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D E P L O Y I N G
WINDOWS 2000
W I T HSUPPORT TOOLS
FREE Monthly
Technology Updates
“This book is a valuable and concise
guide to the many new deployment
One-year Vendor
tools available in Windows 2000.”
Product Upgrade
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FREE Membership to
Access.Globalknowledge
Gary Rosenfeld, MCSE, MCP+I, CCNA
Robin Walshaw, MCSE
Eriq Oliver Neale
TECHNICAL EDITOR:
Ralph Crump, MCSE, CCNA, Master CNE
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s o l u t i o n s @ s y n g r e s s . c o m
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D E P L O Y I N G
WINDOWS 2000
SUPPORT TOOLS
W I T H
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Troubleshooting Windows 2000 TCP/IP
Copyright © 2000 by Syngress Media, Inc. All rights reserved. Printed in the United States of America.
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Acknowledgments
We would like to acknowledge the following people for their kindness and
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and Robert Sanregret of Global Knowledge, for their generous access to the
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International for making certain that our vision remains worldwide in
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Melissa Heinlein at CoreTech Consulting Group, for all her help.
Special thanks to the professionals at Osborne with whom we are proud to
publish the best-selling Global Knowledge Certification Press series.
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From Global Knowledge
At Global Knowledge we strive to support the multiplicity of learning styles
required by our students to achieve success as technical professionals. As
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Contributors
John M. Gunson II (MCSE, MCNE, CCNA) is a Consultant for CoreTech
Consulting Group, Inc. CoreTech is an e-business Professional Services
firm in suburban Philadelphia that excels at helping companies realize the
potential of e-business through a mix of Internet technology and tradition-
al business systems, maximizing business benefit while minimizing disrup-
tion and risk.
With over eleven years in the Information Technology field, John has a
very broad background. His experience includes a number of years sup-
porting desktop clients, as well as network administration and design in
both Windows NT and Netware environments. Currently, John is working
with an international corporation on its Windows 2000 migration project.
John graduated from Salisbury State University with a Bachelor of
Science Degree in Geography. He holds a membership with the Network
Professional Association and is also an officer in the US Army Reserve.
John lives in Phoenixville, PA with his wife, Jennifer, and two children,
Molly and Brady.
Eriq Oliver Neale is a technology strategist with Nortel Networks,
researching new technology solutions for inclusion in the designer work-
place. He has worked in the computer support industry for eleven years
and in that time has contributed to several computing technology publica-
tions. When not writing, he and his wife try to keep up with seven cats,
two dogs, and a plethora of tropical fish.
Gary Rosenfeld (MCSE, MCP+I, CCNA) works as a Senior Network
Systems Consultant for Lucent NetworkCare Services in Philadelphia,
Pennsylvania. NetworkCare is a global provider of network consulting and
software solutions for the full lifecycle of a network, including planning,
design, implementation, and operations. Gary is involved in designing and
implementing complex Windows NT and Windows 2000 solutions for
Fortune 1000 companies. Gary lives in Pennsylvania with his beautiful
wife, Jill, their wonderful son, Noah, and their lovable cat, Georgie.
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Amy Thomson (A+, MOUS Master) is a software and A+ instructor for a
prominent Canadian private college. She began her career in the computer
industry over 10 years ago, during her military service as a communica-
tions operator. She has taught in several Canadian provinces, and has an
Honours B.Sc. in Psychology. Amy currently lives in Halifax, Nova Scotia
with her husband, Jeff and hedgehog, Hannah.
Robin Walshaw (MCSE, DipProjMan) was born in England, but has spent
most of his life in South Africa. One of the first MCSEs in Africa, he enjoys
being at the forefront of new developments in network architecture and
operating systems. With a flair for developing strategic IT solutions for
diverse clients, he has worked in the world of computers in eight coun-
tries, and has traveled to over thirty in the last ten years. Besides travel-
ing, Robin is a keen sportsman and has managed to balance work with a
passion for climbing the world's highest mountains, culminating in an
attempt on Mount Everest.
Technical Editor
Ralph Crump (MCSE, CCNA, and a CNE 3.x, 4.x, and 5.x, with a Master
CNE in Integrating Windows NT) manages a team responsible for a large
scale Windows NT and Novell NetWare infrastructure for a major telecom-
munications company in Atlanta, Georgia. He specializes in Windows NT
and BackOffice applications as well as Novell NetWare solutions. He is cur-
rently working in cooperation with Microsoft on Windows 2000 Rapid
Deployment projects.
Technical Reviewer
Stace Cunningham (CCNA, MCSE, CLSE, COS/2E, CLSI, COS/2I, CLSA,
MCPS, A+) is a Systems Engineer with SDC Consulting located in Biloxi,
MS. SDC Consulting specializes in the design, engineering, and installation
of networks. Stace has coauthored or technical edited 19 books published
by Microsoft Press, Osborne/McGraw-Hill, and Syngress Media. He
received a quality initiative award for his contribution to the design of a
Windows NT network at Keesler Air Force Base, Mississippi. His wife
Martha and daughter Marissa are very supportive of the time he spends on
their home network of computers and routers. Without their love and sup-
port he would not be able to accomplish the goals he has set for himself.
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Contents
Chapter 1—Tools and Techniques for
Deploying Microsoft Windows 2000 Professional 1
Introduction 2
An Introduction to Deployment Planning 3
Change and Configuration Management—Owning Your Network 4
Windows 2000 Professional Setup Design Goals 6
Automating Windows 2000 Setup 7
Windows 2000 Setup 9
Hardware Requirements 9
Application Compatibility 11
Upgrades vs. Clean Installs 13
Deployment Tools in Windows 2000 33
Windows 2000 Support and Deployment Tools 33
Automated Installation File 36
Setup Manager 38
Sysprep 42
Additional Tools to Help Deployment 43
Deployment Techniques 45
Remote Installation Services 45
Disk Imaging 48
Automated Installation Scripts 50
A Comparative View of Deployment Techniques 51
Summary 53
FAQs 55
Chapter 2—Automating Windows 2000 Professional Installation 57
Introduction 58
Preparing for Setup 59
Inside WINNT32.EXE 59
Network Distribution Point 61
Distribution Point Directory Structure 61
Customizing Windows 2000 Professional Setup 63
Answer Files 63
Setup Manager 65
Further Customization with UDF 90
Preparing the Destination Computer 93
Looking Out for Incompatibilities 93
Please, Back Up Your Data 94
Do a Disk Checkup 95
Summary 95
FAQs 96
Chapter 3—Imaging Windows 2000 Professional 99
Introduction 100
Selecting an Imaging Tool 100
ix
