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DTIC ADA463181: Exploring the Relationship Between Distributed Training, Integrated Learning Environments, and Immersive Training Environments PDF

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AFRL-HE-AZ-TR-2007-0001 Exploring the relationship between distributed training, integrated learning environments, and immersive training environments Adrienne Y. Lee New Mexico State University Department of Psychology New Mexico State University PO Box 30001, MS 3452 Las Cruces, NM 88003 January 2007 Final Report for June 2004 to February 2006 A i r F o r c e R e s e a r c h Laboratory Approved for Public Release. Human Effectiveness Directorate Distribution is unlimited. Warfighter Readiness Research Division NOTICES This report is published in the interest of scientific and technical information exchange and its publication does not constitute the Government’s approval or disapproval of its idea or findings. This technical report is published as received and has not been edited by the Air Force Research Laboratory, Human Effectiveness Directorate. It is published in the interest of STINFO exchange. Using Government drawings, specifications, or other data included in this document for any purpose other than Government procurement does not in any way obligate the U.S. Government. The fact that the Government formulated or supplied the drawings, specifications, or other data does not license the holder or any other person or corporation; or convey any rights or permission to manufacture, use, or sell any patented invention that may relate to them. Qualified requestors may obtain copies of this report from the Defense Technical Information Center (DTIC) at http://www.dtic.mil. AFRL-HE-AZ-TR-2007-01 HAS BEEN REVIEWED AND IS APPROVED FOR PUBLICATION IN ACCORDANCE WITH ASSIGNED DISTRIBUTION STATEMENT. //Signed// //Signed// DULCINEA E. YABUT, 2D LT, USAF HERBERT H. BELL Lab Contract Monitor Technical Advisor Air Force Research Laboratory //Signed// DANIEL R. WALKER, Colonel, USAF Chief, Warfighter Readiness Research Division Air Force Research Laboratory Form Approved REPORT DOCUMENTATION PAGE OMB No. 0704-0188 Public reporting burden for this collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing this collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports (0704-0188), 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA 22202- 4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to any penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. PLEASE DO NOT RETURN YOUR FORM TO THE ABOVE ADDRESS. 1. REPORT DATE (DD-MM-YYYY) 2. REPORT TYPE 3. DATES COVERED (From - To) 18 Feb 06 Final report 30 Jun 04 – 18 Feb 06 4. TITLE AND SUBTITLE 5a. CONTRACT NUMBER Exploring the relationship between distributed training, integrated learning environments, and FA8650-04-1-6529 immersive training environments 5b. GRANT NUMBER 5c. PROGRAM ELEMENT NUMBER 6. AUTHOR(S) 5d. PROJECT NUMBER Adrienne Y. Lee 1123 5e. TASK NUMBER AS 5f. WORK UNIT NUMBER 1123AS07 7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES) 8. PERFORMING ORGANIZATION REPORT NUMBER Adrienne Y. Lee Department of Psychology New Mexico State University PO Box 30001, MS 3452 Las Cruces, NM 88003 9. SPONSORING / MONITORING AGENCY NAME(S) AND ADDRESS(ES) 10. SPONSOR/MONITOR’S ACRONYM(S) Air Force Research Laboratory AFRL; AFRL/HEA Human Effectiveness Directorate Warfighter Readiness Research Division 11. SPONSOR/MONITOR’S REPORT 6030 South Kent Street NUMBER(S) Mesa AZ 85212-6061 AFRL-HE-AZ-TR-2007 - 01 12. DISTRIBUTION / AVAILABILITY STATEMENT Approved for public release. Distribution is unlimited. 13. SUPPLEMENTARY NOTES Published as it was submitted from the author. 14. ABSTRACT The original goal of this paper was to review the literature on the new areas of integrated learning environments and immersive training environments, as well as distance and team training and intelligent tutoring systems research, and evaluate the feasibility of integrating these ideas. 15. SUBJECT TERMS Current literature; distance and team training; distributed training; distributed training literature; immersive distributed training; immersive training; immersive training environments; integrated learning environments; proficiencies and deficiencies; tutoring systems; HBCU 16. SECURITY CLASSIFICATION OF: 17. LIMITATION 18. NUMBER 19a. NAME OF RESPONSIBLE PERSON OF ABSTRACT OF PAGES Dr. Adrienne Y. Lee a. REPORT b. ABSTRACT c. THIS PAGE 19b. TELEPHONE NUMBER (include area UNCLASSIFIED UNCLASSIFIED UNCLASSIFIED UNLIMITED 33 code) Standard Form 298 (Rev. 8-98) Prescribed by ANSI Std. Z39.18 This page intentionally left blank. Table of Contents Introduction.................................................................................................................................6 Background.............................................................................................................................6 1. Intelligent tutoring systems, Distributed/Distance Training, Team Training.........6 2. New ideas in training: Integrated learning environments and Immersive training environments...........................................................................................................................8 3. Overall summary of the technical issues........................................................................9 Method.......................................................................................................................................10 Findings .....................................................................................................................................10 General...................................................................................................................................10 What do we know?...............................................................................................................11 Simulations..........................................................................................................................11 Teams...................................................................................................................................12 Distance...............................................................................................................................13 Virtual reality/Virtual environments.................................................................................14 1. Virtual humans:.......................................................................................................14 2. Fine motor skills:......................................................................................................14 3. Building a database of results:...............................................................................15 4. Evaluation instruments:..........................................................................................15 5. Problems with technology:.....................................................................................15 6. Transfer:....................................................................................................................16 7. Therapy:....................................................................................................................16 8. General:.....................................................................................................................17 9. Leadership:...............................................................................................................17 10. Negative side effects:............................................................................................17 Medicine and Education......................................................................................................19 Recommendations for promising areas of research with a discussion of the problems and scalability of these approaches for current Air Force training practices..................21 Potential advantages............................................................................................................21 Potential problems................................................................................................................22 Other issues...........................................................................................................................23 Future Directions..................................................................................................................23 References..................................................................................................................................25 Exploring the relationship between distributed training, integrated learning environments, and immersive training environments Introduction The original goal of this paper was to review the literature on the new areas of integrated learning environments and immersive training environments, as well as distance and team training and intelligent tutoring systems research, and evaluate the feasibility of integrating these ideas. Background With the military’s increased reliance on advanced technology, the push to acquire and maintain proficiency on the use of that technology has increased as well (Barry & Runyan, 1995). In order to maintain its preeminence, the Air Force needs to maintain an ability to use advanced training technology and deliver instruction on demand (Sikes, Cherry, Durall, Hargrove, & Tingman, 1996). New technologies are creating novel instructional methods and techniques as part of the design, such as e- learning, immersive training environments, and interactive learning environments. However, different views of how effective integrated learning environments and immersive training environments are, especially in comparison to traditional technologically-based training methods, is not well known. While research is necessary to ultimately determine effectiveness, integration, and scalability of the technologies, thoroughly studying what exists in the literature and relating those findings to previous, earlier attempts to apply training technology can allow for more effective focusing of research efforts and avoid duplication of results. The following short sections briefly review the major areas and provide a brief background for the summaries of new research directions discussed in this paper. 1. Intelligent tutoring systems, Distributed/Distance Training, Team Training Intelligent tutoring systems. Instruction can take many forms such as classroom lecture, group activities, and discovery learning; however, the access to technology expands the possibilities and provides a potential for individualized instruction. The basic outline for this type of individualized instruction with computers, intelligent tutoring systems, has been around since 1973 (Hartley & Sleeman, 1973); however, a real break through came when validated psychological theories about learning were applied to the creation of these systems (for summaries see Anderson, Corbett, Koedinger, & Pelletier, 1995; Corbett, Koedinger & Anderson, 1997). Although a variety of tutoring systems were proposed and some developed (Sleeman & Brown, 1982; Wenger, 1987), those systems developed by Anderson and colleagues have been Lee page 6 used in public schools and have also continued to inform learning theory (Anderson & Gluck, 2001; Corbett et al., 1997; Koedinger, Anderson, Hadley & Mark, 1997). These tutoring systems are thus unique because they were able to scale up to a real world situation where many such systems did not. A majority of individual tutoring systems are not scalable due to development costs, even though, unlike off-the-shelf educational software (edutainment), they provide empirical validation of learning. However, these tutoring systems have applicability in distributed/distance training situations, where trainees are expected to do some or all of their learning on their own and away from the class. Distributed/Distance training. In recent years, the advancement of military technology has resulted in highly complex skills that need to be acquired and maintained to use that technology (Barry & Ryan, 1995). Consequently, the demand for ongoing innovations including distance training has increased. While sending personnel to training sites can be costly, recent surveys have found that considerable cost savings with comparable training outcomes can be acquired through the use of distance-learning. For example, the Asynchronous Computer Conferencing (ACC) used by the Army resulted in comparable performance between resident and ACC students but cost less (Hahn, 1990). However, even though distance learning in some form has been available for many years (e.g., correspondence courses), studies focusing on the internet/web-based training have only recently been performed and relatively few have examined the effectiveness of the technology for knowledge acquisition (Boling, & Robinson, 1999; Kerka, 1996). With increasing use of these technologies, research focused on the factors that could improve learning from this type of training would be beneficial. While research in intelligent tutoring systems focused on the individual, issues in distance training apply equally to individuals and teams. For example, under ideal training situations, multiple individuals can be trained together to form effective teams. However, the constraints of distance and time often play a role in limiting team training. Furthermore, limitations in available personnel and the need to spread these personnel over wide geographic areas also impedes the ability to train effective teams. One solution to these problems is distance team learning. Team/Group training. A parallel development to distance training has occurred in the area of team training. Teams play an increasingly large role in many aspects of military work. In particular, the growing complexity of tasks frequently surpasses the cognitive capabilities of individuals and thus, necessitates a team approach (Cooke, Salas, Cannon-Bowers, & Stout, 2000; Salas, Cannon-Bowers, Church-Payne, & Smith- Jentsch, 1998). However, most individuals have little formal training in how to work within a group, much less how to learn within one. Moreover, the move toward distributed mission training for many military training programs creates new challenges for collaborative learning by teams. Trainers are faced with the problem of both training the skills directly needed for the job and the interpersonal skills needed Lee page 7 for successful team performance. In addition, trainers and trainees must adapt to distributed training programs. At the heart of both individual and team training, however, is the ability to accurately and reliably assess learning and measure the knowledge that results from training. Although progress has been made on knowledge measurement at the individual level, the measurement of team knowledge, and team cognition in general, is still in its infancy (Cooke et al., 2000). In addition, extensive research has been performed on individual’s cognitive skill acquisition (see above), however, team learning and computer supported cooperative learning have only recently become the focus of attention, especially for groups larger than two individuals. A greater understanding of what an individual learns within collaborative learning situations and, as opposed to or in conjunction with, what the team learns is needed in order to provide information for trainers. Distance learning may have a different meaning in the context of group (collaborative) or team training. Few studies have examined collaborative (group) distance learning and even fewer studies examine team distance training (Frost & Fukami, 1997; Kerka, 1996). Computer internet/web environments have tended to be built for the individual (Calvani, Sorzio, & Varisco, 1997); however, groupware and CMC has allowed for the possibility of the delivery of team distance learning. Results from studies comparing CMC to face-to-face have found mixed results. For example studies have suggested that CMC can reduce social norms (Sproull & Kiesler, 1986), can be a hindrance to the creation of meaning (Mantovani, 1996) and can lead to lengthy decision making (Hedlund, Ilgen, & Hollenbeck, 1998) in comparison to face- to-face communication. These studies are limited because they tend to focus on organizational and social factors rather than team process, cognition and performance. Also, military teams tend to be populated by hierarchical teams of individuals each with his or her own role, as opposed to homogeneous groups of individuals making the same judgments or decisions. Therefore, in order to study team distance learning, new techniques need to be developed. 2. New ideas in training: Integrated learning environments and Immersive training environments With the advent of more powerful computing, training systems can provide more personalized and interactive feedback to a trainee. Integrated learning environments and immersive training environments are two of the most recent approaches that leverage off of computing power for improving training. Immersive training environments have been characterized as virtual reality technology but also include a simulation component (Furness, Winn, & Yu, 1997). Simulations and virtual reality have been used extensively for training in the military (see Tobias & Fletcher, 2000). The difference between non-immersive versions of these technologies and immersive versions can be defined in terms of the degrees of sensory impact on the trainee. Because 3D non-immersive environments can provide very realistic situations for the trainee, determining when to use the more expensive Lee page 8 immersive technologies becomes a question. Therefore, reviewing the effectiveness of non-immersive and immersive technologies can be the first step before determining the relationship between immersive training environments and integrated learning environments. Integrated learning environments are characterized by a systems approach and provide delivery of training on demand (often from the internet), providing alternative learning methods, and easily allow instructor management (e.g., changes of materials, monitoring students, providing correction) (Honebein, 1996; Nishinosono, 1992). This idea is a natural extension of e-learning or web-based instruction. With advancement in technology and technological proficiency of instructors, the suggestion of integrating various learning environments not only makes sense but also becomes feasible. Thus, integrated learning environments would allow an instructor to provide a variety of digital instructional media (e.g., journal articles, chat rooms, tutoring systems), while also allowing instructors to monitor and maintain contact with students. However, many tools for the internet are not integrated. Tools have been independently developed and instructors who would like to conduct their classes fully or partially via e-learning may find difficulty in reaching the goal of integration. Therefore, the time is right for additional research into deciding which tools are critical for successful integrated learning environments, the development of tools that could be integrated, usability issues involving these tools, and whether learning is improved when instructors adapt these environments. In addition, because the shortcomings in evaluations of large-scale military training simulations have been identified, it would be useful to find ways to tie integrated learning environments with current large-scale military training simulation (Simpson, 1999a, b). Immersive training environments utilize new technology to provide a more sensory approach to learning, whereas integrated learning environments utilize combinations of tools and new takes on the learning experience. Relating results from the previously well tested area of intelligent tutoring systems and the literatures of distance and team training will provide additional insights as to how these two areas can practically and conceptually be combined and evaluated. 3. Overall summary of the technical issues In summary, traditional research in training technology has focused on the individual. These systems have had successes and provide information about scalability and empirical evaluations of effectiveness (training validity). In addition, this research may inform distance training, but will need degrees of modification to be generalized to team training. Immersive training environments, on the other hand, extend simulation technology and provide the trainee with additional contextually- based learning experiences. All of these techniques, tutoring systems, distance and team training issues, and immersive training environments, can apply ideas derived from integrated learning environments and may do so to various extents. Reviewing these literatures to discover proficiencies and deficiencies in application will provide Lee page 9 information about how integrated learning environments can be achieved, as well as how immersive training environments should be designed and evaluated. Method We focused exclusively on published empirical studies. We also included book chapters which are unrefereed. Due to the fact that there were so few published papers, we expanded slightly to include some papers from very recent conferences. The vast majority of the articles in the newest topics of distance training, team training, and virtual learning environments are opinion pieces. They also tend to focus only on a single one of these topics and therefore do not necessarily speak to the combination. The other source for information is the internet. On the internet, you can often find information about projects on the topics covered in this paper that are being performed in academics, industry, and the military. Some of these authors have published papers that are accessible; many of these papers are conference proceedings. However, the vast majority of the sites are just descriptions of research being performed. Some information from these sources may be included where conference papers are available or citations are at least made. Although APA provides for citing from the web, web sources are often unreliable or unverifiable. So, although we used the internet to try to locate additional sources, websites are not generally included below. Findings General Within the literature, virtual learning environment or virtual environment for learning can be synonymous with immersive training environment. In order to be complete, though, the terms virtual reality, simulation/immersive simulation, and training (learning, tutoring systems or training systems) should also be included. By virtual environment, though, computer scientists are generally referring to something more than a simulation. They are referring to an underlying simulation with an interactive environment and the sense for the user that he/she is immersed and physically interacting. The tactile (as well as audio) feedback seems to be a critical factor.1 1 In the field of education, virtual reality environments can be broken down into 3 categories: text-based virtual environment, desktop virtual reality, and immersive virtual environments. Text-based virtual environments are like MUDs (Multi-User Dungeon or Domain or Dimension) and MOOs (MUD object oriented); and, desktop virtual reality is like simulation or synthetic training environments. Both of these lack the sensory experience of an immersive environment. Lee page 10

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