Decision Modelling and Information Systems: The Information Value Chain

367 Pages·2003·30.508 MB·English

by  Nikitas-Spiros Koutsoukis, Gautam Mitra (auth.)

DECISION MODELLING AND
INFORMATION SYSTEMS
OPERATIONS RESEARCH/COMPUTER SCIENCE
INTERFACES SERIES
SeriesEditors
ProfessorRamesh Sharda Prof. Dr. StefanVoB
OklahomaState University UniversitiitHamburg
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Greenberg, HarveyJ./AComputer-AssistedAnalysisSystemforMathematicalProgramming
ModelsandSolutions:AUser'sGuideforANALYZE
Greenberg, HarveyJ. /ModelingbyObject-DrivenLinearElementalRelations:AUsersGuidefor
MODLER
Brown,Donald/Scherer,WilliamT. / IntelligentSchedulingSystems
Nash,StephenG./Sofer,Ariela / TheImpactofEmergingTechnologiesonComputer
Science& OperationsResearch
Barth,Peter / Logic-Based0-1ConstraintProgramming
Jones,ChristopherV. / VisualizationandOptimization
Barr,RichardS./Helgason,RichardV./Kennington,JefferyL./ InterfacesinComputer
Science& OperationsResearch:AdvancesinMetaheuristics, Optimization, &StochasticModeling
Technologies
Ellacott, StephenW./Mason,JohnC./Anderson,lainJ./ MathematicsofNeuralNetworks:
Models,Algorithms&Applications
Woodruff,DavidL./ AdvancesinComputational&StochasticOptimization, LogicProgramming,
andHeuristicSearch
Klein,Robert / SchedulingofResource-ConstrainedProjects
Bierwirth,Christian / AdaptiveSearchandtheManagementofLogisticsSystems
Laguna,Manuel/Gonzalez-Velarde,JoseLuis /ComputingToolsforModeling, Optimization
andSimulation
Stilman,Boris/ LinguisticGeometry:FromSearchtoConstruction
Sakawa,Masatoshi / GeneticAlgorithmsandFuzzyMultiobjectiveOptimization
Ribeiro,CelsoC./Hansen,Pierre / EssaysandSurveysinMetaheuristics
Holsapple,Clyde/Jacob, Varghese/ Rao, H. R./BUSINESSMODELUNG: Multidisciplinary
Approaches- Economics, OperationalandInformationSystemsPerspectives
Sleezer, Catherine M./ Wentling, Tim L./Cude, Roger L. / HUMANRESOURCE
DEVELOPMENTANDINFORMATIONTECHNOLOGY:MakingGlobalConnections
VoB,Stefan,Woodruff, David/OptimizationSoftware ClassLibraries
UpadhyayaetallMOBILECOMPUTING:ImplementingPervasiveInformationand
CommunicationsTechnologies
Reeves,Colin& Rowe,Jonathan!GENETICALGORITHMS-PrinciplesandPerspectives:A
GuidetoGATheory
Bhargava,HemantK. & Ye,Nong/COMPUTATIONALMODEUNGANDPROBLEM
SOLVINGINTHENETWORKEDWORLD:InterfacesinComputerScience& Operations
Research
Woodruff, DavidL.INETWORKINTERDICTIONANDSTOCHASTICINTEGERPRO
GRAMMING
Anandalingam,G. & Raghavan,S./ TELECOMMUNICATIONSNETWORKDESIGN
ANDMANAGEMENT
Laguna,M.& Marti,R./SCATTERSEARCH:MethodologyandImplementationsinC
Gosavi,AbhijiVSIMULATION-BASEDOPTIMI7ATION:ParametricOptimizationTechniques
andReinforcementLearning
DECISION MODELLING AND
INFORMATION SYSTEMS
The lnformation Value Chain
by
Nikitas-Spiros Koutsoukis
Gautam Mitra
Brunel University
SPRINGER SCIENCE+BUSINESS MEDIA, LLC
Library of Congress Cataloging-in-Publication Data
A C.I.P. Catalogue record for this book is available from the Library of Congress.
DECISION MODELLING AND INFORMATION SYSTEMS: The information value chain,
by Nikitas-Spiros Koutsoukis and Gautam Mitra
ISBN 978-1-4613-5110-8 ISBN 978-1-4615-0505-1 (eBook)
DOI 10.1007/978-1-4615-0505-1
Copyright © 2003 Springer Science+Business Media New York
Originally published by Kluwer Academic Publishers in 2003
Softcover reprint of the hardcover 1s t edition 2003
AU rights reserved. No part of this work may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, microfilming, recording, or otherwise, without the written permission
from the Publisher, with the exception of any material supplied specifically for the
purpose of being entered and executed on a computer system, for exclusive use by
the purchaser of the work.
Permission for books published in Europe: [email protected]
Permissions for books published in the United States of America: [email protected]
Printed on acid-free paper.
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Contents
Contributors IX
Acknowledgements Xl
Preface xv
Part 1Decisionsupportin perspective
Introduction 3
Models for DecisionMaking 17
Information Systems for Decision Support 27
DSS Constituents 45
Part2 Thelearningorganisation
Knowledge-enabled Decision Support 59
Knowledge Elicitation and Attainment 75
DataModelling 'Technology' 87
Information Modelling 101
VIll Contents
DataMartDevelopment and Dynamic Model Instantiation 125
Decision Modelling 149
Part3Invitedcontributions
The DSS and IS interactionrevisited 165
RestoringTransparency to Computational Solutions 175
ARTGEOFFRION
Thecorporateinformation factory 205
BILLINMON
Strategic Information Systems for CompetitiveAdvantage 217
LOUISMA ANDEFRAIMTURBAN
InformationValue 253
ERIKTHOMSEN
Part4 New directions
Embedded decision support 283
Decision SupportServiceProvision (DSSP) 305
Imminentdecision support 327
Epilogue 349
Index 355
Contributors
ArtGeoffrion
James A. Collins ProfessorofManagementDecisions, Operations, and
Technology Management,
John E. Anderson Graduate School ofManagement
Box 951481, UCLA, Los Angeles, CA90095-1481, USA.
Tel. [phone] (office) [phone] (fax)
[email protected]
Bill Inmon
Inmon Associates, Inc.
www.billinmon.com
LouisMa
Associate Head & Associate Professor
DepartmentofInformation Systems, City University ofHong Kong,
83 TatChee Avenue, Kowloon Tong, Hong Kong
Tel: [phone] Fax: [phone]
[email protected]
ErikThomsen
DistinguishedScientist
Hyperion Solutions Corporation
Cambridge, MA
[email protected]
x Introduction
Efraim Turban
VisitingProfessor
Department ofInformation Systems
City University ofHong Kong
83 TatChee Avenue, Kowloon Tong, Hong Kong
Tel [phone] Fax [phone]
[email protected]
Acknowledgements
The commitment and endeavour to write 'Decision Modelling and
Information Systems' began a long time ago, in the faraway land of
authoring. Uninterrupted, on a green mountain slope, with an aspiring view
ofprosperous land andclearseaalong the horizon, Ibegan writing; favourite
music blendingelegantly with natural sounds through my ears. The sun was
shining beyond a cloudless sky during the day; in the night the stars shone
like millions of cosmic candles and I kept on writing until decision
modellingand information systems was complete.
It follows that the truth is far from this authoring land. Decision
modellingand information systems started underacloudy London sky in the
midst ofa number ofstressful professional engagements and was completed
in Greece, a number ofyears afterit started. For the duration ofmy national
service, I spent most ofmy free time allowance behind the notes, references
and computer screens of decision modelling and information systems
chapters. Instead of the faraway authoring haven, it was the multifaceted
support offamily, friends, colleagues and the editorthat kept me going from
start to finish -literally an understatement. My appreciation goes
wholeheartedly to all these people who bear with me throughout this effort,
even if, Icannotexplicitly stateall their names.
My most heartfelt gratitude goes to my parents Clemens and Emily, who
have endured and supported me the most in this project, but they are not the
only ones. I am equally grateful to my closest friends Alexandros Karlos,
Cristos Sarris, Dimitris Markou, Emmanuela Georgakopoulou, Giannis
Salihos, Giorgos Bebekos, Lefteris Daflos, Maria Kerasta, Mina
Georgakopoulou, Panagiotis Veinoglou, and Silvia Veinoglou. If I must
blame these friends for one thing only, then this would be their occasional