e-Governance in Africa From Theory to Action This page intentionally left blank e-Governance in Africa From Theory to Action A Handbook on ICTs for Local Governance Gianluca C. Misuraca International Development Research Centre Ottawa • Cairo • Dakar • Montevideo • Nairobi • New Delhi • Singapore Copyright © 2007 International Development Research Centre (IDRC) First Printing 2007 Jointly Published by AFRICA WORLD PRESS P.O. Box 1892, Trenton, New Jersey 08607 [email protected]/www.africaworldpressbooks.com and the International Development Research Centre PO Box 8500, Ottawa, ON Canada KIG 3149 info@idrc/www.idrc.ca ISBN (e-book) 978-1-55250-369-0 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the publisher. Book and cover design: Saverance Publishing Services Library of Congress Cataloging-in-Publication Data Misuraca, Gianluca. E-Governance in Africa, from theory to action : a handbook on ICTs for local governance / by Gianluca Misuraca ; with foreword by Joseph O. Okpaku. p. cm. Includes bibliographical references and index. ISBN 1-59221-578-5 (hard cover) -- ISBN 1-59221-579-3 (pbk.) 1. Internet in public administration--Africa. 2. Information technology-- Africa. I. Title. JQ1875.A55A86 2007 352.3’802854678--dc22 2007012518 TABLE OF CONTENTS Foreword ix Preface xvii Acknowledgements xxi Introduction 1 PART I: CONCEPTUAL FRAMEWORK: TOWARDS A MULTI-DIMENSIONAL E-GOVERNANCE 1. Th e potential of ICTs for good governance: basic concepts and defi nitions 9 1.1. Governance, Good Governance and Democratic Governance 1.2. Local Governance and Decentralisation 1.3. ICTs, e-Government, e-Governance and e- Participation 2. Decentralisation and Local Governance: benefi ts and limits 43 2.1. Benefi ts of Decentralisation 2.2. Constraints of Decentralisation 2.3. Participation, Engaged Governance and the Role of the Civil Society 2.4. Decentralisation and Local Governance in Africa 2.5. Elements for Eff ective Local Governance- Decentralisation Policies 3. From e-Government to e-Governance: a paradigmatic shift 55 3.1. ICTs as a tool for development 3.2. e-Government: benefi ts and risks 3.3. Implementing e-Government: needs and obstacles 3.4. e-Government and e-Governance: challenges and threats vi e-Governance in Africa 3.5. From e-Government to e-Governance: the way towards a Knowledge Society 3.6. e-Governance in Africa: challenges ahead 4. ICTs for local governance in Africa 93 4.1. Local e-Government and e-Local Governance: benefi ts and limits 4.2. Some Experiences of using ICTs at local government level in Africa PART II: CASE STUDIES ON ICTS FOR LOCAL GOVERNANCE 5. Th e role of ICTs in the Decentralisation Policy in Senegal 107 5.1. Context and Policy 5.2. SAFEFOD’s Project on “Th e role of ICTs in decentralisation policy” 5.3. Conclusions References 6. ICTs and Traditional Governance in Ghana 141 6.1. Context and Policy 6.2. Project on “ICTs in support of Traditional Governance in Ghana” 6.3. Conclusions References 7. District Administrative Network (DistrictNet) in Uganda 179 7.1. Context and Policy 7.2. Th e DistrictNet Project 7.3. Conclusions References 8. Cape Town’s “Smart City” Strategy in South Africa 215 8.1. Context and Policy 8.2. Building a Knowledge Society in the Western Cape 8.3. Th e Cape Town’s Smart City Strategy 8.4. Conclusions Table of Contents vii PART III: CONCLUSIONS AND WAY FORWARD 9. ICTs for Local Governance in Africa: some preliminary conclusions 265 10. One way forward: LOG-IN Africa 273 Annexe: Review of key experiences of ICTs impacting on Governance in Africa 279 References 307 This page intentionally left blank FOREWORD by Joseph O. Okpaku, Sr., Ph.D. As is true of all new ideas and fi elds of human engagement, e-govern- ment (along with its collateral subject of e-governance) is knee-deep in the challenge of defi nitions as competing intellectuals, specialists and practitioners seek to clarify the many concepts and issues that defi ne the concept, or to prevail in the choices of preferred defi nitions. On top of the list of concepts in transition, the dominant defi nitions of which are up for grabs, are: electronic Government or e-government, and its contradistinction with e-governance; e-Administration; the plethora of subsidiary (even if older) concepts such as e-Education, e-Health e-Voting and more, and overall, Information and Communication Technologies (ICTs) Development versus ICTs for Development. In the process of seeking permanent space in the dual world of technology and governance, a process driven as much by equipment, applications and services vendors as by administrators, fresh opportu- nities are being created daily for the deployment of the tools of Infor- mation and Communication Technologies and the infrastructure that provides the platform on which they perform. Signifi cantly, the sys- temic arena for e-government has advanced from global and regional, to in-country national, state, provincial, county and local levels of gov- ernment. Not surprisingly, the fi eld has also panned out to infuse itself with the by now predictable dichotomies of ICTs and e-government in industrialized countries versus in developing countries, for the rich versus the poor, the haves and the have-nots. An inevitable by-product of this process is e-government in Africa as a sub-sector, and here, many questions have been raised and attempts made to answer them. Already, there are more questions than the fi eld can provide answers for, which is as it should be in a dynamic process that is driven by the search for answers to ever emerging questions, and the innovation and creativity that result.
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