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Effective Project Management Traditional, Agile, Extreme by Robert K. Wysocki 7th Edition PDF

770 Pages·2015·7.07 MB·English
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ffi rs.indd 08:50:4:AM 11/13/2013 Page ii Eff ective Project Management ffi rs.indd 08:50:4:AM 11/13/2013 Page i ffi rs.indd 08:50:4:AM 11/13/2013 Page ii Effective Project Management Traditional, Agile, Extreme Seventh Edition Robert K. Wysocki, PhD ffi rs.indd 08:50:4:AM 11/13/2013 Page iii Effective Project Management: Traditional, Agile, Extreme, Seventh Edition Published by John Wiley & Sons, Inc. 10475 Crosspoint Boulevard Indianapolis, IN 46256 www.wiley.com Copyright © 2014 by John Wiley & Sons, Inc., Indianapolis, Indiana Published simultaneously in Canada ISBN: 978-1-118-72916-8 ISBN: 978-1-118-74210-5 (ebk) ISBN: 978-1-118-72931-1 (ebk) Manufactured in the United States of America 10 9 8 7 6 5 4 3 2 1 No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or autho- rization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions. Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifi cally disclaim all warranties, including without limitation warranties of fi tness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Web site is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or website may provide or recommendations it may make. Further, readers should be aware that Internet websites listed in this work may have changed or disap- peared between when this work was written and when it is read. For general information on our other products and services please contact our Customer Care Department within the United States at (877) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002. Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com. Library of Congress Control Number: 2013954088 Trademarks: Wiley and the Wiley logo are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affi liates, in the United States and other countries, and may not be used without written permission. [Insert third- party trademark information] All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book. ffi rs.indd 08:50:4:AM 11/13/2013 Page iv About the Author Robert K. Wysocki, PhD, has over 40 years’ experience as a project management consultant and trainer, information systems manager, systems and management consultant, author, training developer, and provider. He has written 20 books on project management, business analysis, and information systems manage- ment. One of his books, Effective Project Management, 6th Edition, has been a best seller and is recommended by the Project Management Institute for the library of every project manager. He has over 30 publications and presentations in professional and trade journals and has made more than 100 presentations at professional and trade conferences and meetings. He has developed more than 20 project management courses and trained over 10,000 project managers. In 1990 he founded Enterprise Information Insights, Inc. (EII)—name changed to EII Publications, LLC, in 2013—a project management consulting and training practice specializing in project management methodology design and integration, Project Support Offi ce establishment, the development of training curriculum, and the development of a portfolio of assessment tools focused on organizations, project teams, and individuals. His clients include AT&T, Aetna, Babbage Simmel, British Computer Society, Boston University Corporate Education Center, Computerworld, Converse Shoes, the Czech Republic government, Data General, Digital, Eli Lilly, Harvard Community Health Plan, IBM, J. Walter Thompson, Novartis, Peoples Bank, Sapient, The Limited, the State of Ohio, Travelers Insurance, Walmart, Wells Fargo, ZTE, and several others. In 2013 he accepted a position as CEO of pmGURU, Inc. It is a global provider of online e-learning courses in project management, business analysis, and related disciplines. His goal is to create online courses that align with EPM7e and APF. v ffi rs.indd 08:50:4:AM 11/13/2013 Page v vi About the Author He is a member of asapm, the U.S. affi liate of IPMA, and the International Institute of Business Analysts. He is past Association Vice President of AITP (formerly DPMA). He earned a BA in mathematics from the University of Dallas, and an MS and PhD in mathematical statistics from Southern Methodist University. ffi rs.indd 08:50:4:AM 11/13/2013 Page vi About the Technical Editor Brenda K. Gillingham, MBA, PMP, CSM, is a principal program manager and business analyst who specializes in enterprise-level business transforma- tion projects within high-tech industry PMO structures. She also teaches a wide range of project management and business strategy courses in university and corporate professional learning environments. Brenda’s diverse program management career includes three Fortune 100 companies and an Ivy-Plus university. One of her many successful business process restructuring projects was a front-page feature in various U.S.-based national technical publications. An active member of the Project Management Institute since 1996, Brenda served 9 years on the Board of Directors of the 2,500+ member Mass Bay Chapter. She has been a certifi ed Project Management Professional (PMP) continuously since 1999 and a Certifi ed ScrumMaster (CSM) since 2012. Brenda earned her MBA in Management of Technology with high distinction from Bentley University and is a member of the Beta Gamma Sigma Honor Society. She also holds certifi cations in Organizational Change Management, Process Reengineering, Six Sigma, and Prince2 Foundation level project management methodology. vii ffi rs.indd 08:50:4:AM 11/13/2013 Page vii ffi rs.indd 08:50:4:AM 11/13/2013 Page viii

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1999 and a Certified ScrumMaster (CSM) since 2012. Brenda earned her MBA in. Management of .. Ceremonial Acceptance. 301. Formal Acceptance. 301. Installing Project magic recipe that works for all projects, nothing could be further from the truth. Being an effective project manager is a
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