Design anD anthropology anthropological studies of Creativity and perception Series Editor: tim ingold, University of aberdeen, UK the books in this series explore the relations, in human social and cultural life, between perception, creativity and skill. their common aim is to move beyond established approaches in anthropology and material culture studies that treat the inhabited world as a repository of complete objects, already present and available for analysis. instead these works focus on the creative processes that continually bring these objects into being, along with the persons in whose lives they are entangled. all creative activities entail movement or gesture, and the books in this series are particularly concerned to understand the relations between these creative movements and the inscriptions they yield. likewise in considering the histories of artefacts, these studies foreground the skills of their makers-cum-users, and the transformations that ensue, rather than tracking their incorporation as finished objects within networks of interpersonal relations. the books in this series will be interdisciplinary in orientation, their concern being always with the practice of interdisciplinarity: on ways of doing anthropology with other disciplines, rather than doing an anthropology of these subjects. through this anthropology with, they aim to achieve an understanding that is at once holistic and processual, dedicated not so much to the achievement of a final synthesis as to opening up lines of inquiry. Other titles in the series: imagining landscapes past, present and Future Edited by Monica Janowski and Tim Ingold redrawing anthropology Materials, Movements, lines Edited by Tim Ingold Conversations With landscape Edited by Karl Benediktsson and Katrín Anna Lund Ways of Walking ethnography and practice on Foot Edited by Tim Ingold and Jo Lee Vergunst Design and anthropology Edited by WenDy gUnn University of Southern Denmark, Denmark JareD Donovan Queensland University of Technology, Australia © Wendy gunn and Jared Donovan 2012 all rights reserved. no part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of the publisher. Wendy gunn and Jared Donovan have asserted their right under the Copyright, Designs and Patents Act, 1988, to be identified as the editors of this work. published by ashgate publishing limited ashgate publishing Company Wey Court east 110 Cherry street Union road suite 3-1 Farnham Burlington, vt 05401-3818 surrey, gU9 7pt Usa england www.ashgate.com British Library Cataloguing in Publication Data Design and anthropology. -- (anthropological studies of creativity and perception) 1. Design--anthropological aspects. 2. Manufactures-- social aspects. 3. Material culture. i. series ii. gunn, Wendy. iii. Donovan, Jared. 306.4'6-dc23 Library of Congress Cataloging-in-Publication Data Design and anthropology / [edited] by Wendy gunn and Jared Donovan. pages cm -- (anthropological studies of creativity and perception) includes bibliographical references and index. isBn 978-1-4094-2158-0 (hardback) -- isBn 978-1-4094-2159-7 (ebook) 1. Design- -anthropological aspects. 2. Design--human factors. i. gunn, Wendy, editor of compilation. ii. Donovan, Jared, editor of compilation. nK1520.D4545 2012 745.4--dc23 2012034287 isBn 9781409421580 (hbk) isBn 9781409421597 (ebk – pDF) isBn 9781409471745 (ebk – epUB) III printed and bound in great Britain by the Mpg Books group, UK. Contents List of Figures vii Notes on Contributors ix Preface xv 1 Design Anthropology: An Introduction 1 Wendy Gunn and Jared Donovan Part I: UsIng and ProdUcIng Introduction: The Perception of the User–Producer 19 Tim Ingold 2 The Patient as Skilled Practitioner 35 Kyle Kilbourn 3 Hearing Poorly with Skill 45 Dennis Day 4 Gliding Effortlessly Through Life? Surfaces and Friction 57 Griet Scheldeman 5 An Institutional View on User Improvisation and Design 69 Max Rolfstam and Jacob Buur Part II: desIgnIng and UsIng Introduction: Defining Moments 83 Johan Redström 6 The Time it Takes to Make: Design and Use in Architecture and Archaeology 101 Lesley McFadyen 7 Moving from Objects to Possibilities 121 Jared Donovan and Wendy Gunn 8 Emergence of User Identity in Social Interaction 135 Henry Larsen and Claus Have vi Design and Anthropology 9 The Role of Supply Chains in Product Design 149 Benedicte Brøgger Part III: PeoPle and thIngs Introduction: Humanity in Design 163 Peter-Paul Verbeek 10 Anthropological Fieldwork and Designing Potentials 177 Mette Kjærsgaard and Ton Otto 11 Designing Behaviour 193 Nynke Tromp and Paul Hekkert 12 Emergent Artefacts of Ethnography and Processual Engagements of Design 207 Jamie Wallace 13 Theories and Figures of Technical Mediation 219 Steven Dorrestijn ePIlogUe 14 Utopian Things 233 Pelle Ehn Index 243 List of Figures II.1 Energy Curtain is a conceptual reinterpretation of how everyday use of curtains controls the light in a room 86 II.2 Energy Curtain at the Visual Voltage exhibition 87 II.3 Food at the supermarket 90 6.1 Examples of how illustrations are used to portray a consistent design approach in Vitruvius, aspects taken from T.N. Howe’s illustrations 103 6.2 The composite plan of the site of Castelo Velho 106 6.3 The sequence of phased plans of Castelo Velho, from top left to bottom right 108 6.4 The sequence of phased plans of the C-shaped structure and the deposition of material culture from Castelo Velho, from top left to bottom left 111 6.5 A broken vessel displaying different sherd histories from Castelo Velho 113 6.6 The pottery assemblage from the C-shaped structure at Castelo Velho 114 6.7 Sherds from Castelo Velho laid out during a refitting exercise 116 7.1 Overlaying measurements of indoor climate parameters with practices of inhabiting indoor climate 124 7.2 Teachers engaged with the slider (top) to make partial connections between temperature in the room and opening of front door (bottom) 127 7.3 Company and university partners are presented with different kinds of provotypes at a SPIRE workshop 129 8.1 Hearing aids: The type Claus had for 10 years (L), and what he is now using (R) 143 10.1 Approaches to the field and role of the ethnography/ anthropology in design 178 10.2 Re-designing the playground 183 11.1 A relatively small bowl designed to obstruct people from scooping up too much food 195 viii Design and Anthropology 11.2 A plate designed to induce people to scoop up ‘normal’ portions to eat 196 11.3 A weight/calorie scale designed to support people in controlling the amount of calories of their meals 197 11.4 A book designed to inform parents about misconceptions about food and health in disciplining children 199 11.5 A container designed with the technology to maintain leftovers for days outside the refrigerator 200 11.6 A booklet designed to stimulate children to record moments at school of which they are proud 202 11.7 In understanding a phenomenon one can take an analytic approach, i.e., understanding the phenomenon as sum of its parts, or a synthetic approach, i.e., understanding the phenomenon as part of a larger whole 203 12.1 The ‘material score’ of Barry’s shifting engagements 212 12.2 The ‘material score’ of a sequence of design work 215 13.1 Human conceptualizations of how technology influences them 228 Notes on Contributors Benedicte Brøgger is Research Director with the Norwegian Work Research Institute and Associate Professor II at the Department of Innovation and Economic Organization, Norwegian School of Management. Her research interests are in the interfaces between anthropology, action research and innovation studies. Brøgger has worked extensively with enterprise development processes in both trade and process industry, and has also done long-term fieldwork among the ethnic Chinese in Malaysia and Singapore. She has recently published in Social Anthropology (2009), Norsk Antropologisk Tidsskrift (2010) and Economic and Industrial Democracy (2010). Jacob Buur is Professor of User-Centred Design at the Mads Clausen Institute and Research Director of Sønderborg Participatory Innovation Research Centre (SPIRE). He develops methods for engaging users in design through action research and has pioneered the use of video for bridging user studies and innovation. Prior to this appointment Buur managed the user-centred design group at Danfoss A/S for 10 years. He has designed joysticks for excavators and user interfaces for heating and refrigeration controllers, and frequency converters. Buur is the co-editor of Designing with Video: Focusing the User Centred Design Process (Springer 2007) and has written widely on participatory processes of designing and innovation. Dennis Day is Associate Professor at the Institute of Language and Communication, University of Southern Denmark. He has a background in Linguistic Anthropology. His research interests revolve around ethnomethodological and conversation analytic study of communicative impairment, communication technology and communicative processes of globalization. Recent publications include: ‘Membership Categorization Analysis’, in Chapelle, C.A. (ed.) 2012. The Encyclopedia of Applied Linguistics. Oxford: Blackwell. Jared Donovan is Lecturer in Interaction Design at the Queensland University of Technology. His research interests include Design Anthropology, gestures in human interaction, gestural interfaces and tangible interaction. He recently completed postdoctoral research at SPIRE, Mads Clausen Institute, University of Southern Denmark, focusing on user-centred design and critical approaches toward designing. Steven Dorrestijn conducts PhD research at the University of Twente. His doctoral research focuses on the impact of technical products on user behaviour.
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