureen E. Hassall Chapter 12 The Tyranny of Misusing Documented Rules and Procedures ........141 Nektarios Karanikas Chapter 13 Creating Ownership and Dealing with Design and Work System Flaws ..........................................................................153 Stasinos Karampatsos Chapter 14 Stuck in a Holding Pattern: Human Factors Training Development for Sports and Recreational Aviation .........................163 Claire Greaves and Reuben Delamore Chapter 15 Undertrained Workforce and Poor System Designs .........................179 Jose Sanchez-Alarcos Ballesteros Chapter 16 The Ergonomics Consultants Lot Is Not an Easy One.....................189 Rwth Stuckey and Philip Meyer Chapter 17 Tread Softly Because You Tread on My Dreams: Reflections on a Poorly Designed Tram Driver-Cab ................................................203 Anjum Naweed Chapter 18 Creating Conditions for Successful D esign- in-Use ..........................217 Lidiane Narimoto Chapter 19 New Scientific Methods and Old School Models in Ergonomic System Development ........................................................................227 Thomas Hofmann, Deike Heßler, Svenja Knothe, and Alicia Lampe Contents ix Chapter 20 It’s Only a Reporting Form ..............................................................243 Brian Thoroman Chapter 21 SAfER Way to Design Work ............................................................253 Maureen E. Hassall Index ......................................................................................................................273

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