ee nnaabbllii nn gg ECOACTION a handbook for anyone working with the public on conservation Les Robinson & This project has been assisted Andreas by the New South Wales Government through Glanznig its Environmental Trust. about the a uthors First published in 2003 by Humane Society International, WWF Australia and World Conservation Union © Les Robinson and Humane Society International 2003 This work is copyright. It may be reproduced for study, research or training purposes subject to the inclusion of an acknowledgement of the source and no commercial Les Robinson usage or sale. Reproduction for purposes other than those above requires the written permission of Humane Society International. Requests and enquiries concerning Les started his environmental career reproduction and rights should be addressed to: campaigning against a sand mine on the NSW Director south coast. He joined Social Change Media Humane Society International in Sydney as a campaign manager and spent PO Box 439 Sydney NSW 2107 the next 10 years running ‘hard’ campaigns against megatips, the Waterloo Incinerator, For bibliographic purposes, this report should be cited as: and other issues, before shifting to ‘soft’ Robinson, L. and Glanznig, A. 2003. social marketing programs on waste, water Enabling EcoAction: a handbook for anyone working with the public on conservation. and ‘eco-living’. Humane Society International, WWF Australia, He now runs his own consultancy which World Conservation Union, Sydney. Acknowledgements advises and trains council staff, agencies ISBN1 875941 46 0 The authors are grateful to and activists on the design of community WWF Document Number: Guide 03/04 the following individuals participation and change programs. and organisations for their Photo credits for front and back cover: ©Klein-Hubert/WWF, ©Les Robinson assistance in providing infor- ©QueenslandTourism Queensland, ©Viewfinder mation, images or comments: Andreas Glanznig Alison Colyer, Artwork and design: Sophie Verrecchia, NSW Coordinator, Threatened Zebra Communication 0409 321 963 Andreas has been involved in biodiversity Species Network; community education and communication Richard Davies, NSW National Produced on 100% Australian made Suits Paper. since the early 1990’s, first with the Parks and Wildlife Service; Made with 70% recycled content, the balance being peroxide bleached virgin fibre, Louise Duff, Commonwealth Government’s Biodiversity from Dalton Fine Paper. The Wetlands Centre; Unit, followed by five years as national Geoff Doret, coordinator of the Community Biodiversity For copies of this report, please contact Sutherland Shire Council; Network. WWF Australia at: [email protected] or Frits Hesselink, IUCN call (02) 9281 5515 He is a past member of a United Nations Commission on Education and Communication; expert group that developed a global Katherine Miller, biodiversity education and public awareness Threatened Species Network; initiative under the Convention on Biological Bianca Priest, Coordinator, Diversity, and is currently the Oceania Chair WWF Shorebirds Project; of the World Conservation Union Commission Julie Rudner, on Education and Communication. City of Albury Council; Vicki-Jo Russell, Andreas now works as the Biodiversity This project has been assisted SA Coordinator, Threatened Policy Manager for WWF Australia. by the New South Wales Government Species Network. through its Environmental Trust. enabling ECOACTION i ntrod uction “Knowledge alone doesn’t harm or help the environment. Human attitudes don’t harm or help the environment. This handbook aims to be a road map for anyone working with Human behaviours, on the other hand, the community to achieve environmental change, including have greatly harmed, yet hold a great environmental educators and managers, Bushcare or Landcare deal of hope for helping, the environment. coordinators, local government environment officers, and Those of us who work for environmental community development officers. It is especially designed for sustainability must learn to address the many people with natural science backgrounds now human behaviour.”1 involved in community projects to conserve species, habitats and ecosystems. It attempts to bring together useful ideas on social change from preface fields as diverse as health promotion and adult learning. Although the obvious focus is on biodiversity, the concepts and approaches will be useful for many types of community- based environmental work. Protecting and restoring biodiversity depends Community education is much more than simply producing on sustained public sympathy, understanding a brochure and poster. An important purpose of this handbook and action. We all need to act or change our is to re-position community education away from narrow behaviours – often in quite small ways – to ‘informational’ and natural science approaches – primarily protect and repair life’s complexity. concerned with transferring knowledge and skills – towards These social changes will depend on opening participative, community-driven approaches which focus on a sustained conversation with the public about enabling collective action for change. the nature of everyday living, and the system of consumption and production that pervade This guide should assist you to design new projects, and also modern life. to redirect and sharpen existing projects. The tools should be useful for planning almost any form of communication activity. As communicators, educators, and facilitators, you are vital agents in this process. This handbook aims to capture the best in NOTE: For the sake of consistency we Australian and international contemporary use the term ‘educator’ in this handbook. 1. Martha Monroe, thinking and practice to guide your work. We acknowledge that it’s often an Brian Day,and Mona It also draws on nearly 10 years of effort to inappropriate title, however it is in Grieser,Environmental increase understanding and involvement in wide use and accepted by funders Education and and managers. A better term might be Communication for a biodiversity conservation. Sustainable World, ‘sustainability facilitator’ but that GreenCom,2000. GOOD LUCK !! has yet to come into widespread use. enabling enabling ECOACTION ECOACTION contents PART A - REACHING THE PUBLIC 120 17 (cid:2) Start planning your program 8 1 (cid:2) On good practice 124 18 (cid:2) Crafting strong messages Checklist: Steps to good practice 134 19 (cid:2) Designing an integrated communication campaign 12 2 (cid:2) The diversity of biodiversity education 140 20 (cid:2) Always pre-test 18 3 (cid:2) Getting in touch with people’s values 144 21 (cid:2) Communication pitfalls 22 4 (cid:2) Using the word ‘biodiversity’ 148 22 (cid:2) Reaching Non-English speaking background audiences 26 5 (cid:2) Making the leap from awareness to action 152 (cid:2) New Backyard Buddies Program 32 6 (cid:2) Why people do, or don’t, act 153 (cid:2) A few final thoughts 38 7 (cid:2) Some useful change models 48 8 (cid:2) The human touch 58 9 (cid:2) The natural touch PART C - FURTHER INFORMATION 62 10 (cid:2) What social research tells us 156 Further reading and websites 158 Appendix 1 - Tips for talking about biodiversity 161 Appendix 2 - Key biodiversity concepts PART B - IMPLEMENTING A SUCCESSFUL PROJECT 162 Appendix 3 - Making a communication plan 80 11 (cid:2) Formative research 164 Appendix 4 - Findings from NSW research 86 12 (cid:2) Audience participation in design 166 Appendix 5 - Findings from interesting US attitude Checklist for a successful participatory project research 98 13 (cid:2) Setting do-able objectives 170 Appendix 6 - The priority matrix 104 14 (cid:2) Making your program measurable 172 Appendix 7 - Talking about bugs 110 15 (cid:2) Know your audience 174 Appendix 8 - Myths and facts 118 16 (cid:2) Designing your program as a cycle 176 Appendix 9 - Glossary of key terms enabling enabling ECOACTION ECOACTION p a r t A Reaching the public enabling enabling ECOACTION ECOACTION 1 p r a c t i c e ON GOOD The word ‘enabling’ is an important guide to our role. Traditionally, the educator was seen as a source of expert knowledge and the educational process was complete when that knowledge was passed on. Instead, an ‘enabler’ does whatever is required to bring people In this handbook we define together and make possible collective ‘biodiversity education’ as: learning and self-directed action. In this Enabling communities sense, the educator is a facilitator who depends as much upon their people- to act to conserve or skills as upon ecological knowledge. restore nature. The word ‘communities’ reminds us that This definition reflects a vision humans are social animals and that the of informed and inspired groups most meaningful and sustained action is and individuals working in a done by groups of people working in variety of ways to restore unison. Empowerment, in particular, is ecological balance on the earth. never a quality of individuals – it comes from people working together to achieve a common vision. The word ‘act’ implies that the goal is active participation by people in change. We’ll talk more about action as a strategic concept below. © The word ‘nature’ is defined widely to W W include ecological systems wherever they F A u are found in the backyard, on a balcony, stralia in a canalised creek, in a park, as well as Social factors ‘natural areas’, local and far away. underpin successful community projects. Behind every good project are facilitators that bring people together and create experiences that motivate them to act. 8 9 enabling enabling ECOACTION ECOACTION CHECKLIST - STEPS TO GOOD PRACTICE2 In this handbook we’ll be emphasising principles of good practice in the design of community programs. The checklist below summarises these principles: 1) Have you understood 5) Have you really 8) Will it be fun? 12) Have you approached the problem and critically understood the situations, Check that your activities will partners? reflected on your proposed current practices and needs excite and stimulate. Does it What other organisations, solution? of your audience? involve tactile, experiential and agencies, and businesses have Have you talked to experts, Have members of your audience interactive learning? Could there similar goals? Who could you and members of the intended participated in refining the target be a more fun way to do things? collaborate with? Don’t think you audience, about the nature of behaviours and designing the have to do it all alone – build 9) Will it be social? the problem? Is the solution program? Does the program offer local networks and share ideas. Check that your project will achievable? Have you examined ways to meet their practical encourage good inter-personal 13) Do you practice what you alternative solutions? needs, as well as yours? Do you relationships. Is there food? preach? understand the practical obsta- 2) Have you researched cles to the behaviour? Do you Is there time to socialise? Are there Have you thought about the similar programs? have answers for the doubters? group activities? Have you created environmental impact of your Have you (at the very least) ways for diverse players to share program? Is your operation an done an internet search to find 6) Is the solution compatible views, including activists, exemplar of environmental out about similar programs? with your audience’s councillors, managers, responsibility? Have you contacted other personal values and norms? business-people, and planners. 14) Will you leave something educators, agency staff or Does your audience perceive 10) Have your pre-tested behind? academics to locate relevant the same problem? Have you your communications? social research? Have you explored the ‘common ground’ How will you build the capacity checked out academic journals? between your proposed solution Is your message presented in a of your community to act after vivid and interesting way? Have your program is over? Have you and audience values, perceptions 3) Have specific target you pre-tested messages and helped existing groups to grow and needs? audiences been identified? materials on the audience? stronger? Have you facilitated Who needs to act? Have clear 7) Have you planned how to new relationships? Have people 11) Have you thought about target audiences been defined? collect evidence? practiced new skills? How could access? you support a sustained Consider how you will capture 4) Are your behavioural Have you offered a range of program? Have you developed evidence about the impact and objectives actionable? opportunities suitable for new knowledge? If so, how can results of your program. Have different audiences? – both you share it? Are these objectives realistic? you planned for time to reflect sexes; all ages; people from non- Are the audiences reachable? on the evidence? How will you English speaking backgrounds; Are the actions measurable? report back to the community? people with disabilities. 2.Adapted from Education for 0 life – guidelines for biodiversity 1 1 enabling education,UK Council for enabling 1 ECOACTION Environmental Education,1997. ECOACTION 2 THE DIVERSITY CASE STUDY 1 © R e National Threatened Species Day, e fw OeFd BIuODcIVaERStITiYo n South Australia atc h S A Problem ,CC S The number of threatened species in Australia A continues to grow, and more community support and involvement in on-ground Communities around Australia have conservation projects is needed. designed and put in place some Approach fantastic projects that mirror the The Threatened Species Network (TSN) facilitates community action principles of good practice on the to conserve threatened species yearly on 7 September, the date the previous pages. The five examples last known Tasmanian Tiger died. Each year different flagship species below show different solutions to are used to rally community support. Groups are encouraged to view various problems. the day as their own and use it as a platform to promote what they are doing to help conserve threatened species. All activities are CASE STUDY 1 social, and line up well with the interests of the audience. National Threatened Species Day, South Australia Actions In South Australia, a recent National Threatened Species Day aimed to CASE STUDY 2 highlight the need for better understanding and conservation of the leafy sea dragon and its sea grass habitat. This unusual and beautiful Mackay Shorebirds project, Queensland flagship species was used to focus community attention on marine conservation. CASE STUDY 3 (cid:2) The TSN promoted the Day well in advance, arranged State level Greenweb program, Sutherland Shire, New South Wales media, and encouraged community groups in the Network and schools to take part CASE STUDY 4 (cid:2) A guide on how to help conserve sea dragons was produced and Garden Guide for Albury Wodonga, New South Wales distributed through major outlets including The Body Shop Results CASE STUDY 5 (cid:2) 35 groups, including dive clubs, bush-, fish- and dune-care groups Frogs project, The Wetland Centre, Newcastle, and coastal schools, staged over 50 community activities over the New South Wales month of September. Activities included seadragon searches, pre- sentations, art shows and displays, beach clean-ups and on-ground vegetation works in coastal dunes (cid:2) Over 30 education and media activities. The Day is part of the on-going efforts of the TSN to get communities engaged in threatened species conservation. More information - Contact your State 2 3 Threatened Species Network 1 enabling enabling 1 ECOACTION Coordinator or ring 1800 032 551 ECOACTION CASE STUDY 2 © CASE STUDY 3 M Mackay Shorebirds project, Queensland au Greenweb program, Sutherland Shire, New South Wales re e n Problem Co Problem o The wetlands and intertidal areas in the pe Sydney’s bushland is diminishing and fragmented preventing the r Mackay region are coming under increasing movement of native animals along habitat corridors. pressure. Approach © G Approach The Sutherland Shire, located on the southern e o The Queensland Wader Studies Group (QWSG) aimed to increase outskirts of Sydney, developed its Greenweb ff D o community support and conservation of shorebird habitat through program as part of a regional approach to the re t its Mackay shorebird project. The broader Mackay community were conservation of the Sydney basin’s remaining engaged by providing social opportunities to see and learn about biodiversity. The Greenweb program aims to shorebirds, and how to identify them. People that participated in the protect and enhance native plant and animal initial surveys were encouraged to regularly monitor the number and populations by identifying key areas of bush- type of shorebirds in important sites in the area. land habitat and then working to link these habitats in order to make it easier for animals to move between habitats. Actions The program uses various incentives to encourage people to take part. The project identified important shorebird © M areas in and around Mackay. The QWSG au Actions re promoted the project through the local en The Shire promoted the program through media releases, displays and C newspaper and radio media. o presentations (including a video). o p (cid:2) Introductory hands-on shorebird surveys er (cid:2) The Greenweb officer provided free inspections of resident’s property, were held at key shorebird habitats including a free “Garden Consultation” that identified suitable native (cid:2) A follow-up wader identification training plant species for the area, landscaping that encourages native session was staged at a high tide roost in central Mackay, animals, identified weed species and answered any questions. followed by a presentation on shorebirds at the local surf life This personal face-to-face contact is crucial © saving club. Follow-up events after other surveys include slide to mobilise interest and involvement in the Ge o shows and a barbeque to allow local residents to meet and mix. program. ff D o (cid:2) Follow up newsletter. re Results t (cid:2) Participating residents were able to access Attendance at both the survey and identification sessions free native tube plants from the Council’s were excellent nursery and in some instances a second greenwaste bin and/or bush regeneration bags for free weed collection. They also More information received a free Greenweb sign to acknowledge their efforts. WWF Shorebirds Project, www.wwf.org.au Results The response have been overwhelming. In 6 months, over 100 property inspections were held with residents wanting to take part in the program 4 More information - Greenweb Officer, 5 1 enabling Sutherland Shire Council, (02) 9710 0463 enabling 1 ECOACTION ECOACTION CASE STUDY 4 CASE STUDY 5 © M Garden Guide for Albury Wodonga Frogs Project, The Wetland Centre, ike S Newcastle, New South Wales w a Problem n Environmental weeds are an increasing problem in the area, hastened Problem by the sale of weedy species by local garden nurseries. Lack of suitable habitat for the threatened Approach Green and Golden Bell Frog AlburyCity Council aimed to encourage nurseries to remove environ- Approach mental weeds from sale, and increase consumer interest in buying non- The Wetlands Centre aimed to build three enclosed ponds to provide weedy native and exotic plants. Initial efforts to convince nurseries to habitat for Green and Golden Bell Frogs. The project relied on the stop selling environmental weeds in exchange for free merchandising good will of many people and organisations, and excellent leadership and marketing was unsuccessful. An alternative approach was to work skills to mobilise volunteers. with nurseries to implement a community education initiative. Actions The communication strategy was strongly influenced by National The project is a testimony to how a range of partners pooled their Parks Service social research that showed the promotion of lifestyle expertise and efforts: choices is more likely to produce results than marketing environmental messages. (cid:2) the National Parks Service provided plant and crew to dig the The project is an example of a Council working through intermediary ponds © groups to reach an audience, providing multiple access points, and (cid:2) Paddy, a long-time member of the Lo u aligning with audience values. Australian Plants Society (APS) and ise D supervisor of the local Landcare group, u Actions ff persuaded APS members to donate the (cid:2) Nursery Support Program where the Council’s Noxious Weeds plants that were needed to vegetate the Officer and a nursery expert engaged 14 nursery managers on ponds. His Landcare group planted them. environmental weed issues. This effort was underpinned by a (cid:2) the Newcastle Rotary Club came to the Wetlands Centre looking for garden guide, information about noxious weeds, local native plant a project, and built the frog-proof fence. Centre staff held a briefing wholesalers and further contacts. Nurseries were encouraged to sell meeting and provided a sausage sizzle and a case of beer for the the guide at cost, receive free merchandising and use of a ‘helpline’ workers. And of course a thank-you letter afterwards. for six months. This worked. (cid:2) the good people from the Society of Frogs and Reptiles gave lots of (cid:2) Production and distribution of the Garden Guide advice and practical help for Albury Wodonga. The guide was promoted in papers and at festivals. Radio and television ads (cid:2) a frog specialist from the University of Newcastle managed the rein- were also aired. troduction of the frogs. Results Results (cid:2) 12 local nurseries are interested in the program (cid:2) Three enclosed ponds with a thriving Green and Golden Bell Frog colony, and a lot of satisfied people (cid:2) Over 150 guides have been sold in the first 2 months of the program More information More information The Wetlands Centre, www.wetlands.org.au Environmental Planner, AlburyCity 6 (02) 6023 8111 or www.alburycity.nsw.gov.au 7 1 enabling enabling 1 ECOACTION ECOACTION
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