(cid:1)(cid:2)(cid:3)(cid:4)(cid:5)(cid:6)(cid:7) (cid:8)(cid:6)(cid:9)(cid:7) (cid:10)(cid:3)(cid:8)(cid:11)(cid:4)(cid:12)(cid:4)(cid:13)(cid:14) (cid:15)(cid:16)(cid:7) (cid:1)(cid:4)(cid:5)(cid:4)(cid:13)(cid:8)(cid:12)(cid:7) (cid:17)(cid:4)(cid:11)(cid:18)(cid:8)(cid:18)(cid:4)(cid:2)(cid:3)(cid:19) (cid:20)(cid:8)(cid:3)(cid:2)(cid:7)(cid:21)(cid:13)(cid:22)(cid:9)(cid:4)(cid:2)(cid:3)(cid:7)(cid:4)(cid:6)(cid:7)(cid:13)(cid:23)(cid:2) (cid:24)(cid:3)(cid:4)(cid:8)(cid:7)(cid:25)(cid:8)(cid:26)(cid:4)(cid:16)(cid:4)(cid:26) Yin-Leng Theng Nanyang Technological University, Singapore Schubert Foo Nanyang Technological University, Singapore (cid:27)(cid:6)(cid:16)(cid:15)(cid:18)(cid:28)(cid:8)(cid:13)(cid:4)(cid:15)(cid:6)(cid:7) (cid:21)(cid:26)(cid:4)(cid:2)(cid:6)(cid:26)(cid:2)(cid:7) (cid:25)(cid:22)(cid:11)(cid:12)(cid:4)(cid:3)(cid:23)(cid:4)(cid:6)(cid:5) Hershey • London • Melbourne • Singapore Acquisition Editor: Mehdi Khosrow-Pour Senior Managing Editor: Jan Travers Managing Editor: Amanda Appicello Development Editor: Michele Rossi Copy Editor: Alana Bunis Typesetter: Marko Primorac Cover Design: Lisa Tosheff Printed at: Yurchak Printing Inc. Published in the United States of America by Information Science Publishing (an imprint of Idea Group Inc.) 701 E. Chocolate Avenue, Suite 200 Hershey PA 17033 Tel: 717-533-8845 Fax: 717-533-8661 E-mail: [email protected] Web site: http://www.idea-group.com and in the United Kingdom by Information Science Publishing (an imprint of Idea Group Inc.) 3 Henrietta Street Covent Garden London WC2E 8LU Tel: 44 20 7240 0856 Fax: 44 20 7379 3313 Web site: http://www.eurospan.co.uk Copyright © 2005 by Idea Group Inc. All rights reserved. No part of this book may be repro- duced in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher. Library of Congress Cataloging-in-Publication Data Design and usability of digital libraries : case studies in the Asia-Pacific / Yin-Leng Theng and Schubert Foo, editors. p. cm. Includes bibliographical references and index. ISBN 1-59140-441-X (h/c) -- ISBN 1-59140-442-8 (s/c) -- ISBN 1-59140-443-6 (ebook) 1. Digital libraries--Case studies. 2. Information storage and retrieval systems--Case studies. 3. Digital libraries--Asia--Case studies. 4. Digital libraries--Pacific Area--Case studies. I. Theng, Yin- Leng, 1961- II. Foo, Schubert. ZA4080.D47 2004 025'.00285--dc22 2004022145 British Cataloguing in Publication Data A Cataloguing in Publication record for this book is available from the British Library. All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher. (cid:1)(cid:2)(cid:3)(cid:4)(cid:5)(cid:6)(cid:7) (cid:8)(cid:6)(cid:9)(cid:7) (cid:10)(cid:3)(cid:8)(cid:11)(cid:4)(cid:12)(cid:4)(cid:13)(cid:14)(cid:7) (cid:15)(cid:16) (cid:1)(cid:4)(cid:5)(cid:4)(cid:13)(cid:8)(cid:12)(cid:7) (cid:17)(cid:4)(cid:11)(cid:18)(cid:8)(cid:18)(cid:4)(cid:2)(cid:3)(cid:19) (cid:20)(cid:8)(cid:3)(cid:2)(cid:7)(cid:21)(cid:13)(cid:22)(cid:9)(cid:4)(cid:2)(cid:3)(cid:7)(cid:4)(cid:6)(cid:7)(cid:13)(cid:23)(cid:2) (cid:24)(cid:3)(cid:4)(cid:8)(cid:7)(cid:25)(cid:8)(cid:26)(cid:4)(cid:16)(cid:4)(cid:26) (cid:29)(cid:8)(cid:11)(cid:12)(cid:2)(cid:7)(cid:15)(cid:16)(cid:7)(cid:20)(cid:15)(cid:6)(cid:13)(cid:2)(cid:6)(cid:13)(cid:3) Preface............................................................................................................vii Section I: Digital Library Development History and Landscape Chapter I Survey and History of Digital Library Development in the Asia Pacific ...........................................................................................1 Hsinchun Chen, University of Arizona, USA Yilu Zhou, University of Arizona, USA Section II: Design Architecture and Systems Chapter II Design Architecture: An Introduction and Overview............................22 Edward A. Fox, Virginia Tech, USA Hussein Suleman, University of Cape Town, South Africa Ramesh C. Gaur, Tata Institute of Fundamental Research, India Devika P. Madalli, Indian Statistical Institute, India Chapter III Development of Indonesia’s National Digital Library Network ...........38 Ismail Fahmi, Institut Teknologi Bandung, Indonesia Chapter IV Dynamic Metadata Management System for Digital Archives: Design and Construction.............................................................................55 Shien-chiang Yu, Shih Hsin University, Taiwan Hsueh-hua Chen, National Taiwan University, Taiwan Chao-chen Chen, National Taiwan Normal University, Taiwan Chapter V Information Filtering and Personalization Services ................................76 Chunxiao Xing, Tsinghua University, China Chun Zeng, Tsinghua University, China Zhiqiang Zhang, Tsinghua University, China Lizhu Zhou, Tsinghua University, China Section III: Implementation Issues and Challenges Chapter VI Implementation of Next Generation Digital Libraries............................97 Ee-Peng Lim, Nanyang Technological University, Singapore San-Yih Hwang, National Sun Yat Sen University, Taiwan Chapter VII Using Multi-Document Summarization to Facilitate Semi-Structured Literature Retrieval: A Case Study in Consumer Healthcare........... 111 Min-Yen Kan, National University of Singapore, Singapore Chapter VIII KEA: Practical Automatic Keyphrase Extraction................................ 129 Ian H. Witten, University of Waikato, New Zealand Gordon W. Paynter, University of Waikato, New Zealand Eibe Frank, University of Waikato, New Zealand Carl Gutwin, University of Saskatchewan, Canada Craig G. Nevill-Manning, Google, Inc., USA Chapter IX Cross-Lingual Information Retrieval: The Challenge in Multilingual Libraries............................................................................... 153 Christopher Yang, The Chinese University of Hong Kong, China Kar Wing Li, The Chinese University of Hong Kong, China Chapter X Evolving Tool Support for Digital Librarians........................................ 171 David M. Nichols, University of Waikato, New Zealand David Bainbridge, University of Waikato, New Zealand Gary Marsden, University of Cape Town, South Africa Dynal Patel, University of Cape Town, South Africa Sally Jo Cunningham, University of Waikato, New Zealand John Thompson, University of Waikato, New Zealand Stefan J. Boddie, University of Waikato, New Zealand Ian H. Witten, University of Waikato, New Zealand Section IV: Use and Impact Chapter XI Digital Libraries and Society: New Perspectives on Information and Dissemination ..................................................................................... 191 Ian H. Witten, University of Waikato, New Zealand Chapter XII Sharing Digital Knowledge With End-Users: Case Study of the International Rice Research Institute Library and Documentation Service in the Philippines......................................................................... 216 Mila Ramos, International Rice Research Institute, Philippines Chapter XIII Multimedia Digital Library as Intellectual Property............................ 238 Hideyasu Sasaki, Keio University, Japan Yasushi Kiyoki, Keio University, Japan Chapter XIV Digital Libraries as Learning Environments for Youths..................... 254 Natalie Lee-San Pang, Monash University, Malaysia SectionV: Users and Usability Chapter XV Usability of Digital Libraries in a Multicultural Environment............................................................................................... 270 Christine L. Borgman, University of California Los Angeles, USA Edie Rasmussen, University of British Columbia, Canada Chapter XVI Cross-Cultural Design and Usability of a Digital Library Supporting Access to Maori Cultural Heritage Resources.................................... 285 Chern Li Liew, Victoria University of Wellington, New Zealand Chapter XVII From GeogDL to PAPER: The Evolution of an Educational Digital Library ............................................................................................ 298 Dion Hoe-Lian Goh, Nanyang Technological University, Singapore Yin-Leng Theng, Nanyang Technological University, Singapore Ee-Peng Lim, Nanyang Technological University, Singapore Chapter XVIII Designing a Music Digital Library: Discovering What People Really Want................................................................................................. 313 David Bainbridge, University of Waikato, New Zealand Sally Jo Cunningham, University of Waikato, New Zealand John McPherson, University of Waikato, New Zealand Stephen Downie, University of Illinois, USA Nina Reeves, University of Gloucestershire, UK Chapter XIX Quantitative and Qualitative Evaluations of the Singapore National Library Board’s Digital Library............................................... 334 Yin-Leng Theng, Nanyang Technological University, Singapore Mei-Yee Chan, Singapore Polytechnic, Singapore Ai-Ling Khoo, Singapore Polytechnic, Singapore Raju Buddharaju, National Library Board, Singapore SectionVI: Future Trends of Digital Libraries Chapter XX A Snapshot of Digital Library Development: The Way Forward in the Asia Pacific ...................................................................................... 351 Schubert Foo, Nanyang Technological University, Singapore Yin-Leng Theng, Nanyang Technological University, Singapore Appendix: Sources of Further Information ........................................... 371 About the Authors..................................................................................... 379 Index............................................................................................................ 391 vii (cid:25)(cid:18)(cid:2)(cid:16)(cid:8)(cid:26)(cid:2) Digital libraries are part of the global infrastructure being envisioned to inter- connect many computer networks and various forms of information technolo- gies around the world, a partial fulfillment of Bush’s 1945 dream “memex” of a personal microfiche-based system to tackle the problem of information over- load. Digital libraries, more organized and structured than the Web, an over- whelming example of a shared worldwide collection of information. Educa- tional institutions, governments and corporations are spending millions of dol- lars on researching, developing and implementing digital libraries around the world. Research done on the Web has shown that many Web sites are plagued with problems of usability and effectiveness. We can expect a similar situation in digital libraries since they are much more than just Web sites. In fact, they are complex and advanced forms of information systems that can be endowed with a multiplicity of functions and features. These can include collaboration sup- port, distributed database management, hypertext, multimedia information ser- vices, information retrieval, information filtering, selective dissemination of in- formation, intellectual property rights management, question answering and ref- erence services, and resource discovery, among many others. Digital libraries can serve very large user populations that are composed of different stake- holder groups with different information needs. Improvements in design, devel- opment and evaluation can have a major organizational, national and interna- tional impact. We need better theories, tools and techniques to support designers in designing, developing and evaluating digital libraries in ways that will improve usability and effectiveness to enhance users’ experience of digital library collections and services. This book was inspired by the very successful gathering and exchange of ideas among international and local participants of the Fourth International Confer- viii ence on Asian Digital Libraries at Singapore (2002), where the need to highlight and share the best practices on digital library research and development in the Asia Pacific region emerged. The Asia Pacific focus is opportune to the in- creasing global effort to encourage and promote the sharing of research and development around the world that are largely limited, at the moment, to America and Europe. To provide a global perspective, this book contains invited chapters from major key players and eminent researchers in digital library research and develop- ment to draw parallels of issues and challenges faced not only in the Asia Pa- cific region, but across the world. Special emphasis is placed on the design, use and usability of digital libraries, which include work surrounding digital libraries and related technologies, the management of knowledge in digital libraries, and the associated usability and social issues. Organization The book is written for academics, practitioners and undergraduate/postgradu- ate students interested in digital library design and development, with particular focus in the Asia Pacific region. It is organised around six sections into chap- ters with the following major themes: (1) Digital Library Development History and Landscape (2) Design Architecture and Systems (3) Implementation Issues and Challenges (4) Use and Impact (5) Users and Usability (6) Future Trends of Digital Libraries Although all these areas are likely to be covered as part of the design, develop- ment and use of digital libraries at varying levels of detail, the chapter authors were requested to focus more on the specific area of the respective section in which their chapters were featured, thereby providing a more congruent ap- proach for the reader to follow. References in each chapter, as well as an Appendix containing further sources of information at the end of the book, provide additional resources to the reader to pursue a more detailed study of a particular aspect of digital library research and development.