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International Series in Operations Research & Management Science Dalė Dzemydienė Aurelija Burinskienė Kristina Čižiūnienė Arūnas Miliauskas Development of Smart Context-Aware Services for Cargo Transportation An Operational Management Approach International Series in Operations Research & Management Science FoundingEditor FrederickS.Hillier,StanfordUniversity,Stanford,CA,USA Volume 330 SeriesEditor Camille C. Price, Department of Computer Science, Stephen F. Austin State University,Nacogdoches,TX,USA EditorialBoardMembers Emanuele Borgonovo, Department of Decision Sciences, Bocconi University, Milan,Italy BarryL.Nelson,DepartmentofIndustrialEngineering&ManagementSciences, NorthwesternUniversity,Evanston,IL,USA BruceW.Patty,VeritecSolutions,MillValley,CA,USA MichaelPinedo,SternSchoolofBusiness,NewYorkUniversity,NewYork,NY,USA RobertJ.Vanderbei,PrincetonUniversity,Princeton,NJ,USA AssociateEditor JoeZhu,TheBusinessSchool,WorcesterPolytechnicInstitute,Worcester,MA,USA The book series International Series in Operations Researchand Management Science encompasses the various areas of operations research and management science. Both theoretical and applied books are included. It describes current advances anywhere intheworld thatareatthecuttingedgeofthefield.Theseries is aimed especially at researchers, advanced graduate students, and sophisticated practitioners. Theseriesfeaturesthreetypesofbooks: (cid:129)Advancedexpositorybooksthatextendandunifyourunderstandingofpartic- ularareas. (cid:129)Researchmonographsthatmakesubstantialcontributionstoknowledge. (cid:129) Handbooks that define the new state of the art in particular areas. Each handbook will be edited by a leading authority in the area who will organize a team of experts on various aspects of the topic to write individual chapters. A handbook may emphasize expository surveys or completely new advances (either researchorapplications)oracombinationofboth. Theseriesemphasizesthefollowingfourareas: Mathematical Programming: Including linear programming, integer program- ming, nonlinear programming, interior point methods, game theory, network opti- mization models, combinatorics, equilibrium programming, complementarity theory, multiobjective optimization, dynamic programming, stochastic program- ming,complexitytheory,etc. Applied Probability: Including queuing theory, simulation, renewal theory, Brownian motion and diffusion processes, decision analysis, Markov decision processes, reliability theory, forecasting, other stochastic processes motivated by applications,etc. ProductionandOperationsManagement:Includinginventorytheory,produc- tion scheduling, capacity planning, facility location, supply chain management, distributionsystems,materialsrequirementsplanning,just-in-timesystems,flexible manufacturing systems, design of production lines, logistical planning, strategic issues,etc. Applications of Operations Research and Management Science: Including telecommunications,healthcare,capitalbudgetingandfinance,economics,market- ing, public policy, military operations research, humanitarian relief and disaster mitigation,serviceoperations,transportationsystems,etc. ThisbookseriesisindexedinScopus. ė ė (cid:129) ė (cid:129) Dal Dzemydien Aurelija Burinskien Č ž ū ė (cid:129) ū Kristina i i nien Ar nas Miliauskas Development of Smart Context-Aware Services for Cargo Transportation An Operational Management Approach DalėDzemydienė AurelijaBurinskienė DepartmentofBusinessTechnologies DepartmentofBusinessTechnologies andEntrepreneurship, andEntrepreneurship, FacultyofBusinessManagement FacultyofBusinessManagement VilniusGediminasTechnicalUniversity VilniusGediminasTechnicalUniversity Vilnius,Lithuania Vilnius,Lithuania KristinaČižiūnienė ArūnasMiliauskas LogisticsandTransport DepartmentofBusinessTechnologies ManagementDepartment, andEntrepreneurship, FacultyofTransportEngineering FacultyofBusinessManagement VilniusGediminasTechnicalUniversity VilniusGediminasTechnicalUniversity Vilnius,Lithuania Vilnius,Lithuania ISSN0884-8289 ISSN2214-7934 (electronic) InternationalSeriesinOperationsResearch&ManagementScience ISBN978-3-031-07198-0 ISBN978-3-031-07199-7 (eBook) https://doi.org/10.1007/978-3-031-07199-7 ©TheEditor(s)(ifapplicable)andTheAuthor(s),underexclusivelicensetoSpringerNatureSwitzerland AG2022 Thisworkissubjecttocopyright.AllrightsaresolelyandexclusivelylicensedbythePublisher,whether thewholeorpartofthematerialisconcerned,specificallytherightsoftranslation,reprinting,reuseof illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similarordissimilarmethodologynowknownorhereafterdeveloped. Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthispublication doesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevant protectivelawsandregulationsandthereforefreeforgeneraluse. The publisher, the authors and the editors are safe to assume that the advice and information in this bookarebelievedtobetrueandaccurateatthedateofpublication.Neitherthepublishernortheauthorsor theeditorsgiveawarranty,expressedorimplied,withrespecttothematerialcontainedhereinorforany errorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregardtojurisdictional claimsinpublishedmapsandinstitutionalaffiliations. ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Preface The universe of discourse of this research is concerned with the development of intelligent systems for contemporary management processes of transportation of goods. To understand how context recognition systems can be integrated into intelligenttransportmanagementsystemsandoperateinfreighttransportprocesses, it is important to understand and evaluate the factors influencing the interaction of transportprocesses.Theaimofthisresearchistodevelopasystemfortheprovision ofintelligentservicesfortheoperationalmanagementoffreighttransportation.The objectives to achieve this aim concerns the development of a multi-layered meth- odology that would allow describing complex transportation processes, contextual information and their management in a computer-based system. Such an approach requires the analysis of a fairly wide range of knowledge-based methods and technologies. The methodology describes the stages of analysis and application of methodsandICT.Thereviewoftoolsandmethodsisbasedoncomparativeanalysis techniques,othermethodsandsystemarchitecturecomponentsaredevelopedorig- inallybytheauthors.Theauthorsexaminequiteimportantareasforthedevelopment ofsuchsystems,whichinclude: (cid:129) Ananalysisofthecontextconceptandrepresentationalstructurethatisimportant infreighttransportmanagementprocesses; (cid:129) Ananalysisofforwardingsectoractivities; (cid:129) Theidentificationofvariablesthatwillformtheinformationbaserequiredforthe delivery of goods, taking into account the entire cycle of freight transportation andlogistics; (cid:129) The assessment of requirements for describing the algorithms, which ensure contextrecognitionserviceengineering v vi Preface The topics are concerned in the monograph in order of using appropriate ICT infrastructure for the analysis of the observed data, for right designing of system’s componentsonthebasisoftheanalysisoftheliteraturesources: (cid:129) Theevaluationandselectionofthesetsofwirelesscommunicationnetworktools. (cid:129) Theclassificationofservicesandprioritiesforprovision. The integration of all necessary components according to the specifics of the context-awareservicesisanalysed. After accumulating and comparing the necessary methods in the course of research: (cid:129) The architecture of the intelligent service delivery system is designed, which integratescontext-awareservicesthathelpincreasetheefficiencyofthetransport system. (cid:129) Evaluate the cargo delivery management process: risks, solutions, and optimization. (cid:129) Thechosenmethodsofdatacollection,aggregation,anddisseminationandtheir applicationareevaluatedbycontinuingtheprototypeofthedevelopedsimulation system. (cid:129) Transport infrastructure is described by semantic models and its capabilities are evaluatedbymeansofsimulationmodelling. (cid:129) Theneedforinformationsystemsinfreighttransportisidentifiedandassessed. (cid:129) Theroad,rail,andwatertransportsectorsandtheinformationsystemsappliedin themintransportandforwardingactivitiesareanalysed. (cid:129) Intermodalandmultimodaltransportarevalued. Multi-criteriadecisionsupportmethodsareintegratedintotheintelligentservice infrastructuretoensuresustainablemultimodalfreighttransportationmanagement. This monographis written by authors:Dalė Dzemydienė, AurelijaBurinskienė, Kristina Čižiūnienė, and Arūnas Miliauskas. Short description of activities of authorsisprovided. Dalė Dzemydienė (Švanytė) is the leading professor and the chief research fellow working at the Department of Business Technologies and Entrepreneurship of the Faculty of Business Management of the Vilnius Gediminas Technical Uni- versityandattheInstituteofDataScienceandDigitalTechnologiesoftheFacultyof Mathematics and Informatics of the Vilnius University (Lithuania). She holds a diploma with the honor of applied mathematics in the specialization of software engineeringin1980,achievedPhDofmathematics—informaticssciencesin1995,a diploma of habilitation doctor procedure in the field of social sciences of manage- mentandadministrationin2004.Sheholdstheacademicrankofaprofessorgained in 2009. She published more than 300 research articles, 3 manual books, and 3monographswithco-authors.SheistheheadoftheLegalInformaticsSectionof LithuanianComputerSociety(LIKS),amemberoftheLIKSBoard,amemberofthe EuropeanCoordinatingCommitteeforArtificialIntelligence(ECCAI),andaBoard memberoftheLithuanianOperationResearchAssociation(LITORS)andamember ofEuropeanOperationalResearchSociety(EURO).SheisamemberoftheEditorial Preface vii boards of International Scientific Journals: Technological and Economical Devel- opment of Economy (2008–2017); Strategic Property Management; Electronic Security and Digital Forensics. She is leading in scientific research work at the programmeofSocialTechnologyandteaching atCurriculumofBachelor,Master, and Doctoral study programmes. She was a supervisor of doctoral studies and the researchprogrammesofSocialTechnology,Modelling,andDevelopmentofSocial andTechnologicalSystems.ShewasthesupervisorofdoctoralstudiesofGediminas Gricius(Informaticssciences),MindaugasKurmis(TechnologicalInformaticsEngi- neering sciences), Giedrius Romeika (Social Management and Administration sci- ences),DariusDrungilas(InformaticsEngineeringsciences),RamūnasDzindzalieta (Informatics Engineering sciences), Ramutė Naujikienė (Social Management and Administration sciences), and others. She is an organizer of international scientific conferencesinthefieldofdatabasesandinformationsystems.Shewasthemember of Programme Committees of International Baltic Conferences of DB and IS, ALTA’2022, 13th Intern. Conf. “Business and Management 2022”, ADBIS, CIGSUD’2006, coordinator of International Doctoral Consortiums, etc. She is a member of Editorial Boards of International Scientific Journals: “Technological EconomicalDevelopmentofEconomy”(2008–2017);“StrategicPropertyManage- ment”; “Electronic Security and Digital Forensics”; “Applied Computer Systems”. Her research interests include artificial intelligence methods, decision support sys- tems,evaluationofsustainabledevelopmentprocesses,andsmartservices. AurelijaBurinskienėisachiefresearcherattheInstituteofDynamicManage- mentoftheVilniusGediminasTechnicalUniversityandanassociateprofessoratthe Department of Business Technology and Entrepreneurship. She has 12 years of experienceasalogisticsprojectmanager.Sheisthemanagerofthescientificproject “Smart context-aware services for operational freight transport management” (2020–2023) and participant in the DIGINNO-digitization project of land freight transport. She was a Board member of the international cooperation project COST CA15105from2018. SheistheheadofateamofresearchersoftheFacultyofBusinessManagement engaged in distribution and logistics research since 2016. She has published over 70publicationsinscientificjournalsandbooks.Recentlyshepublishedascientific study“Determiningthetrade-offsofinventorymanagementapproachesintheface ofCOVID-19”.Shehas10yearsofexperienceinlecturing(teachingsuchcoursesas logistics, warehouse, and inventory management, e-logistics, and logistics process optimization systems). She is a member of the editorial board of the Logistics Scientific Conference and the editorial board of a periodic international journal published abroad. She made a presentation at the MIM 2019 conference in Berlin, leading the part “Intelligent Methods and Systems Supporting Supply Chain Deci- sion Making—II”. The researcher has also been a member of committee of the BusinessLogisticsstudyprogramme. Kristina Čižiūnienė is an associate professor working at the Department of Logistics and Transport Management, Faculty of Transport Engineering, Vilnius GediminasTechnicalUniversity.Shedefendedherdoctoraldissertationandholda doctoraldegreediplomainSocialSciencesandEconomics.Sheholdsanexcellent track record as an expert in lecturing and training specialists in logistics, service viii Preface logistics, transport, human resource management, organization of industrial prac- tices, and marketing in logistics. She was a team member and a senior expert in project“Promotinginnovativebusinessestablishment”(No.VP2-1.4-ŪM-05-V-01- 006). She gained solid knowledge and experience in preparing and developing teaching materials for the study programmes and modules taught at the Faculty of Transport Engineering. In 2019, she was the executor of the outsourced project at Lithuanian Railways. As a senior expert of the project, she ensured the planning, coordination,delegationoffunctions,andperformancemonitoring;assistedstudents throughouteventsandconsultations,andcooperatedwithbusinesspartners.Kristina Čižiūnienė was a manager of the project “ATVERK” organized by Lithuanian EngineeringIndustryAssociationLINPRA.Thetraining“Non-formaldevelopment ofentrepreneurshipbasedonDemolmodel”washeldinthecourseoftheprojectin Lithuania and Finland. Kristina Čižiūnienė is an author and co-author of over 80scientificpublications,severalmonographsandhandbooks.Sheisamemberof theEditorial boardofJournalSpecialissueinLogisticsthatisapartofthesection “MaritimeandTransportLogistics”. ArūnasMiliauskasisaspecialistengineerworking attheDepartment ofBusi- ness Technology and Entrepreneurship of the Faculty of Business Management of theVilniusGediminasTechnicalUniversity,andanassistantresearchfellowatthe Institute of Data Science and Digital Technologies of the Faculty of Mathematics andInformaticsoftheVilniusUniversity(Lithuania).Heearnedamaster’sdegreein Informatics at Vilnius University. He published about 15 scientific articles. His researchinterestsincludeartificialintelligencemethods andsmartservicedevelop- mentplatforms. Vilnius,Lithuania DalėDzemydienė AurelijaBurinskienė KristinaČižiūnienė ArūnasMiliauskas Author Contributions ThePrefaceiswrittenbyDalėDzemydienė,theChap.1isdevotedforintroduction into the research area and is delivered by Kristina Čižiūnienė and Aurelija Burinskienė;the issues of development of contextrecognition methods, communi- cationinfrastructure,andalgorithmsofsmartservicedeliverysystemarepresented by Dalė Dzemydienė (Chaps. 2–4); the analysis of cargo delivery management process and context-aware services support means is described by Aurelija Burinskienė (Chaps. 5–6, 8–12); the issues of context service engineering for automatedweb-basedfreightbrokerageisofferedbyArūnasMiliauskas(Chap.7); the description of information technology used in various transport sectors, the analysisof intermodal transport and multimodal transport are provided by Kristina Čižiūnienė (Chaps. 13–18); the representation of decision support for multimodal transportation of cargo in smart service delivery system is presented by Dalė Dzemydienė (Chap. 19). The glossary of terminology and list of abbreviations is providedbyallauthorsattheendofthemonograph. ix

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