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DTIC ADA452933: The National Shipbuilding Research Program. 1995 Ship Production Symposium. Paper No. 23: Concurrent Engineering Application and Implementation for U.S. Shipbuilding PDF

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Preview DTIC ADA452933: The National Shipbuilding Research Program. 1995 Ship Production Symposium. Paper No. 23: Concurrent Engineering Application and Implementation for U.S. Shipbuilding

January, 1995 SHIP PRODUCTION COMMITTEE NSRP 0439 FACILITIES AND ENVIRONMENTAL EFFECTS SURFACE PREPARATION AND COATINGS DESIGN/PRODUCTION INTEGRATION HUMAN RESOURCE INNOVATION MARINE INDUSTRY STANDARDS WELDING INDUSTRIAL ENGINEERING EDUCATION AND TRAINING THE NATIONAL SHIPBUILDING RESEARCH PROGRAM 1995 Ship Production Symposium Paper No. 23: Concurrent Engineer- ing Application & Implementation for U.S. Shipbuilding U.S. DEPARTMENT OF THE NAVY CARDEROCK DIVISION, NAVAL SURFACE WARFARE CENTER Report Documentation Page Form Approved OMB No. 0704-0188 Public reporting burden for the collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington VA 22202-4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to a penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. 1. REPORT DATE 2. REPORT TYPE 3. DATES COVERED JAN 1995 N/A - 4. TITLE AND SUBTITLE 5a. CONTRACT NUMBER The National Shipbuilding Research Program, 1995 Ship Production 5b. GRANT NUMBER Symposium: Paper No. 23: Concurrent Engineering Application & Implementation for U.S. Shipbuilding 5c. PROGRAM ELEMENT NUMBER 6. AUTHOR(S) 5d. PROJECT NUMBER 5e. TASK NUMBER 5f. WORK UNIT NUMBER 7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES) 8. PERFORMING ORGANIZATION Naval Surface Warfare Center CD Code 2230 - Design Integration Tower REPORT NUMBER Bldg 192 Room 128 9500 MacArthur Blvd Bethesda, MD 20817-5700 9. SPONSORING/MONITORING AGENCY NAME(S) AND ADDRESS(ES) 10. SPONSOR/MONITOR’S ACRONYM(S) 11. SPONSOR/MONITOR’S REPORT NUMBER(S) 12. DISTRIBUTION/AVAILABILITY STATEMENT Approved for public release, distribution unlimited 13. SUPPLEMENTARY NOTES 14. ABSTRACT 15. SUBJECT TERMS 16. SECURITY CLASSIFICATION OF: 17. LIMITATION OF 18. NUMBER 19a. NAME OF ABSTRACT OF PAGES RESPONSIBLE PERSON a. REPORT b. ABSTRACT c. THIS PAGE SAR 28 unclassified unclassified unclassified Standard Form 298 (Rev. 8-98) Prescribed by ANSI Std Z39-18 DISCLAIMER These reports were prepared as an account of government-sponsored work. Neither the United States, nor the United States Navy, nor any person acting on behalf of the United States Navy (A) makes any warranty or representation, expressed or implied, with respect to the accuracy, completeness or usefulness of the information contained in this report/ manual, or that the use of any information, apparatus, method, or process disclosed in this report may not infringe privately owned rights; or (B) assumes any liabilities with respect to the use of or for damages resulting from the use of any information, apparatus, method, or process disclosed in the report. As used in the above, “Persons acting on behalf of the United States Navy” includes any employee, contractor, or subcontractor to the contractor of the United States Navy to the extent that such employee, contractor, or subcontractor to the contractor prepares, handles, or distributes, or provides access to any information pursuant to his employment or contract or subcontract to the contractor with the United States Navy. ANY POSSIBLE IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR PURPOSE ARE SPECIFICALLY DISCLAIMED. 1995 SHIP PRODUCTION SYMPOSIUM Commercial Competitiveness for Small and Large North American Shipyards Seattle, Washington The Westin Hotel January 25-27,1995 ineers 601 Pavonia Avenue Jersey City, New Jersey 07306 Phone (201) 798-4800 Fax (201) 798-4975 Concurrent Engineering: Application and Implementation for U.S. Shipbuilding James G. Bennett (AM), Bath Iron Works Corporation, U.SA., and Thomas Lamb (FL), - Textron Marine & Land Systems; U.S.A. ABSTRACT engineering practitioners in working with a U.S. shipyard to implement concurrent engineering, This paper reports on a SP-8 Panel project to document the implementation process and share the analyze the application of Concument Engineering (CE) results at a marine industry workshop. in U.S. shipbuilding and to perform a pilot implementation of CE within a U.S. Shipyard. It The objectives of the project were describes 1) results of a Shipbuilding Concurrent Engineering Questionnaire survey 2) a summary of 1. To determine extent of product development performance benchmark surveys Concurrent Engineering application in conducted at several U.S. shipyards, 3) visit to several shipyards, the familiarity of shipyards foreign shipyards as well as Boeing Commercial with the use of CE and potential benefits Aircraft Company, Lockheed Missiles and Space from its application. Company and the Concurrent Engineering Research 2. To show how Concurrent Center to discuss implementation of CE; 4) Engineering reduces time to design and requirements for successful CE implementation by U.S. manufacture a product while improving shipbuilders, and 4] the status of the pilot CE quality and reducing cost. implementation at Bath Iron Works Corporation. 3. To produce a user’s guide and primer for Concurrent Engineering INTRODUCTION application to U.S. shipbuilding industry as a first step to actual implementation. Today the major challenges facing U.S. shipbuilders 4. To implement Concurrent as they plan to enter the world commercial shipbuilding Engineering on a specific shipyard design market are how to shorten delivery time, reduce ship and construction program prices, and improve the world’s perception of U.S. shipbuilding quality. The project has been broken down into two phases, This scenario is not unique to shipbuilding. Many an Application Study Phase and an Implementation U.S. industries face the same problem. Phase. Objectives 1 through 3 were accomplished in The first companies to look for a way to match the Application Study Phase of the project including world competition were in the automotive, commercial the development of a comprehensive User’s Guide and aerospace, machine tool and electronics industries. Primer for publication through the National Defense oriented industries later jumped on the Shipbuilding Research Program (NSRP). Objective 4, bandwagon with considerable assistance from the the actual shipyard implementation, is presently being Defense Department through DARPA, the originator of performed by Bath Iron Works Corporation (BIW), and the term Concurrent Engineering (CE). In the early is expected to complete during the fit quarter of 1995. 1990’s Ingalls Shipbuilding utilized CE in the design The implementation effort is one element of a larger and construction of the SA’AR 5 Frigate, Lindgren et.. MARITECH focused Development project involving the al., 1992, and Newport News Shipbuilding used CE on development of RORO type commercial vehicle carriers a number of development projects, Blake, et. al., 1993. commonly referred to as Pure Car Truck Carriers Prior to that General Dynamics (GD) Electric Boat has (PCTC). been using elements of CE for submarine design from This report defines Concurrent Engineering, 1950 until today. Based on this experience, when GD examines how it can be used to improve and ensure a embarked on their LNG program they successfully successful product development process, reviews the adopted a CE approach. However, at that time it was current status of CE application within U.S. and foreign not specifically labeled as CE, Bergeson 1993. shipbuilding industries, identifies the essential In an effort to promote CE within the U.S. requirements for successful CE implementation and shipbuilding industry, the SP-8 (Industrial Engineering) highlights current progress in the implementation of Panel defined a project to involve a team of concurrent CE at Bath Iron Works Corporation. 23-1 WHAT IS CONCURRENT ENGINEERING Concurrent Engineering is a misnomer in that it has always covered more than “engineering.” At its outset it was the concurrent design of the product and its manufacturing processes. It has grown to include all (a) - SEQUENTIAL product prccesses from the cradle to the grave. Like Just-In-Time, CE is a philosophy not a technology. It uses technology to achieve its goals. The main objective of CE is to shorten time from order to delivery for a new product at lowest cost and highest quality. It does this by using a parallel rather than sequential process for the different functional parts of the product design. This is accomplished through the use of Cross-functioned teams. Figure 1 schematically shows the differences between the traditional sequential, overlap, parallel and the CE approaches. The generally accepted definition of CE was prepared for the Institute of Defense Analysis (IDA) in 1986 (b) - OVERLAPPING (IDA Reprort, 1988), and is Concurrent Engineering is a systematic approach to the integrated, concurrent design of problem and their related processes, including manufacture and support. This approach is intended to cause the developers, from the outset, to consider all elements of the product life cycle from conception through I I disposal, including quality, cost, schedule and user requirements. (c) - PARALLEL (c) - CONCURRENT (PARALLEL AND INTEGRATED) PRODUCT DEVELOPMENT FIGURE 2 - COMPARISON OF PRODUCT DEVELOPMENT PROCESSES 23-2 A more recent definition from the Concurrent CE is customer, process and team focused. While Engineering Research Center (CERC) (CERC, 1992) “customer” obviously means the purchaser and user of is: the product, it also means the company internal users of Concurrent Engineering is a the output from the different process involved in systematic approach to the integrated producing the producct. development of a product and its related The CE approach is known by other names, such as processes, that emphasizes Simultaneous Engineering, Concurrent Product Design responsiveness to customer expectations and Integrated Product Development. Part of the reason and embodies team values of for this is that implementers ran into cultural problems cooperation, trust and sharing, in such a when attempting to get non-engineers involved in manner that decision making proceeds “engineering” or “design.” It appears that the most with large intervals of parallel working acceptable name is Concurrent Product Development by all its life cycle perspectives, but it is the approach that is important not the name. synchronized by comparatively brief Ideally, CE involves all the product development txchanges to produce consensus. participants, including the customer and the company’s suppliers, in a team environment, at the start and In both defintions two words are used that need to throughout the design of the product and its processes. be redefined for completeness and to avoid CE is not new. The approach has been used by misunderstanding. They are many companies worldwide for some time. Experience has shown, that, if applied properly, it will achieve its DESIGN - The development of all stated benefits. product attributes through engineernig, Many companies that attempted to implement CE planning, ordering, manufacturing, failed to accomplish it or to achieve any benefit from testing, operation and disposing. the attempt. In many of these cases the situation has PROCESS - An ordered series of steps been well researched and documented in the proceedings performed for a given purpose. of conferences addressing CE. These can be read and used by other companies to help prevent the mistakes The most practical defintions of CE, quoted to that were made by the other organizations. It is recorded the writer by Dr. Ralph Wood of CERC, are: in these reports that the most common reason for the failures was the inability of management to effectively All functions work as a team manage the introduction of the required changes in their in parallel, plan early, validate often and processes and their culture. maintain oversight of product life cycle There are two basic approaches to CE namely team decisions within their control. based and computer-based. The team based approach focuses on collocated cross-functional teams that bring and their diverse specilized knowledge together at the start of a project To be successful this approach involves Concurrent Engineering is significant training in team skillis. While the team systems engineering performed by cross based approach is frequently adopted, it has many functional teams. problems, such as lack of team skills, lack of experience in team management and the cost of The IDA definition makes reference to involvement maintaining the team. through disposal and the others make reference to life The computer based approach attempts to provide all cycle. While this may be practical for some industries, the tools required to accomplish the tasks in a CE it is not for shipbuilding. While it is true that environment That is, to develop, capture, represent, designers avoid the use of certain materials, such as integrate and coordinate the required knowledge and to asbestos and HALON, which cannot be used due to permit instantaneous access to all users of the certain life cycle problems, in general, the shipbuilder is information. Real time access to shared information is only associated with a commercial ship until it has a central concept of CE. It recognizes that a large completed its warranty period. To make the definitions number of non interfacing existing computer tools are fit, commercial shipbuilders should consider delivery used to develop a product design. The lack of and completion of warranty period as their disposal. integration of these tools is a significant problem for This does not mean that the shipbuilder should not CE users. Consequently the interfacing of these stand attempt to take into consideration any and all life cycle alone tools is the major emphasis for the computer information and requirements a shipowner is willing to based approach. share with the shipbuilder. It simply reflects a current Today both approaches appear to be merging into fact of life. By including the shipowner on the CE one as they both compliment each other, especially as team will help achieve this. more sophisticated computer tools are developed which 23-3 can enable the team to function more effectively. The CE recognizes that most of the cost of a product is computer tools are becoming embedded in the CE established early in the design stage and that the cost to process. make changes increases geometrically as the product Recently other computer tools, such as Computer progresses through the development cycle, as shown in Aided Process Planning (CAPP), Artificial Intelligence Figure 2. (AI) and Expert Systems (ES) are being added to the list Reported benefits that have actually been attained me of tools that can enable the best implementation of CE. shown in Table I. If these improvements could be This will ensure that all important aspects of the achieved by U.S. shipbuilders, they would be well on product design will be given the connect consideration their way to successfully capturing a meaningful share early in the product design process and that the lessons of world shipbuilding orders. The reported benefits of of the past are not 10St, or worse still, the undesirable CE (that is, lower COSt higher quality and shorter ones repeated. design and build cycles) would appear to be exactly what is required to help U.S. shipyards attain the ability to WHY USE CONCURRENT ENGINEERING enter the highly competitive global commercial shipbuilding market With the contraction in defense spending many U.S shipbuilders are planning to enter the commercial TABLE I market as it is the only way they can survive. The CONCURRENT ENGINEERING BENEFITS competition is already able to develop new products in shorter time to market, at considerably less cost and at DEVELOPMENT TIME 30-7070 REDUCTION globally accepted quality levels. To successfully ENGINEERING CHANGES 65-90% REDUCTION enter the global commercial shipbuilding market U.S. TIME TO MARKET 20-90 % REDUCTION shipbuilders must change their approach to enable them OVERALL QUALITY 200-600% IMPROVEMENT to produce a high quality, competitive cost ship in the PRODUCTIVTIY 20-110% IMPROVEMENT shortest possible time. Cost reductions of 30 to 50% DOLLAR SALES 5-50% IMPROVEMENT and similar design and build cycle reductions are RETURN ON ASSETS 20-120% IMPROVEMENT necessary. Obviously, to accomplish this the Source Institute for Defense Analysis shipbuilders must have a backlog of ships to build or it does not make sense. To buildup the skilled manpower for such short duration shipbuilding for one or even two ships would not support long term full employment. First ship deliveries of 18 months require at least one ship per year on a continuing basis. POTENTIAL ORIGINAL Realizing that this is a “chicken and egg” situation, DESIGN that is, the U.S. shipbuilders cannot win international commercial ship contracts until their cost and delivery time are both reduced and this cannot occur until they have sufficient ships in their order book, it is still suggested that U.S. shipbuilders must take the initiative in implementing the necessary changes. While the introduction of improved shipbuilding techniques, such as zone design and construction, and improved shipbuilding process through the utilization I of the Build Strategy approach, have resulted in a narrowing of the gap between U.S. and best foreign D E S I GN shipbuilders, they are not enough. Something needs to be done to propel the U.S. shipyards to at least the level of the best competition, and then to find and sustain a competitive advantage over them. CONTRACT It is suggested that concurrent engineering is a way DELIVERY AWARD to provide this competitive advantage. The goal of CE SHIP PRODUCTION PHASE is to produce products that meet given function and quality requirements in the shortest possible time and FIGURE 2 - DESIGN/PRODUCTION PHASE lowest cost None of the foreign competitors appear to COST INFLUENCE be using all of the CE approach. So if the U.S. shipbuilders do completely implement the approach, it CE eliminates the high level of rework that is could enable them to catchup and pass the competition. normal in the traditional sequential over the wall product design process through consideration of as many of the down stream constraints as early in the process as The next two biggest challenges are the need to possible. This forces all participants to become more change the company’s culture and way of operating. aware of the wider aspects of the total process and to They are both required and reinforce each other. The give these aspects consideration in their areas of most visible is the operational change (the way things specialization. The potential benefits are obvious. are done). However, what you see may not be real. False support by managers and employees is an MAJOR CHALLENGES insidious disease that will cause the implementation to fail. While it may seem that a company’s culture would CE offers a special challenge to management in that be visible, this is not so. There are many underlying it demands significant change in the way products are and conflicting influences that result in a company’s developed. Management’s previous experience probably “visible” culture. It takes considerable skill and effort has not prepared them for such a change. If a shipyard to analyze a shipyard’s culture, but this is an essential has never used CE, there will be no experience within part of the management of change. The change in the the shipyard. Yet if the shipyard does not start to use way of operating must be correctly aligned with the CE, it will not gain the experience. stated objectives of the change and must be completely CE is not only the concern of engineers. CE supported by all levels of management Management is involves fundamental changes in how a company is the driver. If the actions of management do not managed. CE will impact every aspect of a company’s reinforce the stated way things are to be done, then no operation. Therefore management must take an active matter how enthusiastic they are, employees will find it part in planning the CE implementation. To take part difilcult to successfully implement the changes. The in this planning, management must first educate itself change in culture must match the desired mode of and then educate its employees. operating. While the use of CE is increasing, the traditional sequential “pass it over the wall” approach to product Typical changes require moving from design is still the most common method. Even when the benefits that other companies achieved from CE are department focus to customer focus, l known, many companies or groups within companies directed individual or group to coached resist its implementation. This resistance can range from the natural resistance to change, inherent in most people, to deliberate action by an individual or group individual interests to team interests, based on belief that the change would be detrimental for l autocratic management to leadership them. Management must recognize this and take with empowered followers, and preventative steps. dictated decisions to consensus Experience of successful CE users is that the l required changes are transformational, that is decisions. fundamental, organization wrenching and far reaching. Because of this, some attempts to implement CE have Many will recognize that most of these changes are failed as management and employees have not accepted required by any company moving from traditional the necessary changes. Some others have chosen after management practice to Total Quality Management conducting extensive exploratory studies not to even try (TQM). to implement CE because the extent of the required change was unacceptable to their management. PERFORMANCE OF THE PROJECT There is considerable knowledge, experience and research on the subject of managing successful change The following Technical Approach was used to in a business setting (Tichy, 1983 & Adizes, 1992). accomplish the project objectives While its application will not guarantee successful incorporation of change, an understanding of this a) Performed a mail survey of a number of information will certainly help to increase its U.S. shipyards to determine their probability of success. familiarity/use of concurrent engineering. The biggest challenge is being able to successfully b) Visited 6 U.S. and 3 Japanese shipyards bring about the foundation wrenching changes that will to obtain detailed input on their use and be necessary in organization structure and management interest in implementing concurrent After the CE implementation has started, engineering and to determine how Japanese management must clearly show continuing support for shipbuilders achieve short building the implementation by providing whatever resources are times. necessary to make it work. When this level of support c) Conducted technical research into U.S. by management is seen by the employees, they begin to aerospace companies noted for their believe that it is the new way and want to be part of it application of concurrent engineering. Also used facilities and experience of the Concurrent Engineering’ Research Center covered in the formal presentation on concurrent (CERC) and the Center for Entrepreneurial engineering. At the start of the formal discussions the Studies and Development (CESD) at West team presented background information on the project Virginia University. such as goal, objectives and approach. The formal d) Prepared a concurrent engineering primer presentation was based on material developed by ICD covering its purpose, benefits and and each attendee was given a presentation workbook. requirements. Included lessons learned in its Since the shipyard visits, Mr. Huthwaite has written a use by other industries, as well as determined book (13) which covers everything presented at the CE the suitability of concurrent engineering to overview, and more. the shipbuilding process, and whether it Almost every shipyard asked for examples of CE could assist in bringing about the desired metrics. Although a few were briefly discussed, there reduced building time and cost. was not enough time to clearly describe or fully e) Prepared a users guide for the document them. This has been partially done in B. application of CE in U.S. shipyards. Huthwaite’s book (Huthwaite, 1994) and in the CE f) Prepared a Final Report. PRIMER. A very detailed approach to selecting suitable metrics for CE is presented in the CERC QUESTIONNAIRE Report, PROCESS ISSUES IN IMPLEMENTING CE (CERC, 1993). A questionnaire was prepared for distribution to After the formal presentation on concurrent U.S. and Canadian shipbuilders. Its purpose was to engineering, a benchmarking tool was described. The determine current understanding and use of Concurrent shipyard attendees were then split into multi-disciplined Engineering. groups of three to five people and benchmarked their The questionnaire was sent to 29 individuals in 21 shipyard considering 20 characteristics with 1 private and Navy shipyards. Where a shipyard had a representing a low CE involvement to 10 representing representative on a Ship Production Panel, the complete use of CE. They first did this individually and questionnaire was sent to the Panel member with the then obtained concensus in the groups. request to get questionnairesto the right people and to The team scores range from a low of 2.35 to a high encourage participation. of 6.25 with an average of 3.7. The shipyard averages Even with the small number of questions, special range from a low of 2.59 to a high of 6.0 with an mailings, and providing for stamped return, responses average of 4.0. The team also scored the shipyards were received from only 6 shipyards. Five of the based on the information gleaned from the morning face shipyards that responded to the questionnaires were to face meetings and feedback during the formal CE willing to meet with the project team. Also the team presentation. In general there was good agreement met with BIW. between the team’s scores with the lower scoring Four of the shipyards reported that they had used CE shipyards and low agreement with the higher scoring and that it resulted in improved performance. Three shipyards. While it is encouraging that one shipyard shipyards reported that they had achieved reductions in benchmarked itself on the average as a 6, and another manhours, errors and rework and design build cycle shipyard had one team that benchmarked itself as a 6.25, times. However, only two shipyards said they were the team did not see any practices or processes that still using CE for ongoing projects. No reasons were would justify these high scores. given as to why the others were not using CE. The general industry experience has two levels, one for designers from 3 to 4 and one for managers from 5 U.S. SHIPYARD VISITS to 6. The majority of the shipyard results are similar to the designer range, but this is not a good match as The project team visited BIW, Avondale Industries most of the shipyard participants were managers. This Shipyard, St. John Shipbuilding, Peterson Builders, means that the shipyards are further behind U.S. NASSCO and Ingalls Shipbuilding. Each visit lasted a industry in their readiness for CE. However, the scores whole day. A proposed agenda was sent to each for industry in general are not very high and reflect the shipyard prior to the meetings. The project team first fact that the number of companies using CE is still met with the shipyard meeting coordinator and discussed small compared to the total number of companies! the agenda and answered any questions about the visit. The group were then asked to write down three Then the team was given a brief tour of the questions on concurrent engineering and at least one shipyard. Next small group meetings were held with question from each group was answered as a way to the different shipyard departments such as Marketing, develop further discussion. Most of the questions Engineering, Planning, Purchasing and Production. related to teams. All the questions will be used as The objective of these meetings was to give the team subjects to be covered in the development of the CE the opportunity to evaluate the shipyard’s concurrent USERS GUIDE FOR SHIPBUILDERS. engineering involvement and to help select topics to be 23-6

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