Effectiveness in Work Roles: Employee Responses to Work Environments. Volume II--Appendices.

192 Pages·2011·5.02 MB·English

DOCUNENT Nita!!!
in
610
CS 016.
1:10 159
Quinn, Robert P.
g.AUTHOR
TITLE
Eftectiveness ip Work Boles: Employee Responses to
Work Emvironmen'ts. Volume II--ApOendices.
INSTITUTION
tlichigad Univ., Ann .Arbor. 'Survey Research center.
Manpower Administration (DOL)
Washingten, D.C.
S PONS AG EN cy
Office of Research and. DevelcEment.
PUB DATE
77
CONTRACT
DL- 92- 26 -72 -35
For a related document see, CE, 016 E55; Not
192p: ;
''NOTE
available in hard copy because cf poor
reproducibility
National Technical Information Service, Springfield,
AVAILABLE FROM
Virginia-22151
0
EDRS PRICE
mv-s0.83. Plus post ag,0.. BC Not' Availatle _tics EDRS.
DESCRIPTORS
*Data Collection; Employee Attitudesl, Employer
AttitudeWEvaluation, Methods; *Interviews; Job
Analyeis;'4.704-satisf action; MotiVationl Obser*ation;
OCcepational SurveyS; Performance FaCtors; Personnel
Evaluation-I.*Questio,nnaires'; Bating scales; Tatk
Performance.; Vocational:Adjustment; *Bork Attitudes;
*Work Environment
IDENTIFIERS
*ark Role
ABSTRACT?
This appendix to the final repOrt of Aa study on
effectiveness in work roles contains nine pethodOlogital appendixes
that provide the technical details of the measures teed in the
(CE 016 655 is the final report.) Appendixes A
five -year stun y.
B
are reproductions of the interview-schedules for phases 1 and 2 and
appendixes- C and p reproduce, the guesticr.bccklets reipondents were
asked to fill out in, phases 1 and 2, respectively. ,Appendix E depicts
the rating scales' which supervisors were asked /o, fill cut concerning
their subordinates in phase 1. Appendix F does file' taMe for Phase 2.
d
Appendix
spell's out the prodedures followed _by the observers in
all,
rating scales employed. Appendix H
phase 1 and--igcludes a list of
provides similar information on the observations in phase 2. Appendix
I presents the brief interview schedule used in phase 2 for a
telephone follow-up of respondents who had left their original
e mpl dire
( JR)
***********************************************************************
-Reproductions supplied by EDRS are the best that can be made,4
*
*
from the original document.
***********************************************************************
I
ti
EFFECTIVENESS IN WORK ROES:
r
,
EMPLOYEE RESPONSES TO WORK ENVIRONMENT
Volume II =Appendices
41.
*03
RC*
14t/E
-.INSTITUTE FOR SOCIAL 'RESEARCH
THE UNIVERSITY OF MICHIGAN
ANN ARBOR, MICHIGAN
OF HEALTH,
U.S. DEPARTMENT
EDUCATION & WELFARE
NATIONAL INSTITUTE OF
EDUCATION
HAS BEEN REPRO
THIS DOCUMENT
RECEIVED FR
DUCED EXACTLY AS
ORGANIZATION OR IGI
Robert.P. Quinn
THE PERSON OR
VIEW OR OPINIONS
ATING IT. POINTS OF
NECESSARILY REPRE-
STATE() DO NOT
INSTITUTE OF
Principaloinvestigator
SENT OFF ICIALNATIONAL
EDUCATION POSITION OR POLICY
This report was prepared for the Manpower Administration, U. S. _Depart-
ment of Labor,:,underfesearch and development contract No. 92-26-72-35.
Since contractors tonducting research and deVelopment projects under
-Government sponsorship are encouraged! to express their
own judgement
N.g
freely, this \report does- not necessarily represent the official opinion or
policy of the Department of ,Labor. The contractor is solely responsible for
the contents of this report.
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EFFECTIVENESS IN WORK RO4ES.:
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16.Absuj,t5.:
(1) to assess associations b.0.00
his study had four general obje,ctLVes:'
g conditions 'and indicators ofemploYees'
aspects Of wor
Work role.effectivv.1..,$),;
to ident
erional and -situational 'characteristics
that limit associau.,),w;:.
(2)
(3) to.kegin to map thestatistic,0:
between works
ditions. and effectiveness;
of effectiveness measures, and (4,
structure of associations among various cla:.-.ses
assn the 'Validity of effeciAyenese indicators)when
measured :in 'differentwayS11,
findings-were thA
Major\methodolOgical
teCsted against different- causal lactors.
conditions and workerbehaviot
information from different-sourtes regarding working
aspects of work.
in'agreement only for relatively unambiguous and'external
As the.
abStractness and, thus,'potential-ambiguity of
'a -measure increase, assessments fro',
workers,- observers and supervisors,become'increasiogly
liable to judgmental biase),,
results
effect.
Major
Substantive
i.111.ude Identification of stre.,
such ..S tiv halo
a withdrawal syndrome that
effects, upon worker Attculdes and behaviors,. Including,
be:1;1s with fre.iedt abs-ncet-and culminates in
voluntary-turnover:
,
Words and Docum'ent Ana!r:,11.' 17o. pescriptoi
17..Key,
Productivity
Incentives
Absenteeism'
'f
.
Supervision
JobAnalysiS.
Adjustment
Supervisors
Job:descripLie)
AttitUde survey
,
:.
Surveys
Job. satisfaction
Attitudes'
.
,
--, Labor
Earnings
....
/
.
Mobility
EdUCation
,
'Motivation
t,
Effectiveness-
,
.
Occupational. di4Yeases
Employment.
#
.,.
A.
Performance
Evaluat
n
Fringe
-Performance evaluation
enefits
.
. s
,
.
.1.ern if iers/Opcn;Ended Tem,
.
17b.
''
.
Work Attitudes
Work environments
.
'.
Work roles
Leisure' activities
'
.
Family roles
Employee responses.
Social indicators
Longitudinal-surveys
.
Meaning of work
.
Lifestyles
:
..
.
,
.
.
51,
5,1,, 6J
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.
fectivenessin
cork Role
Emp Oyee
esponses to
orlmc Erivirhiiene
7
Volume II
Appendices'.
""*"
C.
Y'
vey Research Center
The University if Michigan
IntroductiCa.
ArtEDAJA
Phase. I
Interi/Jev schedule
A
.
Phase
Interview,SChedule
49.
B
95
.Question book -'Phase I
107
Question book - phase II
.
foldev- Phas
121
descrilition
S pervisor's
E
127
upervisor's desCriptiun folder - Phast II'
...
(inejuding'
-the-job observation materials
observer instructions' and reporting fbrms)
133
Phase I'
On,.the-job obseriiation materials (including
obseryet instructions and reporting' forms) -
173
Phase II
.
Follow -up telephone interview scheOle
..
197
Phase II,.
;.
r
(
INTRODUCTION
4th
'
nine methodological
Volume II of EffectivenesS in. Work Roles contains
These
appendices that reproduce the ineasures used_ throughout the study:
appendices are cited frequently in the text of Parts I and II. in.
Volume I, and are AptendtcPto supplement the more limited, methodological
descriptions provided in the earlier volume.
Appendices A and,B are reproductions ()Lem interview schedulps for
Appendices C and D reproduce.the question
Phases.I and II, respectively,
/
booklets respondents were asked to fill out in Phases,'Iand II,-respect-
Appendix E depicts the iating dcales,which SUpervl.ors were b3sked
ively.
Appendix F does
to fill out concerning their subordinates in Phase I.
Appendix G, spells out the procedures followed by
the same for Phase II.
g scales employed.
'the observers in Phase I and includes a list.of all rat
Appendix H provides similar` information on the observations in Phase II.
e
Appendix I presents the brief interview schedule used in PhaSe II for a
telephone follow-up of respondents who had left their original emplOyerS.
It is also important td\indicate what. Volume II does not contain.
A
detailed documentation for "data from ,company
particular,'it includes no
from the authors of this report, but not presented
cords.
Available
for'thOecords .data. 'These codebooks have separate.
here
are codebo
,v
ee
r each phase to take into account idiosyncratic
sections for each site
.
.
iddltion, Volume IIis restricted to
variationq in dat .c01
CrtOn.
J
It excludes, appendices to specific
geqeral methodological appeidice
appear at the end of the-ieleNiaft
chapters in Volume I, -Part I.
These
chaptirs'in'Volur I..
.1
a
,
°
V
APPENDIX
Ay
INTERVIEW SCHEDULE
PHASE.
*._
A..
ezo
A
.1i
3
,
4
;EFFECTIVENW IN IRK ROLES
,S.tufj.Y 02346
SURVEY RESEARCH CENTER
'INSTITUTE; FOR SOCIAL RESEA5C1-4
THE UNIVERSIT.Y OF MICHIGAN
-ANN ARBOR. MICHIGAN 48106
Respondent
$44
REAdINSTRUCTION TO R BEFORE OR ASiffOU BEGIN THE,INTERVIEW
iNTERVIiWER:
r
I
INTRODUCTION
fe.
,
t
of-The University of Michigan is studying the
Centier
The Survey Reseaich
They are interested in all
working cOnditionA of the American labor force,
the, type of work they do, the pay. they get, the
aspects of pe(opiels work:
face, their satisfaction with their work, and the effectjif
Troblems the
The aim of
well-ke,ing.
their work on their,pkysical, social, And economic
improve thp conditionspeople
this study is to get inforMation that will<hel
work under.
.
The study has the full co-operation 'apd,,approval olk (STUDY EMpLOYER),
Whether or
and only people like yourself can give' the i!riformation we'qed:
Your ariswers
not you choose to answer an} question is completely up to ybu.
hat might'
Information
will,be kept completely secret and confidenti!.
apd it will be
R
identify you will never be'seen by anyone at (STUDY EMPLD
seen Only by our Survey Research Center staff.
4
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would yen. continue
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you 1,4
014?
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Here" are some things
son
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any
Mkt. a lot .in fetisS'of which\ of t,hese things they want more
People, d
"job.
.each
We would like to k
how desirable
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A r ,
NOT
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AT-ALI,'
ITTLE,
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How d
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t,hatlyou, have-
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to develop your sown'
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ab liVies at work?
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.
that your.pay is,
.
.
gOodi
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a,
that you get
Sens,e
of accomp iahment'
your work
that you are given
.
.
enough freedom to decide
hiow to do your own work'?,
`'i
t at you can "see the
.
results of your._ Work?" '
that, the people you
f.
. .
.
work w,,,i/th are friendly?
your
.physical
that
.
. .
.
:.,.0,sorroundings are pleasant
at work?
that your Job_
-h.
.
.
.
Security is good'?
that your supervisor'
i.
.
.
treats you with respect?
QUESTION CONTINUED
ON NEXT PAGE
4.
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