Emergency Planning Guide for Utilities, Second Edition

229 Pages·2013·3.293 MB·English

by  Samuel Mullen

Emergency Planning
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An increase in major natural disasters—and the growing number of emergency incidents l
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involving electric, gas, water, and other utilities—has led to heightened concerns about e
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lifeline service utilities and public safety. Due to today’s complex, compliance-based
environment, utility managers and planners often find it difficult to understand the
E Planning Guide
depth and breadth of action needed to improve organization-wide resilience and meet
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consumer expectations following major storms and damaging incidents. Emergency
Planning Guide for Utilities, Second Edition offers a working manual that presents e
new and field-tested approaches to plan development, training, exercising, and r
emergency program management. g
for Utilities
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Revised and expanded, this new edition places a greater emphasis on the element n
of strategy development and examines dependencies for effectively responding to c
emergencies and disasters. All utilities can gain an advantage using this guide. Readers y
will learn the fundamentals as well as advanced tactical methods to help bring their Second Edition
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utility’s emergency program in alignment with current needs.
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Topics include: n
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• Risk prioritization and assessment using tools you already have
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• Evaluation of processes and how they affect the utility’s mission n
• Development of clearly written emergency plans that leverage knowledge g
gained through risk identification and experience in handling emergencies
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• Emergency communications and security issues in today’s utilities
• Interfacing with government agencies and emergency management organizations u
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• Implementing training programs and exercising the plans d
• Utilizing mutual assistance crews and support personnel e
• Auditing and improving emergency plans and ongoing programs through metrics
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and modeling o
• Efficient completion of damage surveys and other critical tasks during restoration r

• How new technologies and systems should be assessed during planning and
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implementation, and how they may perform and be affected by damaging events
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• Implementing methods to help ensure an improved level of response and i
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continued resilience across the utility organization i
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The book will help utility planners, trainers, responders, and those who work with
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utilities to more effectively prepare for damaging events and help improve the level
of performance in reducing outage times. In doing so, utilities will be able to improve
response and restoration strategies while reducing the impact that damaging events have ES
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on the utility’s infrastructure, people, and resources. ic
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on
nd

K14544 Samuel Mullen
ISBN: 978-1-4665-0485-1
90000
www.crcpress.com
9 781466 504851
w w w. c r c p r e s s . c o m
K14544 cvr mech.indd 1 11/8/12 2:44 PM

Emergency
Planning Guide
for Utilities
Second Edition

Emergency
Planning Guide
for Utilities
Second Edition
Samuel Mullen
Cover image of Hurricane Sandy courtesy: NOAA/NASA GOES Project.
CRC Press
Taylor & Francis Group
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Boca Raton, FL 33487-2742
© 2013 by Taylor & Francis Group, LLC
CRC Press is an imprint of Taylor & Francis Group, an Informa business
No claim to original U.S. Government works
Version Date: 20121106
International Standard Book Number-13: 978-1-4665-0486-8 (eBook - PDF)
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Dedication
This book is a product of having a tremendous amount of love and support
from people who have shaped my life and helped me to understand how to
help others. This book is dedicated to my family and close friends, and I’ll
mention a few of those special people here.
Marie, my dedicated and intuitive wife and friend, who has dedicated her
life to be a nurse that shows compassion every day for everyone she meets.
A son, Sam III, a talented engineer, with a big heart he continues to show
family and friends. Sam is completed by his environmentally conscious and
dedicated wife, Karen.
A son, Eric, with his love for family and a keen eye for business and
sports, but his smile is what wins you over. Eric is completed by his wife
Sharon, mother of our three grandchildren, Jack, Ava and Ryan…always
smiling close by.
A beautiful, talented, and very creative daughter, Sandra, who cares for
us all and shows us every day how much life is worth living and sharing.
Sandy is completed by her husband, Frank, one of my golf buddies who has
served his country and continues to do so.
A very close friend and mentor, Paul Biggers, PhD, who inspires me with
his generosity, regularly travelling abroad and in his community to help
establish a level playing field for the downtrodden and medically challenged
by helping to establish sound medical alternatives…and hope where there
is none.
And finally, I’d like to dedicate this book to fellow Veterans of the
Vietnam War, and military service personnel who continue to unselfishly
guard our country, a country born out of our love for freedom and the con-
tinual search for knowledge.
Sam Mullen

Contents
Preface xiii
About the Author xv
Section I
INTRODUCTION AND USE OF THE GUIDE
1 Introduction 3
Discussion Points 3
Opening Remarks 3
Primary Learning Objectives 4
Introduction to the Second Edition 5
Organization of Topics 6
Using the Guide with Other Resources 6
Emergency Programs and Resilience 8
Your Plan for Your Company 9
Models for Plan Development 12
Closing Notes for Using This Guide 12
References 13
Section II
PAST, PRESENT, AND FUTURE OF
EMERGENCY PLANNING
2 Looking Back 17
Discussion Points 17
Roots of Emergency Planning 17
Need for Change: Developing More Effective Plans 18
Agency Involvement 20
NIMS and the Incident Command System 22
vii
viii Contents
3 Where Are We Now? 25
Discussion Points 25
Current Planning Needs for the Utility 25
Planning for Resilience 26
Planning for Technology Advancements 26
Maintaining Compliance and Preparedness 27
Evaluating Systems for Planning Requirements 28
Summary of Steps to Consider 28
References 30
4 What Can We Expect? 31
Discussion Points 31
Use of Technology: Before, during, and after Damaging Events 31
Section III
METHODS AND DYNAMICS OF
EMERGENCY PLANNING
5 Risk Studies and Analysis 37
Discussion Points 37
Why Are Risk Studies Important? 37
Assessing Risks for the Utility 38
Conducting the Vulnerability and Risk Study 40
Using Metrics and Qualifying Data 41
Eliminating Gaps in Preparedness 42
Leveraging the Risk Study and Analysis 45
Implementing the Emergency Planning Process 45
6 Emergency Planning Guidelines 47
Discussion Points 47
What Are Emergency Plans? 47
Preparedness versus Response 49
Peacetime versus Real- Time Planning 50
Key Objectives for Plans 51
Steps to Develop a Plan 52
Plan Development Model 52
Emergency Plan Development (EPD) Model 53
EPD Model, Element 1: Identify Participants and Form
Planning Team 53