(cid:1)(cid:2)(cid:3)(cid:4)(cid:3)(cid:5)(cid:6)(cid:7)(cid:8)(cid:9)(cid:10)(cid:11)(cid:12) (cid:6)(cid:13) (cid:14)(cid:2)(cid:13)(cid:6)(cid:15)(cid:16)(cid:11)(cid:17)(cid:10)(cid:6)(cid:2)(cid:12)(cid:18)(cid:3)(cid:10)(cid:8)(cid:2)(cid:3)(cid:8) (cid:11)(cid:2)(cid:9) (cid:19)(cid:8)(cid:3)(cid:20)(cid:2)(cid:6)(cid:5)(cid:6)(cid:21)(cid:4) (cid:22)(cid:6)(cid:5)(cid:23)(cid:16)(cid:8)(cid:12)(cid:14) (cid:1)(cid:2)(cid:3)(cid:4)(cid:5)(cid:6) (cid:7)(cid:3)(cid:8)(cid:9)(cid:10)(cid:8)(cid:11)(cid:12)(cid:13)(cid:8)(cid:14)(cid:10)(cid:15)(cid:6) (cid:16)(cid:17)(cid:18)(cid:17)(cid:19)(cid:17) (cid:1)(cid:2)(cid:3)(cid:4)(cid:5)(cid:6)(cid:7)(cid:8)(cid:9)(cid:4)(cid:2)(cid:10) (cid:11)(cid:12)(cid:13)(cid:4)(cid:14)(cid:5)(cid:15)(cid:12)(cid:13)(cid:10) (cid:16)(cid:7)(cid:2)(cid:7)(cid:17)(cid:12)(cid:6)(cid:12)(cid:2)(cid:8)(cid:10) (cid:18)(cid:13)(cid:13)(cid:4)(cid:15)(cid:9)(cid:7)(cid:8)(cid:9)(cid:4)(cid:2)(cid:19)(cid:10) (cid:20)(cid:21)(cid:18) (cid:1)(cid:2)(cid:3)(cid:4)(cid:5) (cid:6)(cid:7)(cid:8)(cid:9)(cid:10)(cid:5) (cid:7)(cid:3)(cid:11)(cid:3)(cid:7)(cid:3)(cid:12)(cid:13)(cid:3) (cid:24)(cid:8)(cid:15)(cid:25)(cid:20)(cid:8)(cid:4)(cid:12)(cid:26)(cid:12)(cid:27)(cid:6)(cid:2)(cid:9)(cid:6)(cid:2)(cid:12)(cid:26)(cid:12)(cid:28)(cid:8)(cid:5)(cid:29)(cid:6)(cid:23)(cid:15)(cid:2)(cid:8)(cid:12)(cid:26)(cid:12)(cid:18)(cid:10)(cid:2)(cid:21)(cid:11)(cid:7)(cid:6)(cid:15)(cid:8) Acquisitions Editor: Mehdi Khosrow-Pour Asst. Acquisitions Editor: Renée Davies Senior Managing Editor: Jan Travers Managing Editor: Amanda Appicello Development Editor: Michele Rossi Copy Editors: Amanda Appicello, Elizabeth Arneson, Maria Boyer, Alana Bubnis, Jane Conley, Renée Davies, Lori Eby, Bernard J. Kieklak, Jr., Shanelle Ramelb, Sue VanderHook and Ingrid Widitz Typesetters: Sara Reed and Rachel Shepherd Support Staff: Corrina Chandler, Amanda Phillips, Michelle Potter, Marko Primorac, Jennifer Wetzel, Tara White, Chris Yura and Larissa Zearfoss Cover Design: Lisa Tosheff Printed at: Yurchak Printing Inc. Published in the United States of America by Idea Group Reference (an imprint of Idea Group Inc.) 701 E. Chocolate Avenue, Suite 200 Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: [email protected] Web site: http://www.idea-group-ref.com and in the United Kingdom by Idea Group Reference (an imprint of Idea Group Inc.) 3 Henrietta Street Covent Garden London WC2E 8LU Tel: 44 20 7240 0856 Fax: 44 20 7379 3313 Web site: http://www.eurospan.co.uk Copyright © 2005 by Idea Group Inc. All rights reserved. No part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Library of Congress Cataloging-in-Publication Data Encyclopedia of information science and technology / Mehdi Khosrow-Pour, editor. p. cm. Includes bibliographical references and index. ISBN 1-59140-553-X — ISBN 1-59140-794-X (ebook) 1. Information science—Encyclopedias. 2. Information technology—Encyclopedias. I. Khosrowpour, Mehdi, 1951- Z1006.E566 2005 004'.03—dc22 2004025544 British Cataloguing in Publication Data A Cataloguing in Publication record for this book is available from the British Library. All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher. (cid:1)(cid:2)(cid:3)(cid:4)(cid:5)(cid:6)(cid:3)(cid:7)(cid:8)(cid:9)(cid:10)(cid:2)(cid:11)(cid:3)(cid:12)(cid:5)(cid:6)(cid:13)(cid:9)(cid:14)(cid:5)(cid:7)(cid:6)(cid:2) Linda Knight, DePaul University, USA Shirley Fedorovich, Embry-Riddle Aeronautical University, USA James Rodger, Indiana University of Pennsylvania, USA Eileen Trauth, Penn State University, USA Annie Becker, Florida Institute of Technology, USA France Belanger, Virginia Tech, USA Karen Nantz, Eastern Illinois University, USA Janis Gogan, Bentley College, USA (cid:1)(cid:2)(cid:3)(cid:4)(cid:5)(cid:6)(cid:7)(cid:5)(cid:8)(cid:6)(cid:9)(cid:4)(cid:10)(cid:2)(cid:11)(cid:12)(cid:4)(cid:6)(cid:10)(cid:3) (cid:13)(cid:14)(cid:2)(cid:3)(cid:4)(cid:15)(cid:16)(cid:5)(cid:17)(cid:14)(cid:18)(cid:19)(cid:17)(cid:11)(cid:15)(cid:4)(cid:2)(cid:20)(cid:17)(cid:14)(cid:14)(cid:21)(cid:5)(cid:11)(cid:21)(cid:5)(cid:7)(cid:2)(cid:10)(cid:3)(cid:4)(cid:5)(cid:9)(cid:17)(cid:22)(cid:15)(cid:23) A. Vadivel / Indian Institute of Technology, Kharagpur, India A.C. Gómez Lora / Universidad de Málaga, Spain A.K. Majumdar / Indian Institute of Technology, Kharagpur, India Abdulbaset Gaddah / Carleton University, Canada Abdulwahed Mohammed Khalfan / Public Authority Applied Education & Training, Kuwait Aberdeen Leila Borders / University of New Orleans, USA Ada Scupola / Roskilde University, Denmark Adolfo Sánchez de Miguel / Cronos Ibérica, S.A., Spain Agustinus Borgy Waluyo / Monash University, Australia Ai Cheo Yeo / Monash University, Australia Airi Salminen / University of Jyväskylä, Finland Ajantha Dahanayake / Delft University of Technology, The Netherlands Ala Abu-Samaha / Amman University, Jordan Albert L. Ingram / Kent State University, USA Alex A. Freitas / University of Kent, UK Alexa Heucke / Munich University of Applied Sciences, Germany Alexander Markhasin / Siberian Telecommunications University, Russia Alexandra Galatescu / National Institute for R & D in Informatics, Romania Alexandros Nanopoulos / Aristotle University of Thessaloniki, Greece Ali Arya / Simon Fraser University, Canada Ali Metwalli / Western Michigan University, USA Alina Lazar / Youngstown State University, USA Amaryllis Raouzaiou / National Technical University of Athens, Greece Amita Goyal Chin / Viginia Commonwealth University, USA Amr El Abbadi / University of California, Santa Barbara, USA Amy B. Woszczynski / Kennesaw State University, USA Ana C. Andrés del Valle / VICOMTech Research Center, Spain Ana Funes / Universidad Nacional de San Luis, Argentina Ana Tereza Vasconcelos / LNCC, Brazil Anabela Sarmento / ISCAP/IPP, Portugal and University of Minho, Portugal Anand Iyer / PRTM, UK Anatália Saraiva Martins Ramos / Universidade Federal do Rio Grande do Norte, Brazil Anders Avdic / Örebro University, Sweden André de Carvalho / USP São Carlos, Brazil Andrea De Lucia / University of Salerno, Italy Andreas L. Opdahl / University of Bergen, Norway Andreas Mitrakas / Ubizen, Belgium Andreas Rülke / PRTM, UK Andrés Coratella / Universidad de Buenos Aires, Argentina Andrew Borchers / Kettering University, USA Andrew Laghos / City University, London, UK Andrew S. Targowski / Western Michigan University, USA Andrew Urbaczewski / University of Michigan, USA Andrey Naumenko / Triune Continuum Enterprise, Switzerland Andries Burger / University of the Free State, South Africa Anesh Maniraj Singh / University of Kwazulu Natal, South Africa Anet Potgieter / University of Cape Town, South Africa Angel D. Sappa / Computer Vision Center, Spain Ann Frances Cameron / Queens University, Canada Anna Malina / e-Society Research, UK Anne Honkaranta / University of Jyväskyä, Finland Anthony Scime / State University of New York College at Brockport, USA Antonio Díaz-Andrade / Escuela de Administración de Negocios para Graduados – ESAN, Peru Antonio P. Braga / UFMG, Brazil Antonios Danalis / University of Delaware, USA Ardis Hanson / University of South Florida, USA Aristides Dasso / Universidad Nacional de San Luis, Argentina Ari-Veikko Anttiroiko / University of Tampere, Finland Arlyn J. Melcher / Southern Illinois University at Carbondale, USA Arnor Solberg / SINTEF ICT, Norway Arthur R. Edwards / Erasmus University, The Netherlands Arthur Tatnall / Victoria University, Australia Arun Rai / Georgia State University, USA Aryya Gangopadhyay / University of Maryland Baltimore County, USA Athanasios Drosopoulos / National Technical University of Athens, Greece Athanasis Karoulis / Aristotle University of Thessaloniki, Greece Athena Vakali / Aristotle University of Thessaloniki, Greece Audun Jensvoll / EDB Telesciences, Norway Awie Leonard / University of Pretoria, South Africa Axel Schmetzke / University of Wisconsin-Stevens Point, USA Aybüke Aurum / University of New South Wales, Australia Babita Gupta / California State University Monteray Bay, USA Badrul M. Sarwar / University of Minnesota, USA Bala Srinivasan / Monash University, Australia Beatriz de la Iglesia / University of East Anglia, UK Ben Martz / University of Colorado at Colorado Springs, USA Bernard Blandin / CESI SAS, France Bernard C.Y. Tan / National University of Singapore, Singapore Beverly Shattuck / Hinks and Elaine Shimberg Health Sciences Center Library, USA Bill Davey / RMIT University, Australia Bill Karakostas / City University, London, UK Bin Zhang / Louisiana State University, USA Birgit Jaeger / Roskilde University, Denmark Bishwajit Choudhary / Information Resources Management Association, USA Bob Justis / Louisianna State University, USA Bob Ritchie / University of Central Lancashire, UK Bosede Aworuwa / Texas A&M University- Texarkana, USA Brian Dobing / University of Lethbridge, Canada Bruce Lubotsky Levin / University of South Florida, USA Bruce Rollier / University of Baltimore, USA Bruce Vanstone / Bond University, Australia Burak Ozer / Verificon Corp., USA C.L. Vidal-Rodeiro / Norman J. Arnold School of Public Health, USA C. Makatsoris / Orion Logic Ltd., UK Carla Wilkin / The University of Melbourne, Australia Caroline Howard / Touro International University, USA Catherine M. Beise / Salisbury University, USA Catherine M. Ridings / Lehigh University, USA Cathy Cavanaugh / University of North Florida, USA Celeste See-pui NG / Yuan Ze University, Taiwan, R.O.C. Cesar Alexandre de Souza / University São Judas Tadeu, Brazil Cesare Alippi / Politecnico Di Milano, Italy Chad Lin / Edith Cowan University, Australia Chalermsak Lertwongsatien / Ministry of Finance, Thailand Chanda Elbert / Texas A&M University, USA Chandra S. Amaravadi / Western Illinois University, USA Charlene A. Dykman / University of St. Thomas, USA Charles C. Hinnant / The University of Georgia, USA Charles H. Mawhinney / Metropolitan State College of Denver, USA Charles Møller / Aarhus School of Business, Denmark Charles R. Graham / Brigham Young University, USA Chen Way Siew / National University of Singapore, Singapore Chi Kin Chan / The Hong Kong Polytechnic University, Hong Kong Chin-Chen Chang / National Chung Hsing University, Taiwan, R.O.C. Chong W. Kim / Marshall University, USA Chris Chatwin / University of Sussex, UK Chris Coulston / Penn State Erie, USA Chris Kimble / University of York, UK Christine Ashley / University of Minnesota, USA Christoph Richter / University of Hannover, Germany Christophe Nicolle / Université de Bourgogne, France Christopher Klassen / University of Dallas, USA Chung Hsun Hsieh / Chaoyang University of Technology, Taiwan, R.O.C. Chung S. Kim / Southwest Missouri State University, USA Chung-Shing Lee / Pacific Lutheran University, USA Chung-wei Lee / Auburn University, USA Clare Brindley / Manchester Metropolitan University, UK Clare M. Pollock / Curtin University of Technology, Australia Clarence N.W. Tan / Bond University, Australia Clarence Tan / Bond University, Australia Claudia Cevenini / University of Bologna, Italy Claudia Pereira / Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina Clint A. Bowers / University of Central Florida, USA Colin C. Venters / University of Manchester, UK Concetta M. Stewart / Temple University, USA Conrad Shayo / California State University, San Bernardino, USA Coral Calero / University of Castilla-La Mancha, Spain Craig Van Slyke / University of Central Florida, USA Cristiano Castelfranchi / Institute for Cognitive Sciences and Technology, National Research Council of Italy, Italy Cristóbal Pareja-Flores / Universidad Complutense de Madrid, Spain Cynthia LeRouge / Saint Louis University, USA Cynthia Ruppel / The University of Alabama in Huntsville, USA D. Bruce Sun / California State University at Long Beach, USA D. Chakraborty / Tohoku University, Japan D. Theotokis / University of Peloponnese, Greece D.I. Martakos / National and Kapodistrian University of Athens, Greece D.M. Gorman / Texas A&M University, USA D. Sandy Staples / Queens University, Canada D.S. Stamoulis / National and Kapodistrian University of Athens, Greece Dale H. Shao / Marshall University, USA Damianos Chatziantoniou / Athens University of Economics and Business, Greece Dan S. Petty / North Texas Commission, USA Dane Peterson / Southwest Missouri State University, USA Daniel Brandon, Jr. / Christian Brothers University, USA Daniel J. Buehrer / National Chung Cheng University, Taiwan, R.O.C. Daniel J. Power / University of Northern Iowa and DSSResources.com, USA Daniel Riesco / Universidad Nacional de San Luis, Argentina Daniel Romero / Universidad Nacional de Rio Cuarto, Argentina Daniel Schwabe / Departamento de Informática, PUC-Rio, RJ, Brazil Danny A. Samson / University of Melbourne, Australia Darleen M. DeRosa / Right Management Consultants, USA Darren Dalcher / Middlesex University, UK David A. Banks / University of South Australia, Adelaide, Australia David Bryde / Liverpool John Moore University, UK David Gefen / Drexel University, USA David J. Pauleen / Victoria University of Wellington, New Zealand David Knight / Brunel University, UK David Petie / Petie Ltd, UK David Robinson / St. Cloud State University, USA David Ruppel / The University of Toledo, USA David Sammon / University College Cork, Ireland David Taniar / Monash University, Australia Davood Askarany / University of South Australia, Australia Deborah Bunker / University of New South Wales, Australia Deborah Bursa / Georgia Institute of Technology, USA Dedric A. Carter / Nova Southeastern University, USA Denis Trcek / University of Primorska, Koper, Slovenia Denise Fukumi Tsunoda / CEFET-PR, Brazil Denise Johnson McManus / Wake Forest University, USA Dennis E. Tucker / Yaasuo Consulting Company, USA Dennis Guster / St. Cloud State University, USA Derrie Perez / University of South Florida, USA Detmar Straub / Georgia State University, USA Diane H. Sonnenwald / Goteborg University, Sweden Dianne Willis / Leeds Metropolitan University, UK Dimitrios Katsaros / Aristotle University of Thessaloniki, Greece Dimitris Plexousakis / Institute of Computer Science, FORTH, Greece Dirk Trossen / Nokia Research Center, USA Dirk Vriens / Radbound University of Nijmegen, The Netherlands Dirk Werth / German Research Center for Artificial Intelligence, Germany Divyakant Agrawal / University of California, Santa Barbara, USA Dohoon Kim / Kyung Hee University, Korea Dolores Cuadra / Universidad Carlos III de Madrid, Spain Donald A. Hantula / Temple University, USA Donald R. Morris-Jones / SRA, USA Donaldo de Souza Dias / Federal University of Rio de Janeiro, Brazil Donna Ure / Brigham Young University, USA Dorothy G. Dologite / Baruch College, USA E. Kapetanios / Semantic Technologies, Switzerland E. Vázquez-Fernández / Public Health Department of Galicia, Spain E.V. Krishnamurthy / Australian National University, Australia Earl Woodruff / OISE - University of Toronto, Canada Eberhard Stickel / Hochschule der Sparkassen – Finanzgruppe and University of Applied Sciences-Bonn GmbH, Germany Edilberto Casado / Gerens Escuela de Gestion y Economia, Peru Edilberto Magalhães Silva / Brazilian Public News Agency, Brazil Edilson Ferneda / Catholic University of Brasília, Brazil Eduardo Rodriguez / Universidad de Buenos Aires, Argentina Eduardo Salas / University of Central Florida, USA Edward J. Szewczak / Canisius College, USA Edward Szczerbicki / The University of Newcastle, Australia Eileen M. Trauth / The Pennsylvania State University, USA Eitel J.M. Lauría / Marist College, USA Elaheh Pourabbas / National Research Council, Rome, Italy Elaine R. Winston / Hofstra University, USA Elayne Coakes / University of Westminster, UK Elena Castro / Universidad Carlos III de Madrid, Spain Elena Karahanna / University of Georgia, USA Elizabeth Furtado / Universidade de Fortaleza, Brazil Elizabeth Smythe / Concordia University College of Alberta, Canada El-Sayed Abou-Zeid / Concordia University, Canada Emma Tonkin / University of Karlsruhe, Germany Emmanuelle Vaast / Long Island University, USA Eric Pardede / La Trobe Univresity, Australia Erick Slazinski / Purdue University, USA Erik Buelen / Tilburg University, The Netherlands Erik Molenaar / Technical University of Aachen, Germany Erwin Van den Enden / Institute of Tropical Medicine, Belgium Eshaa M. Alkhalifa / University of Bahrain, Bahrain Esperanza Marcos Martínez / Universidad Rey Juan Carlos, Spain Ester Zumpano / DEIS Università della Calabria, Italy Fabio A. Schreiber / Politecnico di Milano, Italy Fadi P. Deek / New Jersey Institute of Technology, USA Fahui Wang / Northern Illinois University, USA Fang Zhao / RMIT University, Australia Farhad Daneshgar / University of New South Wales, Australia Fay Cobb Payton / North Carolina State University, USA Fazli Erbas / University of Hanover, Germany Felix B. Tan / Auckland University of Technology, New Zealand Fergal Carton / University College Cork, Cork, Ireland Fernando José Barbin Laurindo / University of São Paulo, Brazil Floriana Grasso / Liverpool University, UK Folker den Braber / SINTEF ICT, Norway France Bélanger / Virginia Polytechnic Institute and State University, USA Francisco Cervantes / Mexico Autonomous Institute of Technology (UNAM), Mexico Francisco-Javier Díaz-Pernas / University of Valladolid, Spain Françoise Preteux / Institut National des Télécommunications, France Frank E. Ritter / The Pennsylvania State University, USA Fred L. Kitchens / Ball State University, USA Fred Niederman / Saint Louis University, USA Frederic Adam / University College Cork, Ireland Frederick Ericsson / Örebro University, Sweden Fredrik Vraalsen / SINTEF ICT, Norway Freek Ebeling / Telematica Instituut, The Netherlands G. Chakraborty / Iwate Prefectural University, Japan G. Eleftherakis / City College, Greece G. Peter Zhang / Georgia State University, USA Gabor Hosszu / Budapest University of Technology and Economics, Hungary Gaelle Picherit-Duthler / University of North Carolina Charlotte, USA Galen Sevcik / Georgia State University, USA Garp Choong Kim / Inha University, Korea Gary F. Kohut / University of North Carolina at Charlotte, USA Gee-Woo (Gilbert) Bock / National University of Singapore, Singapore Georg Disterer / University of Applied Sciences and Arts, Hanover/Germany Georg Peters / Munich University of Applied Sciences, Germany George Doukidis / Athens University of Economics and Business, Greece George M. Giaglis / Athens University of Economics and Business, Greece George Pallis / Aristotle University of Thessaloniki, Greece Geraldine Clarebout / University of Leuven, Belgium Gerardo Canfora / University of Sannio, Italy German Montejano / Universidad Nacional de San Luis, Argentina Giancarlo Fortino / Università della Calabria, Italy Gillian H. Wright / Manchester Metropolitan University Business School, UK Gina Green / Baylor University, USA Giorgos Zacharia / MIT, USA Giovanni Vanini / Politecnico di Milano, Italy Giuseppi Pozzi / Politecnico di Milano, Italy Glenn Lowry / United Arab Emirates University, UAE Glenn Russell / Monash University, Australia Goran D. Putnik / University of Minho, Portugal Göran Pulkkis / Arcada Polytechnic, Helsinki, Finland Gordana Jovanovic-Dolecek / National Institute of Astrophysics Optics and Electronics, INAOE, Mexico Graeme Richards / University of East Anglia, UK Graham Pervan / Curtin University of Technology, Australia Greg Chiasson / PRTM, UK Grigoris Antoniou / Institute of Computer Science, FORTH, Greece Guadalupe Salazar-Zárate / Technical University of Catalonia, Spain Guisseppi Forgionne / University of Maryland Baltimore County, USA Gustavo Rossi / UNLP, La Plata, Argentina Ha Sung Hwang / Temple University, USA Hamada H. Ghenniwa / University of Western Ontario, Canada Hanni Muukkonen / University of Helsinki, Finland Hanns-Christian Hanebeck / GlobeRanger Corporation and Univerity of Dallas, USA Hannu Salmela / Institute of Information Systems Science, Finland Hao Lou / Ohio University, USA Hareton Leung / Hong Kong Polytechnic University, Hong Kong Harold Webb / The University of Tampa, USA Hassan A. Karimi / University of Pittsburgh, USA Haydee M. Cuevas / University of Central Florida, USA Hector Perez-Meana / National Polytechnic Institute of Mexico, Mexico Heidrun Allert / University of Hannover, Germany Heitor S. Lopes / CEFET-PR, Brazil Helen Mitchell / Unitec, Auckland, New Zealand Helen Thompson / University of Ballarat, Australia Hendrik Decker / Instituto Tecnológico de Informática, Spain Henry Aigbedo / Oakland University, Michigan, USA Herbert J. Mattord / Kennesaw State University, USA Herbert Kotzab / Copenhagen Business School, Denmark Herberto Ochoa-Morales / University of New Mexico, USA