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DTIC ADA317343: Assessing the Performance of the Army Reserve Components School System. PDF

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Assessing the Performance of the Army Reserve School System RAND John D. Winkler Michael G. Shanley James C. Crowley Roger A. Madison Diane Green J. Michael Polich Paul Steinberg Laurie McDonald Arroyo Center The research described in this report was sponsored by the United States Army, Contract No. MDA903-91-C-0006. Library of Congress Cataloging in Publication Data Assessing the performance of the Army Reserve Components school system / John D. Winkler ... [et al.]. p. cm. "Arroyo Center." "Prepared for the United States Army." "MR-590-A." Includes bibliographical references. ISBN 0-8330-2377-2 (alk. paper) 1. United States. Army—Reserves. 2. Military education— United States—Evaluation. I. Winkler, John D., 1953- II. Arroyo Center. III. United States. Dept. of the Army. UA42.A74 1996 355.3'7'0973—dc20 96-18922 CIP © Copyright 1996 RAND All rights reserved. No part of this book may be reproduced in any form by any electronic or mechanical means (including photocopying, recording, or information storage and retrieval) without permission in writing from RAND. RAND is a nonprofit institution that helps improve public policy through research and analysis. RAND's publications do not necessarily reflect the opinions or policies of its research sponsors. Published 1996 by RAND 1700 Main Street, P.O. Box 2138, Santa Monica, CA 90407-2138 RAND URL: http://www.rand.org/ To order RAND documents or to obtain additional information, contact Distribution Services: Telephone: (310)451-7002; Fax: (310) 451-6915; Internet: [email protected] Assessing the Performance of the Army Reserve Components School System John D. Winkler Michael G. Shanley James C. Crowley Roger A. Madison Diane Green J. Michael Polich Paul Steinberg Laurie McDonald Prepared for the United States Army RAND Arroyo Center Approved for public release; distribution unlimited PREFACE The U.S. Army is launching a series of initiatives to streamline and consolidate its extensive system of schools, including institutions that serve both the active and reserve forces. The eventual aim is to develop a Total Army School System (TASS) that would be more effi- cient and integrated across the Active Component (AC) and the Army's two Reserve Components (RC), which include the Army Na- tional Guard (ARNG) and the U.S. Army Reserve (USAR). Prominent among these initiatives is a prototype regional school sys- tem the Army is establishing and testing in the southeastern region of the United States during fiscal years 1994 and 1995. This report pro- vides a baseline description of the RC training system and an outline of how the prototype may affect the range of problems described by the data. It provides a starting point for assessing school system performance and observing how this changes in response to restruc- turing initiatives. The results should be of interest to policymakers and analysts concerned with defense manpower and training. The research was sponsored by the Deputy Commanding General, U.S. Army Training and Doctrine Command, and was conducted in the Arroyo Center's Manpower and Training Program. The Arroyo Center is a federally funded research and development center spon- sored by the United States Army. CONTENTS Preface in Figures ix Tables xi Summary xv Acknowledgments xxi Abbreviations xxiii Chapter One INTRODUCTION 1 Army Institutional Training: Context and Definitions.... 2 Structural Changes in the Army School System 4 Concept for a Total Army School System 5 Evolution of the TASS Prototype 6 Research Objective 7 Research Approach 7 Identifying the Critical Areas for Assessment 7 Specifying Quantifiable Measures 8 Collecting Data 8 Report Organization 10 Chapter Two TRAINING REQUIREMENTS AND DELIVERY 13 Background 13 Research Questions 16 Data Sources and Definitions 17 Key Findings 19 vi Assessing the Performance of the Army Reserve Components School System Overview 19 The DMOSQ Training Requirement Is Sizable 20 RCTIs Can Serve Only a Small Part of the DMOSQ Training Requirement 24 The NCOES Training Requirement Is Potentially Larger 30 RCTIs Can Meet the Promotion-Based, But Not the Backlog-Based, Part of the NCOES Requirement 36 Utilization of Training Capacity Can Be Improved 41 Chapter Three QUALITY OF TRAINING 43 Background 43 Research Questions 44 Research Approach and Data Sources 45 Comparison Regions 46 Sample of Schools and Courses 46 Data-Collection Methods 50 Key Findings 52 Overview 52 Current AT Instructors Meet Qualifications Standards. . 54 Problems Exist in Obtaining Enough Qualified Instructors 57 Courseware Is a Major Problem 59 Other Support Problems Impede Quality Training 62 Overall, Courses Were Conducted to TRADOC Standards 65 Chapter Four RESOURCES AND COSTS OF TRAINING 69 Background 69 Research Approach 71 ResourceAreas 72 Funding Sources 73 Interaction Between ResourceAreas and Funding Sources • • • 74 School Type 74 Research Questions 75 Performance Indicators 75 Data Sources 76 Key Findings 78 Contents vii Overview 79 RCTI Training Is Personnel-Driven 80 TDA Authorizations and Unit Training Dollars Account for Most System Resources 81 The Net-Dollar Cost of Training Is Small, But Changes Could Be Expensive 82 Unit Training Dollars Fund Most of Student Costs 83 The Use of AT Training Is Increasing 84 TDA Authorizations Fund Most Costs of Training Manpower 86 TDA Man-Days Are Structured Differentiy by the Different School Types 86 The Use of TDA Versus Borrowed and Purchased Man-days Differs Significantly by School 87 Supplementing Manpower Can Be Efficient Up To a Point 89 The Net-Dollar Cost of O&S Mission Support Is Smaller 90 Most O&S Funds Are Centrally Managed and Not Identifiable to the Schools 92 The Current Extent of Equipment Borrowing MayNotBe Efficient 93 The Net-Dollar Cost of Installation Support Is Small ... 94 Installation Costs Are Not Identifiable to the Schools .. 94 Most Schools Use Multiple Sites for Primary Training Areas 95 Sources of Inefficiency in RCTI Training 96 RC Training Uses More Support Days Than AC Training 98 Specialized RCTIs Use Less Training Manpower per Student Day Than Multifunctional Schools 99 Regional NCOAs and RTS-Ms Benefit from More Centralized and Well-Established Support Arrangements 100 SMAs Have a High Training Manpower Days per Student Day Ratio 101 Low-Organic SMAs Use More Training Than High-Organic Ones 102 Conclusions About Efficiency 103 viii Assessing the Performance of the Army Reserve Components School System Chapter Five IMPLICATIONS 105 Systemic Problems Affecting the RC School System 105 Problems the Prototype Can Address 106 Remaining Problems and Potential Means to Address Them 107 Getting More (Right) Students to School 108 Investing to Maintain Courseware Quality and Improve Its Distribution 109 Recruiting and Training Qualified Instructors 110 Managing and Supporting IDT Ill Achieving the Right Amount and Mix of Training Manpower 112 Tracking Training System Resources 113 Integrating AC and RC Training Systems 114 Appendix: EXAMPLE SURVEY INSTRUMENTS 115 References 137 FIGURES 4.1. Process for RC Institutional Training 71 4.2. Total Cost of RCTI Training in Regions C and E by Resource Area 81 4.3. Total Cost of RC Training in Regions C and E by Resource Area and Funding Source 82 4.4. Ratio of Support Days to Student Days by Type of RCTI 100 TABLES 1.1. RCTIs in Regions C and E 11 2.1. Data Elements and Sources 18 2.2. Enlisted Personnel Requirements, Authorizations, On-Hand, and Assigned Drilling Reservists 19 2.3. DMOSQ Training Requirement by Component 21 2.4. DMOSQ Reclassification Requirement by Duty Skill Level 22 2.5. DMOSQ Training Requirement by Unit Priority Status 23 2.6. DMOSQ Training Requirement by TASS Functional Area 24 2.7. Availability of RC3 and Course Offerings for Reclassification Training by TASS Functional Area ... 26 2.8. DMOSQ Training Requirement by Functional Area .. 27 2.9. RCTI DMOSQ Capacity Utilization for AT/ADT by Functional Area . . . 28 2.10. RCTI DMOSQ Production for AT/ADT by Functional Area 29 2.11. NCOES Requirements 30 2.12. FY94 E-4 Through E-6 Promotions by Component and Grade 32 2.13. Promotions and Completions of NCOES by Component and Grade 33 2.14. Backlog-Based NCOES Requirements by Component and Grade 34 2.15. FY94 NCOES Requirements by Component and Course 35

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