NPS-CM-12-009 ^`nrfpfqflk=obpb^o`e= pmlkploba=obmloq=pbofbp= Market Intelligence Guide 5 January 2012 by Lt Col Timothy Hawkins, Lt Col Michael Knipper, Capt Jason Ackiss, Capt Derek Aufderheide, Capt Pavan Balaji, Capt Mike Corrigan, Capt Amanda DeLancey, Capt John Dix, Capt Bryce Fiacco, Capt Dan Finkenstadt, Capt Trey Fryman, Capt Ken Haile, Capt Caitlin Harris, Capt Jeremy Maloy, Capt Mike Mealiff, Capt John Muir, Capt Josh Nabors, Capt Andy Peterson, Capt Andrew Pratt, Capt Andrew Ramsey, Capt James Simmons, Capt Dan Stephens, Capt Neil Wall, Capt Brian Williams Graduate School of Business & Public Policy Naval Postgraduate School Approved for public release, distribution is unlimited. = ^Åèìáëáíáçå=oÉëÉ~êÅÜ=mêçÖê~ã= do^ar^qb=p`elli=lc=_rpfkbpp=C=mr_if`=mlif`v = k^s^i=mlpqdo^ar^qb=p`elli= Report Documentation Page Form Approved OMB No. 0704-0188 Public reporting burden for the collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington VA 22202-4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to a penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. 1. REPORT DATE 3. DATES COVERED 05 JAN 2012 2. REPORT TYPE 00-00-2012 to 00-00-2012 4. TITLE AND SUBTITLE 5a. CONTRACT NUMBER Market Intelligence Guide 5b. GRANT NUMBER 5c. PROGRAM ELEMENT NUMBER 6. AUTHOR(S) 5d. PROJECT NUMBER 5e. TASK NUMBER 5f. WORK UNIT NUMBER 7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES) 8. PERFORMING ORGANIZATION Naval Postgraduate School,Graduate School of Business & Public REPORT NUMBER Policy,555 Dyer Road,Monterey,CA,93943 9. SPONSORING/MONITORING AGENCY NAME(S) AND ADDRESS(ES) 10. SPONSOR/MONITOR’S ACRONYM(S) 11. SPONSOR/MONITOR’S REPORT NUMBER(S) 12. DISTRIBUTION/AVAILABILITY STATEMENT Approved for public release; distribution unlimited 13. SUPPLEMENTARY NOTES 14. ABSTRACT Sound market research is the foundation of effective acquisition decisions and processes. However, this axiom appears to be undervalued in the government procurement domain. While agencies are responsible for conducting market research appropriate to the procurement situation, very little guidance is available to assist acquisition personnel to meet the intent of the FAR. The FAR offers little direction; Parts 10 and 12 dedicate a mere 1,477 words to the topic of market research. Existing market research guides are outdated do not emphasize efficient outcomes, and do not address market research needed to support strategic sourcing. The government?s current approach to market research is ad hoc, inconsistent, and redundant since information is rarely shared between buying activities. Additionally, no existing research or policy addresses how to properly organize or resource the collection and use of market research. Furthermore, specific skills for determining needed information, finding it, analyzing it, and disseminating it are not systematically taught or developed in the government?s acquisition workforce. Many commercial best practices (e.g., industry analysis and a purchasing portfolio matrix) that are transferrable to the not-for-profit sector are absent. Each of these tools is essential to designing the optimal contract that reaps the most value from the exchange. Therefore, this market intelligence guide is developed to address the aforementioned deficiencies in an effort to provide acquisition personnel practical guidance on conducting meaningful market research. It is targeted toward strategic sourcing and complex, high-value federal procurements. 15. SUBJECT TERMS 16. SECURITY CLASSIFICATION OF: 17. LIMITATION OF 18. NUMBER 19a. NAME OF ABSTRACT OF PAGES RESPONSIBLE PERSON a. REPORT b. ABSTRACT c. THIS PAGE Same as 285 unclassified unclassified unclassified Report (SAR) Standard Form 298 (Rev. 8-98) Prescribed by ANSI Std Z39-18 The research presented in this report was supported by the Acquisition Chair of the Graduate School of Business & Public Policy at the Naval Postgraduate School. To request Defense Acquisition Research or to become a research sponsor, please contact: NPS Acquisition Research Program Attn: James B. Greene, RADM, USN, (Ret.) Acquisition Chair Graduate School of Business and Public Policy Naval Postgraduate School 555 Dyer Road, Room 332 Monterey, CA 93943-5103 Tel: (831) 656-2092 Fax: (831) 656-2253 E-mail: [email protected] Copies of the Acquisition Sponsored Research Reports may be printed from our website www.acquisitionresearch.net = ^Åèìáëáíáçå=oÉëÉ~êÅÜ=mêçÖê~ã= do^ar^qb=p`elli=lc=_rpfkbpp=C=mr_if`=mlif`v = k^s^i=mlpqdo^ar^qb=p`elli= Abstract Sound market research is the foundation of effective acquisition decisions and processes. However, this axiom appears to be undervalued in the government procurement domain. While agencies are responsible for conducting market research appropriate to the procurement situation, very little guidance is available to assist acquisition personnel to meet the intent of the FAR. The FAR offers little direction; Parts 10 and 12 dedicate a mere 1,477 words to the topic of market research. Existing market research guides are outdated, do not emphasize efficient outcomes, and do not address market research needed to support strategic sourcing. The government’s current approach to market research is ad hoc, inconsistent, and redundant since information is rarely shared between buying activities. Additionally, no existing research or policy addresses how to properly organize or resource the collection and use of market research. Furthermore, specific skills for determining needed information, finding it, analyzing it, and disseminating it are not systematically taught or developed in the government’s acquisition workforce. Many commercial best practices (e.g., industry analysis and a purchasing portfolio matrix) that are transferrable to the not-for-profit sector are absent. Each of these tools is essential to designing the optimal contract that reaps the most value from the exchange. Therefore, this market intelligence guide is developed to address the aforementioned deficiencies in an effort to provide acquisition personnel practical guidance on conducting meaningful market research. It is targeted toward strategic sourcing and complex, high-value federal procurements. Keywords: Market Research, Market Intelligence, Acquisition Strategy, Efficiency = ^Åèìáëáíáçå=oÉëÉ~êÅÜ=mêçÖê~ã= do^ar^qb=p`elli=lc=_rpfkbpp=C=mr_if`=mlif`v - i -= k^s^i=mlpqdo^ar^qb=p`elli= THIS PAGE INTENTIONALLY LEFT BLANK = ^Åèìáëáíáçå=oÉëÉ~êÅÜ=mêçÖê~ã= do^ar^qb=p`elli=lc=_rpfkbpp=C=mr_if`=mlif`v - ii -= k^s^i=mlpqdo^ar^qb=p`elli= About the Authors Lieutenant Colonel Timothy G. Hawkins (USAF), Ph.D., is an Assistant Professor at the Naval Postgraduate School in Monterey, California. He directs and teaches in the Strategic Purchasing program aimed at transforming military procurement. He has published numerous articles on procurement ethics, opportunism in buyer- supplier relationships, performance-based logistics, collaborative pricing, and electronic reverse auctions in scholarly publications such as the Journal of Supply Chain Management, the Journal of Business Research, the International Journal of Physical Distribution and Logistics Management, Industrial Marketing Management, the Journal of Business Ethics, the International Journal of Logistics Management, Supply Chain Management: An International Journal, the Journal of Marketing Channels, the Air Force Journal of Logistics, and the Journal of Public Procurement. Lieutenant Colonel Michael E. Knipper (USAF), Ph.D., is the Commander of the 771 Enterprise Sourcing Squadron at Wright-Patterson AFB, OH. He leads an organization chartered to strategically source approximately $5B in installation level requirements spanning 71 CONUS bases. In his current role, he serves as the integrator for both USAF-level and MAJCOM sourcing initiatives to identify leveraged savings and improved support opportunities for the warfighter. Capt Jason Ackiss, Capt Derek Aufderheide, Capt Pavan Balaji, Capt Mike Corrigan, Capt Amanda DeLancey, Capt John Dix, Capt Bryce Fiacco, Capt Dan Finkenstadt, Capt Trey Fryman, Capt Ken Haile, Capt Caitlin Harris, Capt Jeremy Maloy, Capt Mike Mealiff, Capt John Muir, Capt Josh Nabors, Capt Andy Peterson, Capt Andrew Pratt, Capt Andrew Ramsey, Capt James Simmons, Capt Dan Stephens, Capt Neil Wall, and Capt Brian Williams were students at the Naval Postgraduate School pursuing their MBAs with a concentration in Strategic Purchasing. Timothy G. Hawkins Graduate School of Business and Public Policy Naval Postgraduate School Monterey, CA 93943-5000 Tel: 831-656-7647 Fax: (831) 656-3407 E-mail: [email protected] = ^Åèìáëáíáçå=oÉëÉ~êÅÜ=mêçÖê~ã= do^ar^qb=p`elli=lc=_rpfkbpp=C=mr_if`=mlif`v - iii -= k^s^i=mlpqdo^ar^qb=p`elli= THIS PAGE INTENTIONALLY LEFT BLANK = ^Åèìáëáíáçå=oÉëÉ~êÅÜ=mêçÖê~ã= do^ar^qb=p`elli=lc=_rpfkbpp=C=mr_if`=mlif`v - iv - k^s^i=mlpqdo^ar^qb=p`elli= NPS-CM-11-009 ^`nrfpfqflk=obpb^o`e= pmlkploba=obmloq=pbofbp= = Market Intelligence Guide 5 January 2012 by Lt Col Timothy Hawkins, Lt Col Michael Knipper, Capt Jason Ackiss, Capt Derek Aufderheide, Capt Pavan Balaji, Capt Mike Corrigan, Capt Amanda DeLancey, Capt John Dix, Capt Bryce Fiacco, Capt Dan Finkenstadt, Capt Trey Fryman, Capt Ken Haile, Capt Caitlin Harris, Capt Jeremy Maloy, Capt Mike Mealiff, Capt John Muir, Capt Josh Nabors, Capt Andy Peterson, Capt Andrew Pratt, Capt Andrew Ramsey, Capt James Simmons, Capt Dan Stephens, Capt Neil Wall, Capt Brian Williams Graduate School of Business & Public Policy Naval Postgraduate School Disclaimer: The views represented in this report are those of the author and do not reflect the official policy position of the Navy, the Department of Defense, or the Federal Government. = ^Åèìáëáíáçå=oÉëÉ~êÅÜ=mêçÖê~ã= do^ar^qb=p`elli=lc=_rpfkbpp=C=mr_if`=mlif`v - v -= k^s^i=mlpqdo^ar^qb=p`elli= THIS PAGE INTENTIONALLY LEFT BLANK = ^Åèìáëáíáçå=oÉëÉ~êÅÜ=mêçÖê~ã= do^ar^qb=p`elli=lc=_rpfkbpp=C=mr_if`=mlif`v - vi -= k^s^i=mlpqdo^ar^qb=p`elli=