Defining Relevancy: Managing the New Academic Library (Libraries Unlimited Library Management Collection)

289 Pages·2007·2.67 MB·English

by  Janet McNeil Hurlbert

Defining Relevancy

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Defining Relevancy
Managing the New Academic Library
Edited by Janet McNeil Hurlbert
Libraries UnLimited Library management CoLLeCtion
Gerard B. McCabe, Series Editor

Library of Congress Cataloging-in-Publication Data
Defining relevancy : managing the new academic library / edited by
Janet McNeil Hurlbert.
p. cm. — (Libraries Unlimited library management collection,
ISSN 1557–0320)
Includes bibliographical references and index.
ISBN 978–1–59158–419–3 (alk. paper)
1. Academic libraries—Administration. 2. Academic libraries—United
States. I. Hurlbert, Janet McNeil.
Z675.U5D368 2008
025.1'977—dc22 2007039210
British Library Cataloguing in Publication Data is available.
Copyright © 2008 by Libraries Unlimited
All rights reserved. No portion of this book may be
reproduced, by any process or technique, without the
express written consent of the publisher.
Library of Congress Catalog Card Number: 2007039210
ISBN: 978–1–59158–419–3
ISSN: 1557–0320
First published in 2008
Libraries Unlimited, 88 Post Road West, Westport, CT 06881
A Member of the Greenwood Publishing Group, Inc.
www.lu.com
Printed in the United States of America
The paper used in this book complies with the
Permanent Paper Standard issued by the National
Information Standards Organization (Z39.48–1984).
10 9 8 7 6 5 4 3 2 1
v
Contents
Introduction ix
Janet McNeil Hurlbert
I. Analyzng our Users: Makng the Connecton
1. Changing Demographics: Meet the Students and Faculty
of the Future 3
Christopher Cox
2. Social Software, Web 2.0, and Libraries 16
Edward M. Corrado
II. the Integraton of Form and Functon: Buldngs and servces
3. Place Planning for Libraries: The Space Near the Heart
of the College 35
Eleanor Mitchell
4. The New 3R’s: Revolution, Reorganization, and Renovation 52
Susan M. Campbell
5. A Future Place for Us: Results of a Survey on the
Academic Library “As a Place” 65
Jason Martin
v
Contents
III. Collaboraton for Learnng: Managng Informaton Lteracy
6. Rhetoric versus Reality: A Faculty Perspective on Information
Literacy Instruction 85
Arthur H. Sterngold
7. Faculty and Information Literacy Case Study 96
Emmett Lombard and Sally LeVan
8. Through the Information Literacy Lens: Managing the
College Library in the Twenty-First Century 119
Susan Swords Steffen
IV. Promotng the Lbrary: Competton and Collaboraton
9. Campus Partnership in Small Academic Libraries:
Challenges and Rewards 131
Patricia Hernas and Timothy Karas
10. Collaboration in Small and Medium-Sized Academic Libraries 146
David P. Bunnell
V. Integraton of staff, servces, and Assessment:
What Is needed? How Wll We Know? Who Wll Do It?
11. Managing to Keep Academic Reference Service 161
Christine Dettlaff
12. Community College Library Staffing: Evolution and Revolution 170
Sheila Beck and Barbara Bonous-Smit
13. From Slide Rules to Scorecards: Service Environment Factors
Affecting the Future of Assessment in Academic Libraries 178
Larry Nash White
14. Big Growth Is Not a Small Strategy 186
Michael A. Crumpton
15. From Predictability to Managed Chaos: The Change from
Print Serials to Electronic Resource Management—Indiana
University, Kokomo Campus 200
Kirsten Leonard
16. Is There a Future for Technical Services? 213
Amy E. Badertscher
v
Contents
VI. Connectons for College Archves: takng on new Mssons
17. Opportunities for Small and Medium-Sized College
Archives in the Digital Age 223
Carol P. Johnson and Ann M. Kenne
VII. Issues and Challenges for the Future: A Bblographc essay
18. The Academic Library: Issues and Challenges for the Future 237
Susan Naylor and Rashelle Karp
Index 265
About the Editor and Contributors 271
v
v
IntroDUCtIon
Janet McNeil Hurlbert
Connection. Competition. Collaboration. These three words define management
of college libraries today and in the future. They also describe the contents of the
chapters in this book, which focus on planning for the multiple directions that
must be considered and effectively acted on by college library managers.
Academic libraries, especially in a smaller college setting, changed little over
the decades. The early history of American college libraries tells us that in 1876
the most pressing issue was whether students should have access to the shelves
(Holley 1977, 15). For many years the answer to usage problems within the li-
brary emphasized organization—cataloging and classification. Providing persons
assistance was seen as impractical by the profession (McElderry 1977, 62) and
unneeded if you could just get the arrangement right. Humorous as these obser-
vations may be now, it really has not been so long since technical services staff
outnumbered public services; the fundamental purpose of library instruction was
designed to tell 30 (or more) students something at the same time rather than
individually at the reference desk; the chief features of new buildings emphasized
housing the ever-increasing collection; and college libraries felt totally secure
in their role on campus. As technology became a central focus for libraries, it
was specialized technology—reserved for providing or processing research infor-
mation. The pace was increasingly frantic and consuming. Librarians at smaller
colleges bemoaned that they couldn’t afford more technology, but their role was
still secure.
With the full incorporation of the Web on college campuses and in the
daily lives of our students, suddenly whether students had open access to the
x